# OneDrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OneDrive the right Cloud Storage solution for you? Explore 12667 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161304/OneDrive/reviews --- OneDrive 4.5 (12667) [View alternatives](https://www.capterra.com/p/161304/OneDrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of OneDrive Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews Temiloluwa E StudentHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Being able to autosave Word and Excel documents directly to the cloud ensures I never lose progress, and the "Files On-Demand" feature saves massive amounts of space on my local hard drive.“ April 6, 2026 BK Blerta K Language InstructorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “Increasing our cloud storage of big multimedia files is not a good value on a small school budget, and video sharing features are also very bulky, and customer service is virtually non-existent to small educational accounts.“ March 26, 2026 MA Mihaela A Sales ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “It provides a simple and efficient way to store, access, and manage our files The automatic syncing works smoothly, which helps ensure that important documents are always available when needed.“ January 5, 2026 JD Josh D IT Support EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “OneDrive does suffer some functionality issues, such as crashing, issues with syncing to/from shared locations and struggles when handling the sync of larger SharePoint sites.“ November 20, 2025 Hadi B Product CoordinatorE-Learning, 10,001+ employeesUsed the software for: More than 2 years. “Device to device syncing works without any hiccups and with SharePoint, Teams and Office apps, you get a very nice flow of work for single and group projects.“ April 23, 2026 David F Business Development ManagerRetail, 501 - 1,000 employeesUsed the software for: More than 2 years. “After granting access to a folder for other team members, it is unclear to me if they only have access to those files within the folder, or if they can then back track to other files I don't want to share with them.“ January 8, 2026 Hadi B Product CoordinatorE-Learning, 10,001+ employeesUsed the software for: More than 2 years. “In my capacity as a technical product support specialist, it has become a tool that greatly helps in sharing files, handling documentation and facilitating collaborations across various teams.“ April 23, 2026 Hans K Pre-Sales Solution Architect.Information Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I find the search functionality is not great. When searching media files it has a hard time find my media and then I have to scroll to file folder then search.“ March 30, 2026 ## Showing most helpful reviews Showing 1-25 of 12667 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicole S. CFO Construction Used the software for: 2+ years ### "OneDrive has been a huge time saver! " April 2, 2026 5.0 I utilize OneDrive for both company and personal use. I have found that since starting OneDrive there has been no headache of accessing a file or document when traveling or out of the office. I can easily pull anything up through the mobile application on my phone or iPad. My company is construction-based and OneDrive has really came in handy for the estimators to create folders and store documents while traveling between different job sites. Papers are no longer getting lost in the shuffle. Pros OneDrive is amazing for accessing documents across multiple devices. I also use it to quickly transfer items from my phone or laptop to my desktop just by uploading a document to OneDrive. Once I upload it from my phone, I can immediately access it on my desktop computer! OneDrive has really came in handy for document cloud storage. Cons Sometimes Microsoft gives me issues with signing in, you might have to try and sign in two or three times before the system recognizes your device, but other than that it has been smooth sailing! Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing OneDrive We utilize both Google Drive and OneDrive and have found both products to be super helpful. Are both needed? No, not at all. But we have a good harmony with both. Review Source SIMNDEY BASSEY O. FREELANCE Research Used the software for: 1-2 years ### "Microsoft OneDrive for business " April 9, 2026 4.0 Onedrive has a smooth integration into the Microsoft 365 ecosystem. But, sometimes it has syncing issues, resulting in duplicated files. Pros What i like most about OneDrive is its smooth integration into the Microsoft 365 eco-friendly system. Cons The syncing issue. I don't like when some of my files fail to synchronize, leading to duplicated files most times. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Because, there's more improved file management and more cost effective storage solution. Review Source cQ connor Q. IT Team Lead Media Production Used the software for: 2+ years ### "Great functionality, lacking some management visibility and features" March 18, 2026 4.0 It provides great functionality for end users and alleviates some requirement from IT professionals to roll out file sharing resources and platforms. It leaves a lot to be desired in relation to it's 'cousin' - i.e on premise active directory file and user management. It overlaps a lot with Sharepoint functionality and having the sharepoint app renamed some time ago to Onedrive for Business causes a lot of confusion for both end users and junior adminsitrators Pros Ease of sharing documents internally, and externally depending on Org settings and policies. Having native integrations and tie-ins to local file explorer allow ease of use Cons From an administrative perspective, it leaves a lot to be desired - especially after working with on premise solutions such as Active Directory, which provides clear and intuitive management of organisational objects and