# OneDrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OneDrive the right Cloud Storage solution for you? Explore 12705 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161304/OneDrive/reviews

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OneDrive

4.5 (12705)

[View alternatives](https://www.capterra.com/p/161304/OneDrive/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Reviews of OneDrive

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

Temiloluwa E

StudentHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“Being able to autosave Word and Excel documents directly to the cloud ensures I never lose progress, and the "Files On-Demand" feature saves massive amounts of space on my local hard drive.“

April 6, 2026

BK

Blerta K

Language InstructorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Increasing our cloud storage of big multimedia files is not a good value on a small school budget, and video sharing features are also very bulky, and customer service is virtually non-existent to small educational accounts.“

March 26, 2026

MA

Mihaela A

Sales ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“It provides a simple and efficient way to store, access, and manage our files The automatic syncing works smoothly, which helps ensure that important documents are always available when needed.“

January 5, 2026

David F

Business Development ManagerRetail, 501 - 1,000 employeesUsed the software for: More than 2 years.

“After granting access to a folder for other team members, it is unclear to me if they only have access to those files within the folder, or if they can then back track to other files I don't want to share with them.“

January 8, 2026

Hadi B

Product CoordinatorE-Learning, 10,001+ employeesUsed the software for: More than 2 years.

“Device to device syncing works without any hiccups and with SharePoint, Teams and Office apps, you get a very nice flow of work for single and group projects.“

April 23, 2026

Hans K

Pre-Sales Solution Architect.Information Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I find the search functionality is not great. When searching media files it has a hard time find my media and then I have to scroll to file folder then search.“

March 30, 2026

AR

Arti R

EngineerAccounting, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The automatic syncing feature ensures that files are always up-to-date, and version history allows me to recover previous edits easily.“

May 6, 2026

KO

Keturah O

Health and Outreach ManagerEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“There are also times when you download an app, and you are not able to continue the process unless you have a "user domain" which is not your usual login information, and it will not allow you to move forward without it.“

May 6, 2026

## Showing most helpful reviews

Showing 1-25 of 12705 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Deon G.  
Member engagement officer  
Banking  
Used the software for: 2+ years

### "My experience with Onedrive"

April 3, 2026

5.0

One drive has been the best storage software i have used so far. I am able to store pretty much everything from word to PowerPoint and i love how it is secured. It is very easy to use. I used it to store both work and personal files that i do not wish to misplace. I can ipload files i wish to share with other teammates for presentations. It also have a search tab that allows me to retrieved my information very fast and efficiently.

Pros

I like that i have access to my information anywhere and anytime. I can access from both my computers and cellphone.

Cons

That i have to pay for storage and i that it is not able to identity identical uploads and merge them.

Switched from

[iCloud](https://www.capterra.com/p/204717/iCloud/)

I felt onedrive was more affordable and easier to acces

Review Source

Nasrullah A.  
Computer Engineer  
Computer Software  
Used the software for: 1-2 years

### "Convenient and Secure, but Storage Can Be Limited"

May 2, 2026

4.0

My overall experience with OneDrive has been mostly positive. It’s a reliable cloud storage solution that fits well into my daily workflow, especially because it integrates so smoothly with Microsoft Office and Windows. I like how it keeps my files synced across devices without me having to think about it. The interface is straightforward and easy to navigate, which makes managing and sharing files simple. There have been a few hiccups with syncing large files or handling multiple versions, but those are relatively minor compared to the convenience it offers. Overall, OneDrive has made accessing and collaborating on documents much easier for me.

Pros

What I really like about OneDrive is how easy it is to use and how well it works with other Microsoft apps I use every day. It keeps all my files synced automatically, so I don’t have to worry about losing anything or manually updating stuff. Sharing files with friends or coworkers is straightforward, and I appreciate the security features that keep my data safe without being complicated. Overall, it just makes managing and accessing my files hassle-free.

Cons

One thing I find a bit frustrating about OneDrive is that sometimes the syncing can be a little slow or glitchy, especially when dealing with large files or lots of changes at once. It can also get a bit confusing when there are multiple versions of the same file, making it tricky to know which one is the most up to date. Occasionally, the storage limits feel a bit tight unless you pay for extra space, which can be annoying if you have a lot of files to store. Overall, these are minor issues, but they do affect the experience sometimes

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

switched from Google Drive to OneDrive mainly because I found that OneDrive integrates much better with the Microsoft Office tools I use daily, like Word, Excel, and Outlook. This made my workflow smoother and more efficient. Also, OneDrive’s syncing felt more reliable for my needs, especially when working across multiple devices. The security features and storage options in OneDrive gave me more confidence in keeping my files safe. Overall, the switch helped me stay more organized and productive.

