# OneDrive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OneDrive Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more. Source: https://www.capterra.com/p/161304/OneDrive --- # OneDrive Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OneDrive ## What is OneDrive? Microsoft OneDrive is a web-based digital asset management solution that allows businesses of all sizes to manage, collaborate, and share files. Administrators can set up a private or public site for authorized users, who can then create online folders to store their documents. Businesses can share sensitive data without revealing proprietary information by allowing only authorized people to access the folder. Users can also access and edit documents within the same collaborative environment. The Microsoft 365 interactive scanning app lets users scan and convert paper to searchable PDFs directly from their device. ## What is OneDrive used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Document Management](https://www.capterra.com/document-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 12,703 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Pros & cons Remote and offline file availability Integrated real-time team editing Unreliable and confusing file syncing Slow syncing and resource usage Starting price $1.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Document Management / 2026 - Cloud Storage / 2025 - File Sharing / 2025 - Remote Work / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OneDrive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=OneDrive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OneDrive 4.5 (12,703) VS. [4.6 (95)](https://www.capterra.com/p/145411/Zoho/reviews/) Starting Price $1.99 Flat Rate, Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (12,666) Ease Of Use 4.6 (28,370) Value For Money 4.4 (8,646) Value For Money 4.4 (20,510) Customer Service 4.2 (7,898) Customer Service 4.4 (18,508) ## OneDrive alternatives [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (41)](https://www.capterra.com/p/152879/Onehub/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (2,992)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,494)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [View all alternatives](https://www.capterra.com/p/161304/OneDrive/alternatives/) ## Who uses OneDrive? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 599 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 599 reviews Administrative 36% Administrative 36% IT & Software Development 16% Education & Learning 7% Sales & Business Development 6% Others 35% Top industries Based on 599 reviews Construction 26% Education Management 22% Accounting 19% Health, Wellness and Fitness 18% Other 15% ## Pros and Cons Remote and offline file availability 91% positive reviews out of 1086 Most reviewers find file access reliable, emphasizing the ability to securely retrieve, manage, and edit documents from any location, even offline, which supports flexible work and efficient collaboration. Kyle S Operations Manager, 2 - 10 employees. "For them/us to be able to access our documents on and off site is critical, One drive lets us do this with ease." Unreliable and confusing file syncing 52% negative reviews out of 1649 Some reviewers indicate file syncing can be inconsistent, causing delays, duplicate files, sync errors, and confusion over file status, particularly when managing large folders or collaborating across devices. SIMNDEY O FREELANCE, 2 - 10 employees. "I don't like when some of my files fail to synchronize, leading to duplicated files most times." Integrated real-time team editing 91% positive reviews out of 931 Most reviewers describe team collaboration as seamless, highlighting real-time editing, version control, and smooth integration with Microsoft 365 tools, which streamlines group work and reduces confusion over document versions. Jaime C Organisational Development Manager, 5,001 - 10,000 employees. "In addition, the integration with other Microsoft 365 applications supports smooth collaboration, enabling teams to work on shared documents in real time and reducing the need for manual version control." Slow syncing and resource usage 80% negative reviews out of 711 Most users comment that performance and speed are problematic, with slow uploads, laggy interface, and high resource consumption, especially when handling large files or on slower internet connections. Carrie P Counselor, 51 - 200 employees. "OneDrive experiences performance issues when handling over 100,000 files or individual files larger than 250GB, making it less suitable for data-heavy environments." Universal multi-device accessibility 94% positive reviews out of 839 Most users report device access is highly convenient, enabling them to retrieve, edit, and share files from any device—desktop, tablet, or smartphone—without compatibility concerns, supporting productivity anywhere. Covor D Primary education teacher, 201 - 500 employees. "OneDrive gives the freedom to access, edit and share files on all devices, no matter where I am." Complex multi-account management 53% negative reviews out of 592 Some users say account management is cumbersome, with frequent login prompts, difficulty handling multiple accounts, and confusing authentication or access issues, especially for those with both personal and business profiles. Christina L Director of Mission Advancement, 51 - 200 employees. "I have three MS accounts, and each has a unique one drive that often confuse me and get intertwined and mixed up." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.7 (2,771) 72.21% of 2771 reviewers that rated this feature as important or highly important OneDrive offers seamless document storage, letting you organize, sync, and access files across devices. Users think the automatic backup, integration with Microsoft Office, and ample storage options make managing and retrieving documents convenient, though some mention limited free storage. Access Controls/Permissions 4.4 (2,225) 65.35% of 2225 reviewers that rated this feature as important or highly important You get granular access controls to manage who can view or edit files and folders. Some reviewers find the permission settings flexible and valuable for protecting sensitive data, though a few say managing permissions for large teams can be complex or confusing. File Sharing 4.5 (1,806) 65.23% of 1806 reviewers that rated this feature as important or highly important It gives you flexible file sharing, allowing you to send links, set permissions, and share large files easily. Reviewers appreciate the convenience, security options like passwords and expiration dates, and integration with Microsoft 365, but some want more granular permission settings. Collaboration Tools 4.3 (1,689) 58.20% of 1689 reviewers that rated this feature as important or highly important OneDrive helps you collaborate in real time on Word, Excel, and PowerPoint with simultaneous editing and comments. Reviewers indicate seamless teamwork, easy sharing, and strong integration with Microsoft 365, though a few mention minor syncing issues on Mac. Secure Data Storage 4.7 (1,300) 70.69% of 1300 reviewers that rated this feature as important or highly important With this capability, you can store sensitive files securely using encryption, two-factor authentication, and Personal Vault. Reviewers appreciate the strong Microsoft-backed security, compliance with regulations, and peace of mind knowing their data is protected from unauthorized access. Version Control 4.2 (1,003) 43.97% of 1003 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions OneDrive 50 features You get granular access controls to manage who can view or edit files and folders. Some reviewers find the permission settings flexible and valuable for protecting sensitive data, though a few say managing permissions for large teams can be complex or confusing. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Organize assets into folders and subfolders or tag assets based on a custom file hierarchy Collection of all assets in the system Share access to files and assets with individuals Verify the identity of users/devices to enable secure access Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server OneDrive helps you collaborate in real time on Word, Excel, and PowerPoint with simultaneous editing and comments. Reviewers indicate seamless teamwork, easy sharing, and strong integration with Microsoft 365, though a few mention minor syncing issues on Mac. Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Import and export data to and from software applications Ability to restore deleted, hidden, or lost data from an email server/system Protect sensitive data for digital privacy Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Scan, move or upload electronic files within the software's repository Makes changes to document features such as text, fonts, formatting, etc. Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents OneDrive offers seamless document storage, letting you organize, sync, and access files across devices. Users think the automatic backup, integration with Microsoft Office, and ample storage options make managing and retrieving documents convenient, though some mention limited free storage. Assemble applications and processes by dragging over and arranging pre-built components Convert data into a code for security Create, save, and store files Recover lost, deleted, or damaged files It gives you flexible file sharing, allowing you to send links, set permissions, and share large files easily. Reviewers appreciate the convenience, security options like passwords and expiration dates, and integration with Microsoft 365, but some want more granular permission settings. Move files across different systems or networks Search for specific words or phrases within a document or database Compliant with HIPAA, which sets standards for sensitive patient data protection Communicate using messages within the system Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Support multiple types of devices Ability of websites, web applications, or mobile applications to function without an active internet connection Plan and coordinate all the resources, costs and time needed to execute assignments Files and folders are updated in real-time when changes/edits are made Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria With this capability, you can store sensitive files securely using encryption, two-factor authentication, and Personal Vault. Reviewers appreciate the strong Microsoft-backed security, compliance with regulations, and peace of mind knowing their data is protected from unauthorized access. Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 4.4 (12,644) 4.4 Based on 12,644 reviews ## Pricing Value for money 4.4 (8646) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/161304/OneDrive/pricing/) Microsoft 365 $0.00 It includes: - 15 GB of mailbox storage - Outlook.com email and calendar - 5 GB data Microsoft 365 Basic $1.99 Flat Rate,Per Month It includes: - 100 GB of cloud storage - 100 GB of mailbox storage - Ad-free Outlook and mobile email and calendar with advanced security features - Web and Mobile Versions of Office Apps Microsoft 365 Personal $9.99 Flat Rate,Per Month It includes: - Up to 6 TB of cloud storage (1 TB per person) - 100 GB of mailbox storage - Data and device protection for the entire family with Microsoft Defender - AI Image Generator - Device Protection Microsoft 365 Family $12.99 Flat Rate,Per Month It includes: - Up to 6 TB of secure cloud storage (1 TB per person) - Microsoft Designer AI-powered image creator and editor - Clipchamp video editor with exclusive filters and effects - OneDrive ransomware protection for your family’s photos and files Microsoft 365 Business Basic $6.00 Per User,Per Month It includes: - Identity and access management - Web and mobile versions of Word, Excel, PowerPoint, and Outlook - Custom business email (you@yourbusiness.com) - 1 TB of cloud storage per user Microsoft 365 Business Standard $12.50 Per User,Per Month Value for money 4.4 (8,646) 4.4 Based on 8,646 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (7898) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (7,898) 4.2 Based on 7,898 reviews ## User reviews Overall rating 4.5 Based on 12,703 reviews Filter by rating 5(7623) 4(3806) 3(1030) 2(186) 1(58) Mentioned topic Sorted by most recent Ashley M. Product Support Retail ### "Its great even when your away" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 24, 2026 I prefer OneDrive over the competition in the virtual world. Definitely beats having to carry a bunch of USB jumpdrivs in my pocket. Pros All my files are in one place at a click of the mouse Organization at its finest Ability to load from anywhere and have your files at your fingertips Cons The only thing i dislike the most is that I do not have access all the time to my OneDrive when in areas with lesser than great service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sheila K. Admin Construction ### "Microsoft OneDrive review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 24, 2026 My overall experience with Microsoft OneDrive was a good experience using it with my laptop and computer desktop. Pros What I like the most about Microsoft OneDrive was the fact that you could automatically back up your documents photos and anything you needed. Cons What I like the least about Microsoft OneDrive is when it got full it wanted to charge you money and it was hard to get in there to actually delete your items and know where you are as far as your space. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Andrew L. Chief Technology Officer Computer Software ### "It has stored all of my files nicely" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2026 It prevents me from carrying physical pen drives everywhere since i lose them anyway. Because of file links i dont get twenty confusing email chains with different document titles from my co-workers. I am just relieved that all of my stuff is recoverable in the cloud storage if my laptop crashes. Pros I'm just relieved that one drive keeps all of my files stored in cloud storage and has not randomly deleted any of my business documents yet. When I click on my files, they are always there. Cons There is absolutely no reason for free tier since it will automatically fill up immediately and then they demand you pay for extremely expensive tier. I hate it when I try to upload hospital text log files and one drive randomly just says something like "some uploaded failed" and leave me to guess if my critical backups actually saved or not. Annoying AI pop-up messages are constantly showing up in this application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KATRINA B. Cashier Consumer Services ### "Onedrive review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 21, 2026 My experience has been pretty good I've had onedrive for about 5 years now and it has never let me down Pros I like that I can have all my files and photographs all in the same place and not have to have a bunch of different apps Cons I don't like that you only get 2 gigabytes of space and then you have to pay for 5 gigabytes 1.99 I think it is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Arnaud J. Software developer Computer Software ### "Great for storing files locally and on the cloud" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 21, 2026 Pros Good for windows integration and saving files both locally and on the cloud. Pricing is competitive. Cons Somewhat opaque sometimes for knowing which files are actually downloaded locally or not. Can be confusing for storage space. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brendan B. Operations Lead Hospital & Health Care ### "Streamlined Sharing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 21, 2026 Pros Onedrive streamlines shared files like word, excel, and adobe pdfs between colleagues - allowing us to remain aligned and update documents for all in real time. Cons Only thing I struggle with is the need to continually add access to new users on any given project. I want the link to be universal when I share it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jonas W. Quality Coordinator Building Materials ### "Cost Effective Cloud Storage" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 20, 2026 Overall, OneDrive is a dependable and cost-effective cloud storage solution. It does a great job balancing ease of use, reliable file storage, and seamless integration with Microsoft tools, making it especially valuable for both individuals and teams. Pros OneDrive integrates extremely well with the Microsoft ecosystem, especially if you're already using tools like Excel, Word, SharePoint, or Teams. File syncing is generally fast and reliable, and being able to access documents from anywhere—desktop or mobile—is a big advantage. It also offers strong value for money, especially when bundled with Microsoft 365, giving you a large amount of cloud storage at a reasonable cost compared to many alternatives. Uploading files is simple and efficient, and OneDrive handles both small documents and larger files well in most cases. Features like automatic backup and version history make it easy to recover files and prevent data loss. Collaboration is also smooth, with multiple users able to work on the same document in real time Cons OneDrive can occasionally have syncing issues, especially when dealing with large files or complex folder structures. The interface, while functional, can feel a bit cluttered when managing a large number of files. Additionally, sharing and permission settings aren’t always as intuitive as they could be, which can sometimes lead to access confusion. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeremy H. Dispatch Coordinator Machinery ### "The One Place to keep all your files" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 20, 2026 Pros Onedrive allows me to keep all my files in one organized place as well as access through various Microsoft products Cons Not all apps synchronize seamlessly with Onedrive in a way that is very clear and also prompts connections that seem unnecessary Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Christina K. Manager Child Day Care Services ### "OneDrive is an amazing tool! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 I love having OneDrive! I can easily save any important PDFs, photos and organize the all in different folders ready for whenever I need them. Pros OneDrive is a great tool and is an easy and efficient way to store and organize files, photos and more! Cons I don’t have anything that I dislike about OneDrive! I use it everyday and maybe occasionally there is a delay here or there but otherwise is an amazing tool! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sheniga K. Technical consultant Financial Services ### "OneDrive review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 20, 2026 Overall, OneDrive provides a strong and dependable experience for document storage and collaboration within the Microsoft ecosystem. It is particularly effective for organisations already using Microsoft 365, as it fits naturally into existing workflows. While some usability and governance challenges exist, it remains a reliable tool for day‑to‑day file management. Pros OneDrive integrates seamlessly with Microsoft 365, making it very convenient for storing and accessing documents within tools like Teams, Outlook, and SharePoint. File synchronisation across devices is reliable, and the ability to co‑author documents directly in Office apps improves productivity. It also works well for secure file sharing within an organisational environment. Cons File organisation and navigation can become confusing, especially when working across multiple folders, shared libraries, and synced locations. There can also be occasional issues with sync delays or conflicts when multiple users update files offline or simultaneously. Managing permissions and understanding ownership across shared files is not always straightforward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161304/OneDrive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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