# TELUS Trade Promotion Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TELUS Trade Promotion Management the right Trade Promotion Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161139/Exceedra/reviews

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TELUS Trade Promotion Management

4.3 (19)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 15th, 2026

# Reviews of TELUS Trade Promotion Management

Ease of use

3.7

Customer Service

4.4

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AN

Amy N.  
Customer Service Manager  
Food Production  
Used the software for: Less than 6 months

### "AFS 2018"

March 13, 2019

5.0

Being able to see the whole picture of what we are spending will be a welcomed asset to the company as a whole. A view we have not had before and the ability to drill into the information is amazing.

Pros

I love that you can pretty much capture whatever information and compare it to the actuals in about every category.

Cons

Sometimes all of the measures to choose from make it difficult to figure out what you should really be looking at.

Review Source

ES

Emily S.  
Sales Planner  
Consumer Goods  
Used the software for: 2+ years

### "TPRO Admin"

April 6, 2020

5.0

Our planning and performance review efficiencies have improved every year thanks to TPRO!

Pros

My favorite TPRO Feature is the Master Calendar. User Friendly, Presentation Ready, and provides all important information for an account/product in one place.

Cons

I think there is still room for TPRO to optimize in reporting function. Right now the data is all there and easy to pull into Excel - it would be a nice add on to have pre built reports that aggregate data and compare versus prior year.

Review Source

VR

Verified Reviewer  
Broker Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Has to be one of the cumbersome trade systems out there"

December 17, 2021

2.0

It is very frustrating working in this system, it was rolled out to save time but find myself dedicating a majority of my day figuring out how to use the system.

Pros

There's not too much to like about this trade system. It does load quickly and is user friendly, once you know how to navigate the pages.

Cons

When changing volume/trade, the changes are not instant. Sometimes it takes over night to get a final view of any changes. Volume disappears from the trade analyst page.

Switched from

[TELUS Retail Execution](https://www.capterra.com/p/162233/AFS-Retail-Execution/)

Better control trade spend.

Review Source

LR

Laurie R.  
Director of Sales Planning  
Consumer Goods  
Used the software for: 2+ years

### "An all-inclusive solution"

April 29, 2019

5.0

Phenomenal. Often times, you sign up for a software program and find the sales team disappears once execution begins. Not the case with TPRO. The people we dealt with at the beginning are still regularly involved in our system. They are willing to listen to our ideas and have implemented many of our suggestions. We have a proven, positive ROI since implementing TPRO!

Pros

Allows us to plan our total business, regardless of channel. When reviewing options before signing with TPRO, many big-name syndicated data suppliers were unable to help with alternative channels. TPRO can handle it all.

Cons

No "rollup" functionality has been built in. Requires us to export and do our own rollup in Excel.

Review Source

NK

Nick K.  
FP&A Manager  
Food & Beverages  
Used the software for: 2+ years

### "think Product AFS TPM V4 Review"

March 25, 2019

4.0

Trade Pro is a key tool in clearing deduction adequately, and provides a great center point for promotion planning with visibility. There is a lot of potential for the system and as our team improves in the system, Trade Pro provides improved features.

Pros

The system does an excellent job for promotion planning, and deduction reconciliation. Front end layout is straight forward. The ability to generate reporting around sales and trade.

Cons

System can lead itself to become overcomplicated. Promotion building can become complex, and not clear at times.

Review Source

TG

Tim G.  
Director Sales Strategy & Planning  
Consumer Goods  
Used the software for: 2+ years

### "T-Pro Optimum"

April 6, 2020

4.0

The team that manages the program are great, they will help you along the way in any way you need, but you need to have the resources to get the full value of the system. If you do not, it will be an expensive bump chart that you could easily create in Excel with your own POS data.

Pros

The tool as designed is quite impressive. The capability to analyze your promotions and perform What If scenarios and load a full promotional calendar is great.

Cons

My biggest challenge with using this tool was the resources needed to load the POS data on a monthly basis and align the promotions to what was fed into T-PRO from your TPM system. The maintenance of new items and geography changes can be challenging too. If you have the time and resources to put against the program, it is strong, if you do not, it will not be full utilized.

Reason for choosing TELUS Trade Promotion Management

No other programs considered for post promo analysis

Review Source

VR

Verified Reviewer  
IT Director  
Marketing and Advertising  
Used the software for: 2+ years

### "AFS Trade Promotion Management"

March 13, 2019

4.0

Pros

AFS has all the functionality to manage our trade spend. User friendly, easy setup for our users... Support team are exceptional.... very good understanding of the app and the business environment, always a pleasure working with the support team when needed.

Cons

We would like to a note or comment to a deduction at the line item and add a comment to multiply deductions at one time. Clear deductions with positive and negative amounts in on batch.

Review Source

JP

Jean P.  
Senior Trade Spending Analyst  
Consumer Goods  
Used the software for: 2+ years

### "Jean's Review for AFS Trade Promotion Management"

March 11, 2019

4.0

Overall experience is excellent. I love this Trade Promotion Management system.

