# OneDrive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OneDrive Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more.

Source: https://www.capterra.com/p/161304/OneDrive

---

# 

 OneDrive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OneDrive

## What is OneDrive?

Microsoft OneDrive is a web-based digital asset management solution that allows businesses of all sizes to manage, collaborate, and share files. Administrators can set up a private or public site for authorized users, who can then create online folders to store their documents. Businesses can share sensitive data without revealing proprietary information by allowing only authorized people to access the folder. Users can also access and edit documents within the same collaborative environment. The Microsoft 365 interactive scanning app lets users scan and convert paper to searchable PDFs directly from their device.

## What is OneDrive used for?

[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 12,652 user reviews

Reviews sentiment

Positive

90%

Neutral

8%

Negative

2%

Pros & cons

Universal file accessibility

Real-time collaborative workspace

Inconsistent file synchronization

Slow performance and lag

Starting price

$1.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for OneDrive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=OneDrive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OneDrive

4.5 (12,652)

VS.

[4.6 (95)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting Price

$1.99

Flat Rate, Per Month

Starting Price

$3

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (12,615)

Ease Of Use

4.6 (28,320)

Value For Money

4.4 (8,601)

Value For Money

4.4 (20,467)

Customer Service

4.2 (7,856)

Customer Service

4.4 (18,467)

## OneDrive alternatives

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (40)](https://www.capterra.com/p/152879/Onehub/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (2,908)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,444)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[View all alternatives](https://www.capterra.com/p/161304/OneDrive/alternatives/)

## Who uses OneDrive?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Universal file accessibility

91% positive reviews out of 1042

Most reviewers describe file access as reliable, allowing quick, secure retrieval and editing from anywhere.

Kyle S

Operations Manager, 2 - 10 employees.

"For them/us to be able to access our documents on and off site is critical, One drive lets us do this with ease."

Inconsistent file synchronization

52% negative reviews out of 1585

Some reviewers describe file syncing as unreliable, causing delays, duplicates, and manual intervention for updates.

Mia Z

Student, 10,001+ employees.

"Sometimes file syncing gets stuck or fails without a clear reason."

Real-time collaborative workspace

91% positive reviews out of 895

Most reviewers indicate team collaboration supports simultaneous editing, sharing, and version control for group projects.

Carrie P

Counselor, 51 - 200 employees.

"It enhances workflow by integrating seamlessly with Microsoft Teams, Outlook, and Office apps, enabling smooth collaboration and file sharing across platforms."

Slow performance and lag

80% negative reviews out of 681

Most users report performance and speed issues, especially with large files, slow internet, or multiple users.

Hina S

Analyst, 201 - 500 employees.

"One of my least favourite things about using OneDrive is that it can be slow and unreliable at times, especially when dealing with large files."

Seamless multi-device file access

94% positive reviews out of 809

Most users report device access enables effortless file retrieval, editing, and sharing across all devices.

Covor D

Primary education teacher, 201 - 500 employees.

"OneDrive gives the freedom to access, edit and share files on all devices, no matter where I am."

Complex account management

53% negative reviews out of 585

Some reviewers indicate account management is confusing, with frequent login issues and difficulty handling multiple accounts.

Ivy M

customer service rep, 501 - 1,000 employees.

"I feel they can do more than having you wait and wonder what happened to your account, then also not updating some information correctly without you having to check on it to make sure it's saved completely and fully"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Storage

4.7 (2,736)

71.89% of 2736 reviewers that rated this feature as important or highly important

OneDrive offers seamless document storage, letting you organize, sync, and access files across devices. Users think the automatic backup, integration with Microsoft Office, and ample storage options make managing and retrieving documents convenient, though some mention limited free storage.

Access Controls/Permissions

4.4 (2,209)

65.14% of 2209 reviewers that rated this feature as important or highly important

You get granular access controls to manage who can view or edit files and folders. Some reviewers find the permission settings flexible and valuable for protecting sensitive data, though a few say managing permissions for large teams can be complex or confusing.

File Sharing

4.5 (1,783)

64.83% of 1783 reviewers that rated this feature as important or highly important

It gives you flexible file sharing, allowing you to send links, set permissions, and share large files easily. Reviewers appreciate the convenience, security options like passwords and expiration dates, and integration with Microsoft 365, but some want more granular permission settings.

Collaboration Tools

4.4 (1,681)

58.06% of 1681 reviewers that rated this feature as important or highly important

OneDrive helps you collaborate in real time on Word, Excel, and PowerPoint with simultaneous editing and comments. Reviewers indicate seamless teamwork, easy sharing, and strong integration with Microsoft 365, though a few mention minor syncing issues on Mac.

Secure Data Storage

4.7 (1,267)

70.09% of 1267 reviewers that rated this feature as important or highly important

With this capability, you can store sensitive files securely using encryption, two-factor authentication, and Personal Vault. Reviewers appreciate the strong Microsoft-backed security, compliance with regulations, and peace of mind knowing their data is protected from unauthorized access.

