# Page 2 | ELMO Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ELMO Software the right Training solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161821/ELMO-Software/reviews

---

ELMO Software

4.5 (248)

[View alternatives](https://www.capterra.com/p/161821/ELMO-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of ELMO Software

## Showing most helpful reviews

Showing 26-50 of 248 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nathan E.  
Systems Administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "ELMO HR Management software"

October 2, 2025

4.0

Pros

I primarily only use it as a end user, so from my point of view it is very simple UI easy to access information and manage my documents, I helped implementing it and the HR team loves it as it streamlined their operations immensely from the hiring process all the way through to their first day and beyond

Cons

I think the teething issues have been the biggest pain point and being in the IT and not having access did not help as we couldn't fix any of their technical issues easily but this was more on internal teams wanting to minimize access, now that it is more in the org it is getting better and hopefully next year it will be at its optimal potential

Switched from

[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)

To get a complete HR/Training platform in one

Review Source

HC

Heather C.  
Learning and Capability Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Partnering with ELMO to accelerate learning, development and performance for our people."

June 5, 2025

5.0

We moved to our own ELMO offering in 2020 when we were sold by our parent company. The advice, expertise and on-going support since then has been amazing and we have developed a wonderful partnership with ELMO that has enabled us to build an awesome learning culture.

Pros

ELMO provides us with all the essentials to create a great learning & capability development culture. We use learning, performance and survey modules to provide a seamless experience for our people that supports their on-the-job development, continuing professional development requirements, performance and development goal setting and actions, and competency assessments.

Cons

The biggest challenge has been to modify the way we were doing things to fit the best practice model but on one occasion, ELMO was able to help us to customise the competency part of the performance module to provide us with great solution.

Review Source

JE

Jody E.  
Payroll Specialist and HR Generalist  
Veterinary  
Used the software for: 2+ years

### "Elmo Payroll and HR Core excellent to use"

June 5, 2025

5.0

I really enjoy working with the Elmo payroll and HR Core products, very user friendly, easy to learn and apply.

Pros

It is a user friendly program between Elmo payroll and HR Core. The extra products i.e. mobile app is also user friendly for all staff to use.

Cons

As we currently use SWAG for staff to log on and off, as well as complete leave requests, i would really like them to be able to use something more compatible to link in with Elmo.

Review Source

TD

Troy D.  
Learning and Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Overall a good experience so far"

April 14, 2025

4.0

Overall I have enjoyed using Elmo, there seems to be a big shift towards user engagement which has been very positive and they are open to feedback. Overall it fills most of our requirements

Pros

Modular software so it is highly customisable.

Cons

Takes some time to get used to how to use the program. Can be difficult to get pricing indications.

Alternatives considered

[EmployeeConnect](https://www.capterra.com/p/160309/EmployeeConnect/)[HiBob](https://www.capterra.com/p/156106/Hibob/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing ELMO Software

Australian company, price, modular system.

Review Source

CS

Chris S.  
People and Culture Coordinator  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "If you can get it to work the way you need, it works great!"

April 6, 2025

3.0

The system is tricky for people who aren't systems oriented. It would work well for corporate offices but without an app is tricky for organisations that do not have laptops or computer access for every team member. When the automation is able to be configured to your exact needs it works REALLY well.

Pros

Workflows are useful for automating onboarding. The ELMO team are quick to respond most of the time

Cons

The modules often don't mesh well with each other, there's no app and the system feels outdated and information is kept in several different places and can take some getting used to. however is being updated regularly

Review Source

CD

Caterina D.  
Payroll Coordinator  
Human Resources  
Used the software for: Less than 6 months

### "The ELMO Experience!"

March 25, 2025

4.0

Overall the support has been good in our journey. We are still very early days so have a lot to learn but it has been a fun experience learning along the way

Pros

The ability to publicly recommend employees and rewards them. Its nice to see such a strong rewards program and seeing people acknowledge every ones efforts.

Cons

I wish they had instant push notifications instead of emails, as I do think we are in an era wear people respond to push notifications more often.

