# Swoogo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Swoogo the right Event Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161291/Swoogo/reviews --- Swoogo 4.7 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Swoogo Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews AY Amy Y Corporate Events ManagerAutomotive, 201 - 500 employeesUsed the software for: 6-12 months. “What truly sets Swoogo apart is its user-friendliness coupled with its impressive array of features. Whether it's creating custom registration forms tailored to my event's needs or analyzing data, Swoogo offers unparalleled flexibility. But it's not just about functionality – Swoogo goes the extra mile with its "bells and whistles."“ June 14, 2024 TM Thabo M FreelanceMarket Research, Self-employedUsed the software for: I used a free trial. “The website is not that user-friendly and some pictures or thumbnails don't appear it shows broken pictures and titles.“ May 22, 2025 KS Kim S Vice President of Professional ServicesNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The most outstanding thing about Swoogo is their amazing customer service team, even though it is actually rare to need them to fix something. Since the program is so reliable, most of my customer service inquiries are about how to do something.“ June 5, 2024 FB Folashade B Teacher AuthorWriting and Editing, Self-employedUsed the software for: Less than 6 months. “In complicating settings, it lacks the ability to provide essential technical support.“ May 29, 2025 JS Jelfry S Planning managerEntertainment, 11 - 50 employeesUsed the software for: 6-12 months. “The most i like about Swoogo is the easy way to create and personalize a website without knowing how to program, it's very convenient anytime i need to create a and promote a nee event in this digital era, it's just amazing.“ April 20, 2025 KS Kim S Vice President of Professional ServicesNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Right now, we have to manually attach speakers to sessions and it is kind of a pain.“ June 5, 2024 AY Amy Y Corporate Events ManagerAutomotive, 201 - 500 employeesUsed the software for: 6-12 months. “Its ease of use, robust features, and exceptional customer support make it a standout choice for any event organizer looking to streamline their registration process. If you're in search of a registration software that ticks all the boxes and then some, look no further than Swoogo.“ June 14, 2024 feras r SupervisorRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 1-2 years. “However, I encountered challenges related to the cost or complexity of some features.“ March 15, 2025 ## Showing most helpful reviews Showing 1-25 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use feras R. Supervisor Recreational Facilities and Services Used the software for: 1-2 years ### "Swoodoo features" March 15, 2025 5.0 It's a powerful and useful event management platform, especially for virtual and hybrid events. My overall experience was positive, focusing on ease of use, customization, and customer support. However, I encountered challenges related to the cost or complexity of some features. Pros I liked its accuracy in managing registrations, tickets, schedules, communicating with participants, and analyzing data related to events. With its user-friendly interface that aims to simplify the process of organizing events. Cons It has almost no negatives. I think the price is somewhat exaggerated. Review Source CC Carolyn C. Banquet Hospitality Used the software for: I used a free trial ### "Soogo private audiance" February 13, 2025 4.0 Best part is ability to keep events scheduled Pros Ability to network with others in an audience and speakers Cons Lack of closed caption And circuit ability. To be able to continue to use as an interactive device between members. Like Google meet , Microsoft team, zoom Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Trial of new product for use of event mandate Review Source MG Monica G. Owner Accounting Used the software for: Less than 6 months ### "My Swoogo Review. " June 1, 2025 3.0 My overall experience using Swoogo was pleasantly successful in my honest opinion because, when i was using Swoogo it was surprisingly great. Pros it was wonderful and effective and efficient and it had good quality of me using swoogo. The mobile app was really good to use. Cons Swoogo had some lacking quality in my experience because when i was using swoogo plateform i notice some bad qualities. Review Source OA Oluwaseyi A. system server administrator Information Technology and Services Used the software for: Less than 6 months ### "efficient and User-Friendly Event Management with Room to Grow" May 26, 2025 4.0 Overall, Swoogo provided a solid platform for managing events with user-friendly tools and reliable support. While there are some areas for improvement, particularly in analytics, it met most of our event management needs effectively. Pros I appreciated Swoogo’s intuitive event management interface, which made organizing and tracking events straightforward. The customizable registration forms and seamless integration with payment gateways also stood out as major strengths. Cons The reporting features could be more robust and flexible. At times, generating specific analytics required manual workarounds, which was a bit time-consuming. Review Source FB Folashade B. Teacher Author Writing and Editing Used the software for: Less than 6 months ### "Swoogo Review" May 29, 2025 4.0 The software is great overall but needs additional support when it comes to complicated features in which customers need to acquire the knowledge. Pros Swoogo is a fairly simple software to use because it provides speedy customization feature which allows users to make easy selection and options. When it comes to virtual and hybrid proceedings, it does a fantastic job. Cons In complicating settings, it lacks the ability to provide essential technical support. Its high-quality features are not enough especially in design elements. Review Source IT Isaiah T. Designer Computer & Network Security Used the software for: Less than 6 months ### "Not for the Small Guys" April 23, 2025 4.0 Swoogo provides a great event management platform. Swoogo shows to be most effective for nonprofits and mid-sized organizations. It offers unique customization, upfront no-hidden-fee pricing, and helpful customer support.