# Talkwalker Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Talkwalker Software - reviews, pricing plans, popular comparisons to other Social Media Analytics Tools products and more.

Source: https://www.capterra.com/p/161487/Talkwalker

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# 

 Talkwalker Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Talkwalker

## What is Talkwalker?

Talkwalker helps you navigate the dynamic world of social and consumer data. Drive loyalty, win new customers, and outplay your competitors with our leading social listening, media monitoring, and social benchmarking technology. To discover more about Talkwalker, please visit www.talkwalker.com.

## What is Talkwalker used for?

[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$9600

Per Feature, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Talkwalker

4.4 (24)

VS.

[4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

$9600

Per Feature, Per Year

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (24)

Ease Of Use

4.3 (890)

Value For Money

4.1 (18)

Value For Money

4.2 (812)

Customer Service

4.3 (19)

Customer Service

4.4 (774)

## Talkwalker alternatives

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Highest Rated

[Vista Social](https://www.capterra.com/p/239366/Vista-Social/)

[4.9 (890)](https://www.capterra.com/p/239366/Vista-Social/reviews/)

Starting price

$79.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/239366/Vista-Social/)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

[4.7 (3,382)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Starting price

$15.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/159351/Zoho-Social/)

[Publer](https://www.capterra.com/p/177145/Publer/)

[4.8 (896)](https://www.capterra.com/p/177145/Publer/reviews/)

Starting price

$5.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/177145/Publer/)

[View all alternatives](https://www.capterra.com/p/161487/Talkwalker/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Competitor Monitoring

4.4 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Track activity of your competitors

Reporting/Analytics

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Performance Metrics

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Customizable Reports

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Multi-Channel Data Collection

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Collect information from multiple sources

Campaign Analytics

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Talkwalker 77 features

An @mention is a way to tag or notify a specific person about a message/post

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Compare key metrics for the business against prominent players in the industry

Capability to use a search engine via operators like AND, NOT, and OR

Monitor social media posts or web that mention a particular brand

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Track the performance of marketing campaigns across multiple channels.

Track the amount of clicks on individual products to measure campaign results

Provides a channel for team members to share media files, communicate, and work together

Evaluating strengths and weaknesses of companies with the same target audience

Track activity of your competitors

Automated identification of relevant content for future sharing and reposting

Initiate interactions with customers by proactively starting conversations or providing informational content

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Connect to big data sources

Graphical representation of data

Receive and/or send email notifications for urgent updates, requests, or other information

Tracks metrics that provide insight into how a user interacts with any interface or product

Find & retrieve relevant data or documents

Track the usage of certain hashtags

Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.

Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion

Monitor and collect information from social media based on specific keywords

Track and monitor a specific set of keywords

Tracking the status of previously identified performance measurements

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Collect information from multiple sources

Manage and support multiple languages

Process and analyze human language in text or audio form

Identify, track, and respond to negative feedback

Ability to recognize printed or written text within digital images or scanned documents

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Automatically monitor and receive alerts for any new online reviews

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Create and manage advertising campaigns on social media networks

Monitor social media sites for specific keywords

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Track social media posts that reference a specific brand, business, name, etc.

Market event via social media tools

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and analyze information regarding website visitors

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (24)

4.3

Based on 24 reviews

## Pricing

Value for money

4.1 (18)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/161487/Talkwalker/pricing/)

Basic

$9,600

Per Feature,Per Year

Value for money

4.1 (18)

4.1

Based on 18 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (19)

4.3

Based on 19 reviews

## User reviews

Overall rating

4.4

Based on 24 reviews

Filter by rating

5(10)

4(13)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KR

Karan R.

Manager Social Listening

Market Research

### "Transforming Social Listening Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 3, 2025

Pros

Talkwalker is an amazing Social Listening tool, the conversations analytic that the tool provides is outstanding. The quick search feature is good, it helps us do an audit for any brand or topic quickly. and gives us the overall mentions, sentiment analysis and topic bifurcation.

Cons

The pricing module, seems expensive. there are competitive tools in the market who provide less amount pacakge

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Research Analyst

Market Research

### "Talkwalker Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 1, 2022

Have used Talkwalker to inform reporting for many clients, the tool allows them to see what is driving conversations online, and see how this info changes over time.

Pros

An extremely impressive, powerful, and easy to use piece of software that allows for granular analysis down to region, language, device, among others.

Cons

Can be a steep learning curve at first to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Emirhan S.

Music

Music

### "Talkwalker is good one."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 19, 2022

Pros

Social media is very helpful in my work. Its content and interface will do your job

Cons

I do not think that enough analytical data is presented.

Switched from

[Mention](https://www.capterra.com/p/149705/Mention/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EY

Enes Y.

Information Technology

Information Technology and Services

### "Talkwalker Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

June 10, 2022

Pros

The very comprehensive app is great and gorgeous in every way. These are my favorite features.