Version Control

4.2 (1,003)

43.97% of 1003 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

OneDrive 50 features

You get granular access controls to manage who can view or edit files and folders. Some reviewers find the permission settings flexible and valuable for protecting sensitive data, though a few say managing permissions for large teams can be complex or confusing.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Collection of all assets in the system

Share access to files and assets with individuals

Verify the identity of users/devices to enable secure access

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server

OneDrive helps you collaborate in real time on Word, Excel, and PowerPoint with simultaneous editing and comments. Reviewers indicate seamless teamwork, easy sharing, and strong integration with Microsoft 365, though a few mention minor syncing issues on Mac.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Import and export data to and from software applications

Ability to restore deleted, hidden, or lost data from an email server/system

Protect sensitive data for digital privacy

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Scan, move or upload electronic files within the software's repository

Makes changes to document features such as text, fonts, formatting, etc.

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

OneDrive offers seamless document storage, letting you organize, sync, and access files across devices. Users think the automatic backup, integration with Microsoft Office, and ample storage options make managing and retrieving documents convenient, though some mention limited free storage.

Assemble applications and processes by dragging over and arranging pre-built components

Convert data into a code for security

Create, save, and store files

Recover lost, deleted, or damaged files

It gives you flexible file sharing, allowing you to send links, set permissions, and share large files easily. Reviewers appreciate the convenience, security options like passwords and expiration dates, and integration with Microsoft 365, but some want more granular permission settings.

Move files across different systems or networks

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Communicate using messages within the system

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Ability of websites, web applications, or mobile applications to function without an active internet connection

Plan and coordinate all the resources, costs and time needed to execute assignments

Files and folders are updated in real-time when changes/edits are made

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

With this capability, you can store sensitive files securely using encryption, two-factor authentication, and Personal Vault. Reviewers appreciate the strong Microsoft-backed security, compliance with regulations, and peace of mind knowing their data is protected from unauthorized access.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.4 (12,593)

4.4

Based on 12,593 reviews

## Pricing

Value for money

4.4 (8601)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/161304/OneDrive/pricing/)

Microsoft 365

$0.00

It includes:

-   15 GB of mailbox storage
-   Outlook.com email and calendar
-   5 GB data

Microsoft 365 Basic

$1.99

Flat Rate,Per Month

It includes:

-   100 GB of cloud storage
-   100 GB of mailbox storage
-   Ad-free Outlook and mobile email and calendar with advanced security features
-   Web and Mobile Versions of Office Apps

Microsoft 365 Personal

$9.99

Flat Rate,Per Month

It includes:

-   Up to 6 TB of cloud storage (1 TB per person)
-   100 GB of mailbox storage
-   Data and device protection for the entire family with Microsoft Defender
-   AI Image Generator
-   Device Protection

Microsoft 365 Family

$12.99

Flat Rate,Per Month

It includes:

-   Up to 6 TB of secure cloud storage (1 TB per person)
-   Microsoft Designer AI-powered image creator and editor
-   Clipchamp video editor with exclusive filters and effects
-   OneDrive ransomware protection for your family’s photos and files

Microsoft 365 Business Basic

$6.00

Per User,Per Month

It includes:

-   Identity and access management
-   Web and mobile versions of Word, Excel, PowerPoint, and Outlook
-   Custom business email (you@yourbusiness.com)
-   1 TB of cloud storage per user

Microsoft 365 Business Standard

$12.50

Per User,Per Month

Value for money

4.4 (8,601)

4.4

Based on 8,601 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (7856)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (7,856)

4.2

Based on 7,856 reviews

## User reviews

Overall rating

4.5

Based on 12,652 reviews

Filter by rating

5(7596)

4(3787)

3(1026)

2(185)

1(58)

Mentioned topic

Sorted by most recent

SG

Shea G.

Counselor

Health, Wellness and Fitness

### "Excellent product, but perhaps for bigger businesses than mine"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

April 20, 2026

Overall OneDrive does exactly what it says it will do, however, due to the associated costs it didn't turn out to be the best fit for my small business' model. That being said, for a larger organization or one with a bigger overhead, OneDrive might be the perfect solution.

Pros

OneDrive provides exactly the service it states it will provide, and that reliability under the Microsoft umbrella is nice. As you probably know if you're looking at reviews for OneDrive it does provide storage, file upload, document management, and file transfer, all with the ease of use you'd expect from such a well-honed product.

Cons

For myself, as a small business owner in solo private practice, OneDrive didn't feel like the tangible solution to cloud storage I was seeking, both because of the hurdles related to cost for it, but also because of the cost of licensing other Microsoft products. There was a time when small business meant absorbing the cost of Microsoft products because they were so far above and beyond competitors it simply didn't make sense to use anything else. Now, however, when I can find equal quality and reputation for less overhead, justifying the cost of OneDrive feels difficult.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gianpaolo G.

