# Page 2 | Order.co Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Order.co the right Purchasing solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161813/Order-Software/reviews --- Order.co 4.5 (171) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 2 - Reviews of Order.co ## Showing most helpful reviews Showing 26-50 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Michelle G. Staff Accountant Farming Used the software for: 1-2 years ### "Simplifies Purchasing and Improves Visibility" October 7, 2025 5.0 Overall, my experience with Order.co has been positive. The platform makes it much easier to manage office supply orders in one centralized place, rather than juggling multiple vendors and invoices. The interface is straightforward, and once you’re familiar with it, placing and tracking orders is quick and efficient. I especially appreciate the visibility into spending and the ability to create recurring product lists for frequently ordered items — those features have saved our team a lot of time. That said, there are occasional challenges with the search function and product substitutions, and sometimes orders take longer than expected to process. However, those issues are relatively minor compared to the overall convenience and efficiency the system provides. In general, Order.co has streamlined our purchasing process and reduced administrative work, making it a valuable tool for managing day-to-day business needs. Pros What I like most about Order.co is how much it simplifies and centralizes our purchasing process. Instead of juggling multiple vendors and spreadsheets, everything we need is in one place. It’s easy to find approved items, place orders, and track deliveries without having to follow up manually. The system also provides great visibility into spending — we can see what’s being ordered, by whom, and from which vendors, which makes budgeting and approvals much smoother. Lastly, the ability to create recurring product lists for frequently ordered items saves a lot of time. Routine office supply orders can be completed in just a few clicks, which helps keep operations running efficiently. Cons When an item is out of stock, the “substitution” feature sometimes picks a replacement that doesn’t match quality or specification. Review Source DK Damian K. Cost Optimization Manager Research Used the software for: 1-2 years ### "Order.co Review" October 7, 2025 5.0 Pros Order.co has made it exceptionally easy on our AP department to pay invoices. Having one invoice a week for each lab instead of hundreds of invoices from all of the vendors we order has saved them hours a week to focus on other aspects. It has also made it a simple process to place and track orders all under one platform instead of going to each individual vendor's account. Cons We are a company that places large number of orders and items so there have been lapses in terms of being notified when a price has increased. There have been many times a price increase was an error on the vendor's end because the quote expired or discount was accidently removed. If I was told before the order was placed, as it states to do for our account, I would not be wasting my time to try to get this resolved. Minor things like that which add up. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Reason for choosing Order.co Price and user friendliness............. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Not user friendly. Had to still place our own orders. Review Source DANI N. Manager of Operations Health, Wellness and Fitness Used the software for: 2+ years ### "A powerhouse in the making" July 21, 2025 5.0 They are great and accommodate well. They listen, they iterate. They still have lots of room for improvement but they continue to get better on most fronts and are doing the right things to focus on what's important. Pros Convenience of one stop shopping for multiple vendors How much they listent to feedback and adjust development to customer need. Cons Reporting is still a work in progress. It's not intuitive or easy. They reently amde changes that amde it harder not easier to customize what you want to see. Alternatives considered [Procurify](https://www.capterra.com/p/129758/Procurify/) Reason for choosing Order.co Price, ease of use, immediate adds and ordering, robust features. Review Source MJ Maria J. Sourcing Manager Hospitality Used the software for: 1-2 years ### "Helpful for visibility and control, but not a complete procurement solution" October 8, 2025 4.0 Order.co has been a helpful step toward more structured purchasing and spend visibility, but it remains a partial solution. It works well for straightforward orders and invoice consolidation, yet Pacaso still needs a more comprehensive procure-to-pay platform that connects purchasing, vendor management, and financial workflows end-to-end. Pros I like that Order.co centralizes purchasing and provides clear visibility into spend across vendors. The platform simplifies approvals and consolidates invoices, which has helped reduce manual processing time and improve auditability. Cons It doesn’t fully solve for Pacaso’s broader procurement needs—especially