# NAKIVO Backup & Replication Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is NAKIVO Backup & Replication the right Server Backup solution for you? Explore 457 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161328/NAKIVO/reviews

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NAKIVO Backup & Replication

4.8 (457)

[View alternatives](https://www.capterra.com/p/161328/NAKIVO/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of NAKIVO Backup & Replication

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

DG

David G

TechnicianMedia Production, 51 - 200 employeesUsed the software for: More than 2 years.

“Transporters for many systems are available, great for our structure, where the backup storage is directly connected to a single server and not in the same network as our virtualisation machines.“

October 14, 2025

VN

Vlad N

IT System AdministratorArts and Crafts, 201 - 500 employeesUsed the software for: More than 2 years.

“Reporting options could be a bit more detailed out of the box, and the web interface sometimes feels slightly slow with larger environments.“

September 8, 2025

Hanri L

System EngineerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“It also supports immutable backups, and the VM backup compression works really well, saving a lot of storage space.“

October 30, 2025

MM

Michał M

IT Solutions ArchitectInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It does not support RBD as a storage repository out of the box, I am still waiting on that option to be available.“

May 6, 2024

MP

Matteo P

Cybersecurity SpecialistComputer & Network Security, 11 - 50 employeesUsed the software for: Less than 6 months.

“It has helped simplify backup management, improve recovery readiness, and provide a dependable solution for protecting critical systems.“

March 13, 2026

NA

Nisar A

Senior Manager - ITAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“If we do not renew the license for 1-2 years, customer is charged back dated.“

October 21, 2024

HD

Hassan D

TeamleaderFarming, 11 - 50 employeesUsed the software for: 6-12 months.

“I liked NAKIVO Backup & Replication most for its simplicity and efficiency, with a clean, intuitive web interface, flexible deployment options (NAS, Linux, Windows, or virtual appliance), application-aware backups for SQL, Exchange, and Active Directory, instant VM recovery, granular restores, and robust features like immutable repositories, encryption, and global deduplication that ensure fast, reliable, and secure data protection.“

September 9, 2025

AR

Adolfo R

IT ManagerTelecommunications, 2 - 10 employeesUsed the software for: 1-2 years.

“At the moment there is nothing that I don't like. But if I had to say something it would be the error logs and the monitoring offered from the dashboard“

April 8, 2024

## Showing most helpful reviews

Showing 1-25 of 457 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abdulla M.  
IT Manager  
Hospitality  
Used the software for: 2+ years

### "The best out there"

August 6, 2025

5.0

My overall experience with NAKIVO Backup & Replication has been outstanding. It's by far the best backup solution I've ever used—reliable, efficient, and packed with powerful features. I now confidently recommend it to my friends and colleagues.

Pros

It offers excellent user-friendliness, a clean and intuitive user interface, is easy to manage and maintain, packed with useful features, and remains cost-effective, making it a great overall choice.

Cons

At the moment, I don’t have any additional points as everything I can think of is already included as a feature.

Switched from

[Veritas Backup Exec](https://www.capterra.com/p/231491/Backup-Exec/)

Because Vertias was expensive, not user friendly and support I got was not friendly.

Review Source

WQ

Wisdom Q.  
System Engineer  
Banking  
Used the software for: 2+ years

### "The tool for the moment"

October 16, 2025

5.0

From customer support, technical support to licensing makes Nakivo the best solution on the market. It also allows easy integration with other third party solutions such as Active Directory.

Pros

Nakivo Backup and Replication is easy to implement, has a friendly user interface and it is easy to use.

Cons

I would like the Nakivo team to explore backing up or replicating supporting platforms such as the IBM AIX servers

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

Licensing fee for Nakivo as compated to Veeam was way cheaper. Secondly, the functionality was almost the same for both.

Review Source

MA

Mark A.  
CTO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Reliable, Cost-Effective Backup That Just Works"

February 27, 2026

4.0

Overall, it’s been a dependable backup solution that does exactly what we need it to do. It provides strong VM protection, reliable restores, and good performance without the overhead or pricing of some larger enterprise platforms. For our environment, it strikes the right balance between capability and simplicity.

Pros

Reliable, straightforward, and "cost-effective." Deployment was simple, the interface is clean, and backup jobs are easy to manage. It gives us solid protection without unnecessary complexity. Customer support has been great!

Cons

I would like to see a better scheduling interface or options. Also, monitoring for Hyper V environment which is the only reason I don't give 5 stars ;-)

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Costs. Your survey is too long. It deters people from completing them

Review Source

GP

Giordano P.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Nakivo"

May 19, 2020

3.0

Pros

I use Nakivo to backup AWS istances from a region to another and works very well. It is easy to use and configure.

