# Net Health Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Net Health Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more.

Source: https://www.capterra.com/p/161261/ReDoc-powered-by-xfit

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# 

 Net Health Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Net Health

## What is Net Health?

Net Health is a comprehensive, cloud-based, all-in-one EMR solution for Rehab Therapists. Net Health’s suite of products provides physical therapy clinics with patient scheduling, billing, proper coding, clinical documentation, analytics, reporting, patient engagement and communication. Improve the patient experience, ensure therapists can efficiently create compliant documentation, establish an important revenue stream for your clinic.

## What is Net Health used for?

[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/)

Top alternative

Featured

Overall rating

Based on 163 user reviews

Reviews sentiment

Positive

83%

Neutral

7%

Negative

10%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Net Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.nethealth.com/&name=Net Health)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Net Health

4.1 (163)

VS.

[4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (163)

Ease Of Use

4.5 (709)

Value For Money

4.0 (110)

Value For Money

4.2 (579)

Customer Service

4.1 (145)

Customer Service

4.3 (645)

## Net Health alternatives

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.4 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.9 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Appointment Management

4.6 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Billing & Invoicing

4.5 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Patient Records Management

4.5 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

For Physical Therapy

4.4 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Designed specifically for physical therapy practices

Practice Management

4.7 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Net Health 63 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of drug information such as name, brand, appearance, etc.

Process of automatically notifying clients when payments fail to ensure invoices are paid

Transmit prescriptions to pharmacies electronically

Create and securely store digital patient records

Database of frequently used, popular workout routines

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Intended for medical use such as diagnosis, treatment, and consultation

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Designed for the use of speech therapists

Compliant with HIPAA, which sets standards for sensitive patient data protection

Care of patients who are admitted and stay in the hospital overnight

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Store and view prior invoices for each account/client

Access to patient medication history data

Communicate using messages within the system

Manage and support multiple locations

Track and monitor patient no-show rates

Send personal messages to clients or attendees

Care of patients who do not stay overnight

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Track and organize physician schedules and pertinent information

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Create treatment plans that document interventions and outcomes to track patient progress

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (161)

4.1

Based on 161 reviews

## Pricing

Value for money

4.0 (110)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (110)

4.0

Based on 110 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (145)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (145)

4.1

Based on 145 reviews

## User reviews

Overall rating

4.1

Based on 163 reviews

Filter by rating

5(78)

4(54)

3(14)

2(3)

1(14)

Mentioned topic

Sorted by most recent

MS

Michelle S.

Director of Rehab

Hospital & Health Care

### "Best of the Best. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2025

Have enjoyed utilizing Net Health for 10+ years. Wouldn't want any other EMR. Userfriendly and easy to navigate.

Pros

10/10 customer service. Within 1 minute I can have a customer service representative on the line and connected to my computer to help me with issues I may be experiencing. They are always quick, efficient and kind. Best customer service.

Cons

No complaints

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

TJ S.

Physical Therapist

Hospital & Health Care

### "Net Health is awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2025

Have been using net health since it was called rehab optima- almost 10-12 years now. User friendly app, I wish most nursing homes in the country would use net health.

Pros

User friendly, good customer support, easy to use, has a copy feature with which you can copy parts of your previous evaluations.

Cons

Server issues during the end or starting of the month for close out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ND

Nate D.

Speech therapist

Hospital & Health Care

### "Nethealth review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 31, 2025

Overall pretty good. Definitely has gotten easier as I have been using it

Pros

Ability to fill in documentation through auto generated options or write my own stuff into each section.

Cons

Certain tabs have to be closed when performing certain actions within the system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Swapnil M.

Director Of Rehabilitation services.

Hospital & Health Care

### "Go Nethealth!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2025

Overall, a very good product for therapy providers in nursing home setting.

Pros

Excellent user interface and amazing customer support. Very easy to navigate and is very detail oriented.

