# OptimoRoute Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OptimoRoute Software - reviews, pricing plans, popular comparisons to other Route Planning products and more. Source: https://www.capterra.com/p/161579/OptimoRoute --- # OptimoRoute Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OptimoRoute ## What is OptimoRoute? OptimoRoute helps route planning businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts. It’s easy to use, flexes to your needs, and gets the job done. OptimoRoute customers cut fuel and driving expenses by 20% and free up time for more important things--like growing the business. ## What is OptimoRoute used for? [Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 259 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 0% Starting price $35.1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fleet Management / 2026 - Service Dispatch / 2026 - Food Delivery / 2025 - Logistics / 2025 - Route Planning / 2025 - Transportation Dispatch / 2025 Our "Best of" badge program showcases products with the highest ratings... - Service Dispatch / 2026 - Logistics / 2025 - Transportation Dispatch / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for OptimoRoute?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://optimoroute.com/&name=OptimoRoute) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OptimoRoute 4.6 (259) VS. [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $35.1 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (259) Ease Of Use 4.6 (364) Value For Money 4.5 (247) Value For Money 4.4 (329) Customer Service 4.6 (244) Customer Service 4.6 (349) ## OptimoRoute alternatives [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,006)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Highest Rated [Spoke Dispatch](https://www.capterra.com/p/210604/Spoke/) [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210604/Spoke/) [View all alternatives](https://www.capterra.com/p/161579/OptimoRoute/alternatives/) ## FAQs about OptimoRoute Overview ### What problems does OptimoRoute solve? OptimoRoute solves manual route planning, over-scheduling, poor driver visibility, and inconsistent customer updates by optimizing stops, time windows, capacities, and ETAs in one workflow. Delivery coordinators, dispatchers, small fleet operators, field service teams, and drivers use it to cut planning time, reduce miles, handle last-minute changes, and track proof of delivery in real time. Answer based on 165 reviews Overview ### Which roles and teams benefit most from OptimoRoute? OptimoRoute is most used by business owners, operations leaders, and logistics teams that coordinate field service or delivery work. Managers and directors rely on it to optimize routes, assign jobs, and track driver performance, while executives use it to improve scheduling efficiency, control costs, and maintain on-time service across growing operations. Answer based on 259 reviews Overview ### What company size and industries is OptimoRoute built for? OptimoRoute is built mainly for small delivery, field service, and logistics companies, with 94% of reviewers from small businesses and Food & Beverages leading at 16%. It also serves Logistics and Supply Chain and Food Production, each at 7%, with more limited use among midsize businesses at 5% and enterprises at 2%. Answer based on 259 reviews Features and Usability ### What are the key features of OptimoRoute? OptimoRoute includes core route optimization and route management, plus scheduling tools for assigning stops, balancing driver workloads, and handling time windows and capacities. Differentiating features include live driver tracking, delivery tracking with ETA updates, order import via API or spreadsheets, and driver app communication for route changes. Answer based on 192 reviews Pricing ### How much does it cost and what fees or limitations are included? OptimoRoute starts at $35.1 per user/month for the Lite plan with up to 700 orders; Pro costs 44.1 for up to 1,000 orders, while Custom pricing covers thousands. A free trial is available. Reviewers often call it fair value, though some small teams say per-user pricing and higher-tier features can feel expensive. Answer based on 64 reviews Integrations ### Which third-party tools and platforms does OptimoRoute integrate with? OptimoRoute integrates with Microsoft Excel, Zoho CRM, Fleks, TeamHaven, and Power BI Connector for ServiceNow. It also connects natively to Dynamics 365, NetSuite, Salesforce Platform, Shopify, Oracle Fusion Cloud ERP, and Zapier. Reviewer mentions center most heavily on Excel for importing orders, exporting routes, and reporting. Answer based on 42 reviews Getting Started and Support ### How easy is it to onboard and train a team on OptimoRoute? OptimoRoute is quick to learn for drivers and office staff, with many teams up and running fast using in-person training, live online sessions, webinars, documentation, and videos. Reviewers say nontechnical users grasp the app quickly, while admins need more time for initial setup, rules, integrations, and backend configuration. Answer based on 25 reviews Getting Started and Support ### What customer support options does OptimoRoute offer, and how do users rate the experience? OptimoRoute offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as clear, helpful, and fast, with many issues resolved the same day or within 24 hours, though some report delays reaching someone live or want more on-demand guidance. Answer based on 56 reviews ## Who uses OptimoRoute? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 111 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 111 reviews Administrative 36% Administrative 36% Logistics & Supply Chain 15% Sales & Business Development 6% Strategy & Operations 5% Others 38% Top industries Based on 111 reviews Food & Beverages 31% Logistics and Supply Chain 24% Food Production 17% Retail 16% Other 12% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Route Optimization 4.7 (89) 92.13% of 89 reviewers that rated this feature as important or highly important OptimoRoute offers reliable route optimization that balances workloads, saves time and fuel, and streamlines planning. Users think it creates efficient routes and supports many restrictions, though some wish for easier manual overrides and route memory improvements. Mobile Access 4.4 (80) 92.50% of 80 reviewers that rated this feature as important or highly important It gives you a simple way for drivers to access routes, update statuses, and communicate on the go. Some reviewers find the mobile app intuitive and easy to train on, but mention it could use more admin capabilities and better map usability. Live Driver Tracking 4.9 (68) 83.82% of 68 reviewers that rated this feature as important or highly important With this capability, you get accurate, real-time visibility of driver locations, helping you manage delays and keep customers informed. Reviewers appreciate how it improves transparency, enables quick assistance, and allows for better planning throughout the day. Scheduling 4.7 (70) 90.00% of 70 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Delivery Tracking 4.8 (63) 92.06% of 63 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Data Import/Export 4.6 (52) 92.31% of 52 reviewers that rated this feature as important or highly important Import and export data to and from software applications OptimoRoute 88 features Outsource and manage third party logistics Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Store and access documents, forms, and photos in one centralized place Management of commercial motor vehicles for work-related purposes Dispatch food deliveries Intended to be used by courier services Intended to be used by freight brokers and logistics companies Serves restaurants Store, manage and track all forms in a centralized location Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Management of inbound and outbound shipments in the context of international trade Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Process of printing custom labels through various methods. With this capability, you get accurate, real-time visibility of driver locations, helping you manage delays and keep customers informed. Reviewers appreciate how it improves transparency, enables quick assistance, and allows for better planning throughout the day. Allow customers to track their order and keep them updated when the status changes. Schedule predetermined or ad hoc maintenance services and labor requests Log miles driven for tax deduction or reimbursement purposes It gives you a simple way for drivers to access routes, update statuses, and communicate on the go. Some reviewers find the mobile app intuitive and easy to train on, but mention it could use more admin capabilities and better map usability. Notifications via mobile devices Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Pick and route items from inventory locations to their designated destinations Reporting on how each user, task or process has advanced since its initiation Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Set the frequency of a task's occurrence Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track past routes to better plan and optimize repeat trips OptimoRoute offers reliable route optimization that balances workloads, saves time and fuel, and streamlines planning. Users think it creates efficient routes and supports many restrictions, though some wish for easier manual overrides and route memory improvements. Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Send messages via SMS Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Manage the planning and execution of supply chain activities Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track and document the history, application, or location of an item or activity Organize and track the physical movement of goods from one location to another Manage and track operations and inventory within warehouses Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.5 (259) 4.5 Based on 259 reviews ## Pricing Value for money 4.5 (247) Free Trial [View pricing plan details](https://www.capterra.com/p/161579/OptimoRoute/pricing/) Lite $35.10 Per User,Per Month It includes: - Export to Excel - Garmin & More - Live Tracking - Mobile App for Drivers - Plan as Often as You Like - Route History - Upgrades Included - Web Service API and Live ETA & Breadcrumbs Pro $44.10 Per User,Per Month It includes: - Analytics - Customer Feedback and Live ETA & Breadcrumbs - Export to Excel - Garmin & More - Live Tracking - Mobile App for Drivers - Plan as Often as You Like - Proof of Delivery - Realtime Order Tracking - Route History - Upgrades Included - Web Service API - Weekly Planning Value for money 4.5 (247) 4.5 Based on 247 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (244) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (244) 4.6 Based on 244 reviews ## User reviews Overall rating 4.6 Based on 259 reviews Filter by rating 5(177) 4(70) 3(11) 2(1) 1(0) Mentioned topic Sorted by most recent AM Andrea M. OFFICE MGR Alternative Medicine ### "loving OPTIMOROUTE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2026 have used other routing services and it was always issue with it and being able to use optimoroute has been a huge help and joy!!! Pros the user interface is so easy to manage especially in fast paced times. customer support is always ready and willing to help with ease. Cons issues when putting in locations and adding the first line it will act funny sometimes but other then that no problems here Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sean K. State operations manager Logistics and Supply Chain ### "Simple, efficient and user-friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 Simple and efficient, using this software has improved not only our delivery efficiency, but my personal knowledge of route planning as I can see the patterns and sensibilities it follows with every route plan. We're getting more on the truck than ever before and delivering with clear proof and statistics that are easily