Review Source

VR

Verified Reviewer  
Pre-Sales Solution Architect.  
Information Technology and Services  
Used the software for: 2+ years

### "OneDrive - Ease to use and and organize "

March 30, 2026

5.0

Overall, I love using one drive. I have been using it since it launched and the improvements keep coming al the time.

Pros

Easy to use, cost effective and Like AI help in organizing my one dive files and Media files. I love the sync of device and one drive.

Cons

I find the search functionality is not great. When searching media files it has a hard time find my media and then I have to scroll to file folder then search.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing OneDrive

I chose OneDrive Because integration with Office apps

Review Source

SK

Sheniga K.  
Technical consultant  
Financial Services  
Used the software for: 2+ years

### "OneDrive review"

May 20, 2026

3.0

Overall, OneDrive provides a strong and dependable experience for document storage and collaboration within the Microsoft ecosystem. It is particularly effective for organisations already using Microsoft 365, as it fits naturally into existing workflows. While some usability and governance challenges exist, it remains a reliable tool for day‑to‑day file management.

Pros

OneDrive integrates seamlessly with Microsoft 365, making it very convenient for storing and accessing documents within tools like Teams, Outlook, and SharePoint. File synchronisation across devices is reliable, and the ability to co‑author documents directly in Office apps improves productivity. It also works well for secure file sharing within an organisational environment.

Cons

File organisation and navigation can become confusing, especially when working across multiple folders, shared libraries, and synced locations. There can also be occasional issues with sync delays or conflicts when multiple users update files offline or simultaneously. Managing permissions and understanding ownership across shared files is not always straightforward.

Review Source

cQ

connor Q.  
IT Team Lead  
Media Production  
Used the software for: 2+ years

### "Great functionality, lacking some management visibility and features"

March 18, 2026

4.0

It provides great functionality for end users and alleviates some requirement from IT professionals to roll out file sharing resources and platforms. It leaves a lot to be desired in relation to it's 'cousin' - i.e on premise active directory file and user management. It overlaps a lot with Sharepoint functionality and having the sharepoint app renamed some time ago to Onedrive for Business causes a lot of confusion for both end users and junior adminsitrators

Pros

Ease of sharing documents internally, and externally depending on Org settings and policies. Having native integrations and tie-ins to local file explorer allow ease of use

Cons

From an administrative perspective, it leaves a lot to be desired - especially after working with on premise solutions such as Active Directory, which provides clear and intuitive management of organisational objects and permissions

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing OneDrive

This is entirely dependant on whether your organisation leverages Google or Microsoft as their preferred provider for document and email management

Review Source

Souvik M.  
Security Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "OneDrive:Secure Storage Made Simple"

April 25, 2026

4.0

As​‍​‌‍​‍‌ a security professional who always looks for more efficiency, I see OneDrive as a high-utility digital architecture that fits beautifully with my focus on smart systems.In fact, I have a cleaned-up workspace where all my technical logs and security documentation are accessible without having to fill up my hard ​‍​‌‍​‍‌drive.

Pros

The "Files On-Demand" feature has been liked by lots of people because it has been a built-in feature of Windows right from the start. This feature enables you to view all your files in File Explorer, even if they are not physically taking up space on your hard drive until you choose to open them.

Cons

I would​‍​‌‍​‍‌ often say that the interface, particularly the web version, is cumbersome in comparison to the beautifully minimalistic look of Google Drive. It can be quite a task to share a file with an external user and set the right permissions, as if you were finding your way through a complicated forest of ​‍​‌‍​‍‌menus.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Although​‍​‌‍​‍‌ Google Drive is great for docs, OneDrive, on the other hand, seems to be the one that manages the background synchronization of these more obscure system folders in a Windows environment that is more in line with the way it was originally ​‍​‌‍​‍‌designed.

Review Source

SIMNDEY BASSEY O.  
FREELANCE  
Research  
Used the software for: 1-2 years

### "Microsoft OneDrive for business "

April 9, 2026

4.0

Onedrive has a smooth integration into the Microsoft 365 ecosystem. But, sometimes it has syncing issues, resulting in duplicated files.

Pros

What i like most about OneDrive is its smooth integration into the Microsoft 365 eco-friendly system.

Cons

The syncing issue. I don't like when some of my files fail to synchronize, leading to duplicated files most times.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Because, there's more improved file management and more cost effective storage solution.

