# Page 3 | Swoogo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Swoogo the right Event Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161291/Swoogo/reviews

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Swoogo

4.7 (82)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Swoogo

## Showing most helpful reviews

Showing 51-75 of 82 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VW

Velaire W.  
Chief of Staff  
Events Services  
Used the software for: 2+ years

### "Swoogo is Rad"

April 25, 2024

5.0

Swoogo's team is knowledgeable on both the admin/sales and help desk side. If we can't figure out how to make the software do what we want, the help desk is always there to assist giving clear and concise options and instruction.

Pros

We love Swoogo's interface and the intuitive nature of the software. It's so flexible, particularly for a website designer. The software has dense capabilities once you get in there that meet demanding needs.

Cons

I'm not the demographic that appreciates flippancy in business. But you do you.

Reason for choosing Swoogo

Pricing structure. We will not pay a per attendee fee.

Switched from

[SignUp.com](https://www.capterra.com/p/135391/SignUp-com/)

You are not offering me the name of the company we previously use which was SignUp 4. We had no choice once SIgnup4 was disbanded, or whatever happened to it. It was the best.

Review Source

AS

Alexandra S.  
Communications Director  
Higher Education  
Used the software for: Less than 6 months

### "Robust, user friendly, great customer support!"

April 25, 2024

5.0

I am an experienced event planner that puts on small events such as webinars and trainings and large conferences of 500+ attendees. The Swoogo Software is a dream. The Swoogo team had us up and running within a week! Wow, excellent customer support and very intuitive and robust software. It makes me want to host more events!

Pros

Ease of use, intuitive set up, great FAQ and online resources, customer support.

Cons

N/A - I have not had one bad experience or moment of frustration with the support I have received or when using the product.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

We used Reg Online, but they were bought out by CVENT. We are extremely happy with this next level software from Swoogo!

Review Source

RZ

Rachel Z.  
Registration Manager  
Events Services  
Used the software for: 2+ years

### "Great Product for the Price!"

April 26, 2024

5.0

My overall experience with Swoogo has been amazing. I couldn't ask for a better product or team behind the product.

Pros

Swoogo is super user friendly, has a great resource center to help self-teach and an amazing support team if you run into any issues.

Cons

The only issue I have with Swoogo at this time is not being able to kick back the credit card processing fee to attendees. Not a huge issue, as there are work arounds.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Swoogo

Cost and the look of the product. It gave less of a "template" driven look.

Review Source

LP

Lynn P.  
Managing Director  
Events Services  
Used the software for: 1-2 years

### "Swoogo is Key!"

July 20, 2022

5.0

Pros

The platform is so customizable and is user friendly. Events can be copied and repurposed for like events, saving time.

Cons

Nothing specific comes mind, we normally problem solve our needs with Swoogo Team Members that result in elegant solutions for our concerns.

Alternatives considered

[RainFocus](https://www.capterra.com/p/188584/RainFocus/)

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Needed more customizable features and prefer Swoogo's customer service approach. Cost was also a factor.

Review Source

Response from Swoogo

August 2, 2022

Wow, thank you so much for your kind review, Lynn! We're delighted to hear that you're loving just how customizable and user-friendly Swoogo is, and that our platform is saving you and your team both time and money. We're so glad that you've enjoyed your experience working with our customer support team, they are rockstars. Thank you for being a valued Swoogo customer, we're so happy that you've chosen us as your event management partner! - Sam

SK

Stephanie K.  
Event & Meeting Coordinator  
Insurance  
Used the software for: 2+ years

### "Swoogo is a top-tier registration platform!"

August 17, 2022

5.0

Swoogo is an EXCELLENT registration platform, from start to finish. From building and customizing your registration site, to managing your people and registrations, to communications and emails, to creating reports and analyzing data-- Swoogo is the complete package. I love this tool, and sing it's praise any chance I get.

