# Cetaris Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cetaris the right Fleet Maintenance solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161899/Cetaris-Fleet/reviews --- Cetaris 4.7 (29) [View alternatives](https://www.capterra.com/p/161899/Cetaris-Fleet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 7th, 2026 # Reviews of Cetaris Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews DA Dante A Systems Application AdminTransportation/Trucking/Railroad, 10,001+ employeesUsed the software for: More than 2 years. “They are Visionary company with superior customer service skills that are always concerned about resolving their customers issues to make them more efficient and profitable!“ April 8, 2025 RS Rod S VP of equipment maintenanceTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “support can be cumbersome until process is understood.“ March 28, 2024 CK Carman K Cetaris CoordinatorOil & Energy, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Tracking and search abilities - I find it user friendly“ April 8, 2025 ws wayne s Sr Dir Transport MaintenaceSupermarkets, 10,001+ employeesUsed the software for: More than 2 years. “Excellent support and training resources for effective implementation and usage.“ April 3, 2024 CL Carrie L Sr Manager II, Supply Chain MaintenanceWarehousing, 10,001+ employeesUsed the software for: More than 2 years. “The partnership and customer service that Cetaris offers is top notch.“ April 27, 2023 ## Showing most helpful reviews Showing 1-25 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IK Ian K. Maintenance Software Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Cetaris Fleet Maintenance Software " April 30, 2019 4.0 In using Cetaris Fleet we are able to monitor our maintenance costs closer to become more productive and efficient in areas we didn't see before using this software. Working with the Cetaris team over the years they are always interested in your feedback on new enhancements that they are working on and/or new ideas that you may have. You feel like part of the team to grow this software. Pros The software is easy to use for the end user (Technicians). Cons As an administrator of the system I would like to be able to dig deeper into audit trails history. Review Source BB Brett B. Maintenance Development Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Cetaris Summit 2025" April 21, 2025 4.0 Has been good. Need improved support getting to version 11 and improved reporting. Reporting troubleshooting/support group. We have struggled getting the exports from multiple modules and then using power query to combine them. Pros We have had improved OEM and parts warranty by switching to Cetaris. We have also really like the handheld device for our technicians. Cons Most of our user applications our developed in-house, so not as user friendly compared to other applications. We have learned how to use the software. Would like to see changes made as production changes rather than waiting for big roll out or future enhancement. Switched from [EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/) IBM ISeries tough to find computer programmers to make enhancements. Review Source JH Jordan H. Maintenance Transportation/Trucking/Railroad Used the software for: 2+ years ### "50/50" August 10, 2022 3.0 It's basically a big accounting software. Which, if that's what you're looking for - great. But not very user friendly with how our business operates. Pros Work order process is quick and easy. Equipment and parts profiles provide a lot of information and are easy to navigate. Cons Too technical from a user standpoint for many of our employees. Some pretty simple tasks require an insane amount of tedious clicking and required fields that might not be important to us. No ease of customization from a user standpoint. Way too many things require you to go through support or may not even be offered unless you pay more money. Some of these tasks are very obvious things that I feel should have been included from the get-go. Tough getting the proper training when Covid hit and we have 4 different terminals. A lot more that I can't think of right now. Alternatives considered [AMCS Fleet Maintenance](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/) Reason for choosing Cetaris No idea. Guessing the salesman must have given the people in charge a pretty good deal. Review Source SC Samantha C. VP of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Maintenance Software" April 7, 2025 5.0 Overall great experience. The Cetaris team is very helpful and responsive. Pros Cetaris has reporting for everything we need. Warranty module is excellent! Cons Cetaris does not truly have open API access. We would like open access to our own data without paying for a new SIM each time. Alternatives considered [TMT Fleet Maintenance](https://www.capterra.com/p/266772/TMT-Fleet-Maintenance/) Reason for choosing Cetaris Cost and support was not compareable to Cetaris Switched from [Squarerigger](https://www.capterra.com/p/7171/SQ-7/) The old software was outdated and unsupported Review Source DA Doug A. Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Freymiller " December 18, 2024 5.0 Over all much better than the previous software we had. Pros It is a hosted product this has reduce or eliminated the need for IT involvement. Cons It was a challenge to learn and train but the younger generation has had an easier time learning how to use it. Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) SQ7 could not keep up with our growing fleet. Review Source AC Alyssa C. Fleet Administrator Construction Used the software for: 6-12 months ### "Cetaris is a Game Changer" December 3, 2024 5.0 FANTASTIC! Once a database has been built, it eliminates the amount of paper work, spreadsheets, desk cheat sheets and even sticky notes. Pros Everything you need is on 1 server and it is easy to use for the technicians Cons It is time consuming to get a database set up (but our employer refused to have importing done) Switched from [Fullbay](https://www.capterra.com/p/170876/Fullbay/) More capabilities are available through Cetaris Review Source RS Rod S. VP of equipment maintenance Transportation/Trucking/Railroad Used the software for: 2+ years ### "Cetaris is a great fleet management tool" March 28, 2024 5.0 Long term customer through 2 fleets, Cetaris staff is long term and deal with same names. Support is good. Pros ease of use in all areas. improvements to warranty reimbursement, parts ordering and inventory, labor and scheduling., CPM and TCO reporting. Cons support can be cumbersome until process is understood. Implementation is detailed and takes time . Costs associated with changes to initial set up. integration with Mcleod could improve. Switched from [TMT Fleet Maintenance](https://www.capterra.com/p/266772/TMT-Fleet-Maintenance/) TMT seemed antiquated versus Cetaris. Support was lacking. Review Source DA Dante A. Systems Application Admin Transportation/Trucking/Railroad Used the software for: 2+ years ### "Superb Conference" April 8, 2025 5.0 They are Visionary company with superior customer service skills that are always concerned about resolving their customers issues to make them more efficient and profitable! Pros \* Overview of new fincionality and enhancements coming to us soon in the next version. \* Listening to the successful implementation of Cetaris clients \* The Q/A interaction between Cetaris and their clients and that Cetaris really does care about resolving customer needs for the short and long term. Cons I personally enjoyed a little bit longer conference as in previous years. But everything was excellent for the time that we spent together! Review Source CK Carman K. Cetaris Coordinator Oil & Energy Used the software for: 2+ years ### "Great Tracker " April 8, 2025 4.0 It’s been a great program and even better people to work with Pros Tracking and search abilities - I find it user friendly Cons Hard to answer that one - sometimes I find there are too many clicks required (po process) - permissions are fun to identify what all it will affect Review Source JR Jessica R. Data entry Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Loving it so far!" November 19, 2025 5.0 So far the entire experience has been pretty amazing and makes me really happy that I was one of the ones that suggested Cetaris. Pros Only in test and implementation phase and I am already living the amount of information stored in this one system. Cons The thing I'm liking least about the switch to Cetaris is the field boxes and template titles that map not matching. Review Source CT Chris T. CMMS Aminsistor Logistics and Supply Chain Used the software for: 2+ years ### "CMMS System Administer " April 8, 2025 5.0 Always positive, team is very reactive to our needs and friendly Pros Version 12 information, meeting Cetaris people and other vendors Cons This conference was well done. Only very minor negative was hotel elevator Review Source AW Allen W. Equipment Admin Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Cetaris survey" April 8, 2025 4.0 Very productive and good to meet others. Loved the venue, despite the cost. Pros Collaborating with other companies. Learning about the next version. Cons Cafe could have been more organized. Maybe split into groups and rotate. Also maybe more hands on. Review Source CL Carrie L. Sr Manager II, Supply Chain Maintenance Warehousing Used the software for: 2+ years ### "Cetaris" April 27, 2023 5.0 Pros Cetaris software offers a high level of detail for maintaining assets, spare parts, and warranty. The partnership and customer service that Cetaris offers is top notch. Cetaris continues to innovate and improve their product to better meet their customer's needs. Cetaris offers their customers the ability to customize their interface by turning features on or off. The Cetaris software has proved to be reliable. Cons Ref missing features, Cetaris continues to innovate and deliver our change requests. Review Source VR Verified Reviewer CIO Translation and Localization Used the software for: 2+ years ### "Cetaris Fleet - Built from