​ Pros Swoogo stands out as a comprehensive event management solution, offering a balance of flexibility, scalability, and support. Cons The price of Swoogo can be steep for individuals and small businesses. Review Source TM Thabo M. Freelance Market Research Used the software for: I used a free trial ### "Tees Review " May 22, 2025 3.0 Overall I think it's great for the computer or laptop but for mobile phone not that friendly to use due to the complicated outline of the website. Pros It's straight forward on events and registrations on events or upcoming events to individuals who are interested in promoting/participating in events Cons The website is not that user-friendly and some pictures or thumbnails don't appear it shows broken pictures and titles. Review Source RH Rosie H. Manager Events Services Used the software for: 1-2 years ### "Give Swoogo a go! " April 26, 2025 5.0 Really like working along side Swoogo, our clients love it too which is a bonus! Support team are outstanding and so on the ball with any issues. Pros I liked how Swoogo just worked, very easy to navigate and the support system is fantastic. Cons Nothing, everything is just spot on! I honestly cannot fault it. I have tried to find little glitches but there isn’t anything I have came across. Review Source Julianna W. Platform Event Technology LEad Events Services Used the software for: 6-12 months ### "Swoogo review" December 30, 2024 4.0 Overall great experience. I would use it again. I would be interested in under Pros The self managed, self intuitive modules to create web pages and reg pages. Cons Required more advanced coding knowledge to make a site pretty. The basic templates weren't amazing. Review Source Iddy H. Solution Architect Information Technology and Services Used the software for: Less than 6 months ### "Powerful Event Management Tool" January 21, 2025 5.0 Is a robust and user-friendly event management platform, like any tool, it has its drawbacks depending on user needs and expectations Pros Reduces manual work through automated workflows for registration, marketing, and reporting. Cons Some advanced features or integrations may incur additional costs. Review Source AD Ashley D. Regional Director of Technology Real Estate Used the software for: 1-2 years ### "Top Business Decision | Selecting Swoogo for Event Management" November 14, 2021 5.0 Exceptional. We learn and discover new features and functions with every event we host, and my opinion of the software just keeps improving. Pros After migrating from another highly rated event management software, I assumed Swoogo as a product may be equivalent. Wrong. It has exceeded our expectations on performance and features in every way. Registration? Superior. Session Check-In Functionality? Superior. Seating Charts: Fully integrated into registration, and out of this world better. Self-Check-in: Fully integrated, free, and fantastic. And customer service? Responsive and knowledgeable. On top of the features, Swoogo's pricing structure is a huge benefit. Our organization hosts many events. With the pricing structure of past event management software, we paid per registrant. As a result, we were forced to use two separate platforms; one for paid events, one for free events. With Swoogo's pricing model, for the first time we are able to run all events on a single platform. Overall, I have been blown away and count bringing Swoogo to our organization as one of the best business decisions I have made in my career. Cons I have two wish list items for improvement. 1) Customer service can only be contacted by email/ticketing system. There is no phone or chat support, and when you have a time sensitive question, that would be appreciated. 2) My rule of thumb with Swoogo is that absolutely everything 'can' be done, it's just a matter of figuring out how. There is an infinite number of 'if this/then that' customizations, but getting to the desired outcome is not always fully intuitive. Fortunatley, customer service is both patient and creative when faced with a 'we are trying to get the reg flow to work like this...' Alternatives considered [Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Swoogo Pricing: The pricing model made it significantly more affordable for our organization. Features: The feature set was either equivalent or superior to the other options. (In the end, these features ended up not only being equivalent, but significantly better in some instances. Specifically the integrated seating feature, and the self-checkin/onsite badge printing.) Switched from [Stova](https://www.capterra.com/p/88289/Stova/) In large part we were seeking a software that we could host both our paid and free events. On the traditional price per registrant model of most event management software, it was not economical to manage free events. Review Source Response from Swoogo August 4, 2022 Thank you for taking the time to leave us a review, Ashley! We're