Pros

There is so much functionality. Everything you need is in one place. I learn about and am amazed by the features/functionality everyday. And at the same time, it's so user-friendly and easy to learn. The platform is intuitive and just makes sense. And, the online support platform is excellent. There are TONS of resources and articles to help learn and troubleshoot. They have an awesome help ticket system as well. Their customer support is the best in the industry-- with FAST response times and solutions to any issues that you have.

Cons

The mobile app is basic in functionality, so we're looking forward to mobile app improvements.

Reason for choosing Swoogo

Our organization was using Swoogo before I was hired, and therefore I was not involved in the selection process.

Review Source

Response from Swoogo

August 24, 2022

Thank you for taking the time to leave us a review, Stephanie! We're thrilled to hear that you've been loving using Swoogo as your event management partner, and have had such a positive experience with our platform and team. We're continually working to update and modernize our platform regularly, so we appreciate any and all feedback. We are currently hard at work on developing a new mobile app for our users, and we'd love to hear more about what features and additions would be most helpful to planners like you. Our product team is currently looking to connect with our mobile app users to get more insight into areas for improvement, and we'd love to hear from you. Please reach out to daniel@swoogo.com with any additional suggestions you might have. Thank you for being a valued Swoogo customer Stephanie, we appreciate you!

RC

Rachel C.  
Registration Manager  
Events Services  
Used the software for: 2+ years

### "Swoogo is the best in town!"

May 10, 2022

5.0

Pros

This software is widget based which is the "drag and drop" feature. Which makes building super quick, super easy and super customizable. The finished product looks like you spent weeks developing it. The registration process is also super easy to customize and add logic too. You are able to create multiple paths and get really specific. In addition to that, you can have specific emails based off registration. The reporting is very clear and concise and gives you all you need to know up front as well. The support team is available basically around the clock and are super personable and ready to help.

Cons

There are only 2 things I wish I could change about Swoogo: 1. I wish the platform had abstract management (which that may be in the works \*fingers crossed). and 2. I wish there was a call center instead of chat/email for the support team. Granted the support team is absolutely wonderful. They reply quickly, they are detailed and they have event sent me video chats to walk through issues before. But it would be nice to have a last resort phone number in case of emergencies.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Klik](https://www.capterra.com/p/164889/Klik/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Swoogo

Swoogo has a great cost, open API, and integrates and talks with many other products. Easy to use for many different events and reasons.

Review Source

Response from Swoogo

June 1, 2022

Thanks for your review, Rachel! Based on your pros list, it sounds like you are a superuser, so thank you for that. I hope Swoogo is exactly the solution you've been needing. Regarding abstract management, I think you're going to be very pleased with our summer product launch. ;) Keep your eyes peeled for more information in late June/early July. As for phone support, I can understand how having a number is just comforting in itself. I'll pass that note along to our Director of Customer Experience, Joe. But I am pleased to hear that your experience with our support team has been nothing but quick, personal, detailed support. That is always our goal. Thanks for being a great customer, Rachel! We appreciate you. Abby

LM

Lorraine M.  
Founder & President  
Events Services  
Used the software for: 2+ years

### "Swoogo is in a Class all of it's Own"

September 13, 2021

5.0

Overall I could not be happier with not only Swoogo, the product, but Swoogo the company. They are easy to work with, and during the pandemic, they proved that they TRULY value the relationships with their clients. They went above and beyond with being flexible during the pandemic.

Pros

As an independent meeting planner I have reviewed / used/ tested, easily over 50 different registration programs over the course of my 25+ year career. Some have some great features, some not so much. Some are easy to use, some not so much. Some have great tech support, others leave you wanting to claw your eyes out after reaching out to tech support 20 times only to get an automated message telling you how they will get to your ticket as soon as possible, not. Keep in mind that I have many different clients all with different needs. And for many years, we owned licenses to various platforms, just so that we could service each of our clients. Swoogo does to have every bell and whistle out there, but they do have 99.9% of what I, and my clients, need. Swoogo is, and I do not say this lightly, the best registration platform that I have ever used. And it's not just the platform, it's the company and people behind it. What do I like best? The ease of use; things are where you would expect them to be. The program is inherently intuitive. The way it is organized, and just makes sense. If you cannot figure out something, tech support is easy to reach. Speaking of tech support, you can easily find all your previous requests and the tech supports answers all in one convenient place in your account.