Pros

I really like that it is very stable and trustworthy . Other trade systems that I have used in the past were often "down" or had issues with data integrity.

Cons

There is very little that I don't like about this software. I guess it would be that if a rebate if increased in an approved/committed promotion that started in the past, the system does not ask for reapproval.

Review Source

VR

Verified Reviewer  
Senior Trade Analyst  
Consumer Goods  
Used the software for: 2+ years

### "Solid TPM System With Some Flaws"

March 14, 2019

4.0

Pros

AFS is a good TPM system that can do most of the tasks you would expect from it. Also, they are constantly improving the system, and adding in new features that their customers request.

Cons

The system is not very user friendly. Little things like being able to use the internet browser controls to go back or refresh would be helpful.

Review Source

VR

Verified Reviewer  
CIO/COO  
Food & Beverages  
Used the software for: 2+ years

### "AFS Trade Promotion Management review"

December 29, 2020

4.0

Pros

Feature rich Excellent integration capabilities

Cons

Cost is high Older technology Not as user friendly

Review Source

JS

Joelle S.  
VP of Sales  
Food & Beverages  
Used the software for: 6-12 months

### "AFS TPM Application"

March 18, 2019

4.0

We have been able to standardize our forecasting system for both revenue and trade spending. We receive accurate and timely reporting showing where we're at to objective and forecast which is improving our planning accuracy.

Pros

This software is intuitive, predictable, reliable and useful across the organization. It's tremendous horse power for the money.

Cons

The inability to perform ROI to the indirect level given direct expenditures do not flow to the indirect level.

Review Source

TB

Thomas B.  
Customer Sales Manager  
Consumer Goods  
Used the software for: 6-12 months

### "TPro Easy Usage of System"

April 6, 2020

5.0

Solid product w/useful outputs that drive profitable sales

Pros

Volume and spend functions are easy to pull and understand/modify as needed to attain profitable programs

Cons

Nothing, was an easy to use system that satisfied all my sales needs

Review Source

AE

Alba E.  
TPM Analysist  
Food & Beverages  
Used the software for: 2+ years

### "TPM Analysis Review"

March 14, 2019

5.0

Pros

It's easy to use and understand. Specially for our sales force who uses it once a month or even less.

Cons

The planning and analysis is very limited.

Review Source

dR

david R.  
Sales  
Food Production  
Used the software for: Less than 6 months

### "Novice User Feedback"

April 6, 2020

4.0

I like the potential. The challenge is becoming a power user when not using that often.

Pros

Once you get the hang of it (use it more frequently), it becomes more and more user friendly. (Not where I want to be but should be there with more practice. There is an enormous amount of data that can be used and parsed for analysis. I like the folder approach to guide you through all this data. The Sales and Volume Planning reports have been useful thus far. Mostly (In what I have used the software for), it does not take a long time to pull every query (except for the accrual folder; it spins for a while).

Cons

I would like to be able to download data/reports to excel (maybe there is a way, but I have not figured it out). The first few times you use, it can be pretty intimidating. It takes time to get the hang of it, but the more you use the easier it becomes. More use coupled with more training at different proficiency levels could accelerate user productivity. I have had "long spins" when I go into the accrual folder. When I launch, and every time I enter a new parameter (my name, Customer, etc.)

Review Source

NK

Nia K.  
Sr. Business Development Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Very intuitive and insightful"

April 6, 2020

5.0

Pros

The ability to layer over consumption with shipments and pull reports. A lot of systems are data entry and unable to pull reports afterwards

Cons

N/A - not used it enough yet. Does seem like a multitude of pieces to enter so potentially easy to make an error or oversee something

Review Source

sS

scott S.  
Region Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "T-Pro"

September 3, 2019

4.0

Pros

Ease of the system and the trainers who presented the system.

Cons

Need more training that the half day we were provided.

Review Source

RB

Ryan B.  
Market Manager  
Wine and Spirits  
Used the software for: Less than 6 months

### "9.27.21 Review"

September 27, 2021

4.0

I mainly used it to help the team with correcting the price promotions by chain. It was helpful once the promotions by brand and by chain were corrected.

Pros

Being able to put in price case scenarios.

Cons

A little more manual than expected by having to update each brand by size.

Review Source

MH

Maria H.  
Associate Business Developement Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "T Pro Review"

April 6, 2020

4.0

Overall its been a positive experience with good pdf training documents to help with questions.

Pros

The ease of creating a promotion with the drop downs for performance, volume broken down by items and by weeks.

Cons

I haven't used it long enough to have any serious cons.

Review Source

MT

Mike T.  
Account Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "TPRO Review"

April 6, 2020

5.0

Forecasting consumption while evaluating Profit and Loss per scenario.

Pros

After being explained how to use it, it provides a significant amount of Data and Analytics for the user.

Cons

Unless you take the training, it might be difficult to use based off the amount of options the software has.

Review Source

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