Review Source

AW

Andrew W.  
Administration Assistant  
Individual & Family Services  
Used the software for: 2+ years

### "ELMO - The 21st Century nightmare of HR"

November 14, 2023

1.0

Hate is a strong word. Would prefer to use despise, which is frankly worse. Cannot believe that anyone would pay such a huge amount of funds towards such an underdeveloped project. I guess we got pulled in by the sales team that marketed with ' Yes we can ' to later find out that they could actually not, worse than that, that option never existed. Felt like a test dummy for Xero integration, with nobody really knowing how to fix the issue and is still unresolved 3 years later.

Pros

Forms provide flexibility in development. Employee management of documentation is easy.

Cons

Lost most of my hair setting it up, lost more trying to change how departments wanted it to run, and more when trying to sort out their software bugs for them. It is badly managed, badly put together hodgepodge of software that has no place in being part of the HR realm.

Alternatives considered

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reason for choosing ELMO Software

Among others, We were purchasing EH and then when I got back from a week away, we had purchased ELMO. Yay!

Switched from

[Humanforce](https://www.capterra.com/p/122077/Humanforce/)

Ento was limited and had no capacity for what we needed after we hit 1-- employees. We still use this for rostering bur thats all.

Review Source

VR

Verified Reviewer  
Administration Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good system - more suited to Offices than Hospitals"

November 30, 2021

3.0

Easy to use, just have to put in more effort on our part to make it work for us.

Pros

Visually ELMO is easy to navigate and logical to use. Suits us for performance reviews and new starters.

Cons

Reporting. We would like to be able to get learning hours in a report that is "good looking" not having to download a csv file only to then have to filter, sort and "make pretty" for use. This is important to us because learning hour are required for Nurses to keep their qualifications and certifications. Also, most of the help received by ELMO System Experts could do with some improvement. They don't seem to understand the needs of the client/customer when working with them to come up with solutions.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

Management made the decision to use an online system as we no longer had tech support for our previous product.

Review Source

Response from ELMO Software

December 6, 2021

We really appreciate the time you've taken to write a review. ELMO's Dashboards feature, under Analytics, can help you create user-friendly charts that can be easily exported. Your system administrator can reach out to your Account Manager to work out solutions specific to this feature. Kind regards, ELMO team

Alan B.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use and updates team on policies and procedures"

September 22, 2023

4.0

Before an HRIS was implemented, most records were kept in printouts and physical copies rather than in a centralized location. Since ELMO has been introduced, it is simple to look up an employee's past and see how their performance has been handled.

Pros

Superb Customer Service and Support Staff: Throughout both the pre- and post-implementation phases, I received assistance that was competent, fast, and effective. Simple Leave Request Form with Leave Balance View. And to conduct evaluations for supervisors to examine. The dashboard is also quite helpful for data retrieval.

Cons

One email will be sent upon enrollment in a new course. As a gentle reminder, I prefer many reminders. The employee data part is not as aesthetically pleasing as the rest of the screen display.

Switched from

[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[greytHR](https://www.capterra.com/p/150850/greytHR/)

Excellent usability; facilitates widespread dissemination of current policies and practices. Capable of managing a sizable workforce and keeping a record of their comments.

Review Source

EW

Ella W.  
Cleaner  
Facilities Services  
Used the software for: 6-12 months

### "Confusing feedback on module test/assessment"

January 6, 2023

4.0

Pros

The module is clear, straightforward and provides key information supported with relevant visuals to enhance understanding especially if you are not a non-native speaker of English. Navigation is easy and and progress is recorded and indicated accurately.

Cons

I just used the learning module as a required training path from my employer. In one of the tests' questions, I made a wrong choice and scored 75% in my first trial. As feedback is provided immediately, I can see what the correct option is. So I went back and tried it again, choosing the right option as suggested by the feedback from the software. When I did so, my answer was still wrong. So I tried the third time, using my original answer, and it's still wrong. And I tried it again the fourth time using the suggested correct answer, and it's still wrong anyway. I've tried numerous times and now got confused. To be fair, my original answer would to some extent be right as no indication in the modul that the reading would lead to choosing the other options. Given it is a training module, and all information should be made in reasonable ways to allow readers to make intended conclusion or to assume the intended understanding, when the answers or options are hard to guess from the reading, I think the module needs further checking for content validation and construct reliability so the modul test is relevant to the module content. IMHO. Thanks.