around budgeting, forecasting, and integration with financial systems. Reporting can be limited, and it’s still challenging to manage complex vendor relationships or non-catalog orders efficiently. Review Source AP Adam P. CFO Owner Alternative Medicine Used the software for: 2+ years ### "Jar Cannabis Review" October 7, 2025 5.0 we use it extensively for ordering. I use it moderately for insight tracking. I do not use the system for credit card payment, operating on credit, etc. We also do not use the bookkeeping functionality but that works for us. It is exclusively used as an ordering tool, and that alone is worth the $12k per year. Pros it consolidates all of my ordering between our 9 retail stores. Saving me about 4-5 hours per week of bookkeeping and receipt tracking Cons whenever we add a new location, that location combines invoices with another location, until we email our rep to fix it Review Source CW Clint W. District Manager Retail Used the software for: 2+ years ### "Review of order.co" October 7, 2025 5.0 I have used it at two different companies and overall it has been great. I started using when it was negotiatius and since then I have seen a lot of updates and improvements to the user experience. Pros I love how everything is in one place. It is easy to add items and track all my orders. I like the updated features and being able to approve orders directly from my email. Cons The filter on the insights tab. The date selection isn't straight forward. I think this would be better if you had a simple range selector. Review Source Response from Order.co October 19, 2025 Hey Clint, Thank you so much for sharing your feedback! It’s awesome to hear that you’ve used Order.co at multiple companies and that the improvements to the user experience have made a difference for you. Regarding your note about the date filter on the Insights tab, we appreciate the suggestion. We’re always looking to make reporting as intuitive as possible, and your input will be passed along to our product team for consideration in future updates. Thanks again for taking the time to share your experience! Best, The Order.co Team AR Alyssa R. Purchasing Specialist Farming Used the software for: 2+ years ### "Very User Friendly!" January 22, 2026 5.0 Overall, Order.co has helped streamline source products and has even assisted me in finding cheaper alternatives if they notice a price jump on something I order frequently. Pros I really enjoy how user friendly the system is and breaks down everything I would need to evaluate regarding spending and sourcing. Cons Support can be a bit delayed with their responses if an issue comes up with one of my orders. Once I get the response it’s helpful, but usually can take more than a day. Review Source CY Charles Y. Chief of Staff Executive Office Used the software for: 2+ years ### "Thanks for a great AI presentation" October 7, 2025 5.0 Pros The ai overview was interesting and engaging. I can't wait to get my hands on the beta platform as it was shown to be ready to tackle a bunch of initiatives that have been on my backburner for a while like subscribe and save optimization Cons i was listening on my phone because I was unable to be in front of my computer so that made it a little challenging but the presenters still did a good job of making sure to explain, not just show, the anticipated capabilities of the ai integration Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/) Reason for choosing Order.co seemed like best functionality with good value Review Source EW Erin W. Brand Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy and Efficient Platform" October 8, 2025 5.0 Order.co makes it incredibly convenient for our teams to purchase approved products for each studio. It keeps everything streamlined and ensures we’re sourcing from the right vendors. The platform is intuitive and easy for new team members to pick up quickly. The only drawback I’ve noticed is that shipping can take a little longer for items that usually arrive faster through Amazon, and returns are slightly more involved since they go through the platform. Overall, it’s a dependable, easy-to-use system that helps our studios stay organized and efficient. Pros Order.co makes it so easy for my teams to order approved products to our studios! It's also very user-friendly and simple for new team members to learn and manage. Cons My only downside is that shipping can take a bit longer for items that normally come quickly through Amazon, and returns are a little more complicated since they have to go through the platform. Review Source AB Amanda B. Business Operations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great product and great team to work with." October 21, 2025 5.0 A great overall experience. From the perspective of admin and end user, we have received positive feedback from both. Pros Helps streamline across teams, departments and companywide. It is user friendly on both the end user and admin side. Cons Not many, we have had a great experience with Order.co and have found the teams we have worked with very supportive and collaborative. Review Source LH Lauren H. Senior Marketing Manager Retail Used