permissions Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing OneDrive This is entirely dependant on whether your organisation leverages Google or Microsoft as their preferred provider for document and email management Review Source Kevin H. Owner Construction Used the software for: 2+ years ### "Not Impressed" March 17, 2026 2.0 I am not impressed and hate that all my microsoft equipment hourly begs or tries to trick me into buying more backup. If you do get tricked into backing up your files you are immediately prompted that you are out of space and need to buy a subscription. Pros Cloud drive access across multiple devices is key in this industry. Having secure files that can be accessed at a moments notice is priceless. Cons Accessing files with low signal is pointless because it takes too much time if it even happens at all. Issues with uploads and downloads and availability off line made it pointelss. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Reason for choosing OneDrive Already had microsoft platform on the machines so it seemed like the natural choice. It was a bad choice Review Source VR Verified Reviewer Support Automotive Used the software for: 2+ years ### "Plety of space, but you'll lose your freedom." February 15, 2026 3.0 Overall, I like it. There are a few rough edges, things that can be polished, but it's a solid and mature product. If you don't care about Microsoft's directive to "put your files where I say", it's a good product. But if you prefer to have the freedom to choose, then you'll have to look elsewhere. Pros Plenty of space, more than your average cloud-drive provider, at a fraction of the cost, with "goodies" like Office. Integration with Windows. Ransomware protection. Versioning. Cons They started limiting the folders you can sync more and more. When OneDrive was born, you were able to sync any folder you liked. Now, you can only sync your user folders. Also, inclusion/exclusion could be better. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing OneDrive Windows/Office integration, ease of use, features. Switched from [SugarSync](https://www.capterra.com/p/266293/SugarSync/) Sugarsync can't handle big folders like OneDrive. Also, OneDrive is way cheaper. Review Source Souvik M. Security Engineer Information Technology and Services Used the software for: 1-2 years ### "OneDrive:Secure Storage Made Simple" April 25, 2026 4.0 As​‍​‌‍​‍‌ a security professional who always looks for more efficiency, I see OneDrive as a high-utility digital architecture that fits beautifully with my focus on smart systems.In fact, I have a cleaned-up workspace where all my technical logs and security documentation are accessible without having to fill up my hard ​‍​‌‍​‍‌drive. Pros The "Files On-Demand" feature has been liked by lots of people because it has been a built-in feature of Windows right from the start. This feature enables you to view all your files in File Explorer, even if they are not physically taking up space on your hard drive until you choose to open them. Cons I would​‍​‌‍​‍‌ often say that the interface, particularly the web version, is cumbersome in comparison to the beautifully minimalistic look of Google Drive. It can be quite a task to share a file with an external user and set the right permissions, as if you were finding your way through a complicated forest of ​‍​‌‍​‍‌menus. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Although​‍​‌‍​‍‌ Google Drive is great for docs, OneDrive, on the other hand, seems to be the one that manages the background synchronization of these more obscure system folders in a Windows environment that is more in line with the way it was originally ​‍​‌‍​‍‌designed. Review Source Deon G. Member engagement officer Banking Used the software for: 2+ years ### "My experience with Onedrive" April 3, 2026 5.0 One drive has been the best storage software i have used so far. I am able to store pretty much everything from word to PowerPoint and i love how it is secured. It is very easy to use. I used it to store both work and personal files that i do not wish to misplace. I can ipload files i wish to share with other teammates for presentations. It also have a search tab that allows me to retrieved my information very fast and efficiently. Pros I like that i have access to my information anywhere and anytime. I can access from both my computers and cellphone. Cons That i have to pay for storage and i that it is not able to identity identical uploads and merge them. Switched from [iCloud](https://www.capterra.com/p/204717/iCloud/) I felt onedrive was more affordable and easier to acces Review Source VR Verified Reviewer Pre-Sales Solution Architect. Information Technology and Services Used the software for: 2+ years ### "OneDrive - Ease to use and and organize " March 30, 2026 5.0 Overall, I love using one drive. I have been using it since it launched and the improvements keep coming al the time. Pros Easy to use, cost effective and Like AI help in organizing my one dive files and Media files. I love the sync of device and one drive. Cons I find the search functionality is not great. When searching media files it has a hard time find my media and then I have to scroll to file folder then search. