# Page 2 | Swoogo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Swoogo the right Event Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161291/Swoogo/reviews

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Swoogo

4.7 (82)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Swoogo

## Showing most helpful reviews

Showing 26-50 of 82 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IT

Isaiah T.  
Designer  
Computer & Network Security  
Used the software for: Less than 6 months

### "Not for the Small Guys"

April 23, 2025

4.0

Swoogo provides a great event management platform. Swoogo shows to be most effective for nonprofits and mid-sized organizations. It offers unique customization, upfront no-hidden-fee pricing, and helpful customer support.​

Pros

Swoogo stands out as a comprehensive event management solution, offering a balance of flexibility, scalability, and support.

Cons

The price of Swoogo can be steep for individuals and small businesses.

Review Source

RH

Rosie H.  
Manager  
Events Services  
Used the software for: 1-2 years

### "Give Swoogo a go! "

April 26, 2025

5.0

Really like working along side Swoogo, our clients love it too which is a bonus! Support team are outstanding and so on the ball with any issues.

Pros

I liked how Swoogo just worked, very easy to navigate and the support system is fantastic.

Cons

Nothing, everything is just spot on! I honestly cannot fault it. I have tried to find little glitches but there isn’t anything I have came across.

Review Source

ER

Emily R.  
Project manager  
Management Consulting  
Used the software for: 1-2 years

### "A good platform for event management"

February 26, 2025

4.0

Our overall experience so far with Swoogo is positive, with its ease of use, streamlined event management, and excellent customer support outweighing some limitations with registration form design, technical issues, and pricing model restrictions.

Pros

It's user-friendly, very easy to create event and customize forms. It ability to offer real-time analytics which enables we, event organizers to track attendance, engagements and revenues. It increases our business efficiency and productivity.

Cons

Its limitation to create some types of form designs, and we sometimes face technical glitches.

Review Source

VR

Verified Reviewer  
Data Entry Executive  
Telecommunications  
Used the software for: Less than 6 months

### "Best For: Event planners, marketers, and businesses wanting a hassle-free, human-centric event experience."

May 31, 2025

4.0

Swoogo is one of the best event platforms out there—ideal for mid to large-scale events where professionalism matters. It’s not perfect, but the time saved, engagement tools, and polished feel make it worth considering. If you’re tired of patchy, outdated systems, Swoogo feels like a breath of fresh air!

Pros

Clean & Easy Interface – No overwhelming menus! Even first-time users can navigate smoothly. Automation Magic – Saves hours by handling registrations, emails, and schedules automatically. Custom Branding Attendee Engagement Analytics Done Right

Cons

Pricing Could Be Clearer Mobile App Glitches – A few users report minor bugs, but the web version works flawlessly. Learning Curve for Advanced Features

Review Source

JS

Jelfry S.  
Planning manager  
Entertainment  
Used the software for: 6-12 months

### "Takes your events to another level!!"

April 20, 2025

5.0

My experience using Swoogo has been exceptional. I didn't imagine there was a tool that could be so useful, easy to use and versatile.

Pros

The most i like about Swoogo is the easy way to create and personalize a website without knowing how to program, it's very convenient anytime i need to create a and promote a nee event in this digital era, it's just amazing.

Cons

I have been using it for almost a year now, but haven't find any drawbacks yet, it's just awesome.

Review Source

RE

Rita E.  
Freelance makeup artist  
Cosmetics  
Used the software for: 1-2 years

### "My experience with Swoogo"

May 12, 2025

4.0

My overall experience was good I found this app to be useful. I will continue to use this platform as it makes a positive impact in my life.

Pros

What I like about Swoogo is that I can I successfully organize my events on this application. I can host my meetings virtually via zoom or in person.

Cons

The only issue that I had was that the price was expensive, especially if you have a small business.

Review Source

Julianna W.  
Platform Event Technology LEad  
Events Services  
Used the software for: 6-12 months

### "Swoogo review"

December 30, 2024

4.0

Overall great experience. I would use it again. I would be interested in under

Pros

The self managed, self intuitive modules to create web pages and reg pages.