Cons

I actually had to think about this one - the answer is nada, nothing, zilch.

Reason for choosing Swoogo

We liked the pricing structure, (User based vs. registration based), we liked the product and it's features, and we liked their tech support options.

Review Source

Response from Swoogo

August 4, 2022

Wow, wow, wow, Lorraine, thank you so much for leaving us this glowing review! We were so touched by your words about our company that this review is now featured on our new home page (But, you might already know this of course.) We are so lucky that we get to work with customers like you on a daily basis, it makes our jobs just that much better. Thank you for being a valued Swoogo customer, Lorraine, we appreciate you! - Sam

Francesca P.  
Partner/Principal  
Hospitality  
Used the software for: Less than 6 months

### "Smart, seamless event registration + websites"

May 23, 2022

5.0

Love it. Saving money for clients, saving time (no more researching platforms when we have a tool at our fingertips that works!), winning!

Pros

Securing Swoogo was a no-brainer. After 2 years of using 5 different event registration tools for clients, plus virtual/hybrid platforms, my business partner and I were D-O-N-E. We needed a one-stop shop that could offer smart and sleek event websites that we could build easily, logic options to customize complicated questionaires asked of attendees, event sites that integrated seamlessly with all virtual platforms and payment processing servers AND had the option for custom URLS and event mobile apps. Enter Swoogo. Great for event planners who handle multiple clients. I love their websites, their forms, the time it takes me to build a great site, the flexibility of the tool to work for websites that are NOT event related, the ability to allow clients to be reporting users among many many other wonderful features. Bonus: none of the nickel and diming you find at Cvent for a clunky and complicated products, the sometimes piecemeal processes with eShow, the expense and lack of customer service with Cadmium, etc. etc. It is just a smart, great tool!

Cons

I'd love truly "live" chat during business hours. I think some elements - transfering registrations, tracking group registrations, modifying registrations without a password (better for admins!) could be improved and getting features added to Swoogo is a little complicated because they take support suggestions from their help center and want them to be upvoted. However, everyone phrases similar needs/suggestions a little differently, so it dillutes some of the upvoting that might see a feature added.

Review Source

Response from Swoogo

June 1, 2022

Thanks for your review, Francesca! Wow wow wow! Five event platforms in 2 years sounds like a headache. We're honored you've chosen us, and we're so thrilled you're happy with us! And we really appreciate you giving us feedback. No product is perfect, and knowing your preferences really makes a difference. I'll pass your suggestions on to Chris, our VP of Product. Abby

AD

Ashley D.  
Regional Director of Technology  
Real Estate  
Used the software for: 1-2 years

### "Top Business Decision | Selecting Swoogo for Event Management"

November 14, 2021

5.0

Exceptional. We learn and discover new features and functions with every event we host, and my opinion of the software just keeps improving.

Pros

After migrating from another highly rated event management software, I assumed Swoogo as a product may be equivalent. Wrong. It has exceeded our expectations on performance and features in every way. Registration? Superior. Session Check-In Functionality? Superior. Seating Charts: Fully integrated into registration, and out of this world better. Self-Check-in: Fully integrated, free, and fantastic. And customer service? Responsive and knowledgeable. On top of the features, Swoogo's pricing structure is a huge benefit. Our organization hosts many events. With the pricing structure of past event management software, we paid per registrant. As a result, we were forced to use two separate platforms; one for paid events, one for free events. With Swoogo's pricing model, for the first time we are able to run all events on a single platform. Overall, I have been blown away and count bringing Swoogo to our organization as one of the best business decisions I have made in my career.