Cons

Enable the possibility to restore guest file from a replicated istances to restore file deleted or damage

Review Source

TY

Tal Y.  
Admin  
Utilities  
Used the software for: Less than 6 months

### "Great backup solution for all"

March 12, 2026

5.0

Pros

I’ve been testing out NAKIVO lately, and honestly, it’s probably the only backup solution I’ve found that gives you full web-based management from start to finish. You can do everything - setup, scheduling, recovery, and monitoring - straight from the browser. I couldn’t find anything close to that in the open-source world. It’s also super easy to maintain and troubleshoot. The logs are clear and detailed, and the docs actually make sense (which is rare). I had a working backup for my Linux server in under five minutes, even without knowing the product beforehand - that’s how straightforward it is.

Cons

The only downside is the price, which can feel a bit steep if you’re just using it for a home lab. But considering how solid and long-term the solution is, I’d say it’s totally worth paying a bit more for peace of mind and ease of use.

Alternatives considered

[UrBackup](https://www.capterra.com/p/171074/UrBackup/)[Proxmox VE](https://www.capterra.com/p/210797/Proxmox-VE/)[Bacula Enterprise](https://www.capterra.com/p/171076/Modern-Data-Center/)

Reason for choosing NAKIVO Backup & Replication

I haven’t come across any open-source project that matches that level of simplicity in setup and maintenance.

Review Source

Caeilte R.  
director  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "interim review"

November 4, 2025

4.0

so far so good. The Nakivo company are easy to deal with and the license delivery is straightforward.

Pros

Can be hosted in TrueNas which is useful as a separate VM (jail in BSD) ; so target for backups is separate device with the nakivo hosted on it

Cons

Sometimes error messages dont help such as "Internal error" when a VM back up job fails. It would be more useful if all errors encountered with a vm backup job gave meaningful messages

Switched from

[Veeam Kasten](https://www.capterra.com/p/10028813/Veeam-Kasten/)

we required a less expensive option for our purposes

Review Source

VR

Verified Reviewer  
Teamleader  
Farming  
Used the software for: 6-12 months

### "Efficient, Reliable, and User-Friendly Backup Solution with Strong Recovery Features"

September 9, 2025

5.0

Pros

I liked NAKIVO Backup & Replication most for its simplicity and efficiency, with a clean, intuitive web interface, flexible deployment options (NAS, Linux, Windows, or virtual appliance), application-aware backups for SQL, Exchange, and Active Directory, instant VM recovery, granular restores, and robust features like immutable repositories, encryption, and global deduplication that ensure fast, reliable, and secure data protection.

Cons

What I liked least about NAKIVO Backup & Replication is that some advanced features require higher license editions, reporting and monitoring are limited, and complex deployments may need more guidance.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Very high cost and hard to configure in some features

Review Source

DG

David G.  
Technician  
Media Production  
Used the software for: 2+ years

### "Good Product, Quick Support"

October 14, 2025

5.0

Easy to install, easy to use, with reliable and fast-reacting support, always friendly and also providing remote sessions.

Pros

Works for years without any problem. Support is always reachable and reacts fast. Transporters for many systems are available, great for our structure, where the backup storage is directly connected to a single server and not in the same network as our virtualisation machines.

Cons

Make it easier to restore single files from Linux machines, it does not support direct downloads on the web GUI when source is ext4.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

The price is lower and the functiunallity quite the same. Management via a web GUI is better.

Review Source

JK

John K.  
IT Manager  
Hospitality  
Used the software for: Less than 6 months

### "IT Manager"

August 29, 2025

5.0

It's worked well for us, we switched from CloudberryLab (MSP360) and us BackBlaze B2. It took minimal time to setup and was working within 30 mins of starting setup.

Pros

This product was very easy to setup, the support I got was also quick and no AI bots to talk to. I always prefer working with companies that use live agents.

Cons

I wish it was a none web page for the panel. Not a big deal though. I would also suggest more explanation on certain features. Again, not a deal breaker.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

VEEAM Sales reps were annoying, also it was quite pricey for what we needed it for.

Switched from

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

My perpetual license could not be upgraded and they no longer sold a perpetual license.

Review Source

MP

Matteo P.  
Cybersecurity Specialist  
Computer & Network Security  
Used the software for: Less than 6 months

### "Reliable, Easy-to-Use, and Cost-Effective Backup Solution"

March 13, 2026

4.0

Overall, my experience with NAKIVO Backup & Replication has been very positive. It has helped simplify backup management, improve recovery readiness, and provide a dependable solution for protecting critical systems. The product feels mature, practical, and well suited for organizations that want strong backup and disaster recovery capabilities without excessive complexity or cost.

