# Page 3 | ELMO Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ELMO Software the right Training solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161821/ELMO-Software/reviews

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ELMO Software

4.5 (248)

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Last updated March 13th, 2026

# Page 3 - Reviews of ELMO Software

## Showing most helpful reviews

Showing 51-75 of 248 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RN

Richard N.  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "Buyer beware - this software is a scam"

December 19, 2023

1.0

The single worst engagement we have ever had in 17 years of doing business. Avoid at all cost.

Pros

On face value it appears good, but in reality they claim it can do all sorts of things that it just can't do.

Cons

\- Highly deceptive sales process - they won't let you preview the product or test it in any way before signing up. - False sales; salesperson promised us features that don't exists - Completely non existent customer support - Outdated, clunky and buggy software - parts of it even rely on Flash, which hasn't been supported on Apple products since 2007 - They're quick to refer to their inhouse legal team when you want to question the contract and won't entertain ideas of leaving the platform BEWARE! We've been trapped and are now locked in for three years with a complicated and completely unusable product. It's an absolutely disgusting team of people who have no respect for the customer at any stage of the journey - they just want to get you signed up and then you're treated like garbage.

Review Source

AH

Andrew H.  
Member Experience Advisor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to use software for submitting leave, performance reviews and more"

August 4, 2021

5.0

Pros

Intuitive userface, timely alerts, made it simple and easy to view pay, leave etc.

Cons

Fomatting of text within performance mangement

Review Source

Response from ELMO Software

September 8, 2021

Hi Andrew. We're so glad to hear that you find ELMO's cloud-based solutions easy to use. We have passed along your feedback about Performance Management to the team. Kind regards, ELMO Team

NO

Nicole O.  
People and Culture  
Veterinary  
Used the software for: Less than 6 months

### "New user"

December 13, 2022

5.0

The Sales experience was exceptional. We are yet to start using the system although the implementation schedule looks very achievable and workable for our business

Pros

Intuitive, user friendly and everything is integrated

Cons

not sure as yet as we haven't started actively using it.

Reason for choosing ELMO Software

Similar systems but the sales process was very professional and the after sales (service) looks solid.

Review Source

Response from ELMO Software

December 19, 2022

Hi Nicole. Thanks for your great review and feedback on your experience with the team so far! We are so excited for you to start using ELMO to help streamline all your HR processes. Best wishes, ELMO Team

cC

carl C.  
Driller 1  
Mining & Metals  
Used the software for: 2+ years

### "Elmo Survey"

March 4, 2023

4.0

Pros

following progress and getting inform when certs need renewing or updating

Cons

sometimes we get assignments sent to email box with over 20 to complete. be nice if this could be organised a little better.

Review Source

DG

Douglas G.  
Data Analyst  
Government Administration  
Used the software for: 2+ years

### "Great training product"

January 3, 2023

5.0

My organisation deals with sensitive issues and it's critical that staff are up to date with the latest requirements of roles. This software reminds us when our training needs to be done and how long we should allow to complete each element.

Pros

This software keeps me up to date with the training and development requirements of my organisation. I get reminders when new training is available and also when my knowledge needs to be updated

Cons

I don't have any negative comments to make about this software.

Review Source

Response from ELMO Software

January 24, 2023

Hi Douglas, we are so pleased to hear how ELMO's Learning Management System has helped you to keep up to date with your training and development requirements. Thank you for your feedback. Kind regards, ELMO Team

nV

noel V.  
collector  
Hospital & Health Care  
Used the software for: 2+ years

### "stress management"

January 10, 2023

5.0

Pros

great for continous learning and imprivement

Cons

not able to integrate to the whole range of users.

Review Source

Response from ELMO Software

February 2, 2023

Thanks so much for the review, Noel! We hope you continue to enjoy ELMO's learning management solution. Best wishes, ELMO Team

NK

Nathan K.  
Business Analyst  
Mental Health Care  
Used the software for: 6-12 months

### "Review"

July 21, 2021

4.0

Pros

Very customisable features for onboarding and recruitment modules.

Cons

Lack of user friendly editing options e.g. Having to delete an option because you can not edit a field.

Review Source

Response from ELMO Software

September 8, 2021

Hi Nathan. Thanks so much for your review. It's great to hear your feedback about ELMO's Recruitment and Onboarding modules. We have passed on your feedback to our Product Development team. If you ever need any more help on customisation, you can reach out to your Account Manager who can help you work out solutions specific to your business needs. Best wishes, ELMO Team

cG

celine G.  
Registered Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "10"

June 8, 2023

5.0

excellent

Pros

easy learning and keeping the the record of my health learning

Cons

Each time entering username and password

Review Source

VT

Vasilios T.  
CEO  
Construction  
Used the software for: 1-2 years

### "If you are a small business Do Not Buyt This Product"

August 30, 2021

1.0

Very disappointing.

