# WorkJam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WorkJam the right Workforce Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161323/WorkJam/reviews --- WorkJam 4.4 (17) [View alternatives](https://www.capterra.com/p/161323/WorkJam/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WorkJam Ease of use 4.6 Customer Service 4.3 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melissa H. Sales Retail Used the software for: Less than 6 months ### "Great for schedules and training" November 14, 2023 5.0 Easy to use and and I wish more retailers used it Pros Easy to use, can use it on personal phone on the app as well as a browser. Can view schedule anytime, and check punches. Easy to do company training. Also messaging board feature for the team. Cons Sometimes it doesn't load or there are SSO issues. Review Source RG Ritu G. Scientist Biotechnology Used the software for: 1-2 years ### "Improving workforce communication and task management with WorkJam" April 2, 2025 4.0 Overall, WorkJam improves management of tasks, scheduling and improves workforce communication. The mobile app offers easy access and the integration with other softwares allows for enhanced efficiency. I overall recommend it. Pros I personally like that WorkJam improves employee-manager communication by incorporating sharing of documents and messaging. It also includes management of tasks which increases efficiency. The scheduling tools in WorkJam helps in minimizing conflicts.It also integrates easily with many other management softwares and is accessible on different platforms for easy access. Cons It's slightly more expensive for small businesses and sometimes have glitches. It can be time-taking to learn WorkJam platform. Review Source BH Benjamin H. Associate Retail Used the software for: 6-12 months ### "Hints Towards Great Potential... Some Day" September 12, 2022 2.0 People are reassured their schedule is as asked for without double or triple checking. It would be nice to be able to contact coworkers some way. All in all, It's almost more hassle than it's worth, it's easier to just snap a pic of the paper schedule since not many other services are provided. Oh! Don't change your phone number after setting it up, not without registering your new number before losing your old one. It's a huge hassle to get a manager to call Workjam and reset everything. Idk why they made it such an obstacle rather than have the standard "trouble logging in?" email link to follow. Pros I love that it notifies you the moment a change to your schedule is made, there's no last minute surprises. Cons I feel it should show more than whether a coworker will be there that day, but also what hours they're scheduled for. I am also disappointed many of the features (group chat, time off requests, etc) have been started to get developed but appears to have been placed on the back burner indefinitely. Those lacking features would make it a decent app. Review Source AL Ayo L. Customer Experience Retail Used the software for: 2+ years ### "WorkJam review" July 21, 2025 5.0 Best scheduling software used, first for me still use and it's been great so far. Would use over and over again Pros First scheduling product I've used ever and awerd how this works especially cross functional teams and across organizatin Cons Logs out and need to log back on. Think different organizations choose different functions for the product to log out after a while and needs credentials to be used at each relogin time Review Source FS Farid S. Senior associate Consumer Services Used the software for: 6-12 months ### "WorkJam review " May 26, 2025 5.0 Pros I appreciated how WorkJam gives frontline employees more control over their schedules, communication, and development. Cons The platform can be a bit overwhelming at first for new users due to the number of features and customization options Review Source CK Crypto K. Data analyst Consumer Services Used the software for: I used a free trial ### "Frontline planner agent " April 4, 2025 4.0 Pros Good tool for for collaboration and tasks planning for Frontline workers and the plus : it is free. Cons Not too much way to communicate there are some limitations Review Source VK Vatsal K. SDE Intern Computer Software Used the software for: 6-12 months ### "Workjam- A decent scheduling software" April 26, 2025 4.0 Pros The best part is that they have the best system for dropping/picking up shifts when compared to its rival softwares like WhenToWork. Cons The worst part is that for some reason, their app will keep on logging you out for no reason at all. Review Source VJ Vishal J. Senior executive Consumer Services Used the software for: 6-12 months ### "Workjam review" November 19, 2024 5.0 Pros WorkJam offers early access to earned wages, providing financial flexibility for employees. Cons Employees and managers