delighted to hear that you're enjoying using our platform and have had such a positive experience thus far. I can only imagine that having all of your events on one platform now is much less of a headache, so we're happy that we could solve that pain for you. As for your suggestion on implementing phone support, we can totally understand that the option to call is sometimes favorable when in need of a quick fix or solution to an immediate problem. If you ever have an urgent issue or need help problem solving beyond a ticketed response, a member of our support team is more than happy to hop on a call with you. The same goes for help in navigating our system, our team is here to help you every step of the way, so don't hesitate to reach out if in need of assistance. Thank you for being a valued Swoogo customer, Ashley, we appreciate you! - Sam LP Lisa P. Information Systems Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Swoogo is the best event management platform I have used" June 30, 2022 5.0 I can't say enough good things about Swoogo. The user experience, the end-user experience, the customer support, the integration with other tools... everything is so well-designed and user-friendly. Anyone who is looking for an event registration and event management tool should look no further. Pros I've used several event management platforms and Swoogo is by far and away the best one available. It's event builder is flexible, allowing us to design customized registration and virtual/hybrid event experiences as fits the needs of our event/funder. The user experience for our registrants is intuitive and pleasing to the eye. Our Marketing team loves the flexibility with the email designer and the ability to send custom emails to different groups within an event's registrants, and they also find the reporting features tied to emails extremely helpful. Finally, the team at Swoogo is outstanding. Any time I have had a question, their customer support team responds quickly and they have always been able to come up with a solution. Cons The only thing that comes to mind is that I would love the ability to merge contacts in the Swoogo address book. Occasionally we have someone who registers for one event using their professional email address and another event using their personal email address, so now they have to contacts in our Swoogo address book. I'd love to be able to merge them so that we get a complete picture of their registration history with VentureWell in one contact record. That's fairly minor though - I'm exceptionally pleased with Swoogo's product! Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Swoogo Swoogo's price point AND vastly superior product made the choice very clear, and we've been extremely happy with Swoogo since we made the switch! Switched from [Fonteva for Associations](https://www.capterra.com/p/233481/MemberNation/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) We were eager to find a new event registration and event management tool because the tools we had been using were extremely expensive and also did not allow for the flexibility in event design that we are looking for. Review Source Response from Swoogo August 3, 2022 Thank you for leaving this glowing review, Lisa! We couldn't be happier that you and your team made the switch over to Swoogo and we're delighted to hear that you're enjoying all aspects of our platform. As for your suggestion on contact merging in the Swoogo address book, we have a few ideas on a solution for this. I will make sure to pass this along to your Account Manager so that they can reach out to discuss this with you in order to determine the best option based on your individual use case. Thank you for being a valued Swoogo customer, Lisa, we appreciate you! - Sam LC Lisa C. Partner Events Services Used the software for: 6-12 months ### "The most amazing product! - Incredible registration and virtual event software. " April 10, 2022 5.0 I use Swoogo for everything! It has become the most essential tool for our business and a huge added benefit for our clients. Pros The system is so customizable to our needs. We use it for a number of different types of events and forms and it covers all our needs. Another perk is that it allows for unlimited registrations, which helps me keep everyone tracked and counted in the system without worrying about being charged per person. Cons I'd love a quick way to duplicate a webpage across events. Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing Swoogo The price and capabilities that this product had were far superior. Review Source Response from Swoogo June 1, 2022 Thanks for your review, Lisa! I'm thrilled you're loving how customizable Swoogo is along with our unlimited registrations and events. Your suggestion on being able to duplicate a webpage across events is fantastic. I sent this request directly to Chris the VP of Product. But here's what you can do in the meantime: 1. You can build an event that serves as a template, then clone that event as many times as you need for different iterations. 