Review Source

Nicole S.  
CFO  
Construction  
Used the software for: 2+ years

### "OneDrive has been a huge time saver! "

April 2, 2026

5.0

I utilize OneDrive for both company and personal use. I have found that since starting OneDrive there has been no headache of accessing a file or document when traveling or out of the office. I can easily pull anything up through the mobile application on my phone or iPad. My company is construction-based and OneDrive has really came in handy for the estimators to create folders and store documents while traveling between different job sites. Papers are no longer getting lost in the shuffle.

Pros

OneDrive is amazing for accessing documents across multiple devices. I also use it to quickly transfer items from my phone or laptop to my desktop just by uploading a document to OneDrive. Once I upload it from my phone, I can immediately access it on my desktop computer! OneDrive has really came in handy for document cloud storage.

Cons

Sometimes Microsoft gives me issues with signing in, you might have to try and sign in two or three times before the system recognizes your device, but other than that it has been smooth sailing!

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing OneDrive

We utilize both Google Drive and OneDrive and have found both products to be super helpful. Are both needed? No, not at all. But we have a good harmony with both.

Review Source

VR

Verified Reviewer  
Director of Market Research  
Market Research  
Used the software for: 2+ years

### "Comprehensive but not as easy as Google Drive"

April 29, 2026

4.0

Overall positive experience: no major complaints other than it ofter requires you to figure out why things work or don't work the way you want them to

Pros

A comprehensive product offering that integrates well with your MS suite, especially if you are a Microsoft shop

Cons

One issue I have with OneDrive is that for some reason it doesn't feel as intuitive as Google drive. It always feels like you are searching for something or how to do something.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

The decision was made for a more secure platform as well as due to a merger between ourselves and the acquired company.

Review Source

Amanda S.  
Process Optimization Specialist  
Writing and Editing  
Used the software for: 2+ years

### "Great product for Entrepreneurs"

April 16, 2026

5.0

I use OneDrive for everything. Document management, storage for client files and I have never had trouble even when I do not have reliable Internet I can still get to my offline files just fine!

Pros

I love the search functionality the most. It is easy to find docs when I only remember the type of part of the name.

Cons

I started using OneDrive before I officially started my LLC. Actually, I love all one drive has to offer

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Had more storage option for lesser price point

Review Source

AJ

Angel J.  
Director of Information Systems  
Non-Profit Organization Management  
Used the software for: 2+ years

### "OneDrive takes sharing seriously!"

March 26, 2026

4.0

I have been using OneDrive in a business and personal capacity since 2007 with the growth of 365 making it more accessible to remote work thereby more widely adopted in the organization I am working in.

Pros

I like that you can share files with team members using OneDrive because many times you already have enough work to do so the file saving and instant access to teams makes it very efficient.

Cons

The complexity of where your document will be saved depending on which program defaults or which computer you are accessing OneDrive varies.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

We had agencies that did not have permission to use Google documents due to security concerns at their orgs. We moved to Microsoft to better connect with agencies.

Review Source

VR

Verified Reviewer  
Support  
Automotive  
Used the software for: 2+ years

### "Plety of space, but you'll lose your freedom."

February 15, 2026

3.0

Overall, I like it. There are a few rough edges, things that can be polished, but it's a solid and mature product. If you don't care about Microsoft's directive to "put your files where I say", it's a good product. But if you prefer to have the freedom to choose, then you'll have to look elsewhere.

Pros

Plenty of space, more than your average cloud-drive provider, at a fraction of the cost, with "goodies" like Office. Integration with Windows. Ransomware protection. Versioning.

Cons

They started limiting the folders you can sync more and more. When OneDrive was born, you were able to sync any folder you liked. Now, you can only sync your user folders. Also, inclusion/exclusion could be better.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing OneDrive

Windows/Office integration, ease of use, features.

Switched from

[SugarSync](https://www.capterra.com/p/266293/SugarSync/)

Sugarsync can't handle big folders like OneDrive. Also, OneDrive is way cheaper.

Review Source

JJ

Jon J.  
HR Coordinator  
Dairy  
Used the software for: 2+ years

### "Easy file sharing and access everywhere. "

January 14, 2026

5.0

I’ve used Dropbox, OneDrive, iCloud and Google Drive. But I would say OneDrive probably works the best across multiple devices. It’s the smoothest most reliable experience. Even on an iPhone.