reviewed. Pros User friendly ease of use, clever planning and simplifies any route planning. Simply to adjust plans by altering timeslots and delivery priorities. Cons The truck specific navigation still requires some work regarding the directions it provides drivers while en-route, specifically the lane selection when exiting freeway offramps with multiple lane options. Otherwise the program itself is great, I've been using it for 4 years and have never once thought to change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. Office Manager Electrical/Electronic Manufacturing ### "OPTIMO MAIN MANG " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 12, 2026 overall it works very well - the live updates are not the best because when a driver is working it can change based on his location Pros Customer Notifications- Texts & Emails - it is useful to have the customer get a notification that our driver is on the way . Cons Updating the route during the workday - resetting the whole route- Also having to replan the route - to get adjusted times - Alternatives considered [Circuit](https://www.capterra.com/p/239911/Circuit/) Reasons for choosing OptimoRoute fleet management multi driver management vs single driver Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Chris W. Collections Manager Consumer Services ### "Reliability works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 10, 2026 My experience with the system is easy to use and reliable, i haven't had any major issues with it and we have been using it for 10 yrs, so thank you Pros Easy to use and follow the progress on all our vehicles, great system to use for future runs and planning Cons refreshing can be an issue, but it clears up every time, once or twice a day i need to refresh the system cause it has frozen? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TD Tony D. Owner Operator Environmental Services ### "A definite Five Star routing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Definitely a 5 star routing system. I have enjoyed how easy it is for me to use to plan the day for my employees. I love being able to track my employees throughout the work day and know when they should be expected back Pros The website is easy to use. I am able to complete a daily schedule for my employees in a matter of minutes. I am also able to track their progress easily throughout the day which is helpful in planning. Cons Haven't really had an issues and I have been using it for over 3 years now. The system works as designed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 22, 2026 Hi Tony, We’re really glad OptimoRoute helps you plan your team’s day so quickly and keeps everything easy to track as work progresses. Having that visibility throughout the day can make planning and coordination so much smoother. And hearing that the system has simply worked as expected all these years is one of the best compliments we could ask for. Thanks again for the five stars and for trusting OptimoRoute with your operation. Best OptimoRoute Team MR Matej R. Owner Farming ### "Great route planning tool for small delivery businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Overall, our experience with OptimoRoute has been very positive. It gives good value for money because it saves a lot of manual work and helps us organize deliveries more efficiently. For a small or medium business doing its own delivery management, that time saving is very important. The user interface is generally clear and easy to understand, even for everyday practical use, not just for technical users. From a delivery management perspective, OptimoRoute has made our process much more structured. We can plan routes, monitor progress, and communicate better with customers. Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh produce where timing matters. Customer support has been helpful when needed, and the software feels reliable enough for real business use. I also appreciate that it gives a more professional impression to customers compared with manually planned deliveries. Security is also important for us because we handle customer names, addresses, phone numbers, and delivery details, so we expect route planning software to treat that information seriously. Pros What I like most about OptimoRoute is how much time it saves when planning delivery routes. We use it for our local fruit webshop deliveries, where we have many customer addresses, different delivery areas, and limited delivery capacity. Instead of manually organizing stops and trying to guess the best order, OptimoRoute gives us a clear and efficient route plan very quickly. It helps us use our delivery vehicle and driver more efficiently, reduces stress on busy delivery days, and makes the whole process more professional. Customer notifications, route tracking, and delivery monitoring are also very useful because customers have better information and we have a clearer overview of what is happening in the field Cons The main thing I would improve is address handling. In real-life ecommerce, customers often enter addresses in different formats, with missing details, small mistakes, or local variations. OptimoRoute works well when the address data is clean, but we sometimes still need to manually correct or adjust addresses before optimization. Better automatic recognition and correction of imperfect addresses would make the software even more useful. This is just an inconvenience not a real issue Switched from [Routific](https://www.capterra.com/p/142530/Routific/) OptimoRoute also offers better value for money compared with alternatives we considered. For example, Routific was more expensive for our use case, and its email notification setup required displaying a phone number, which was inconvenient because many customers would call unnecessarily instead of simply following the delivery information. OptimoRoute fits our delivery workflow better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 22, 2026 Hi Matej, Thank you for such a thoughtful review. We’re really glad OptimoRoute