Cons

I have two wish list items for improvement. 1) Customer service can only be contacted by email/ticketing system. There is no phone or chat support, and when you have a time sensitive question, that would be appreciated. 2) My rule of thumb with Swoogo is that absolutely everything 'can' be done, it's just a matter of figuring out how. There is an infinite number of 'if this/then that' customizations, but getting to the desired outcome is not always fully intuitive. Fortunatley, customer service is both patient and creative when faced with a 'we are trying to get the reg flow to work like this...'

Alternatives considered

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Swoogo

Pricing: The pricing model made it significantly more affordable for our organization. Features: The feature set was either equivalent or superior to the other options. (In the end, these features ended up not only being equivalent, but significantly better in some instances. Specifically the integrated seating feature, and the self-checkin/onsite badge printing.)

Switched from

[Stova](https://www.capterra.com/p/88289/Stova/)

In large part we were seeking a software that we could host both our paid and free events. On the traditional price per registrant model of most event management software, it was not economical to manage free events.

Review Source

Response from Swoogo

August 4, 2022

Thank you for taking the time to leave us a review, Ashley! We're delighted to hear that you're enjoying using our platform and have had such a positive experience thus far. I can only imagine that having all of your events on one platform now is much less of a headache, so we're happy that we could solve that pain for you. As for your suggestion on implementing phone support, we can totally understand that the option to call is sometimes favorable when in need of a quick fix or solution to an immediate problem. If you ever have an urgent issue or need help problem solving beyond a ticketed response, a member of our support team is more than happy to hop on a call with you. The same goes for help in navigating our system, our team is here to help you every step of the way, so don't hesitate to reach out if in need of assistance. Thank you for being a valued Swoogo customer, Ashley, we appreciate you! - Sam

SM

Seth M.  
Lead Technician  
Research  
Used the software for: 2+ years

### "ISCB Swoogo review"

April 26, 2024

5.0

Pros

How well it can be integrated with our other tools and systems

Cons

The abstraction is often limited to a specific context that doens't always apply

Review Source

JW

Jessica W.  
Director of Systems and Analytics  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great system for events"

June 30, 2022

4.0

Overall, I am highly pleased with the product and the customer support.

Pros

The first time we used this software we had hired a consultant to help us with setup. Once we saw the user friendliness of this software we tried it out on our own. The Swoogo team was great throughout the experience and I found that they even implemented one of my suggestions within a couple months of me suggesting it. Event registration was a breeze to setup and created a very streamlined flow for our guests. The functionality also allowed us to tailor the experience for sponsors. The Swoogo team also helped us figure out the best solution for our needs. We wanted to use our existing platform for donations and explore possibilities for using that in registration. Two of their staff members joined a call to brainstorm the possibilities and help us find the best solution for us. Really top notch! I would highly recommend this software.

Cons

The setup for the virtual page was a bit more convoluted and I struggled to set it up. They were prepared for all these complicated scenarios and I could find out how to set up a simple event page in a way that would work for us. I tried contacted customer support and got different answers. It took more back and fort to resolve it and it just so happened that the urgency for this need rose when their team was on a retreat. While I did experience some frustration their team did everything they could to help. A manager had a meeting with me and stayed on until we got it exactly how we needed it. They apologized profusely and really listened. No system or software is perfect and we all make mistakes. The pro in this is that they owned it, made it right and well within the time I needed it.

Review Source

Response from Swoogo

August 2, 2022

Thank you Jessica, for taking the time to leave us a review! We're so glad that you're enjoying using Swoogo and are happy to see that our user-friendly, DIY model has allowed you and your team the freedom to customize your events in-house. It's always fun to see our users suggestions come to life in our platform, so thank you for helping us to improve Swoogo for customers like you. We sincerely apologize again for any delay in communication and support surrounding this issue during our annual team offsite. However, we're happy to hear that your issue was resolved and you received the support you needed to reach a solution. Thank you for being a valued Swoogo customer, Jessica, we appreciate you! - Sam

LC

Lisa C.  
Partner  
Events Services  
Used the software for: 6-12 months

### "The most amazing product! - Incredible registration and virtual event software. "

April 10, 2022

5.0

I use Swoogo for everything! It has become the most essential tool for our business and a huge added benefit for our clients.