Review Source

Response from ELMO Software

February 2, 2023

Hi Ella, thanks for your review and feedback. Sorry to hear you had issues with that particular learning module, we have passed your comments to our Product Development team. We are pleased you find ELMO's learning modules clear and straightforward. Many thanks, ELMO Team

HS

Helen S.  
National HR Manager  
Facilities Services  
Used the software for: 6-12 months

### "Change your life with ELMO"

August 3, 2021

5.0

Time to Onboard has been dramatically reduced and is now no longer a labour intensive process. I am looking forward to providing meaningful reports to the business.

Pros

This software is so simple to implement and once implemented it has saved myself and other managers so much time. In particular having project based work our Onboarding process has become so streamlined now we can onboard high numbers of employees at the same time. As a Performance Appraisal system we found ELMO easy to develop and roll out. Our company had not been keen on Performance Appraisals in the past but ELMO was so well embraced we had 100% update on the first appraisal round. We also find the more you use the system the more proficient you become. The support provided by ELMO during the project implementation phase has been extremely supportive. We are now using the Help Desk and our issues are usually resolved within 24 to 48 hours.

Cons

If an employee has not completed all their documentation we would like an automatic alert. At this stage we need to manually check on this.

Reason for choosing ELMO Software

All the options had been reviewed by the IT Manager and the previous HR Manager. I had previously used ELMO and felt it was the best product for our business needs.

Review Source

Response from ELMO Software

September 8, 2021

Hi Helen. We really appreciate the time you've taken to provide such a great review, and thank you for your continued support. Our customers are at the heart of our business, and feedback like yours is invaluable. We have passed your feedback on to our Product Development team. We hope your organisation enjoys the benefits of ELMO's cloud-based solutions. Best wishes, ELMO Software.

CS

Caroline S.  
Head of People and Culture  
Financial Services  
Used the software for: Less than 6 months

### "Head of People and Culture "

April 4, 2023

3.0

I don't feel we have what we were sold. We moved from Employment Hero which I feel was simple and intuitive had all the basic features and was a better system for core HR , however not for onboarding or performance.

Pros

The Onboarding and Performance modules are the only good modules we have used in ELMO

Cons

There is no option to save pdf's or other documents (emails) in employee's profile , believe it or not, so we have to compile employee files separately which defeats the purpose for the system . After many conversations with our account manager there has been no definitive timeframe to rectify this huge problem. Also the salary doesn't automatically feed to key pay (our payroll system) , so we have to add the salary in both ELMO and our payroll system separately . Setting up ELMO has been complicated. When sending pay or leave related emails the link doesn't work. Again no timeframe to rectifying this problem.

Reason for choosing ELMO Software

for improvement in onboarding and performance

Review Source

KN

Katie N.  
Capability & Engagement Manager  
Wine and Spirits  
Used the software for: 6-12 months

### "Very happy with the software and the service offered by ELMO"

March 24, 2022

5.0

Pros

The implementation was seamless and the staff at ELMO go over and above to ensure you get the most out of the system. We have gained the most benefits out of the Onboarding, Learning & Performance modules.

Cons

Some limitations in the rostering software but ELMO are very proactive in continuously developing and improving the software

Alternatives considered

[Cognology](https://www.capterra.com/p/10304/Performance-Management-System/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reason for choosing ELMO Software

ELMO offered a complete solution and the pricing was very good for what was being offered.

Switched from

[ProNavigator](https://www.capterra.com/p/233439/Sage/)[ConnX](https://www.capterra.com/p/163407/ConnX/)

ConnX was unable to support our growth as a business. Found the reporting in Sage to be limited and also wanted one fully integrated HR and Payroll system

Review Source

Response from ELMO Software

March 27, 2022

Thanks for a great review, Katie! We love to hear that you have found ELMO's Implementation team and cloud-based solutions helpful to your oranisation. We look forward to continuing to support your business. Kind regards, ELMO Team

CG

Cidy G.  
Participant Support Officer  
Government Administration  
Used the software for: 2+ years

### "Learning - Ease of Use"

August 9, 2021

4.0

For the learning side of the system I think it is great. You can track all the modules you have done in the past and find new ones that you are interested in. I think the performance plan maybe a good think if the employee got to embrace it and make it their own. However; when you are instructed what to do it is a waste of time.