Pros

What I liked most about NAKIVO Backup & Replication is its simplicity and reliability. The interface is clean, easy to navigate, and makes it straightforward to configure backup, replication, and recovery tasks. I also appreciate the flexible deployment options and the ability to manage backups efficiently without adding unnecessary complexity.

Cons

One area that could be improved is the reporting and alerting, which could be a bit more detailed out of the box. In larger environments, the web interface can sometimes feel slightly less responsive than expected, but overall this has not had a major impact on daily operations.

Review Source

MG

Mario G.  
IT Director  
Retail  
Used the software for: 1-2 years

### "Affordable and usable with a few gotchas"

March 25, 2025

4.0

Used it for several years, over all pretty happy, but eventually switched to Veeam which has continued to imprive.

Pros

Easy to use, fast and compressed backups, good storage options at an affordable price

Cons

Support policy isn't the best. Once it's setup it's good to go, but implementing VMware backups can get complicated.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

We chose Veeam, not Nakivo. Veeam seems more modern, with more storage options, and now ProxMox support

Review Source

DJ

David J.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Nakivo Backup Works!"

July 25, 2024

5.0

Overall it's been great. I set everythign up becuase I needed to get backups going. My account manager set up a meeting with an engineer and we went over what I did. He had a couple of helpful suggestions.

Pros

Ease of integration, interface and job setup. Backup copy jobs were very simple to setup and take the options from the backup job. Customer support has been great when I did have a question. My account manager has been very attentive.

Cons

Can't think of anyting right now. Still need to look at the reporting.

Alternatives considered

[BDRSuite](https://www.capterra.com/p/26251/Vembu-BDR/)

Reason for choosing NAKIVO Backup & Replication

It worked. I had issues trying to get BDRsuite working properly. To be fair, their support tried, but I needed to move on.

Switched from

[Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)

Price. COmet decied to start charing $100 for something that had been free.

Review Source

CG

Chris G.  
Managing Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Nakivo for our MSP"

March 3, 2025

5.0

Our experience with NAKIVO Backup & Replication has been fantastic. It has provided our MSP with a reliable, cost-effective, and scalable backup solution. The support team is responsive, and updates frequently bring valuable enhancements. Unlike other backup solutions, NAKIVO stands out for its simplicity, efficiency, and affordability. Highly recommended for MSPs looking for an easy-to-manage backup and disaster recovery solution!

Pros

NAKIVO Backup & Replication is a game-changer for our MSP. It offers an intuitive interface, fast backup speeds, and a robust feature set, all at an excellent price point. The ease of deployment and management, along with reliable VM backups and recovery, make it a standout solution. The ransomware protection and built-in replication features give us added confidence in our disaster recovery strategy.

Cons

While NAKIVO is excellent, the reporting and alerting functionalities could be more detailed. Also, native cloud-to-cloud backup options for more platforms would be a welcome addition in future updates."

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing NAKIVO Backup & Replication

Price and Ease of Use were the main factors

Review Source

DS

Deepak S.  
System Engineer  
Furniture  
Used the software for: 1-2 years

### "Nakivo should be take for encryption and Backup "

April 19, 2025

5.0

all over experience is very good person are very helpful in understanding about product and support

Pros

Backup & Data security, Encryption. console is very good for understanding about each and everything about Nakivo in one page. Microsoft office data also we can take backup with security.

Cons

take time in renewal because we have to do it fast because of this process client can lost data of renewal period. so need to take care about this.

Review Source

PB

Pawel B.  
IT  
Education Management  
Used the software for: 6-12 months

### "Good product"

March 13, 2025

5.0

Ease of backups to multiple storage locations. Quick and easy file recovery and backup retention.

Pros

Nakivo Back-up & Replication is a great product. It is easy to use and it worth the money I paid for it. Next to tha is the customer service wich is superb. They react as soon as possible and really try to help you.

Cons

Backup duplication could be explained more clearly. In my opinion.

Review Source

NA

Nisar A.  
Senior Manager - IT  
Automotive  
Used the software for: 2+ years

### "My Experience of NAKIVO Backup & Replication"

October 21, 2024

5.0

Wonderful backup and replication software.

Pros

User interface and ease of use. Nakivo is a fast and efficient backup solution.

Cons

If we do not renew the license for 1-2 years, customer is charged back dated. We should have an option to reinstate with lesser cost which will help the customer.

Review Source

UB

Udo B.  
IT-Systemadministrator  
Entertainment  
Used the software for: 2+ years

### "IT Systemadministrator"

November 8, 2024

5.0

The backup job feature is my favorite. Creating, editing and restoring jobs is no problem at all.