Cons

Required more advanced coding knowledge to make a site pretty. The basic templates weren't amazing.

Review Source

Iddy H.  
Solution Architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "Powerful Event Management Tool"

January 21, 2025

5.0

Is a robust and user-friendly event management platform, like any tool, it has its drawbacks depending on user needs and expectations

Pros

Reduces manual work through automated workflows for registration, marketing, and reporting.

Cons

Some advanced features or integrations may incur additional costs.

Review Source

BC

BUDHADITYA C.  
Founder  
Fishery  
Used the software for: Less than 6 months

### "Greatness Of Services"

February 27, 2025

5.0

It's Good Best Experience Throughout The Year..

Pros

Affordable Fancy Easy To Use Best In The Market..

Cons

As Such Nothing Because Of There Excellence..

Review Source

RK

Rachid K.  
Sales Executive  
Banking  
Used the software for: 1-2 years

### "Swoogo Review "

April 13, 2025

5.0

Swoogo is a useful event management platform, by providing all tools to organize events.

Pros

The easy of use regarding the organization of events.

Cons

Good service for any issues you have resolved in real time.

Review Source

RH

Ronald H.  
Owner  
Entertainment  
Used the software for: I used a free trial

### "Swoogo - uhh Swoo-no"

May 26, 2025

4.0

I thought it was good to try but in terms of paying 12k per year to list events that can be done free on other platforms, to me is a no brainer.

Pros

I liked that it integrates well with hub spot and other CRM systems. It also is a pretty effective marketing tool.

Cons

The price is very high for what you get. There are free or next to nothing companies that can do the same

Review Source

PC

Paolo C.  
HR Assistant  
Hospitality  
Used the software for: 1-2 years

### "Why Every Busines Needs Swoogo"

September 7, 2024

4.0

My experience with Swoogo has been awesome.

Pros

We have used Swoogo it streamlines events organization and management. From hybrid to virtual to in-person events, Swoogo is a great solution and offers top features.

Cons

With Swoogo, nothing really fails. It is the best.

Review Source

NT

NUICA T.  
Administrator  
Building Materials  
Used the software for: 6-12 months

### "grow your business with this product"

February 18, 2025

5.0

It's a great product, associated with your needs, helps you grow your business

Pros

I can register my needs and i can easily share data, very flexible

Cons

It's very useful, i don't have nothing to improve on the data views

Review Source

MK

Moussa K.  
Designer  
Animation  
Used the software for: I used a free trial

### "Swoogo, une interface pratique et flexible pour l’organisation d’événements."

April 5, 2025

5.0

La plateforme offre des options de personnalisation, mais j'ai trouvé que l'interface était relativement simple à utiliser, même pour quelqu'un qui n'a pas de compétences en développement web.

Pros

C’est une plateforme qui permet aux organisateurs d'événements de gérer tous les aspects logistiques et opérationnels d'un événement, que ce soit en ligne ou physiquement.

Cons

C’est une plateforme qui est souvent légèrement coûteuse pour les petites entreprises

Review Source

LD

Laura D.  
Consultant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Project Pivot "

June 10, 2024

5.0

Excellent! We consistently recommend Swoogo to our clients for an all in one event solution.

Pros

Everything. Swoogo is a game changer for our team. It allows us bridge the gap that other platforms contain, payments are easy and seamless, email marketing allows us to customize outreach to attendees with critical information, the management features allows us to perform mass updating on the administrative end saving us hours of time to complete seating assignments and push out notification reminders.

Cons

A pro and a con is having the ability to allow a administrator to handle the reservation, there is no way to know who is the attendee and who is administrator. Other than that, no complaints.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Swoogo

Swoogo platform allows us to manage everything in one spot, and their live, responsive Customer Service if fantastic.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

In 2020 we needed a robust platform and we have never looked back.