the software for: 2+ years ### "Great Benefit to Organizations! " October 7, 2025 5.0 Overall, Order.co has been a wonderful addition to our company's toolkit. All stores can access and order what they need, while we can help control costs from a centralized budget. Pros I like the ease of using Order.co for multiple shipping locations and multiple cost locations. I also really like the product list feature. It's easy to use and train others on. Cons Sometimes it's a little slow to load and it can get overwhelming with the amount of products we have in. But it's easy to remove products. Really no major cons! Review Source Response from Order.co October 19, 2025 Hi Lauren, Thank you for the great review! We’re thrilled to hear Order.co is helping your team manage multiple locations and stay on top of costs. We appreciate your feedback on load times and will keep working to make the experience even smoother. Best, The Order.co Team MR Michelle R. General Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Order.Co is an assest to your business for ordering. " October 7, 2025 5.0 My overall experience has been fantastic! Love it and feel like it is an asset to myself with getting items for my Center. Pros The ease of ordering, the updates on my order, easy returns, order.co has great customer service and it is all in my order history when I want to reorder. They also have an area where you can make a list of frequently ordered items to make it easy to find. Cons There really isn't anything I have experienced that I do not like. The only thing is the search button is a little picky on words. Even if the word is in the title it does not always pick up the item. Review Source SR Savanna R. Regional director Business Supplies and Equipment Used the software for: 2+ years ### "Great service" October 7, 2025 5.0 Great!! Never an issue quick for solutions always get what I need great system for a business No complaints Pros Easy and fast never a hassle good system!!! Customer service is always quick to respond and always willing to help Cons no cons Great system Support is always eager to help great to use for a business quick and easy !!!!!! Review Source RS Rebecca S. Field Operations Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Good Solution" October 7, 2025 5.0 Order.Co has made my workflow regarding inventory much better. Throughout the network, everyone seems to enjoy the platform. Pros Ordering for our lab has been exceptionally better with the use of this platform. It's easy to view who has ordered what and what is ordered most often. The learning curve is easy to overcome, and I think the features that have rolled out since using this have been beneficial. Cons It's not that big of a deal, but I wish "My Orders" were their own tab and not under the Purchase menu. Review Source Response from Order.co October 19, 2025 Hi Rebecca, Thank you for sharing your feedback! We’re so glad to hear that Order.co has made ordering and inventory management easier for your lab, and that the new features have been helpful. We appreciate your note about “My Orders” and will pass that along to our product team as we continue improving the platform. Thanks again for taking the time to share your experience! Best, The Order.co Team BD Brian D. Head of Finance Hospitality Used the software for: 1-2 years ### "The Malin and Order.co" October 7, 2025 4.0 Overall we enjoy using Order.co and have had positive interactions with their support team when extra help has been needed. Pros Order.co allows The Malin to keep purchasing consistent across multiple locations each using its own sub-account. We're also able to add new locations/sub-accounts efficiently as our business scales. Cons We've been challenged by the platforms ability to categorize expenses, including shipping, tax and other charges into a easy to use monthly summary. Review Source JO Justin O. Manager Alternative Medicine Used the software for: 2+ years ### "Make it easy and order with Order" October 7, 2025 5.0 Been using Order for over 3 years and it's been a generally seamless process and helpful to keep things organized and find old orders for reference. Pros The simplicity of ordering and dealing with issues related to the order when issues occur. It's super easy and support is always friendly and easy to communicate with. Cons As fast as Order is at jumping on each case, I miss the ability to contact the manufacturer directly. Review Source JM Jack M. Compliance and Operations Manager Retail Used the software for: 1-2 years ### "Great Service for Businesses with Multiple Facilities/Employees" October 7, 2025 4.0 It has been much easier to consolidate supplies ordering across multiple employees/facilities. We appreciate being able to control the overall process & employees cannot go rogue. Pros Easy consolidation of supplies ordering across multiple sites, the ability to approve orders requested by downstream employees Cons Ordering from vendors with complicated ordering/fulfillment processes can be a challenge. There are several sites that I know I have to place orders through directly, where Order.co is incompatible (e.g. Uline) Review Source HM Heidi M. Director