Pros

The only thing that was in line with the salesperson's demo was rewards and recognition.

Cons

The customer service is horrible, it is always on you to chase them.

Review Source

Response from ELMO Software

September 7, 2021

Hi Vasilios. We appreciate the time you've taken to provide feedback. Your Account Manager has been in contact with you to discuss your areas of concern so that we can work together to improve your experience with ELMO and deliver an effective outcome. Thank you for your feedback, ELMO Team

KC

Kumar C.  
Security Officer  
Security and Investigations  
Used the software for: 2+ years

### "Security related training"

July 30, 2021

4.0

All types of training conducted by our head office

Pros

It is very easy to use and very quick to search relevant Topics

Cons

Very easy to understand the program of the software

Review Source

Response from ELMO Software

September 7, 2021

Hi Kumar. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a positive experience. Best wishes, ELMO

PK

Pradeep K.  
Security Officer  
Security and Investigations  
Used the software for: 2+ years

### "ELMO Software Review"

January 22, 2023

4.0

Pros

Its a ready reckoner to learn the topics of my interest and work

Cons

There can be more audio and video stuff to learn and fully understand the topic

Review Source

Response from ELMO Software

February 2, 2023

Hi Pradeep, thank you for taking the time to leave us a review, we're glad to hear you are enjoying ELMO's Learning Management System. Your feedback request of more audio and videos in modules has been passed on to our Content team. Kind regards, ELMO

DW

Debbie W.  
General Manager, People & Development  
  
Used the software for: 1-2 years

### "We have the ELMO Learning module - so far, so good! Easy way to get learning out to the business. "

October 20, 2017

4.0

Pros

PROS: ELMO was relatively easy to install, and the single sign on function is great as it means we don't have to log on separately to use the system. The system has been branded to look the same as our other platforms, and is quite intuitive in terms of navigating around. The ability to deploy learning opportunities from the Library works well, and we're also able to generate our own content using the course builder. The support team have been great - particularly with more presence in NZ! The data and tracking we get from the system has worked well for us and allows us to provide real time analytics to our management team.

Cons

CONS: We have come up against some limitations, particularly around linking learning items together - e.g. if we want to run a webinar using Skype across the organisation, we can't embed the Skype link into an invitation direct from ELMO. We also wanted to be slightly "out of the box" and use ELMO for collation and recording of Driving Licence details for example, or apply for an unlisted external programme using the system. This proved to be more challenging than we thought, but it is probably more to do with an unintended use of the system rather than a particular system issue......

Review Source

AB

Andrey B.  
Data architect  
Insurance  
Used the software for: Less than 6 months

### "Pretty intuitive and easy to use."

June 19, 2023

5.0

Pros

ELMO Software is a standout tool in HR management. Its comprehensive suite of solutions is incredibly user-friendly, covering everything from onboarding to payroll and performance management. The versatility of the platform truly shines when coordinating a multitude of HR tasks. The real-time data insights provided are second to none, allowing for actionable decisions to improve workforce engagement and productivity. Additionally, ELMO's commitment to integrating with existing systems makes implementation smooth and hassle-free.

Cons

Cannot really think of anything, the whole thing is pretty intuitive and easy to use.

Review Source

VR

Verified Reviewer  
Client Relationship Manager  
Human Resources  
Used the software for: Less than 6 months

### "A user friendly platform "

March 5, 2023

5.0

Pros

it is user friendly and easy to navigate and to have all HR related logins under one portal without having to remember multiple passwords

Cons

Training modules and learning courses to be made more visible.

Review Source

AK

Anu K.  
IT Procurement  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User Friendly Application"

October 4, 2022

4.0

Leave management and performance management has been a breeze with this application.

Pros

Very user friendly application and easy to navigate. Great to monitor processes and progress.

Cons

No feature which has been identified with an issue to date.

Review Source

Response from ELMO Software

October 29, 2022

Hi Anu. Thanks so much for taking the time to leave us a review. It is great to hear how ELMO's Leave Management and Performance Management solutions have benefitted you. We hope you continue to enjoy using ELMO! Best wishes, ELMO Team

BD

Biplab D.  
IT Infrastructure Operation Lead  
Medical Devices  
Used the software for: Less than 6 months

### "ELMO Review"

November 23, 2022

5.0

Very satisfied with the product!

Pros

Ease of use for myself and the team; it integrates well with SSO and makes our lives easier.

Cons

Navigation can be improved as sometimes I feel that it needs too many clicks to go where I want to go inside the software / portal.

Reason for choosing ELMO Software

Market Reputation

Review Source

Response from ELMO Software

November 30, 2022

Thanks so much for your review, Biplab! We hope you and your team continue to enjoy the benefits of using ELMO's cloud-based solutions. Best wishes, ELMO Team.

CV

Caitlin V.  
Administration Officer  
Government Relations  
Used the software for: Less than 6 months

### "Excellent and efficient software."

April 13, 2023

5.0

excellent and easy to use very happy.