a Business Point of View" September 18, 2019 5.0 Our primary business goals was to transition our shop structure of a "break/fix" to a "preventative maintenance" organization. As a result of the Cetaris implementation we realized a 51% reduction in road failures and a 15% reduction in maintenance costs within the first 18 months. Pros At its core, Cetaris Fleet is a product that was built from a business point of view. The underlying capabilities of the software helped change the way we think about our business. Not only does the software provide features that help automate preventative maintenance, repairs, parts, and warranty. It did it in a way that recognized our ultimate success was reliant on user adoption and our ability to show measurable return on each investment. Cons We moved the company from a non-computerized show to a shop that was fully automated. It would have been helpful to have more of an "get started" version of the product that provided us a set of guidelines to get started with. Reason for choosing Cetaris The primary difference was the breadth of features. Cetaris Fleet offers us a total cost of ownership approach to fleet maintenance vs. basic work orders and parts management. We also chose Cetaris based on the reputation they had with existing customers. Review Source wS wayne S. Sr Dir Transport Maintenace Supermarkets Used the software for: 2+ years ### "why pick Cetaris " April 3, 2024 5.0 they have been more that supportive with anything that i put over to them 5 stars Pros Comprehensive tools covering asset, work order, preventive maintenance, inventory management, and reporting. Customization options to adapt to your organization's needs. Scalability from small fleets to large enterprises. Seamless integration with other systems. Mobile functionality for real-time updates and management on the go. Robust analytics and reporting for data-driven decisions. Excellent support and training resources for effective implementation and usage. Cons The biggest issue that I have had was I was trying to integrate with several software systems over a very short period of time that we were the first to do , we did it but went thru a couple software companies that to find the on that did 90% of our integrations Review Source SM Shane M. President Management Consulting Used the software for: 2+ years ### "Cetaris Review" May 19, 2023 5.0 We easily received our ROI through warranty returns Pros After review of several software solutions, Cetaris was chosen for several reasons. It covered all our fleet maintenance requirements, parts inventory solutions, warranty tracking and fleet asset management. Cetaris also had a proven track record of solid integration with ELD and ERP systems. The use of VMRS coding was a business changer that enabled us make solid business decisions based on accurate and current reporting. The system was easy to implement, train and to use. Cons Could not be used off line when there is not any connection to a network Reason for choosing Cetaris VMRS and warranty tracking at both asset and part levels Review Source MC Mathieu C. Fleet Maintenance & Manufacturing Supervisor Environmental Services Used the software for: 2+ years ### "Data collection that drives decision making easier and saves you money." December 12, 2019 5.0 When I dove into the training, I was overwhelmed with the amount of data collection it demanded. After a few weeks, I was able to learn that the data was essential and haven't looked back since. I was amazed with how much reporting can be created, details (history for repairs and parts), how easy I can navigate and help other troubleshoot when they have problems. I have since joined the Steering Committee and attend the User Conference every year to see what is coming out next and to better myself with the Cetaris software. Pros The amount of reports that can be generated from the collected data. The amount of details which helps for parts, repairs and labour. From the details and reports, I can have a good overview on how the technicians are doing. If one takes little longer to do a specify task, he might need some more training (which some are scared to ask for help). There is always something new with every new release which helps me better my work and my daily tasks. Cons The amount of time it takes to get a person trained to navigate in the multitude of modules. Some can get the hang of things pretty quickly, but other require additional time to get used to everything. Review Source KL Kevin L. Vice-President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Critical to our Operation" March 28, 2024 5.0 Cetaris is mission-critical to our operation. It has allowed us to grow and expand our business in ways that would not have been possible without such an advanced, robust, and reliable system supporting us. Pros Cetaris is critical to our operation, in all aspects of managing our fleet. Maintenance scheduling, work orders, inventory management, parts replenishing, management dashboards and reports are all handled capably and efficiently. Cetaris