Pros

Simple, sync’d and safe. The easy to use storage solution for business, home and on-the-road. Providing a value for money solution to accessing your documents anywhere any time. Upload your files, photos, documents and access them from anywhere. Be it via a computer, mac, phone or tablet, the software and apps work flawlessly, with light speed precision and top search facilities.

Cons

There’s nothing really to dislike. Everything just works. With one sign in. Across every device. No drama.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing OneDrive

I’ve used a lot of flavours; but OneDrive just works best.

Review Source

Breanna G.  
Administration  
Construction  
Used the software for: 2+ years

### "I really can’t see why people choose Microsoft over google"

December 7, 2025

3.0

I really dislike the interface of Microsoft in general. it’s not intuitive. One drive works but it’s overall feel and layout doesn’t make natural sense

Pros

It seems to sync properly. It’s kind of easy to use. There’s a free version. It’s easy to search for files. It’s a good amount of storage. There’s a free version.

Cons

I dislike the interface. It’s not intuitive. Logins in with authenticator can go in never ending loops. It’s not great for file hosting or uploading or sharing because the permissions are difficult to set. Drag and drop not as easy as Google Drive. The online versions of excel and word always mess up the document. Feels like it’s trying to force me into using the paid one.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing OneDrive

I had to because workplace said it was more corporate.

Review Source

David F.  
Business Development Manager  
Retail  
Used the software for: 2+ years

### "Great tool, unsure of its full potential"

January 8, 2026

4.0

It has been a useful tool for me, and store almost all of my work in One Drive. Although I use it, I don't think a lot of my team members utilize it to its full extent.

Pros

I love that it brings files and workspace into one area where everyone can collaborate and update documents together. I really like the autosave function.

Cons

After granting access to a folder for other team members, it is unclear to me if they only have access to those files within the folder, or if they can then back track to other files I don't want to share with them.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

One Drive is more universally used in this world.

Review Source

BS

Bryce S.  
Engineer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "OneDrive The All-in-One "

November 4, 2025

5.0

Using on drive for over 6-7 months now it was a learning curve coming from drop box but functions similarly. One drive syncs with all microsoft tools and apps making it seamless to share, edit and change documents when neccessary.

Pros

One Drive Document Management is not only efficient but intuitive. The ease of access of finding documents and being able to create projects or folders to store documents helps keep projects organized and on track. Document control is very important and having a system in this case a cloudbased system where all the documents are stored provides the customer with confidence that the system can do everything they need to control, protect and organize.

Cons

The only difficult challenge with drive is documents that are shared between emails that are cloud based sometimes do not sync/update but also can get lost in translation as the original stored document can share the same file name confusing the user on which edition is the most current.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Needed to switch to be in compliance with a projects regulatory requirements.

Review Source

SK

Sam K.  
Projects Manager  
Food & Beverages  
Used the software for: 2+ years

### "OneDrive- Easy and efficient."

March 9, 2026

5.0

OneDrive is a tool we use everyday to store a large amount of documents used across the business. It is an efficient way of doing this and it's easy access and search features enable us to retrieve files quickly.

Pros

We use this everyday as a virtual tool for different people in the business to access shared files and as well as different teams to upload any files that are relevant to theem so they can all be downloaded from OneDrive as opposed to be saved on each desktop. This also means documents being used are the most current as only the updated are stored here and no-on is using anything that is out of date. It is simple to use and we have different folders for teams and for shared documents. It is easy to search within one folder or just the entire One Drive itself. We have a lot saved onto there and the question of storage had never arisen, neither has the need to contact customer service.

Cons

The main issues we have with OneDrive are internal. I guess on occasion someone has accidentally saved a change (as when you close the document it sdaves) but that is why we keep back ups.

Review Source

Siddhanth S.  
Team Lead Cyber Security  
Information Technology and Services  
Used the software for: 2+ years

### "Helpful Tool for Team Collaboration and File Management"

March 25, 2026

5.0

As a pentester, I often deal with reports, evidence files, and client data that need to be handled carefully. OneDrive makes it easy to keep everything centralized and accessible from anywhere, especially when working across different environments or on the go. It also improves collaboration. Sharing reports or proof-of-concept files with team members or stakeholders becomes straightforward, and access can be controlled properly, which is important from a security perspective. Features like version history are useful when updating reports, and if something goes wrong, it’s easy to revert changes.

Pros

how easy it makes file storage and sharing within the team. I can access my files from anywhere, whether I’m in the office or working remotely, which is really helpful. It also integrates well with other Microsoft tools like Word, Excel, and Teams, so collaboration becomes smooth without needing to switch platforms.