Pros

The learning modules are clear and simple to understand. They are not too lengthy that I lose interest in them. I am able to go back if I missed something too.

Cons

The performance plan. It is not helpful to an employee at all. Perhaps if I got to write my own goals I would care about it more. It is just another thing I have to do to tick boxes, so I think it is a waste of time.

Review Source

CF

Clinton F.  
Digital Health Advisor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Elmo has a modern, clean interface, and can be highly customised"

October 11, 2022

4.0

We use Elmo for our Leave applications, personal leave, Annual leave etc., as well as keep us updated on what documents/certificates/checks are needed for our employment. Also Elmo enables us to provide some onboarding modules for our new staff, so it's great to have that in one place, and means the new staff become familiar with it's operation from the start.

Pros

Ease of use is high. Clean layout within the software is helpful. Customisation means we are not forced to use pre-defined templates as with some other apps, so we can tailor the forms to suit our business processes.

Cons

The other side of the customisation coin, is that the forms seem to need creating from scratch. At least that's the feedback I have had, as a user, from the staff who are creating the forms, but this might be a gap in their knowledge so might be good to look at Elmo/talk with a rep to see what pre-defined templates they may have available.

Review Source

Response from ELMO Software

October 30, 2022

Hi Clinton. Thanks so much for your detailed review. It's great to hear your feedback about ELMO's Leave Management and Onboarding. Please do not hesitate to reach out regarding pre-defined templates, your system administrator or your Account Manager here at ELMO can help. Thanks again, we really hope you and your organisation continue to benefit from using ELMO Software to streamline your HR processes! Best wishes, ELMO Team

VK

Varun K.  
Service Delivery Lead - ICT & Cloud  
Telecommunications  
Used the software for: 2+ years

### "360 Employee Management"

October 6, 2022

5.0

ELMO provides you a platform to manage your daily HR operations through a system driven governed process. From on-boarding, recruitment, leave management, performance tracking and internal workflow management to handling employee exit.

Cons

Some fields require manual addition to sections. Option for duplicates not present.

Review Source

Response from ELMO Software

October 25, 2022

Hi Varun, Thanks for your review and for your feedback. We've passed this on to our Product Development team. We hope you continue to enjoy ELMO's Performance Management. Best wishes, ELMO

FH

Frank H.  
Learning & Development Manager  
Financial Services  
Used the software for: 6-12 months

### "Great overall quality of platform for money spent with good customer service and support throughout."

July 21, 2017

4.0

Centralised HR Platform where we can design, manage and report on the three critical people stages for us in our business, which are Recruitment, On-boarding and Learning.

Pros

I think the ease of use and implementation of each of the three modules we currently have; recruitment, on-boarding and learning (including course library) is the main benefit for our business wanting to design and deploy learning modules quickly to our employees, but also makes it easier to implement best practice processes for these which improve workplace efficiencies in how we manage our most important resource, our 'people' component. The features and functionality of the learning management system I think are really seamless and useful in getting learning modules quickly and effectively produced for our network, so then we can data-mine on this for reporting purposes and auditing. Having nearly everything automated and available in the end-to-end process of HR, makes it extrememly beneficial for a business to manage the processes and have one portal with all the critical information gathered into. In addition, since the system is a cloud-based software and being client-centric, when we have enhancements to voice, the ELMO Team consider these for future changes and iterations of the platform, making it better and evolving it out for the clients it's designed for.

Cons

The ELMO Survey tool and functionality requires some further enhancements to be made to ensure that it provides more granular data for clients (e.g. like Survey Monkey's design), as this will assist us in drilling down further with certain users/learners of the portal to see for example, how long and how many attempts they take for completing compliance modules etc.

Review Source

HB

Helena B.  
P&C Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great everyday use"

June 12, 2023

4.0

I have thoroughly enjoyed using this system.

Pros

The ease to pick-up and learn this platform, back end. I have used other products that have been far more complicated.

Cons

There are limitations, as with all systems. The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able to create reports in Analytics combining HR Core and Payroll

Reason for choosing ELMO Software

I would guess the fact that it offered the full suite at a reasonable cost.