Review Source

VG

Victoria G.  
Service support worker  
Individual & Family Services  
Used the software for: Less than 6 months

### "Need to plan a event choose this company "

March 30, 2025

4.0

Pros

Great platform that meets my needs when i need to plan a event

Cons

Nothing really it has everything you need to plan a event

Review Source

HL

Holly L.  
CEO  
Higher Education  
Used the software for: 2+ years

### "Best Event-Management Software, Hands Down"

May 29, 2024

5.0

I would really never use anything else. I love this platform, it was easy to learn and it's easy to keep up with updates.

Pros

Ease of set up, use, reporting, and support. Features are robust, help center articles are clear and easy to find when I need them.

Cons

I do wish there were better survey options.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cvent is terrible. Costly and nowhere near the features of Swoogo.

Review Source

KS

Kim S.  
Vice President of Professional Services  
Non-Profit Organization Management  
Used the software for: 2+ years

### "So happy with Swoogo"

June 5, 2024

5.0

Great technology & service at an excellent price. I also like that you can have an unlimited number of events and registrants at one price, which is really nice for a smaller organization.

Pros

The most outstanding thing about Swoogo is their amazing customer service team, even though it is actually rare to need them to fix something. Since the program is so reliable, most of my customer service inquiries are about how to do something. The platform is easy to use and easy to learn and their customer service team responds extremely quickly and are so friendly and helpful.

Cons

You have to buy an upgrade for better speaker management. Right now, we have to manually attach speakers to sessions and it is kind of a pain.

Review Source

SO

Stefanie O.  
Head of Events  
E-Learning  
Used the software for: 2+ years

### "Best event management software for event planners"

June 5, 2024

5.0

Love working with Swoogo! I feel like they take the time to truly understand what their customers want and need and adjust their strategies accordingly. I also appreciate when customer support is responsive and helpful - that almost always is the case - and people do go above and beyond to make sure you are heard and seen, which is always a comfort when event managers are juggling a million other tasks.

Pros

\-ease of functionality -customization of websites, reg forms, and reports -pricing -customer support -integrations with other products without it being a hassle -overall easy, DIY offering that can be expanded to a much more custom service, depending on the need

Cons

\-mobile app --- still a bit archaic in functionality -new features take a bit of time to get out

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Lack of customization, pricing and customer support

Review Source

MA

Miriam A.  
User  
Education Management  
Used the software for: I used a free trial

### "Easy set up with Swoogo "

January 9, 2025

5.0

Pros

Easy and simple to set up, super user friendly

Cons

Cost - I only tried the free version and wish there were more low-cost option

Review Source

Greg G.  
Director of ABA Technology  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Moving to Swoogo"

May 10, 2024

5.0

Swoogo's system allowed us to collect complicated registration data how we needed it, present program details in a variety of ways, communicate with our registrants, inform our staff, and integrate with event app and badge printing systems with ease. And when we got stuck on something tricky, the support staff was fast to respond with accurate, useful knowledge.

Pros

Swoogo's registration system had the flexibility to accommodate our very complicated registration requirements, reducing the number of forms we worked with from more than 10 down to 1 and saved a great deal of effort across multiple departments.

Cons

We work with a lot companies that register multiple people for one of our events only to request later that a registration be reassigned to another of their employees. Swoogo's system didn't accommodate transfers and required some juggling on our part, but the ability to add custom fields let us keep track of those transfers adequately.

Review Source

KP

Kathryn P.  
Senior Manager, Meetings and Events  
Events Services  
Used the software for: 2+ years

### "Swoogo is the Only Way To-Go!"

May 13, 2024

5.0

The Swoogo staff are really friendly and do their best to find solutions to any issue you may have. They always communicate with me quickly, which is so important! I love the product and truly think event professionals should switch to this platform because it is easy to use, has made my job easier, and made our registration sites look so good with all the template options!