Cons

Honestly, there’s nothing specific that I dislike about Microsoft OneDrive for Business. It has been reliable in day-to-day use, and most of the features work as expected.

Review Source

VR

Verified Reviewer  
Business Consultant  
Accounting  
Used the software for: 1-2 years

### "Effortless and Reliable Cloud Storage Experience"

April 27, 2026

5.0

Overall, my experience with Microsoft OneDrive has been largely positive and dependable. It works seamlessly in the background, keeping files backed up and accessible without requiring constant attention. The integration with Microsoft Office tools makes everyday tasks smoother, especially when creating, editing, and saving documents across different devices. I’ve found it particularly useful for maintaining continuity in work—being able to switch between laptop and phone without losing progress is a big advantage. The collaboration features also make sharing files and working with others simple and efficient, which is helpful for both academic and professional use. At the same time, there are a few minor drawbacks like occasional syncing delays and limited free storage, but they don’t significantly impact the overall experience. Once you get familiar with the platform, it becomes a reliable part of your workflow. In summary, OneDrive offers a balanced mix of convenience, security, and productivity. It may not be perfect, but it delivers consistently where it matters most, making it a solid choice for cloud storage and file management.

Pros

What I liked most about Microsoft OneDrive is how it simplifies file management without requiring much effort from the user. Everything is automatically backed up and organized in one place, which removes the constant worry of losing important files. Whether it’s documents, photos, or notes, having them securely stored in the cloud gives a strong sense of reliability and convenience. Another aspect I really appreciate is its cross-device accessibility. I can start working on something on my laptop and later continue it on my phone without any interruption. This flexibility is extremely useful in day-to-day life, especially when I’m on the move or don’t have access to my primary device. The ability to access files anytime, anywhere makes it a powerful productivity tool. Security is also something that stands out. Features like personal vault and file encryption ensure that sensitive data remains protected. Knowing that there are multiple layers of security gives peace of mind, especially when storing important or confidential documents. It feels like OneDrive takes user privacy seriously, which is a big plus. I also like how it optimizes storage with features like “Files On-Demand,” which allows me to see all my files without actually downloading them onto my device. This helps save space while still keeping everything accessible. It’s a smart way of balancing storage efficiency and usability. Lastly, OneDrive continuously improves with updates and new features, which shows that it’s evolving with user needs. From better syncing speeds to improved collaboration tools, it keeps getting more refined over time. Overall, it’s not just a storage platform—it’s a complete ecosystem that enhances how I manage, share, and secure my digital content.-.

Cons

One thing I liked least about Microsoft OneDrive is that syncing can sometimes be inconsistent or slow, especially when dealing with large files or unstable internet connections. There are moments when files don’t update immediately across devices, which can be frustrating if you’re relying on the latest version for work. Occasionally, sync errors appear without clear explanations, making it difficult to troubleshoot quickly. Another drawback is the limited free storage and the way it pushes users toward paid plans. The default storage fills up quite fast if you’re storing photos, videos, or project files, which forces you to either delete content or upgrade. Additionally, the interface, while simple, can feel a bit restrictive in terms of advanced organization or customization compared to some other cloud storage platforms.

Review Source

VR

Verified Reviewer  
Infrastructure Enginner  
Civil Engineering  
Used the software for: 2+ years

### "Onedrive means reliable with value for money product from microsoft"

May 20, 2026

4.0

Overall, my experience with OneDrive is that it provides good value for money, whether you use the free version or a paid subscription. File uploads are easy, and managing files through both the application and the web is simple and convenient. It is easy to maintain and access files, which makes it useful for daily work. I would recommend OneDrive because it meets expectations and works smoothly for both personal and professional use.

Pros

OneDrive is good for both personal and professional use. It allows users to store and share files easily, with options to give view and edit access. It is easy to manage files and folders, and you can organize them properly. You can access your files from anywhere, which makes it very convenient. Compared to other storage options, it provides a good amount of free storage for users. Overall, it is easy to use and helpful for managing files efficiently.

Cons

For personal use, OneDrive storage is limited, which is a drawback for users. Compared to Google, it provides lower speed. Data syncing is sometimes slow, and users may face issues in both personal and professional use. Also, support for personal users is not instant, which is another drawback. Support availability is limited when it is urgently needed.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing OneDrive

More storage is given compared to OneDrive

Review Source

YK

Yurii K.  
Technical Support Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The Best File Hosting App for Windows Environment"

April 1, 2026

5.0

One Drive is the best file hosting app for a Windows User and/or organizations that use Microsoft apps. It's easily customizable, very easy to manage access as a user or admin.