Cons

Sometimes asks for frequent password changes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

MJ S.

certified coder

Medical Practice

### "EVERBODYS wounda care program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2025

From a billing and coding stand point, this is by far the easist program in my 20 years hisitory I have ever worked with

Pros

Ease of access; ability to locate allpertinent detail to correctly identify documentation to code corredtly

Cons

sometime, when you print the whole record, you get double pages

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Walaa A.

Health

Pharmaceuticals

### ""Efficient Health Management Tool with Room for Improvement""

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 22, 2025

The application has been highly beneficial in managing health-related workflows. It improved productivity and helped streamline tasks effectively.

Pros

The application is easy to use and offers a smooth navigation experience. Provides advanced features for managing health-related tasks and data efficiently. The customer support team is responsive and helpful.

Cons

occasional technical glitches or performance issues. Requires a strong internet connection to function effectively. The subscription cost is relatively high compared to similar services.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Marsha M.

Medical Scheduler

Hospital & Health Care

### "Net Health Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 8, 2025

Overall my experience with Net Health is amazing from the software to the people we work with.

Pros

scheduler and how to track authorization/visits

Cons

New role outs or new software updates can we a little challenging at times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Shannon S.

SAP Functional Analyst

Consumer Goods

### "Wellborn Net Health"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2024

From the beginning we have had great support and we had great training in the beginning.

Pros

The first aid staff love it. Using this has made their jobs much easier.

Cons

Occasionally we will have to do complete reboots of the system because a user locks up.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reasons for choosing Net Health

Both price and quality of service were the reasons we went with Net Health. We are glad we did.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CU

Chris U.

Insurance Case Manager

Health, Wellness and Fitness

### "NetHealth is Just Terrible"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 3, 2024

With 24 years of experience in this industry, NetHealth is terrible, layout is bad, functionality is poor, innovation is non-existent.

Pros

Nothing really, if it's the only alternative to hand written documentation it's better.

Cons

Organization of features, lack of fluidity moving through documentation. CONSTANT errors with viewing/printing documentation. Moves very slowly to display documentation, only limitations on what you can view at the same time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Robin H.

Clinical Informatics Analyst

Hospital & Health Care

### "Not the Greatest Choice"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

August 2, 2024

I would not recommend using NetHealth due to their lack of customer support and service, if you have a choice. There are many others out there to utilize and that is affordable.

Pros

NetHealth does provide the info needed and works with many other EHR softwares.

Cons

The customer service works at their bare minimum. It takes days/weeks to get a solution or for someone to contact the business back when there is a technical issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/)

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[athenaOne vs Net Health](https://www.capterra.com/compare/98735-161261/athenaOne-vs-ReDoc-powered-by-xfit)[NextGen Office vs Net Health](https://www.capterra.com/compare/31268-161261/NextGen-Ambulatory-EHR-vs-ReDoc-powered-by-xfit)[ChiroFusion vs Net Health](https://www.capterra.com/compare/142407-161261/ChiroFusion-Complete-Practice-Management-vs-ReDoc-powered-by-xfit)[TherapyNotes, LLC vs Net Health](https://www.capterra.com/compare/118981-161261/TherapyNotes-com-vs-ReDoc-powered-by-xfit)[Qualifacts Insync vs Net Health](https://www.capterra.com/compare/144484-161261/InSync-EMR-vs-ReDoc-powered-by-xfit)[SimplePractice vs Net Health](https://www.capterra.com/compare/130710-161261/SimplePractice-vs-ReDoc-powered-by-xfit)[Pabau vs Net Health](https://www.capterra.com/compare/140062-161261/Pabau-CRM-vs-ReDoc-powered-by-xfit)[Compulink vs Net Health](https://www.capterra.com/compare/161261-209707/ReDoc-powered-by-xfit-vs-Compulink-Healthcare-Solutions)[BestoSys vs Net Health](https://www.capterra.com/compare/144398-161261/Bestosys-vs-ReDoc-powered-by-xfit) 

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