has helped bring more structure and efficiency to your fruit delivery business. When you’re managing fresh produce deliveries with limited capacity and busy schedules, saving time and reducing stress can make a huge difference. It’s great to hear the route planning, tracking, and customer notifications are helping both your team and your customers feel more informed and organized. We also appreciate your feedback about address handling. Real world customer data is rarely perfect, and your point about local variations and missing details is very valid. Hearing that OptimoRoute gives your business a more professional feel and supports your growth means a lot to us. Thank you again for trusting us with such an important part of your operation. Best OptimoRoute Team SA Santiago A. CEO Logistics and Supply Chain ### "Grow Efficiently" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 6, 2026 Excellent experience. It has helped me grow my business with efficiency and trust. Also is very affordable. Pros Flexibility about programming different routes with several instructions and having the delivery proof for the client Cons Sometimes it lags between central platform and driver app. Generating some mistakes on deiver route live Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 22, 2026 Hi Santiago, Thank you for the great review. We’re really glad OptimoRoute has helped you grow your business with more efficiency and trust. Being able to build flexible routes with detailed instructions while also giving clients clear proof of delivery can make a huge difference in logistics operations. We appreciate your note about occasional lag between the platform and driver app as well. That’s helpful feedback and we understand how important real time accuracy is in the field. Thanks again for sharing your experience. We’re proud to support your growth. Best OptimoRoute Team JS Jennifer S. Field Agent Package/Freight Delivery ### "Best routing Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 I feel it's the best service for routing out there. We have used several and this is the one we like the most Pros I have been using Optimo route for over 3 years for our small business. I absolutely love this program! The options for routing and the ability to send to our mobile devices is top notch. The ability to see your route on the mobile app even with no signal is invaluable!! Very worth the money for this service! Cons nothing notable. no complaints. It could be a little more affordable but still worth the monthly amount Switched from [Route4Me](https://www.capterra.com/p/149633/Route4Me/) tedious and had to enter all stops individually Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 22, 2026 Hi Jennifer, Thank you for the amazing review and for being with us for over three years. We’re so glad OptimoRoute has become such an important part of your small business. Being able to send routes directly to mobile devices and still access them without signal can make a huge difference out in the field, so it’s great to hear those features have been so valuable for your team. And hearing that this is the routing service you like most after trying others really means a lot to us. We appreciate your note about pricing as well, and we’re happy to hear the value still feels worth it. Thanks again for the trust and for sharing your experience. Best OptimoRoute Team PN Paul N. Owner Utilities ### "Optimoroute Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 27, 2026 My overall experience using Optimoroute is 8/10. Somethings I don't quite understand how they work and the explanations can be sometimes vague. But for a Lite user with basic features it is definitely the best tool hands down. Pros Optimoroute has the best UI and easy-to-understand navigational menus. I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that flexibility is definitely my favorite. Cons For a small business like myself with only 1 truck the price to get started is a little steep. I've tried other routing tools but for us Optimoroute is definitely the best thing there is. Switched from [Spoke Dispatch](https://www.capterra.com/p/210604/Spoke/) Doesn't allow adjusting the route order. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 22, 2026 Hi Paul, We’re really glad the flexibility and ease of use stand out for you. Being able to adjust routes to match your own standards is something many operators care deeply about, so it’s great to hear that control has made a difference in your day to day work. And hearing that OptimoRoute stood out after trying other tools means a lot. We also appreciate your feedback on pricing and explanations within the platform. That’s valuable insight, especially from a smaller operation using the Lite plan. Thanks again for sharing your experience and for choosing OptimoRoute. Best OptimoRoute Team DD Dale D. owner Utilities ### "Review of Optimoroute" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 27, 2026 Overall, I am completely satisfied. I think that is shown in the fact that I have been using it for about 5 or so years. Pros I like the ease of use. For the most part it has everything that I need. It allows me to add all of the stops that I need. Cons Sometimes it will throw the address/stop to a different location than it actually is and only the person running the route knows where it actually is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 22, 2026 Hi Dale, Thank you for the great review and for being with us for five years or so. That kind of long term trust really means a lot. We’re glad OptimoRoute has been easy to use and flexible enough to handle all the stops you need day to day. We also appreciate your note about occasional address placement issues. That’s helpful feedback. Thanks again for sharing your experience and for continuing to trust OptimoRoute with your routing. Best OptimoRoute Team [View all Reviews](https://www.capterra.com/p/161579/OptimoRoute/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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