is constantly developing new features and focusing on easy connectivity with our other systems. Cons Cetaris has been a trusted partner for many years. Our biggest issues tend to be implementation paths we've chosen in the past, that we now need to adjust. While these are not software issues, Cetaris customer support is responsive and assists with these needs. Review Source SG Steve G. Maintenance System Administrator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Long time user" December 16, 2019 5.0 Overall the experience has been excellent. Customer service is quick and responsive and goes beyond the call of duty when needed. The data from the system helps us track maintenance costs and equipment performance. Pros Software is very detailed and gathers data down to the component level of the repair. Data is easy to retrieve and use by management and shop level personnel. Cons Some screens are a little busy but that is to be expected for the level of detail that is collected Alternatives considered [Trimble TMS](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/) Reason for choosing Cetaris Cetaris was more detailed and the company had a better continuous improvement attitude. Customer support was much better Review Source AD Ashley D. Warranty Recovery Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Warranty process has been made easy" April 28, 2022 4.0 One of the biggest issues we had hoped to solve with Cetaris was the ability to easily find, process and track warranty claims. Cetaris has made this possible. Warranty is automatically flagged in the system, and reporting is available to show pending and reimbursed warranty claims. Pros Cetaris is very easy to navigate. You can have several different sections open at one time making it easy to jump from one thing to another. Cetaris has the ability to automatically flag warranty based upon warranty agreements and parts replacement warranties. The warranty is easily visible, and the process is easy to follow from creating and submitting the claim to processing the reimbursement. Cons I would like to see a few more options available in the ability to modify claims once they've been submitted. Review Source JM James M. Maintenance Systems Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good Application" December 16, 2019 5.0 Out of the box a user can expect many ways to keep up with the maintenance of their assets. If an end user does run into issues or has questions customer support is great. Feedback is typically quick. Pros Good solid software out of the box. Dependable customer support to answer questions about current versions or future versions Cons Cost to make changes/improvements to the system if an opportunity is identified. Alternatives considered [Trimble TMS](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/) Reason for choosing Cetaris Better upfront presentation of product and implementation support. Review Source DS Daniel S. Vice-President Physical Resources Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great experience!" May 16, 2019 5.0 Very positive experience. Over the meeting, we developed a familiar relation with the rep. Our representative still remembers the joke we were doing back and we love this amicable business relation. Effective and nice! Pros It's very easy to use. Very instinctive and so powerful in regards of connections between all aspects. Cons For us, the fact it was all in English was an challenge because in Quebec, it must be available in French. The French version is a work in progress but Cetaris and Robert partnered up for translating the most of it. Review Source JK John K. BI Manager Automotive Used the software for: 6-12 months ### "Great value over time" May 17, 2022 5.0 Pros In a year of using we saw huge returns from both a warranty reimbursement and a labor efficiency standpoint. Cons You get what you put in. Implementation took a lot of effort. We had a great Implementation specialist who helped get us back on track Review Source mM marcus M. Director Of Maintenance Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Excellence" December 13, 2019 5.0 Pros The ease of use with phenomenal ROI. Reporting, scheduling and support are exceptional. Cons That you can not reserve a part to a specific unit until it is able to return to terminal. Alternatives considered [ManageEngine Vulnerability Manager Plus](https://www.capterra.com/p/185510/ManageEngine-Vulnerability-Manager-Plus/)[AMCS Fleet Maintenance](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/) Switched from [Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/) Was holding our business and capabilities back. Review Source AR Andy R. Vice President Finance Transportation/Trucking/Railroad Used the software for: 2+ years ### "Excellent Product & Company" March 27, 2024 5.0 Pros Scalable, easy to use, tech forward product. The team behind the product made the difference. Cons Reaching here but prefer to have GL Reset rules within the product for speed. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.