# Veriato Workforce Behavior Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Veriato Workforce Behavior Analytics the right Remote Monitoring and Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161116/Veriato/reviews --- Veriato Workforce Behavior Analytics 4.2 (127) [View alternatives](https://www.capterra.com/p/161116/Veriato/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Veriato Workforce Behavior Analytics Ease of use 3.8 Customer Service 4.3 ## Pros and Cons in Reviews DM Dana M EducatorEducation Management, Self-employedUsed the software for: Less than 6 months. “Not sure if I want to use a service where reported issues aren't investigated.“ June 21, 2021 DM Dana M EducatorEducation Management, Self-employedUsed the software for: Less than 6 months. “We could not retrieve your eligibility information.“ June 21, 2021 DM Dana M EducatorEducation Management, Self-employedUsed the software for: Less than 6 months. “That some as simple as filing my insurance is not taken seriously.“ June 21, 2021 HG Howard G CEOE-Learning, 51 - 200 employeesUsed the software for: Less than 6 months. “Our IT Support people reported that "Due to the systems locking up and performance loss we had to remove the software.“ August 26, 2020 ## Showing most helpful reviews Showing 1-25 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jim H. CEO, Insider Threat Program Development-Management Training Course Instructor Computer & Network Security Used the software for: 2+ years ### "Veriato Recon Review" January 25, 2019 5.0 Veriato solutions are excellent products for detecting and mitigating employee threats. Pros The software is very affordable compared to similar products on the market that are quite expensive. The user interface is easy to navigate, and the information provided on potential employee threats is outstanding. I provide training and consulting services related to Insider Threat Programs, and Insider Threat Mitigation (www.insiderthreatdefense.us). I have recommended Veriato Recon and Veriato 360 to my 500+ clients. Many have purchased Veriato products and are quite please with both products. Cons I cant find anything I don't like about Veriato products. As part of my consulting for my clients, I review various employee threat detection tools and make recommendations. Veriato products are my # 1 recommendation to my clients. Review Source Andrew H. IT Manager Information Technology and Services Used the software for: 2+ years ### "Solid Application Backed By Great Tec Support" January 15, 2019 5.0 Quick to Install, Price for the level of protection and upkeep cost extremally reasonable. Pros I think the true value of this application besides the implied protection form RansomWare is a good server side file revisioning and quick restore system. We have used this product to recover deleted files that would otherwise cause lost employee hrs. Nightly backups may be getting done but when your employee has lost a document (deleted by accident, saved overtop of the wrong file..) they spent a few hrs on, you can easily and quickly restore the file. Far faster then going though any backup/restore process. Cons Nothing I can think of, anytime we had a slight glitch Tech support has been over helpful, including hopping on our system to just sort out things rather then just pointing me to a bunch of technobabble documents that may not apply to my exact issue like usually happens. Review Source CW Charlie W. IT Director Financial Services Used the software for: 2+ years ### "Antiquated Monitoring System " January 11, 2019 2.0 We've used Veriato since before they were acquired (formerly SpectorSoft). Our use case: Recording systems ad-hoc for legal review purposes (disgruntled or departing employees). If an employee does something malicious (data exfiltration, deletion, etc.), the software is only effective to verify what was done after the fact. Alerting is not very good. That said, it's a great value for the money if you're not intersted in real time user behavior analytics. Pros Reasonably priced Good US-based tech support Cons Very outdated compared to peers No user behavior analytics Resource intensive - client side Difficult to deploy to remote machines Not all features work the way you'd want them to Review Source Response from Awareness Technologies January 14, 2019 Investigator, while a great product is really designed for temporary or short term directed investigations. Our Recon product does include behavior analytics and when coupled with our 360 product provides a holistic Insider Threat Management platform. Our AI is advanced and will be looking at devices, files, locations, skype conversations, etc. It will understand the sentiment in the language of the monitored users and identify changes from positive to negative. Our product will review a user's normal behavior over the course of a rolling 21 day period to set the baseline and identify trends moving forward, for activity, then provide alerts if anything exceeding the norm occurs. It compares the dynamic baseline to current behavior. This will raise awareness for the need of best practices education on company policies as well; (such as use of USB drives, uploading documents and where, etc.). Cerebral is able to compare 1:1 and 1:Many. Steven S. Owner Computer & Network Security Used the software for: 2+ years ### "Veriato" January 6, 2019 5.0 Pros Best software for monitoring PCs You can get a clear picture of exactly what your employees are doing on their PCs Cons Not so easy to deploy Antivirus eats up the software. you need to keep the software up to date. Review Source Mike G. Owner Information Technology and Services Used the software for: 2+ years ### "The best way to monitor your employees " January 11, 2019 5.0 Pros Veriato Investigator