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing OneDrive I chose OneDrive Because integration with Office apps Review Source VR Verified Reviewer CoFounder Computer Software Used the software for: 1-2 years ### "onvenient Cloud Storage That Works Well Across Microsoft Tools" March 23, 2026 4.0 My experience with OneDrive has been positive. It is a practical and reliable cloud storage solution, especially for individuals and businesses already using the Microsoft ecosystem. The convenience of file backup, syncing, and sharing makes it a strong everyday tool. While there can be occasional syncing or usability frustrations, the overall value and accessibility make it a solid option. Pros OneDrive integrates well with Microsoft 365. It makes it easy to store files, access them across devices, and share them with others when needed. Automatic syncing is very helpful, and having files backed up in the cloud adds peace of mind. It is especially useful for people who already work in Word, Excel, Outlook, and other Microsoft tools on a regular basis. Cons Syncing issues can sometimes be frustrating, especially when files do not update properly across devices or when duplicate versions appear. Folder organization and sharing permissions can also feel a little confusing at times, particularly for less technical users. Depending on your internet connection, accessing larger files can occasionally feel slower than working locally. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing OneDrive For this project we were already integrated with the Microsoft ecosystem. Review Source Amanda S. Process Optimization Specialist Writing and Editing Used the software for: 2+ years ### "Great product for Entrepreneurs" April 16, 2026 5.0 I use OneDrive for everything. Document management, storage for client files and I have never had trouble even when I do not have reliable Internet I can still get to my offline files just fine! Pros I love the search functionality the most. It is easy to find docs when I only remember the type of part of the name. Cons I started using OneDrive before I officially started my LLC. Actually, I love all one drive has to offer Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Had more storage option for lesser price point Review Source JH Jamie H. Trust Systems Manager Education Management Used the software for: 2+ years ### "Powerful Data Storage Tool" December 9, 2025 4.0 Really powerful business tool which we incorporated into our day-to-day operation to remove reliance on On-Prem server hardware for data storage, really easy to dictate which files / storage buckets are within scope (e.g. we do not upload / backup Downloads folder) Pros Stored files are really easy to access both using the online portal and via desktop using the OneDrive for Desktop app. It is extremely competitively priced within our Microsoft licensing model. Uploading data in bulk is really easy using the online portal meaning files can be stored quickly and efficiently. Managing stored documents is really easy given the built-in search function with the ability to change search scope from specific folders to the whole tenant (whilst obeying the users access permissions / restrictions) Cons Fairly niche, but if two users are access the same document at once for editing, and both save, you end up with two versions of the same document which then need to be manually merged. Whilst this is preferable to one person losing data, the duplicate file has the machine name suffixed to the end (i.e. Document-MyMachine.docx) which could be a data privacy concern. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Integration with our Microsoft Tenancy, upon migrating our business emails to O365, we decided to take cloud storage with it too. Review Source Breanna G. Administration Construction Used the software for: 2+ years ### "I really can’t see why people choose Microsoft over google" December 7, 2025 3.0 I really dislike the interface of Microsoft in general. it’s not intuitive. One drive works but it’s overall feel and layout doesn’t make natural sense Pros It seems to sync properly. It’s kind of easy to use. There’s a free version. It’s easy to search for files. It’s a good amount of storage. There’s a free version. Cons I dislike the interface. It’s not intuitive. Logins in with authenticator can go in never ending loops. It’s not great for file hosting or uploading or sharing because the permissions are difficult to set. Drag and drop not as easy as Google Drive. The online versions of excel and word always mess up the document. Feels like it’s trying to force me into using the paid one. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing OneDrive I had to because workplace said it was more corporate. Review Source AF Allen F. Director of IT Consumer Electronics Used the software for: 2+ years ### "OneDrive is Easy to Use and Works Well" November 17, 2025 3.0 OneDrive has been okay. It does it's main functions but there is much room for improvement. Resource usage has been much better but from an end-user POV, it is frustrating when you are waiting for things to sync. Pros OneDrive is great at backing up files and creating links to files that are hosted in the cloud. It's desktop agent keeps files in sync. File uploading in the browser our from the agent is easy. Cons OneDrive does not have the ability to only sync certain files. This would be very helpful when you libraries are extremely large. This would help the end user manage file versions within an organization. Alternatives considered [Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/) Reason for choosing OneDrive OneDrive was free with out other Microsoft products. Switched from [Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/) OneDrive came with our business suite so there was no additional cost. Review Source BS Bryce S. Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "OneDrive The All-in-One " November 4, 2025 5.0 Using on drive for over 6-7 months now it was a learning curve coming from drop box but functions similarly. One drive syncs with all microsoft tools and apps making it seamless to share, edit and change documents when neccessary. Pros One Drive Document Management is not only efficient but intuitive. The ease of access of finding documents and being able to create projects or folders to store documents helps keep projects organized and on track. Document control is very important and having a system in this case a cloudbased system where all the documents are stored provides the customer with confidence that the system can do everything they need to control, protect and organize. Cons The only difficult challenge with drive is documents that are shared between emails that are cloud based sometimes do not sync/update but also can get lost in translation as the original stored document can share the same file name confusing the user on which edition is the most current. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Needed to switch to be in compliance with a projects regulatory requirements. Review Source David F. Business Development Manager Retail Used the software for: 2+ years ### "Great tool, unsure of its full potential" January 8, 2026 4.0 It has been a useful tool for me, and store almost all of my work in One Drive. Although I use it, I don't think a lot of my team members utilize it to its full extent. Pros I love that it brings files and workspace into one area where everyone can collaborate and update documents together. I really like the autosave function. Cons After granting access to a folder for other team members, it is unclear to me if they only have access to those files within the folder, or if they can then back track to other files I don't want to share with them. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) One Drive is more universally used in this world. Review Source AS Aaron S. Owner Design Used the software for: 1-2 years ### "Honest Review of OneDrive" June 12, 2025 5.0 I'm very pleased with OneDrive. I feel that it's a service that is worth the money. No system is perfect, but it delivers what it promises. Pros I really like that I feel confident that my files are private and protected, that make me want to continue using their service in the future. Cons Sometimes while using my Mac the OneDrive desktop features get disconnected and I have to reconnect them manually. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) I wanted my files to be more secure because I value that a lot. Review Source SK Sam K. Projects Manager Food & Beverages Used the software for: 2+ years ### "OneDrive- Easy and efficient." March 9, 2026 5.0 OneDrive is a tool we use everyday to store a large amount of documents used across the business. It is an efficient way of doing this and it's easy access and search features enable us to retrieve files quickly. Pros We use this everyday as a virtual tool for different people in the business to access shared files and as well as different teams to upload any files that are relevant to theem so they can all be downloaded from OneDrive as opposed to be saved on each desktop. This also means documents being used are the most current as only the updated are stored here and no-on is using anything that is out of date. It is simple to use and we have different folders for teams and for shared documents. It is easy to search within one folder or just the entire One Drive itself. We have a lot saved onto there and the question of storage had never arisen, neither has the need to contact customer service. Cons The main issues we have with OneDrive are internal. I guess on occasion someone has accidentally saved a change (as when you close the document it sdaves) but that is why we keep back ups. Review Source JS Joel S. Technology Support Technician Education Management Used the software for: 2+ years ### "OneDrive provides convenient built-in backup, with some caveats to be aware of" April 14, 2026 4.0 Overall good product, but more fine-tuning is needed, with easier configuration controls and a more reliable communication of the status of the product (offline vs. online, i.e., backup fully working and complete vs. halted due to loss of authentication). Pros Integration into operating system (Windows) is handy, with OneDrive working relatively seamlessly in the background once setup. Cons It is just unreliable enough to where I don't fully trust it, as occasionally you'll be logged out of OneDrive, with it no longer backing files up, and you won't even realize it. Review Source Eric T. Manager, Project Management Office Computer Networking Used the software for: 2+ years ### "The Best Cloud Storage Available" December 28, 2025 5.0 I've used Dropbox, Google Drive and OneDrive. Without a doubt, OneDrive is my go to. It is linked to my OneNote which has been critical for me to access all of my notes across the different devices. Rarely do I have an issue with being able to access my OneDrive files. Pros I have two OneDrive accounts, one for personal usage and one for work. As a file storage system it is flawless. Using OneDrive personal, I am able to store huge amounts of files and media. I have been able to tie it to my Plex Account for video. For work, I love the fact that I can be on my mobile device, laptop, or anywhere else and have full access to my files. Even iOS supports OneDrive! Cons Sometimes the speed of OneDrive isn't awesome. Syncing can be somewhat slow, especially if the files are large. For video streaming, I have to use Rai Drive with OneDrive which makes Plex work smoothly. Review Source Jhovanny A. Receptionist- New Client Liasion Law Practice Used the software for: 1-2 years ### "The Highest Height of File Applications " December 26, 2025 5.0 My experience has overall been very pleasant. Onedrive is the one shared file application that I have used and I could not imagine using another form of app. Pros I am not the most tech savy when it comes to files. Thus, having a easy, simple, organized and efficient network is very important to me. It excels in network sharing (especially when we consider the amount of space that is available to you). Whether, its scanning, uploading, transferring, editing or examination: all my files are in good hands. Cons My least favorite features is the shared docs interface. I wish there were options to delete from our history or drive dos that were shared with us. I also wish there were ways to clean up the interface. Review Source Austin W. Pharmacy Manager Hospital & Health Care Used the software for: 2+ years ### "A reliable Cloud Companion with Room for Improvement" November 4, 2025 5.0 Overall, my experience with OneDrive has been positive. It’s a dependable platform for storing and managing files, and despite a few minor issues with syncing and support responsiveness, it remains one of the most convenient and integrated cloud storage solutions available today. Pros What I like most about OneDrive is its integration with M365 and Windows. The ease of use stands out when jumping between devices whether it is mobile, laptop, iPad, etc. it automatically syncs my files across all devices, and the interface is very intuitive and easy to use. The file upload process is smooth and generally quick, even for larger files, and the storage options are flexible enough to suit both personal and professional needs. I do like that I am able to also switch between both my personal drive and professional drive when doing things for both work and home. In terms of value for money, I think OneDrive delivers solid benefits, especially if you already use Microsoft 365. The cloud storage, collaboration tools, and built-in security features make it worth the cost. When it comes to document management, OneDrive does an excellent job. I appreciate the version history feature, especially when I mess something up, and the shared folder options make team collaboration simple among coworkers. The search functionality also works great; it quickly finds documents, photos, or specific keywords within files, which saves me a lot of time, but it could be improved. I often find that copilot is able to find files that the search engine wasn't able to discover. Cons What I like least about OneDrive is its occasional syncing issues. Sometimes files take longer to appear across devices, and on rare occasions, the sync gets stuck altogether. The customer support could also be more responsive whenever having these issues. Some of the help articles are detailed, but getting in touch with a live representative can take longer than expected. Review Source LB Lucas B. IT Service Desk Analyst Financial Services Used the software for: 2+ years ### "Solid File Storage with a Few Syncing Frustrations" March 6, 2026 5.0 My overall experience with OneDrive has been positive because it consistently delivers a smooth, reliable way to keep files organized and accessible, but it isn’t without a few rough edges. Day to day, the automatic syncing and tight integration with Windows and Microsoft 365 make it incredibly convenient—documents follow you across devices, collaboration is straightforward, and version history provides peace of mind when you need to roll something back. At the same time, there are moments when large file uploads slow down or syncing gets a bit finicky, which can interrupt the otherwise seamless flow. Even with those occasional hiccups, OneDrive still feels like a dependable, well‑designed tool that makes managing and sharing files noticeably easier. Pros OneDrive’s biggest strength is how naturally it fits into your workflow—files sync quickly and reliably across all your devices, and the tight integration with Windows and Microsoft 365 makes saving, sharing, and collaborating feel effortless. Cons One thing I liked least about OneDrive is that syncing can occasionally feel slow or get stuck, especially when handling large files or big batches of updates, which interrupts the otherwise smooth experience. Review Source Osvaldo B. Cinema Operator Entertainment Used the software for: 2+ years ### "Good storage cloud service." February 8, 2026 5.0 In general OneDrive is an excellent cloud storage service. I never had troubles of any kind with it. Pros OneDrive is the cloud service of Microsoft, useful to save and share files at home and at work. It's simple to manage documents and to share videos, as well as it's easy to upload files of many kind. The customer support is excellent, and the value for money is reasonable, according to the storage space included. Cons There are many similar cloud storage services, OneDrive does not differ a lot from them, with similar prices and storage space. Review Source Stephanie M. Administration Health, Wellness and Fitness Used the software for: 2+ years ### "LifeSaver!" March 27, 2026 5.0 Pros I use OneDrive every single day, all day long, in my profession. I use it for file management, document uploads, storage, document creation, file sharing, etc. It's extremely easy to use and integrates very easily with many other programs. I wouldn't be as efficient as I am without it. Cons I have not found a single thing I don't like about OneDrive. Everything I need is right at my fingertips. Review Source SSS Sukhpreet Singh S. QE Mechanical or Industrial Engineering Used the software for: 2+ years ### "Onedrive review" January 12, 2026 4.0 Overall, my experience with OneDrive has been mostly positive. It’s easy to use, works well with Microsoft apps, and makes accessing and sharing files simple. The syncing and backup features are helpful for everyday work. That said, storage limits and occasional sync issues can be frustrating, especially on free plans. It’s reliable for basic needs but could improve in value and performance in some areas. Pros I liked how easy OneDrive made it to access my files from anywhere. The syncing works well, so everything stays up to date without much effort. Sharing files is quick and straightforward, and it integrates nicely with other Microsoft apps I already use. Cons I liked least that OneDrive feels limited unless you pay for more storage, so the value isn’t great on basic plans. Uploading large files or folders can be slow, and sync issues pop up sometimes. Search works, but it’s not always accurate. Document management can feel cluttered, and getting help from customer support isn’t always quick or straightforward. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.