Pros

Nakivo is a very user-friendly backup solution. Installation is no problem for a reasonably trained system administrator. The use is more or less self-explanatory, but of course there is also a very good manual and an equally good knowledge base that leaves nothing to be desired. The support, which I have only had to use once in five years, is also very competent.

Cons

There is really nothing which i do not like.

Review Source

ZR

Zachary R.  
Systems Administrator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Robust and Easy-to-Use Backup Solution for IT Professionals"

October 9, 2024

5.0

This product meets or exceeds any expectations I had for it. For its pricing it is the clear leader in this solution space.

Pros

Knowledgeable staff, fast service, good pricing.

Cons

Reporting and integrations aren't as rich as they could be.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Cost efficiency and feature completeness

Review Source

MS

Milen S.  
IT  
Retail  
Used the software for: 1-2 years

### "Good product"

December 13, 2024

5.0

Pros

Easy to use .Easy manage. Quick support.

Cons

Reporting and analytics tools are sometimes described as basic. Users seeking detailed or customizable reporting might feel limited by the options provided.

Review Source

KG

Keiren G.  
Network manager  
Education Management  
Used the software for: 2+ years

### "Simple secure and reliable "

July 26, 2024

5.0

Pros

The quick overview dashboard is great for snap shot overview of the backup system, I really like that the issue are listed on the homepage and have good kb to help fix them

Cons

Please please we need Google workspace mailbox and Google drive backups to be supported by Nakivo.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Review Source

JB

James B.  
Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect for VM Backup and Replication"

July 3, 2024

5.0

The prouct works well at a fraction of the price compared with other solutions such as Zerto

Pros

Great product that helps us easily meet our backup and replication requirements. The product is easy to setup/configure and manage via a nice web UI. The API helps us manage and monitor the backup and replications.

Cons

The product could provide better visibility into the storage usage of VMs being backed up. When using forever incremental backups, there is no reporting capability making it difficult to account for storage on a per VM/customer level.

Alternatives considered

[Zerto Virtual Replication](https://www.capterra.com/p/157032/Zerto-Virtual-Replication/)

Reason for choosing NAKIVO Backup & Replication

Cost

Review Source

RS

Rabih S.  
Data Center Manager  
Computer Software  
Used the software for: I used a free trial

### "NAKIVO Backup & Replication"

July 16, 2024

5.0

Pros

full and incremental options. This ensures all your important data is safe without taking up too much storage space. The backups and recoveries are very fast, so you don’t have to worry about long downtimes. The software is easy to use, even if you don’t have a lot of technical knowledge. The interface is clear and straightforward. You can create virtual copies of your physical machines, which is great for disaster recovery and testing

Cons

The advanced features require some technical know-how, which means the software is powerful and capable of handling complex backup needs. This depth can be a positive aspect for businesses looking to fully leverage their backup solutions.

Review Source

Chris B.  
DevOps engineer  
Banking  
Used the software for: 2+ years

### "Nakivo Backup Review"

May 14, 2024

5.0

Pros

The things i really like about nakivo is the ease of deployment, literally in Minutes and the reliability of VM backups. Also the ability to recover even files from backups give us the granularity we need. In addition in the latest version nakivo introduced indexing in recovery which makes it even easier to browse all files in your backup. Moreover, nakivo has a lot of deployment option and you can deploy it as a NAS appliance, VM, physical machine. Finally in a single pane of glass you have all the information you need which is very good for users that are not administrators and also the support team of nakivo is exceptional at problem solving

Cons

The cons in nakivo is firstly the 365 backup is done only on premises and it takes a lot of time to finish if you have under 1Gbit fiber connection. It should have the ability to be done entirely on cloud without having to store the backups on prem. And the other thing is the recovery process as well as the backup verification take a lot of time to complete. Finally the monitoring system it provides doesnt worth it really as there are much better monitoring solutions available.

Reason for choosing NAKIVO Backup & Replication

The price was a huge factor and the supreme support by the nakivo guys. Easily the best support team

Review Source

MK

Maciej K.  
Network Administrator  
Museums and Institutions  
Used the software for: 2+ years

### "Very good backup soluction"

May 26, 2024

5.0

Pros

ease of use and intuitive configuration, ease of data recovery

Cons

new subscription model, but now everyone is using it. As far as functionality is concerned, everything is fine.

Review Source

AR

Andrea R.  
IT  
Wholesale  
Used the software for: 6-12 months

### "NAKIVO - The BEST"

May 29, 2024

5.0

Nakivo, unlike other competitors (Veeam) is much cheaper, easier to configure and monitor. My user experience is extremely positive. The support has always been impeccable too.

Pros

The possibility of Immutable Backup ON AWS The Less Cost The Easyest of configuration

Cons

None. I haven't find nothing to say. all i sok

Review Source

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