Pros

Easy to use, efficient for time-management and to enter new / old employee details.

Cons

Individual link sent for first time access, confusing.

Review Source

TP

Tony P.  
Security Officer  
Security and Investigations  
Used the software for: 2+ years

### "A 99% good experience"

December 8, 2022

5.0

I have been using Elmo for quite some time and over all it has been an enjoyable experience. Even prior to using it for my job I used it to get some needed courses that started and were needed for my career in Security.

Pros

The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all hardware platforms (iPhone, computer etc.)

Cons

Occasionally there are issues with using an apple device that requires the course to be done on a computer. This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult, where I always have my phone on me.

Review Source

Response from ELMO Software

December 13, 2022

Thanks so much for your detailed review of ELMO, Tony! We really appreciate the time you've taken to provide feedback on your experience over the years, and great to see you are still enjoying ELMO's LMS. We've passed on your feedback regarding mobile usage for your training to our Product Development Team. Many thanks, ELMO Team

DR

Daria R.  
L&D Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Learning module"

January 22, 2020

4.0

Pros

Ease of use initially, generally the administration of courses etc is easy, the coursebuilder is good too and is getting easier to use with recent updates.

Cons

More functionality and features for L&D would be great. Better options for pointing users directly to a specific course for sign up. More options for content management and curation within the Learning module.

Reason for choosing ELMO Software

Ease of use, value for money and course builder were main reasons

Review Source

SS

Sharron S.  
Local area coordinator  
Government Relations  
Used the software for: 6-12 months

### "Great all round platform "

October 12, 2022

5.0

One stop shop easy to use

Pros

Easy to use great support available, has numerous functions for all companies

Cons

the worst thing about the prduct is the amount of time it took my company to take advantage of ELMO

Review Source

Response from ELMO Software

October 17, 2022

Thanks so much for your review, Sharron! We hope you and your company continue to enjoy the benefits of using ELMO Software. Best wishes, ELMO Team.

LA

Luke A.  
Course Director  
Education Management  
Used the software for: 2+ years

### "Happy with ELMO Software"

May 6, 2023

5.0

Seamlessly integrated with our HR requests for our professional development compliance activities.

Pros

Perfect Integration with our HR and compliance PD requests

Cons

Nothing that I can recall at the moment.

Review Source

DA

Diane A.  
Planner  
Individual & Family Services  
Used the software for: 2+ years

### "User friendly"

July 30, 2021

5.0

Very positive

Pros

Interface, ease of access, user friendly

Cons

Formatting and/or Display issues at times

Review Source

Response from ELMO Software

December 17, 2021

Hi Diane. Thanks so much for your review. We are happy to hear that you have had a positive experience using ELMO. Your administrator may be able to help you with formatting/display. Otherwise, please don't hesitate to reach out to us for assistance. Kind regards, ELMO Team

VBRN

Venkata Brahmananda Rao N.  
Senior Project Manager  
Building Materials  
Used the software for: Less than 6 months

### "Observations & need of improvements at features of LMS"

October 4, 2022

4.0

Employee onboarding, Risk management, Cyber security materials, code of conduct, etc....

Pros

Course Catalogue & My Learning. Sending back notifications about my courses completion.

Cons

Interactive buttons, embedded links, status reports sending to email, etc....

Review Source

Response from ELMO Software

October 29, 2022

Hi Venkata, Thank you for sharing your feedback about ELMO's Learning Management System. We appreciate the time you have taken in listing the benefits and the recommendations to make your learning even better. We have passed this on. Many thanks, ELMO Team

TC

Thomas C.  
Discipline Coordinator / Academic Supervisor  
Higher Education  
Used the software for: 2+ years

### "ELMO Software will benefit your business"

February 11, 2022

5.0

Staff acquisition and management is the chief benefit I find, other than its excellent functionality as my personal HR-related portal. It is clear, well set up, ergonomic and logical.

Pros

The staff management and performance review features are logical and easy to use.

Cons

Once enrolled in certain courses by accident, I found they couldn't be removed.

Review Source

Response from ELMO Software

February 15, 2022

Hi Thomas. Thanks so much for taking the time to leave us a great review. We really appreciate it! We hope you continue to enjoy the benefits of ELMO's cloud-based solutions. Best wishes, ELMO Team

MZ

Maria Z.  
Practitioner Sales Consultant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Elmo Software - Never Used Better Software"

October 11, 2022

5.0

⭐️⭐️⭐️⭐️⭐️

Pros

Easy to use and navigate around - on both iPad and computer. Love the home page with lots of options to tap into!

Cons

Nothing really to mention here… the software system is so easy to use.

Review Source

Response from ELMO Software

October 17, 2022

Hi Maria, thank you so much for your great review. We are happy to hear you are enjoying using ELMO Software! Kind Regards, ELMO Team

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