Web Development

Design

### "Un ottimo modo per salvaguardare dei dati"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 19, 2026

Ottima nel complesso e l'utilizzo anche a livello lavorativo ripaga, soprattutto lato di sicurezza di poter ritrovare i file ti rende il tutto più tranquillo

Pros

La possibilità di tenere tutto in cloude è una delle opzioni più sicure poichè la parte fisica può anche danneggiarsi e ciò comporta la perdita di dati. La possibilità di organizzare al meglio i file e soprattutto condividere alcune cartelle

Cons

One drive è una delle piattaforme che cercano di essere bucate a livello di sicurezza perchè ci sono dati sensibili ma per l'app di per sè è che ci sono limiti di memoria di fasce non bilanciate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Elon E.

Audit lead

Banking

### "Very practical for daily work, but version management can be tricky"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 18, 2026

Pros

What I liked most about OneDrive is how naturally it integrates into daily workflows. For example, when working on portfolio reviews or credit files, it’s very convenient to store Excel models, memos, and supporting documents in one place and share them instantly with colleagues. The real advantage is the synchronization. You can start working on a file locally and pick it up later on another device without friction.

Cons

What I liked least about OneDrive is that synchronization can sometimes become unreliable, especially when working with heavy Excel files or multiple versions. I’ve already had situations where version conflicts created confusion in a shared folder, which can be problematic in environments where document control is important. Also, managing access rights on complex folder structures is not always very intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Compliance Manager

Financial Services

### "Seamless Backbone of the Microsoft Ecosystem"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 17, 2026

Very reliable, especially as someone who lives in Excel and Word. It feels less like a separate app and more like a core part of the operating system.

Pros

Files On-Demand feature is easily the best part. It allows me to see and access my entire cloud library directly from File Explorer without actually taking up any space on my local hard drive.

Cons

If two people edit a non-Office file simultaneously, the system often creates duplicate files with the computer name appended to the filename rather than offering a sophisticated merge tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Carrie W.

Author

Writing and Editing

### "Easy to use, must have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 17, 2026

Overall, easy to use, and a lovely alternate to purchasing word for your computer. It's a must have for anyone, really.

Pros

I love the access to Microsoft office from multiple locations and the ease of sharing and editing no matter where I'm at. I also appreciate at the free level that I can utlize all of the software that I don't currently have on my computer.

Cons

Some of the formatting of the documents wasn't as easy as it is with Word. I've also at times had trouble locating my files.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

RAFI A.

Office manger

Accounting

### "one drive software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

over all we are very satisfied with One drive and I would recommend to any body who is looking to make the job easier.

Pros

One Drive makes our job so much easier, we can easily share all our files with each other in the company

Cons

one Drive is the best software that we have ever used, it may look like outlook but it has more power.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PR

Pete R.

Director

Hospital & Health Care

### "One Drive Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

I love the customer support and the ease of uploading files. The value of One Drive is definitely worth it! I enjoy easily accessing all of my documents.

Pros

The One Drive platform allows for limitless storgage, ease of use and search functionality.I would recommend it to anyone.

Cons

I've been using One Drive for over 8 years. I have not had any negative experiences using the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Principal

Staffing and Recruiting

### "one drive review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

overall positive experience, pretty easy to use, and pretty user friendly. have used it for a while and enjoy it.

Pros

Deep integration, seamless collaboration with Microsoft 365, automatically syncs files across devices

Cons

unreliable syncing with frequent file conflicts, limited free storage (5GB), and lack of true zero-knowledge encryption

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Amanda S.

Process Optimization Specialist

Writing and Editing

### "Great product for Entrepreneurs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 16, 2026

I use OneDrive for everything. Document management, storage for client files and I have never had trouble even when I do not have reliable Internet I can still get to my offline files just fine!

Pros

I love the search functionality the most. It is easy to find docs when I only remember the type of part of the name.

Cons

I started using OneDrive before I officially started my LLC. Actually, I love all one drive has to offer

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Had more storage option for lesser price point

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Karim S.

Financial Advisor

Environmental Services

### "Since young age Onedrive has been a companion "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 16, 2026

I think that over all my experience with onedrive is absolutely positive and very fruitful, it helped me since college with my files and organising them and sharing them to my own personal life i am storing most of my memories on and i am using it in work now.

Pros

It gives you a reasonable amount of storage to use for free and you can use it in your work your personal life to store anykind of files or media files.

Cons

Actually there's isn't much dislikes about it i think that the only thing is sometimes you feel lost inside it and you can't mark a lot of files together easily if you're filtering some photos or deleting some it will not be an easy task

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161304/OneDrive/reviews/)

Popular comparisons

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)