Pros

The system is so customizable to our needs. We use it for a number of different types of events and forms and it covers all our needs. Another perk is that it allows for unlimited registrations, which helps me keep everyone tracked and counted in the system without worrying about being charged per person.

Cons

I'd love a quick way to duplicate a webpage across events.

Alternatives considered

[Stova](https://www.capterra.com/p/88289/Stova/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/)

Reason for choosing Swoogo

The price and capabilities that this product had were far superior.

Review Source

Response from Swoogo

June 1, 2022

Thanks for your review, Lisa! I'm thrilled you're loving how customizable Swoogo is along with our unlimited registrations and events. Your suggestion on being able to duplicate a webpage across events is fantastic. I sent this request directly to Chris the VP of Product. But here's what you can do in the meantime: 1. You can build an event that serves as a template, then clone that event as many times as you need for different iterations. 2. If you're using a custom Theme, you can build some content directly into the page so that any new events that are built with that Theme will start off with it. Thanks for using Swoogo, Lisa. We appreciate you! Abby

KC

Karen C.  
VP of Operations  
Consumer Services  
Used the software for: Less than 6 months

### "Swoogo for your events!"

May 6, 2024

5.0

Pros

As a new customer to Swoogo, we have found that the Swoogo team has been exceptionally accommodating and attentive to our needs. They have worked diligently to understand our requirements for event management and have been responsive to our inquiries. The Swoogo meeting software has proven to be a robust solution for our conference needs. Its user-friendly design has made it easy for our team to navigate and utilize its features effectively. One of the standout aspects of Swoogo is its flexibility. We have been able to customize event pages and registration forms to align perfectly with our branding and event specifications. This level of customization has allowed us to create a tailored experience for our conferences. Their team is quick to respond to any questions or issues we encounter, demonstrating their commitment to customer satisfaction. We look forward to our partnership with them for our events.

Cons

So far we haven't found anything. Our event registration is not due to go live until June.

Review Source

VR

Verified Reviewer  
Show Producer  
Market Research  
Used the software for: 1-2 years

### "Works well for our events (100-1600 attendees)"

July 24, 2023

4.0

Pros

The ease of use for building websites is one of the best parts of this platform. I build dozens for every event and this makes it easy.

Cons

I want more templating capabilities, like being able to take a webpage from one event, saving it as a template, and using that template in another event. There's some very idiosyncratic quirks that my company has that makes some registration issues, but that's largely just user-choice.

Review Source

SS

Stephanie S.  
Meeting Manager  
Hospitality  
Used the software for: 1-2 years

### "Swoogo is a user friendly event management software "

October 2, 2023

5.0

Swoogo allows us to provide affordable registration websites year to year for clients that are easy to maintain.

Pros

Swoogo is extremely easy to use, and also to learn. Well, it does not have all the bells and whistles of some other programs. It’s certainly can make wonderful functional registration websites, attendee mobile app, and moreThe support team is amazing. I never waited more than an hour. Maybe two at most to get assistance and tickets will result quickly and efficiently

Cons

I think that Swoogo rolled out their call for papers module before it was ready. Our company was one of the first to use it and it was a hard learning curve for all involved.

Review Source

KK

Kate K.  
Event Professional  
Hospitality  
Used the software for: 2+ years

### "Tried Many and Swoogo fits the bill!"

September 22, 2022

5.0

We have been very impressed by the Swoogo platform and team!

Pros

We love the flexibility/customization and the customer service is top notch!

Cons

There are always areas of improvement, we would love to see gamification for the app.