Review Source

MF

Maile F.  
Regional Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "ELMO Software Is Great"

November 23, 2022

4.0

Excellent experience. Deployments have been made easy

Pros

Easy to Navigate and Access. Summary of all data is clear and easy To understand

Cons

Limited only to Australian platforms when it comes to Finance and Banking.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing ELMO Software

Convenience

Review Source

Response from ELMO Software

December 2, 2022

Hi Maile, Thank you for sharing your experience with ELMO! It's great to hear you find ELMO's cloud-based solutions so easy to use. Kind regards, ELMO Team

TT

Tariq T.  
Data Engineer  
Computer Software  
Used the software for: 2+ years

### "Great Learning, Good collaboration"

August 1, 2021

5.0

Very positive

Pros

Learnings are organized and distributed in a way that it makes it easier for me to navigate and complete my assigned learning.

Cons

Searching for a specific training or looking for new / available trainings

Review Source

Response from ELMO Software

September 8, 2021

Thanks so much for your review, Tariq. If you ever need any more help on ELMO Learning Management, your system administrator can reach out to your Account Manager to work out solutions specific to your needs. Kind regards, ELMO

AJ

Andrew J.  
Care coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great platform"

October 16, 2022

5.0

easy to use, great way to merge leave, HR and learning modules in one system.

Pros

being able to see things such as forecasted leave helps an employee to work out when they can take leave etc. being able to share recognition with peers and for the company to see it also is great.

Cons

perhaps the forecasted leave could be on the home page of the leave? just sometimes a little annoying to go through different pages to find out?

Review Source

Response from ELMO Software

October 18, 2022

Hi Andrew, Thanks so much for your review and it's great to hear about your positive experience using ELMO's cloud-based solutions. We've passed your feedback regarding forecasted leave on to our Product Development team. Best wishes, ELMO

EH

Eddie H.  
Sales Rep  
Consumer Goods  
Used the software for: I used a free trial

### "interaction with this questionair"

May 4, 2023

4.0

the little I have used it today I think its ok , I am not sure what the benifits will be . time will tell.

Pros

very easy to use and understand . However I imagine it is developed in north America and I do question have connected the understand of us people here in New Zealand . I . E there prehaps should be some more flexibility with selecting working job roles and also market sectors to choose from or enter our specific application in job and market approach . I . E , we sell engineering steels to the general fabrication market also the heavy structural steel industry here in New Zealand.

Cons

This is the first time to be introduced to ELMO and hats off to our markets people for having the forethought to present this software app for the benifit of our employees.

Review Source

TL

Tashi L.  
Intake officer  
Individual & Family Services  
Used the software for: 6-12 months

### "ELMO user friendly"

October 12, 2022

5.0

I have no complaints yet

Pros

Leave management system: Employee can easily have access to their leave balances and apply for appropriate leave with ease. Thats because ELMO shows all the information's.

Cons

Don\`t know yet. So far, I think this is serving my purpose.

Review Source

Response from ELMO Software

October 17, 2022

Hi Tashi, Thanks so much for taking the time to leave a review. It is great to hear that you find ELMO's Leave Management solution easy to use. Best wishes, ELMO Team

PS

Pratik S.  
RIsk and Audit Manager  
Financial Services  
Used the software for: 1-2 years

### "Good Learning Management Sysytem"

October 4, 2022

4.0

ELMO software has streamlined the learning and tracking completion of learning modules. Easy to do performance assessments as well.

Pros

It is easy to navigate the learning modules, assign and track completion

Cons

Bit difficult to search the learning modules. There should be a way to add the learning modules into categories and this would make it easy to search and allocate the modules.

Review Source

Response from ELMO Software

October 17, 2022

Hi Pratik, Thank you for taking the time to leave us a review, we're glad to hear you are enjoying ELMO's Learning Management System. Your feedback regarding categories has been passed on to our Product Development team. Kind regards, ELMO

PP

Pratik P.  
Security Officer  
Security and Investigations  
Used the software for: 2+ years

### "MSS TMS System "

December 13, 2022

5.0

TMS system is online platform used for multiple purposes of the employment

Pros

All feature easy to use and understand. App is easy to operate

Cons

Home page learning system Careers Performance

Review Source

Response from ELMO Software

December 19, 2022

Thanks so much for your review, Pratik. We hope you continue to enjoy using ELMO Software. Regards, ELMO Team

Similar Products

Featured