unfamiliar with workforce management platforms may need extra time to adapt to WorkJam's features. Review Source MH Mohamed H. engineer Airlines/Aviation Used the software for: 1-2 years ### "Empowering Frontline Teams" May 15, 2025 5.0 feels like having a centralized, mobile-friendly hub for frontline teams that boosts communication and scheduling efficiency Pros a suite of tools designed to streamline operations for deskless teams,ncluding scheduling, task management, communication Cons There have been instances of slow loading times and connectivity issues, especially when accessing training videos or during peak usage periods Review Source LR Lyn R. Cashier Apparel & Fashion Used the software for: Less than 6 months ### "Love this app!" March 27, 2025 5.0 Pros What I like most about workjam is how easy it is to use. Everything is laid out simply and not hard to find. Cons Sometimes there are issues logging in but Im not sure if it has something to do with the settings on my phone Review Source KB Kisha B. material handler/ trainer Retail Used the software for: 2+ years ### "Work jam in demand! " August 16, 2023 4.0 Overall work jam has kept me employed , and on track so its definitely getting a thumbs up this way. Pros I mostly like being able to access my schedule and changes or updates to my schedule at any time. Cons I feel like there should be more features and access to things work related. Review Source AC Angelica C. Student Hospital & Health Care Used the software for: Less than 6 months ### "Workjam as a accesible tool for work" December 29, 2023 5.0 Pros Accesibility, app in phones, features, organization Cons You can’t add two works, it only permits access profile of one job at a time. So I have to select from one of my two jobs to have access to everytime Review Source SC Sachi C. Self Employed Media Production Used the software for: 2+ years ### "WorkJam review" May 8, 2022 4.0 Workjam has benefited our employees with an effective tool for private messaging, as well as schedule management and workflow improvement. Pros Workjam's ease of use and capabilities allow for all tiers of our agency to be more productive. Having a mobile version to take for off-site work lets our field staff communicate more effectively with team handling testing and research. Cons The disadvantage of WorkJam is that on certain channels, notifications from a main thread just will not stop. By the time a user opens the chat thread, it becomes inundated with messages that it becomes difficult to understand the flow of conversation. Review Source QB Quentin B. Genius Farming Used the software for: 2+ years ### "WorkJam au top" January 14, 2024 5.0 Pros Le fait de consulter son planning, faire des échanges de shifts, communiquer c’est le nec plus ultra de la gestion employé. Cons Une certaine lenteur dans l’application en fonction du téléphone que l’on utilise Review Source BP Brittney P. Cash office admin Retail Used the software for: Less than 6 months ### "WorkJam is easy to set up and navigate" October 31, 2023 5.0 Pros I like the ease of navigating the app/software. I’m able to see open availability of other employees in case I need to switch shifts with someone, and that takes the guessing out for me. Cons I have no complaints. I really enjoy this system. Review Source TR Tim R. CSA Retail Used the software for: Less than 6 months ### "Useful day-to-day platform for staff, although missing some features" February 7, 2021 4.0 WorkJam is definitely a good tool for checking what other stores etc are doing, and having common forms stored as training documents saves time, but to get the most out of it, you need your entire team to commit to it. Pros WorkJam is super easy to set-up and use, which is great for not-as-tech savvy staff. The channels feature is great for sharing stuff between stores in the same state etc, but the messages feature need everyone to check it and use it to make it useful. Cons It does sometimes have some login issues, and seemingly can take a while for platform integrations to be configured (like Kronos Workforce Central). Review Source JL Jessica L. Buisness Owner Consumer Services Used the software for: Less than 6 months ### "Not The Worst, Not The Best" February 25, 2019 4.0 It'd a decent work app, it does its job but there is a lot of work for improvement. Pros I liked how WorkJam showed everyone working the day of your shift and around what time to take your meal break. The messaging co-workers on the app was pretty convenient as well. Cons Many times the WorkJam App has been down so I was unable to look at my schedule and timecards. It would also notify me that schedules were changed when there was actually no change at all. Trying to navigate the app was/is confusing. Still have no idea how to work the requesting time off in app. Review Source Similar Products Featured