Cons

It's a very expensive app. Unfortunately, it is not a suitable application for those who do not have a budget.

Switched from

[BuzzSumo](https://www.capterra.com/p/177181/BuzzSumo/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Mustafa F.

Managing Partner

Management Consulting

### "It makes most of the work for you"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2022

This is a professionally prepared program and it helped us a lot. I would recommend it to anyone who has a business dealing with social media.

Pros

All the data are collected, statistics are prepared and reports almost got ready and even the timely reports that you prepared their drafts are sent by this app. We worked on an election process for an African country. We traced all social media, got feedback after our candidate's any moves and we could foresee the political issues before they happened by using talkwalker.

Cons

It is really difficult to learn all the specifications and you really need to have a course about the usage. Of course they help you learn to use the program but it takes time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital Analyst

Marketing and Advertising

### "Talkwalker - a fast & easy to use social media monitoring tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2022

It is easy to use. Its a great step for me upgrading myself from social studio to talkwalker and i dont regret it

Pros

Fast, easy to use, super helpful managing the sentiment, super cool in widgets and reporting, cool features like sending emails to users and crisis monitoring...all of these things are super cool

Cons

its limitation that it can only be used as a social media listening tool & that its not a unified solution which can have not just sentiment but advertising spends & content management included as well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Leo K.

CEO

Think Tanks

### "eine sehr intelligente Allzweckwaffe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2022

Ein System für alle Formen der digitalen Business-Intelligence: Marken-Beurteilungen, Trend-Analysen, Issue Management, Early Warnings, Innovations-Analysen, Influencer-Coaching etc.

Pros

das System kann für sehr unterschiedliche Fragestellungen verwendet und somit für fast alle Kundenbedürfnisse eingesetzt werden - Support und online Handbuch sind sehr gute Unterstützungstools. Der Export aller Daten und Graphiken erlaubt es, sehr gute kundenspezifische Präsentationen zu generieren - das Command Center generiert beste Top Management Attention

Cons

wir haben bisher wirklich keine Schwachstelle gefunden, die beim übernächsten Release nicht korrigiert worden wäre

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Grace H.

Senior Data Analyst at

Information Technology and Services

### "Excellent product for the analysis and monitoring of social networks"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 3, 2021

This software provides us with all the data and indicators we need, it allows us to have a better perspective, it also offers me a very complete review on multiple topics, it has been very useful for our team when receiving information about our brand, now we have the possibility to access to different results and queries, it offers us faster reaction times, helps us in many useful ideas.

Pros

It is an excellent tool for segmenting the audience, it offers an excellent system, the dashboard and reports are good too, it is very useful when it comes to campaign analysis, I can also use it for a variety of different auditory use cases, it also provides a large number of innovative functions, its reports can be customized and sent by email, it allows you to follow your communication campaigns and analyze the results, it also allows complex queries and sophisticated analyzes, the device is very intuitive and well designed.

Cons

It is a very good and useful tool for strategies in social networks, I have nothing bad to mention about Talkwalker, its performance is very correct and it fulfills its functions correctly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of Digital Marketing

Political Organization

### "Set it and forget brand monitoring tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 16, 2021

This tool saves time because now I do not have to manually search the web for mentions of my company. TalkWalker does it for me.

Pros

I like that once I set up the keywords to track, I get daily digest emails of keyword mentions in social media and across the web.

Cons

There's nothing I would change about it. It is extremely inexpensive and simple to use. Very straightforward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Guido N.

Digital Media Manager

Marketing and Advertising

### "Web listening made simple (but with limits)"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 5, 2020

We use it in our agency to track the brand names of some clients and to discover trends and topics around certain brands or products.

Pros

I like the very user friendly interface: it's simple to browse through its functions and features. Help pages are comprehensive and useful. Support is great: whenever you have doubts or problems, they are available to help you find the best solution to your needs (mail, phone, virtual meeting). It can scan many web properties (websites, blogs, forums, most social media) for keywords or hashtags. Keyword creation is quite easy, also for very complex "constructions" (with many operators letting you build any kind of expression). It is a bit pricy, but when compared to similar platforms it turns out that it's one of the cheapest.

Cons

Listening is very limited on Facebook and Instagram (because Facebook limits what's passed through its APIs, after privacy concerns of the past years). Automatic analysis of the sentiment of the mentions is not totally satisfying, requiring a lot of manual work to correct the platform suggestions. There is no analysis of the profiles who mention your keywords. In the end, it's very useful to track possible "crisis events", but it's not very useful if you want to analyze how certain topics or brands are treated on the web, to understand what people talk about and where this occurs.

Reasons for choosing Talkwalker

Talkwalker had most of the features we were interested in and it was half as expensive, though KPI6 offered also other very interesting features that could be worth the price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161487/Talkwalker/reviews/)

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