records everything an administrator or business owner would want to see. The best feature is the ability to play back screenshots, almost like a video! Cons Setting up antivirus software exclusions can be difficult, but their support pages document the process very well. Review Source Robert P. IT Specialist Banking Used the software for: 2+ years ### "Gets the job done!" December 18, 2018 4.0 Overall I am satisfied with out use of Veriato software. I would recommend its uses in most environments. Pros Very well priced Small footprint on our servers Works very well Cons Requires a lot of work to get set up Support can take a while at times Review Source Ken A. Chief Information Officer Law Practice Used the software for: 6-12 months ### "Block IT" January 15, 2019 4.0 I like the potential of this product and features are very cool. You need to focus on placing non-structured files and data in proper folders and maybe just unprotect that folder. Pros The software has some really cool feature with blocking and creating snaps of files before they are change for rollback purposes. Cons Not so easy for the tech person to have their "stuff" sitting on a protected share. There tents to be a lot of user locking with the IT techs and service accounts which makes sense because of the downloads we do and we just store files anywhere we can. Review Source KC C. IT Specialist Chemicals Used the software for: 1-2 years ### "Veriato collects everything" January 18, 2019 5.0 The software is great, if you have any question about what an employee is doing with there time and sensitive data you know it all. Pros How easy it is to setup and the amount of data that is collected. Easy to go back and see what has been collected. All the reports are really nice as well. Cons Adding and removing accounts, to redeploy lic you have to remove them all. Then re add them. Review Source Kevin T. Managing Director Consumer Goods Used the software for: 2+ years ### "Great Tool, a little tricky to use" December 18, 2018 4.0 This is a reaction ary tool for me at this time. While i believe i can get reports that will show daily activities, i am more interested in using first as a deterent to bad behanvior, and then as a way to figure out, if there is a problem, who is doign what, etc. Pros i love the fact that you can monitor acitivty. I have caught 2 associated doing nepherious activities, leading to their dismissal. i woudl have otherwise not been able to. Cons They upgraded their software about 3 years ago to the cloud. its much slopwer and the dashboard is a bit more confusing. Review Source Fred Y. President/CEO Automotive Used the software for: 1-2 years ### "A great Solution Tool" December 27, 2018 5.0 The biggest challenge I had was to learn our office assistant's efficiency based on time spent on her personal agendas. Pros I was able to identify areas where we could improve work productivity by restricting access to websites that were not work necessary. Cons I had to get outside tech help for initial set-up. Review Source BG Benson G. IT Manager Information Technology and Services Used the software for: 1-2 years ### "Conventional Analytical Solution " May 1, 2024 5.0 Pros Veriato Workforce gives an imperative remote monitoring option, and it gather the required information for solid reporting. Cons Veriato Workforce brings a focused analytical measures, without compromise. Review Source SB Samuel B. IT Systems Administrator Airlines/Aviation Used the software for: 2+ years ### "It Does The Basics" December 27, 2018 4.0 Overall, it's been reliable. I think there's probably work to be done regarding the e-mail and internet browsing capturing. Pros For the most part, the software captures what I'm looking for especially the screen captures. I also like the flexibility to see a wide range of data and the various ways I have to view the data captured. The reporting is also an added bonus. Cons Recently I've had the most trouble with capturing e-mail and internet browsing. I've also had issues where the software is working one day, and for no known reason, it just stops working requiring me to reinstall the agent. Granted, I'm not running the latest/greatest version of the Server nor client packages, but I still would expect it to be more stable. Review Source sT sergey T. Owner Construction Used the software for: 2+ years ### "Review of software: Nice functionality but poos quality" January 11, 2019 1.0 Pros Recording and the screen recorder. Easy to Use. Cons Constant blue screens and crashes. This happens on a regular basis. The problem is you are not a partner of Microsoft or any of the anti-virus companies. The solution resembles a bolt on system, and is great when it works but continues to experience a lot of issues. The software does not keep up with updates of operating systems and anti-virus's and is re-active when there are problems and not pro-active. Review Source KL Kai L. IT Administrator Pharmaceuticals Used the software for: 2+ years ### "Veriato 360 Review" December 27, 2018 4.0 Pros Veriato 360 is easy to set up and the user interfaces are very user-friendly. It records user activities and notifies the administrator when an event has been caught. This is a great employee monitoring software I think every company should have as parts of their security plan. Cons One of the issues I have is to access archived screenshots. It seems to only keep the recorded data up to a certain time period. I am also having lots of trouble with built-in anti-malware in the Windows 10. It will report Veriato 360 as a malware every time the monthly update applies. Review Source JH James H. Network Administrator Information Technology and Services Used the software for: Less than 6 months ### "Features and functionality that you didn't even know