2. If you're using a custom Theme, you can build some content directly into the page so that any new events that are built with that Theme will start off with it. Thanks for using Swoogo, Lisa. We appreciate you! Abby SG Sarah G. Registration & Hotel Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "User friendly modern platform " July 20, 2022 5.0 Very positive, this is an excellent platform Pros User friendly, sleek look and feel, great customer service, great follow up Cons Could use a few added developments such as a proper terms and conditions formatted q/a Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Swoogo Cost, ease of use, features included. Inclusive pricing was very important to us. Review Source Response from Swoogo August 2, 2022 Thank you for your kind words and for leaving us a review, Sarah! We're thrilled to hear you're enjoying using Swoogo and have had a great experience with our customer support team. We are continuously working to update and modernize our platform regularly, so we appreciate this positive feedback. As for your suggestion on adding a native Terms and Conditions formatted Q/A to our system, I will happily pass this along to our VP of Product, Chris. In the meantime, usually what we suggest our users to do is to add an iFrame, image widget, or a link to their Terms and Conditions on their website reg form pages, and then create a required checkbox field on the reg form that would go right underneath that iFrame/image/link. The checkbox field could be called something like "Do you agree to the above Terms & Conditions?" and then make the only choice for the registrant to choose for that checkbox field a "Yes". Hope this helps! Thank you for choosing Swoogo Sarah, we appreciate you! - Sam RK Rachid K. Sales Executive Banking Used the software for: 1-2 years ### "Swoogo Review " April 13, 2025 5.0 Swoogo is a useful event management platform, by providing all tools to organize events. Pros The easy of use regarding the organization of events. Cons Good service for any issues you have resolved in real time. Review Source JQ Joao Q. Software Architect Computer Software Used the software for: Less than 6 months ### "Good application" February 17, 2025 4.0 Pros User-friendly interface and Excellent customer support Cons mobile app has limited functionality compared to the desktop version Review Source MA Miriam A. User Education Management Used the software for: I used a free trial ### "Easy set up with Swoogo " January 9, 2025 5.0 Pros Easy and simple to set up, super user friendly Cons Cost - I only tried the free version and wish there were more low-cost option Review Source AW Anna W. Marketing and Communications Specialist Hospital & Health Care Used the software for: 1-2 years ### "The Swoogo Field of Dreams" May 1, 2024 5.0 Overall, I have had a very welcoming and supportive experience with Swoogo. Even though they are an event software, I feel apart of a community. Our company's events continue to elevate as I learn more, talk more, and implement more Swoogo features. Pros I thoroughly enjoy multiple things about Swoogo. To start, you can make absolutely anything within Swoogo. Have different registration types for your event? Done. Want registrants to only see their relevant information? Done. Need an attractive event site to draw in registrations? Done. As the saying goes, if you build it, they will come. Not only that, the customer support team has always been timely and extremely helpful. Even when I've had to ask a question I couldn't find the answer to, and it was an easy fix, they were there to help. The support team can access your event to give you direct fixes and help on any problem you are facing. Cons I would not say this is a con, but something to be aware of before purchasing: Swoogo has a little bit of a learning curve. There are so many opportunities to tailor your event registration to whatever you need, it can honestly be overwhelming at first. However, Swoogo has multiple educational outlets to learn and understand the platform: the knowledge academy, live trainings, monthly webinars, and the support team. When my company first assigned me to manage and create our events, I was nervous about understanding all the features and how to use them properly. After completing the live training and chatting directly with Swoogo experts, I feel like there is now nothing I can't tackle. Review Source MS Misty S. Executive Director Airlines/Aviation Used the software for: 1-2 years ### "Niche Industry Registration" June 6, 2024 5.0 It has been a wonderful experience, and I am still learning everything the program has to offer. Pros I love the ability to customize my registrations for our events. Because we have such a niche industry it can be difficult to find a product that is off the shelf to accommodate our needs. Cons I would like a better option for managing my events on my phone. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Review Source VR Verified Reviewer Digital Projects Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Full featured event software that covers just about everything" November 26, 2018 5.0 Swoogo is quite new but the developers have thought of almost everything you could want in a single platform for event management. We tested it with one of the biggest events of the year for us and we were able to build the entire form in less time and with less headache than we could with previous software that we were familiar with using for years. I think that alone says a lot. The logic it is based on allows seemingly unlimited options which also lets us make our forms less complicated for users to cut down on mistakes. Pros If you have used other event management software before, the learning curve is not very steep. Very complicated registration sites for events can be created fairly easily and most things are in a very logical place to look with logical steps involved. The ease of use overall is the best part and this ease spans across other features like a full website and mobile app that are all based on the registration so it is all integrated however you want it to be. There is a "package" feature for event registration that lets us customize what is included with what package and the logic that