# WorkJam Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WorkJam Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more.

Source: https://www.capterra.com/p/161323/WorkJam

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# 

 WorkJam Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WorkJam

## What is WorkJam?

WorkJam’s mission is to revolutionize the way HQs and their frontline work together. As the world leader in the digital frontline workplace, WorkJam combines two-way communication, task management, learning, scheduling tools and more to drive efficiencies and productivity. Available in over 45 languages, WorkJam turns workflow chaos into workforce orchestration®. HQs love it for its ROI (a whopping 410%) and employees love it because it puts workplace competencies right into their hands.

## What is WorkJam used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Task Management](https://www.capterra.com/task-management-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for WorkJam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.workjam.com/&name=WorkJam)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WorkJam

4.4 (17)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (17)

Ease Of Use

4.7 (5,044)

Value For Money

4.5 (12)

Value For Money

4.5 (4,809)

Customer Service

4.3 (12)

Customer Service

4.6 (4,827)

## WorkJam alternatives

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting price

Contact vendor for pricing

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/161323/WorkJam/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.3 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Employee Onboarding

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

Employee Management

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Training Management

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

Communication Management

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Employee Scheduling

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

WorkJam 25 features

Communicate using direct chat or messages within the system

Track employees' arrival and departure timings for payroll purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Assign working shifts or tasks to employees based on their availability

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Distribute training content in bite-size pieces that can be consumed in short periods of time

Access software remotely via mobile devices

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

View and track pertinent metrics to find patterns and gain insights from data

Managing and trading shift details between employees

Track employee skills, competencies, training & qualifications

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track employee/learner's progression through training programs

Create, design and manage workflows for repetitive tasks

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Features

4.2 (17)

4.2

Based on 17 reviews

## Pricing

Value for money

4.5 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (12)

4.5

Based on 12 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (12)

4.3

Based on 12 reviews

## User reviews

Overall rating

4.4

Based on 17 reviews

Filter by rating

5(9)

4(7)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AL

Ayo L.

Customer Experience

Retail

### "WorkJam review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 21, 2025

Best scheduling software used, first for me still use and it's been great so far. Would use over and over again

Pros

First scheduling product I've used ever and awerd how this works especially cross functional teams and across organizatin

Cons

Logs out and need to log back on. Think different organizations choose different functions for the product to log out after a while and needs credentials to be used at each relogin time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FS

Farid S.

Senior associate

Consumer Services

### "WorkJam review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2025

Pros

I appreciated how WorkJam gives frontline employees more control over their schedules, communication, and development.

Cons

The platform can be a bit overwhelming at first for new users due to the number of features and customization options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mohamed H.

engineer

Airlines/Aviation

### "Empowering Frontline Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2025

feels like having a centralized, mobile-friendly hub for frontline teams that boosts communication and scheduling efficiency

Pros

a suite of tools designed to streamline operations for deskless teams,ncluding scheduling, task management, communication

Cons

There have been instances of slow loading times and connectivity issues, especially when accessing training videos or during peak usage periods

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VK

Vatsal K.

SDE Intern

Computer Software

### "Workjam- A decent scheduling software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 26, 2025

Pros

The best part is that they have the best system for dropping/picking up shifts when compared to its rival softwares like WhenToWork.

Cons

The worst part is that for some reason, their app will keep on logging you out for no reason at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Crypto K.

Data analyst

Consumer Services

### "Frontline planner agent "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 4, 2025

Pros

Good tool for for collaboration and tasks planning for Frontline workers and the plus : it is free.

Cons

Not too much way to communicate there are some limitations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Ritu G.

Scientist

Biotechnology

### "Improving workforce communication and task management with WorkJam"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 2, 2025

Overall, WorkJam improves management of tasks, scheduling and improves workforce communication. The mobile app offers easy access and the integration with other softwares allows for enhanced efficiency. I overall recommend it.

Pros

I personally like that WorkJam improves employee-manager communication by incorporating sharing of documents and messaging. It also includes management of tasks which increases efficiency. The scheduling tools in WorkJam helps in minimizing conflicts.It also integrates easily with many other management softwares and is accessible on different platforms for easy access.

Cons

It's slightly more expensive for small businesses and sometimes have glitches. It can be time-taking to learn WorkJam platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Lyn R.

Cashier

Apparel & Fashion

### "Love this app!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2025

Pros

What I like most about workjam is how easy it is to use. Everything is laid out simply and not hard to find.

Cons

Sometimes there are issues logging in but Im not sure if it has something to do with the settings on my phone

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VJ

Vishal J.

Senior executive

Consumer Services

### "Workjam review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2024

Pros

WorkJam offers early access to earned wages, providing financial flexibility for employees.

Cons

Employees and managers unfamiliar with workforce management platforms may need extra time to adapt to WorkJam's features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

QB

Quentin B.

Genius

Farming

### "WorkJam au top"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 14, 2024

Pros

Le fait de consulter son planning, faire des échanges de shifts, communiquer c’est le nec plus ultra de la gestion employé.

Cons

Une certaine lenteur dans l’application en fonction du téléphone que l’on utilise

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Angelica C.

Student

Hospital & Health Care

### "Workjam as a accesible tool for work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 29, 2023

Pros

Accesibility, app in phones, features, organization

Cons

You can’t add two works, it only permits access profile of one job at a time. So I have to select from one of my two jobs to have access to everytime

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161323/WorkJam/reviews/)

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