Consumer Goods Used the software for: 2+ years ### "Orderco is great for business's " October 8, 2025 5.0 I like my overall experience with Order.co, being able to order what I need when I need it with a click of a button. Pros I like the convenience and ease of use with Order co. I also like the selection of product available. Cons There was some issues saying something was out of stock, but checked directly and it was in stock through amazon. Review Source DO Darren O. EHS Specialist Food & Beverages Used the software for: 1-2 years ### "Top of the Line" February 17, 2026 5.0 Excellent. The ease of use is far superior to other platforms. Having 1 supplier is a huge time saver. Pros Easy to use. Compare products and prices for several retailers. It's great being able to access several stores through 1 website. Cons Site does save search history. Once you locate something and move on, it's difficult to get back without doing another search. Review Source RH Ralph H. Operations Manager Building Materials Used the software for: 6-12 months ### "I'm very satisfied to use this product and I highly recommend them." October 7, 2025 5.0 Overall, it has been a very useful tool to order products for our facility. It has helped us keep our cost and expenses low and easy to manage. Pros It is very easy to use and able to manage or tracking your orders. The features are very detailing where you can access items with more info. Cons So far, all has been great. The only issue I had once is that I ordered something through Amazon but was never ordered or cancelled without letting me know. I just had to re-order. No biggie. Switched from [Varis](https://www.capterra.com/p/130930/BuyerQuest-eProcurement/) It was our corporate that made that change. Review Source JK Janeen K. Physical Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Order,co is great! High Recommended " October 7, 2025 5.0 My overall experience with Order Co has been extremely positive. The platform is user-friendly, efficient, and makes the purchasing process seamless. Order Co has streamlined our workflow and made ordering both faster and more cost-effective. Pros I really appreciate how easy and efficient Order Co is to use. Whenever I reach out to my company, they quickly add the link to Order Co, allowing us to purchase the necessary items right away. The ability to include product links makes it simple to compare prices and select options with the best reviews, ensuring both cost-effectiveness and quality. Cons Honestly, there’s nothing I don’t like about using Order Co — it has made purchasing smoother and more efficient than ever. Review Source SB Sami B. Studio Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Order.co Strengths and Growths" October 7, 2025 5.0 Overall experience has been great, satisfaction with products and the items we receive. Giving an overall rating of 8.5/10. Pros Efficiency of ordering and receiving the products. Security of products and almost guarantee of receiving each item ordered. Cons Sometimes the expected delivery date is not accurate. There are not many complaints we have about the company. Review Source RY Richard Y. General Manager Retail Used the software for: 1-2 years ### "Order.co is great and very helpful" October 7, 2025 5.0 Order.co is awesome, they feel like part of my team. Even when they do t have the item, they suggest available items similiar Pros Speed of service is good. Have all the items available. The customer service is fantastic and very helpful. Cons Some items take awhile to arrive. Hard to really say. Order.co has been really good and very helpful. Review Source MV Madeline V. General Manager Hospitality Used the software for: 1-2 years ### "Overall great but Support needs improvement" October 7, 2025 4.0 Overall good, the support function and team is where we run into the most issues. Overall a great product when everything is functioning well but the second it goes off the rails you are basically alone to figure out the problems Pros Expense management and ability to create brand consistency on products across a nationwide brand is incredible helpful. Also net 30 terms for virtual cards and general ordering alongside new opens makes for easy financial reporting on our back end Cons Support is slow, doesn't know the answers, provides misinformation, or can't actually help with concerns brought to them. Review Source EC Elizabeth C. Accounts Payable Retail Used the software for: 2+ years ### "Orders review" October 7, 2025 4.0 Pros I like that the site makes it a lot easier to create supplies ordes to all of our varies store locations. Cons I would like the invoices breakdown to be more detailed on the location and amount by diffrent locations. Review Source Response from Order.co October 19, 2025 Hi Elizabeth, We’re so glad to hear that Order.co is making it easier to manage supply orders across your locations! For the invoice breakdown by location, that should be an easy configuration change—please reach out to your Account Manager and they’ll help get it set up. Thanks for the feedback! Best, The Order.co Team Talk to a Capterra advisor for free and get results within 15 minutes.