Review Source

Response from Swoogo

October 11, 2022

Thank you so much for taking the time to leave us a review, Kate! We're so happy to hear that you're enjoying using Swoogo and have had such a positive experience working with our team. Our product wizards are currently hard at work building a brand-new mobile app for our users. If you have any additional suggestions, we'd love to hear from you! Feel free to reach out to your AM for further discussion. Thank you for being a valued Swoogo customer, Kate, we appreciate you! - Sam

SH

Shawna H.  
Director of Operations  
Dairy  
Used the software for: 1-2 years

### "Swoogo Review"

July 20, 2022

4.0

Pros

I like having a template. I have an event professional we work with create specific templates that we can duplicate and then just remove the elements we don't need. I like that it is much easier to use and navigate than our last registration software.

Cons

I would like support to offered over the phone when I need it instead of having to wait for someone to get back to me. I lean into another Swoogo user for support to avoid the wait typically.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

The product is easier to use, more intuitive, and more affordable.

Review Source

Response from Swoogo

August 1, 2022

Thanks for your review, Shawna! We're happy to hear that you're finding our platform much easier to navigate than your previous event management partner. We're honored that you've switched to Swoogo and appreciate you giving us your feedback. As for support, we apologize for any delay on our side in getting back to your requests. We can totally understand that phone support is sometimes favorable when in need of a quick fix or solution to an immediate problem. If you ever have an urgent issue or need help problem solving beyond a ticketed response, a member of our support team is more than happy to hop on a call with you. Thank you for choosing Swoogo! - Sam

Mary G.  
Director of Education  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Simple, Intuitive Event Registration Software"

April 6, 2022

5.0

Pros

We are just getting the ball rolling with Swoogo, but I'm already impressed! It has been very easy to set up. My members have appreciated his easy the registration is. For me, the automation options are the real star. I am able to automate confirmation emails, “know before you go” emails, registrant invoices, daily and weekly custom registration and transaction reports and more!

Cons

The only part that has caused any challenges so far has been our integration with authorize.net but we are working through solutions and Swoogo seems to be very easy to work with

Review Source

Response from Swoogo

April 20, 2022

Thanks for your review, Mary! I'm so happy to hear that Swoogo has been a breeze for your team - that's the goal :) It sounds like you've been able to get some time back in your day by using our automation options. I hope you were able to spend that extra time doing something fun! I'm glad our support team has been able to work with you on the different options for the authorize.net integration. We take the utmost pride in our customer support, so please don't hesitate to reach out if you need anything at all. Thanks for being a customer, Mary! We appreciate you. Abby

KV

Kim V.  
Chief Operations Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Customer Service is Outstanding"

April 2, 2022

5.0

We are able to host events virtually that don't look like every other zoom training on the market currently. We are able to customize our events.

Pros

It is really quite simple to use. As with any software, there is a learning curve. What I've been most impressed with is the proactive customer support we've received from our account rep team. They have gone above and beyond and are very, very knowledgable. We have a very small team and don't have the luxury of in house IT support. Swoogo allowed us to host an online Summit with over 1,000 attendees and we didn't skip a beat. Swoogo allows you to use premade templates or completely customize your event which makes it a very versatile product. Our support team has always gone the extra mile to support any request we've had or to find answers to questions that might be a little outside of the box.

Cons

Integrating Swoogo with the webinar.net software was a bit challenging. We'd like to see improvements in that area. We'd also like to be able to customize emails a bit more than the software currently provides functionality for.

Review Source

Response from Swoogo

April 20, 2022

Thanks for your review, Kim! Our customer support is our pride and joy, and I'm so happy they were able to go the extra mile for you. It sounds like your summit was an absolute hit! Congratulations. Sorry for the initial trouble integrating with webinar.net. I'm glad our support team was able to help you get it sorted. And thanks for the note regarding email customization. I have passed the suggestion to Chris, our VP of Product. In the meantime, we do have an HTML email function where you can code the entire email from scratch. Thank you so much for being a great customer, Kim! Abby

SG

Sarah G.  
Registration & Hotel Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "User friendly modern platform "

July 20, 2022

5.0

Very positive, this is an excellent platform

Pros

User friendly, sleek look and feel, great customer service, great follow up

Cons

Could use a few added developments such as a proper terms and conditions formatted q/a

Alternatives considered

[Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Swoogo

Cost, ease of use, features included. Inclusive pricing was very important to us.