Pros

Swoogo is soooo customizable compared to other registration platforms available today. You can ask any question in your registration process and create endless sub-questions based on an attendee's answers. The reporting is simple to understand and run, and the customer service is very fast and friendly.

Cons

I only wish Swoogo could implement a stronger session waitlist system. Currently, you have to manually ask folks on the waitlist for a session if they want that spot, then you have to move them yourself. It would be awesome if once spots opened, an email was automatically triggered to the attendee, giving them X amount of time to take the spot before the system notified someone else.

Alternatives considered

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)

Reason for choosing Swoogo

Swoogo has more robust customization features. And the customization features don't cost anything and don't require you to wait for one of their staff members to complete anything. You have all the tools at your hands!

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cvent was costly and wasn't meeting our customer service needs anymore - they used to be very quick to help and that started to lag in 2022. There were also features Swoogo offered that Cvent didn't even have a roadmap for adopting in the near future.

Review Source

LS

Luis S.  
Senior Systems Administrator  
Public Relations and Communications  
Used the software for: 2+ years

### "Powerful and customizable event platform"

May 2, 2024

5.0

Overall experience has been great. We have been using Swoogo for over 8 years. We have had many successful events with 2000+ attendees and 5000+ virtual attendees.

Pros

Highly customizable Modern looking Support is great Modern integrations and well documented APIs. Access to Dev team forums for suggestions and support

Cons

At the time it was very new so we took a risk but it was well worth it. A little slower on the integrations and updates but I also appreciate this because once on the road map, integrations and updates are well thought out and done right.

Reason for choosing Swoogo

Swoogo looks modern and colorful. Fully customizable and support is great. Met all our needs and more. There was always a way to do something, and our use cases always felt like one-offs that never fit into a cookie cutter platform. The dev team also listens to your suggestions and provides help and suggestions.

Switched from

[Meetingmax](https://www.capterra.com/p/153004/Meetingmax/)

Etouch had a lot of limitations at the time with many pieces that did not full integrate with each other. Meetmax is a great software but requires a lot of support from Meetmax. The look is outdated and even though it is customizable, everything needs to be done by the Meetmax team.

Review Source

DC

Donna C.  
Director  
E-Learning  
Used the software for: 1-2 years

### "Swoogo for Online Learning"

May 31, 2024

5.0

Swoogo has served our purposes very well. We have a lot of components to our business, Swoogo has helped us address 99% of our business needs.

Pros

Swoogo support is excellent. Once you learn the in's and outs of the app it is easy to use. Ease of customizing

Cons

Three years ago the initial setup was a bit confusing.

Reason for choosing Swoogo

Swoogo had the most options and met 99% of our business needs

Review Source

AW

Anna W.  
Marketing and Communications Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "The Swoogo Field of Dreams"

May 1, 2024

5.0

Overall, I have had a very welcoming and supportive experience with Swoogo. Even though they are an event software, I feel apart of a community. Our company's events continue to elevate as I learn more, talk more, and implement more Swoogo features.

Pros

I thoroughly enjoy multiple things about Swoogo. To start, you can make absolutely anything within Swoogo. Have different registration types for your event? Done. Want registrants to only see their relevant information? Done. Need an attractive event site to draw in registrations? Done. As the saying goes, if you build it, they will come. Not only that, the customer support team has always been timely and extremely helpful. Even when I've had to ask a question I couldn't find the answer to, and it was an easy fix, they were there to help. The support team can access your event to give you direct fixes and help on any problem you are facing.

Cons

I would not say this is a con, but something to be aware of before purchasing: Swoogo has a little bit of a learning curve. There are so many opportunities to tailor your event registration to whatever you need, it can honestly be overwhelming at first. However, Swoogo has multiple educational outlets to learn and understand the platform: the knowledge academy, live trainings, monthly webinars, and the support team. When my company first assigned me to manage and create our events, I was nervous about understanding all the features and how to use them properly. After completing the live training and chatting directly with Swoogo experts, I feel like there is now nothing I can't tackle.

Review Source

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