can be applied throughout helps a lot for events that have a lot of options. Cons Compared to other platforms that may have separate but integrated app software, Swoogo's mobile app functionality is limited. You can have things like registrant contacts and program details easily added but more complex features like an integrated map that can pin locations to tell people exactly where and how to get to different locations is not possible. There are ways around this by making a page with a map on it but it is not as user friendly as a map that is linked to program and exhibitor details to pull up the exact location you are looking for. It would also be better if there was integration for existing websites for those who only want to use the registration process and not the website or other functions. Review Source Response from Swoogo November 28, 2018 Thank you for taking the time to share your feedback. We are delighted you are happy with the Swoogo solution! KK Kate K. Event Professional Hospitality Used the software for: 2+ years ### "Tried Many and Swoogo fits the bill!" September 22, 2022 5.0 We have been very impressed by the Swoogo platform and team! Pros We love the flexibility/customization and the customer service is top notch! Cons There are always areas of improvement, we would love to see gamification for the app. Review Source Response from Swoogo October 11, 2022 Thank you so much for taking the time to leave us a review, Kate! We're so happy to hear that you're enjoying using Swoogo and have had such a positive experience working with our team. Our product wizards are currently hard at work building a brand-new mobile app for our users. If you have any additional suggestions, we'd love to hear from you! Feel free to reach out to your AM for further discussion. Thank you for being a valued Swoogo customer, Kate, we appreciate you! - Sam Mary G. Director of Education Non-Profit Organization Management Used the software for: Less than 6 months ### "Simple, Intuitive Event Registration Software" April 6, 2022 5.0 Pros We are just getting the ball rolling with Swoogo, but I'm already impressed! It has been very easy to set up. My members have appreciated his easy the registration is. For me, the automation options are the real star. I am able to automate confirmation emails, “know before you go” emails, registrant invoices, daily and weekly custom registration and transaction reports and more! Cons The only part that has caused any challenges so far has been our integration with authorize.net but we are working through solutions and Swoogo seems to be very easy to work with Review Source Response from Swoogo April 20, 2022 Thanks for your review, Mary! I'm so happy to hear that Swoogo has been a breeze for your team - that's the goal :) It sounds like you've been able to get some time back in your day by using our automation options. I hope you were able to spend that extra time doing something fun! I'm glad our support team has been able to work with you on the different options for the authorize.net integration. We take the utmost pride in our customer support, so please don't hesitate to reach out if you need anything at all. Thanks for being a customer, Mary! We appreciate you. Abby SM Seth M. Lead Technician Research Used the software for: 2+ years ### "ISCB Swoogo review" April 26, 2024 5.0 Pros How well it can be integrated with our other tools and systems Cons The abstraction is often limited to a specific context that doens't always apply Review Source KC Karen C. VP of Operations Consumer Services Used the software for: Less than 6 months ### "Swoogo for your events!" May 6, 2024 5.0 Pros As a new customer to Swoogo, we have found that the Swoogo team has been exceptionally accommodating and attentive to our needs. They have worked diligently to understand our requirements for event management and have been responsive to our inquiries. The Swoogo meeting software has proven to be a robust solution for our conference needs. Its user-friendly design has made it easy for our team to navigate and utilize its features effectively. One of the standout aspects of Swoogo is its flexibility. We have been able to customize event pages and registration forms to align perfectly with our branding and event specifications. This level of customization has allowed us to create a tailored experience for our conferences. Their team is quick to respond to any questions or issues we encounter, demonstrating their commitment to customer satisfaction. We look forward to our partnership with them for our events. Cons So far we haven't found anything. Our event registration is not due to go live until June. Review Source BH Ben H. Manager Design Used the software for: I used a free trial ### "Amazing, if you can afford the price!" March 3, 2023 5.0 Pros The platform in general is incredibly good - any type of event, with registration capturing any details you fancy. In person and virtual even in the same event with different ticket types for each. A whole load of reporting, e-mail engagement and tracking with integrations built in to automate process after a customer buys a ticket. This really is the complete package for serious event organisation. Cons The price. Oh my goodness, the price. It is good, there's no doubting it. We trialled it in partnership with a client and although an amazing platform, the annual cost to run their events would have been over £20k! Your events need to making some serious profit to invest twenty grand a year in the booking platform. Alternatives considered [EventsFrame](https://www.capterra.com/p/171329/EventsFrame/) Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.