Review Source

Response from Swoogo

August 2, 2022

Thank you for your kind words and for leaving us a review, Sarah! We're thrilled to hear you're enjoying using Swoogo and have had a great experience with our customer support team. We are continuously working to update and modernize our platform regularly, so we appreciate this positive feedback. As for your suggestion on adding a native Terms and Conditions formatted Q/A to our system, I will happily pass this along to our VP of Product, Chris. In the meantime, usually what we suggest our users to do is to add an iFrame, image widget, or a link to their Terms and Conditions on their website reg form pages, and then create a required checkbox field on the reg form that would go right underneath that iFrame/image/link. The checkbox field could be called something like "Do you agree to the above Terms & Conditions?" and then make the only choice for the registrant to choose for that checkbox field a "Yes". Hope this helps! Thank you for choosing Swoogo Sarah, we appreciate you! - Sam

VR

Verified Reviewer  
Asesor  
Higher Education  
Used the software for: 6-12 months

### "Mi opinión sobre Swoogo"

September 13, 2023

5.0

En Swoogo puedes gestionar el registro y el pago de los asistentes, integrar herramientas de videoconferencia, streaming entre otras muchas cosas.

Pros

Me gusta porque puedes diseñar páginas web personalizadas para tus eventos, gestionar el registro y el pago de los asistentes, integrar herramientas de videoconferencia, streaming entre otras muchas herramientas.

Cons

La plataforma hasta la fecha me parece muy útil y funcional.

Review Source

ST

Samuela T.  
Sales & Marketing  
Events Services  
Used the software for: 1-2 years

### "A very good registration and management tool for events"

October 18, 2022

4.0

Pros

Easy to use, quick registration onsite, very good and professional customer support

Cons

group registrations were not so easy to set up

Review Source

Response from Swoogo

November 9, 2022

Thank you so much for taking the time to leave us a review, Samuela! We're happy to hear that you've been enjoying using Swoogo to manage your events. In regards to your comment about setting up group registrations in Swoogo, we'd love to take a deeper dive into your specific-use case and figure out how we can help make this process a little easier on your end. I will make sure to pass this on to your Account Manager for further discussion. As always, thank you for being a valued Swoogo customer—we appreciate you! - Sam

VR

Verified Reviewer  
Actress  
Performing Arts  
Used the software for: Less than 6 months

### "Swoogo for your events?"

March 2, 2021

5.0

I recommend you try Swoogo and see if it works for you and if it does great.

Pros

We like that with Swoogo you can transfer data from one platform to the other, and it offers a good number of features that other event management products don't. It also gives you the opportunity to use it for more than one event which is awesome due to the number of events we host in a year.

Cons

Customer service is the worst and getting them to add basic tools is a waste of time. They have you send a request and if it gets more votes from people requesting the same feature then they will work on it, otherwise, you are left paying $ for something you can't use.

Switched from

[Dryfta](https://www.capterra.com/p/139986/Dryfta/)

Trying new Products.

Review Source

VR

Verified Reviewer  
Program Coordinator  
Hospitality  
Used the software for: Less than 6 months

### "Such an easy switch from our previous event management software!"

September 24, 2020

5.0

Easy transition over to Swoogo. Website design is simple to use, but complex in its abilities.

Pros

Drag and drop, ease of use, look and feel. The transition over from our previous system was effortless.

Cons

Actually I have no complaints so far. We just started using Swoogo though. It seems to have all the features we need and more.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

cost

Review Source

PW

Pam W.  
vp of operations  
Automotive  
Used the software for: 1-2 years

### "Swoogo has great functionality"

September 25, 2019

4.0

I love swoogo. they can work towards having a 800 line to call when you need help with any issue. they chat is not always open and when your in the process of registering a member you don't have time to wait for a return message to move forward.

Pros

this software was one of the only that i have used in years that have all the needed functions for my organization.

Cons

the software allows many things to be accomplished in to many different ways. it confesses the training process

Review Source

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