Pros

\- Best file management/back up app for companies that use Microsoft Office - Integrated with Sharepoint, access to files is easy to manage by user or admin - For organizations - by default has 1TB storage available for users, can be expanded to 5TB with a correct license - Very affordable - Easy to automate upload from folders you want to back up, buys you a peace of mind to know that if something happens to a machine tomorrow - you just need to sign in to a different machine and files would be there - Available on the cloud and can keep files locally on the machine to save time - Easy to search files you need to find - One of the most stable MS apps, compared to other apps One Drive did not cause any issues for me in the past

Cons

\- MS support is hit or miss. If something happened it's easier to find info online, than asking their support for a help - Honestly, this is the only one

Review Source

KT

Keean T.  
HR Assistant  
Construction  
Used the software for: 2+ years

### "One Drive Review"

March 4, 2026

5.0

Amazing. It tremendously helps our business functions and organization every day. We use it to download and store all of our company information.

Pros

I like the ability to have my files and information sync through different apps. The ease of downloading and organizing in OneDrive is great.

Cons

Sometimes there might be a bit of difficulty syncing when logging on to a first-time device, otherwise no cons.

Review Source

Virat C.  
Senior Product Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for work files but occasionally slow"

February 23, 2026

5.0

If you work at a company that runs on Microsoft, then OneDrive is the best option for you.With Word and Excel it works perfectly. But it’s going to take a tad longer if syncing your files.For professional work, it's a good solid tool, but for quick and dirty use at home it can be somewhat annoying.

Pros

I use OneDrive every day for work since my employer is all-in on Microsoft’s weapons of choice. It’s incredibly useful to save my Excel sheets and PowerPoint decks.I love the fact that I can begin writing a document on my desktop in the office and then pull it up on my phone when I am out.And it keeps all of my files safe in the cloud so I never have to worry about breaking my laptop.

Cons

But other times the syncing is so annoying. There is a little red error icon and I don’t know what to do with it. Well… Big folders uploading is too slow compared to others.

Review Source

Austin W.  
Pharmacy Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "A reliable Cloud Companion with Room for Improvement"

November 4, 2025

5.0

Overall, my experience with OneDrive has been positive. It’s a dependable platform for storing and managing files, and despite a few minor issues with syncing and support responsiveness, it remains one of the most convenient and integrated cloud storage solutions available today.

Pros

What I like most about OneDrive is its integration with M365 and Windows. The ease of use stands out when jumping between devices whether it is mobile, laptop, iPad, etc. it automatically syncs my files across all devices, and the interface is very intuitive and easy to use. The file upload process is smooth and generally quick, even for larger files, and the storage options are flexible enough to suit both personal and professional needs. I do like that I am able to also switch between both my personal drive and professional drive when doing things for both work and home. In terms of value for money, I think OneDrive delivers solid benefits, especially if you already use Microsoft 365. The cloud storage, collaboration tools, and built-in security features make it worth the cost. When it comes to document management, OneDrive does an excellent job. I appreciate the version history feature, especially when I mess something up, and the shared folder options make team collaboration simple among coworkers. The search functionality also works great; it quickly finds documents, photos, or specific keywords within files, which saves me a lot of time, but it could be improved. I often find that copilot is able to find files that the search engine wasn't able to discover.

Cons

What I like least about OneDrive is its occasional syncing issues. Sometimes files take longer to appear across devices, and on rare occasions, the sync gets stuck altogether. The customer support could also be more responsive whenever having these issues. Some of the help articles are detailed, but getting in touch with a live representative can take longer than expected.

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Anthony D.  
Estimator  
Construction  
Used the software for: 2+ years

### "Wilson Excavation's use of OneDrive"

February 26, 2026

4.0

Overall, OneDrive is a solid file sharing and syncing option in a small company where unity of information is vital. Automatically updating files in relatively short order, with little to no hiccups is a plus. In my office, I can trust that I have the latest file version, even when others have been editing. It seems to have been a cost effective and valuable asset, as we have now been using it for several years.

Pros

Multi-user file sharing and editing. It makes it easy in a company wherein everyone is scattered to their individual departments to still offer their expertise on a particular project when needed.

Cons

The driving force behind most negative sentiments against One Drive came from a lack of faith in keeping important information stored in a virtual or intangible location. It can also be difficult at times to sync with the server, particularly when adding new users/devices.

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