you wanted!" January 11, 2019 4.0 Overall Veriato Recon has offered us more capability than we even knew existed at the outset of the project. It fulfills our requirement of keeping confidential data secure. Pros The thing I like most about Veriato is the comprehensive features included. When reviewing a software for remotely monitoring our users, we had in mind that we only wanted to have a record of files that they were accessing or copying. In our first demo of Veriato, we were surprised to see the "DVR-like" functionality of being to watch a user's activity every step of the way from opening a share, copying a file, sending messages, attaching that file, etc. The fact that it records all of these screenshots and keeps such a small footprint is great. Cons The initial installation and setup was a bit of a challenge. We needed our Veriato server to be accessible publicly for external clients and also had to take some extra time to make sure our Antivirus did not interfere with the client software. Review Source PO Phillipp O. I.T Technician Information Technology and Services Used the software for: 6-12 months ### "A superb product for vigilant management staff" January 21, 2019 5.0 We are a MSP and provide this solution to multiple of our clients. All of them (after the initial deployment) are very happy with the results and the data it provides to increase productivity and audit their daily operations. Pros Ease of use and the ability to provide our clients with portal access. For most users the simple functions of the software are easily reachable and the data is displayed in a manner that is intuitive and understood without high-level I.T knowledge. Once the software is deployed the management console is easy to use and low-impact. Cons Initial setup can be tedious in regards to getting all of the recorders deployed. We've used this multiple times and each time there has been some sort of complication that makes the wizard impossible to use for a complete deployement. (WMI and the like.) Luckily there are work-arounds and when you work with the support they are eager to assist and resolve any issues you run into. Review Source Bobby B. Partner Information Technology and Services Used the software for: 2+ years ### "Great Software" December 27, 2018 5.0 Pros Veriato 360 is easy to use and is very affordable. Cons Product can end up using significant disk space so you have to plan your deployment carefully. This isn't really a gripe, but is the only con I could think of. Review Source JS Jason S. IT Professional Information Technology and Services Used the software for: 2+ years ### "A good tool for keeping track of the employees" January 20, 2019 5.0 This is a good overall product that keeps track of employees online activities and company time. Pros I like that I can see what my employees are doing and when they are doing it. How they are utilizing company time and money! Cons It can be cumbersome and timely to install. Some of the settings are a pain but a skilled IT professional can overcome those pains. Review Source PS Paramjot S. Network Administrator Industrial Automation Used the software for: 2+ years ### "Veriato 360" January 4, 2019 3.0 Overall experience with Veriato is mixed. It get problematic when recorder have compatibility issues. Most of the time Outlook have issues. Pros Easy to deploy recorder and create manual installation for remote computers. Easy layout for finding information. Cons 1) Recorders most of the times cause compatibility issues with few machines. And it is random same recorder working for one machine and not for other. Hard to troubleshoot the issues sometimes. 2) Recently one recorder update wreck the Windows boot. After installing Windows not able to boot and even not able to repair itself. 3) Never get an email for the new exclusions if it is there with the release of new recorders. Review Source SS Steve S. Network Administrator Construction Used the software for: 2+ years ### "Quality Product that does exactly what is advertised" August 14, 2017 5.0 An ability to easily and unobtrusively monitor the actions of employees. Also, an easier means to block sites that we do not want frequented by our employees. Pros Once setup it is easy for HR to review the items they want without assistance. Program does not affect the performance of the clients being monitored. Technical support is fantastic when an issue does arise. Cons Getting clients configured the first time for the program can be frustrating. Getting Veriato 360 to work with AVG can be difficult. Difficulty pushing updates to computers not directly tied to domain; therefore, not always advantageous to have the latest updates. Review Source HG Hal G. Technology Solutions Printing Used the software for: 1-2 years ### "Must have tool for any business" December 18, 2018 4.0 We had many thoughts about what time the staff was spending on certain items and were able to confirm those assumptions. Pros Stealth, easy to deploy and comprehensive. Cons Nothing, was great software, we absolutely love it Review Source RM Ray M. Owner Information Technology and Services Used the software for: 1-2 years ### "Software I like" January 11, 2019 4.0 Since I got the software and deployed on many servers,,, . I can sleep at night....is one off the best software protections...ever seen.. I love it... Pros The Protection ..REAL LIVE PROTECTION.. and the sense of you are in control.. Cons i have not seen any product to protect workstation..if so I need to know about it,,so we can protect the workstations Review Source VR Verified Reviewer Process Engineer Wholesale Used the software for: 1-2 years ### "Great product" January 4, 2019 5.0 great Pros Ease of use, user friendly and quick access Cons challenge that we cant switch system on fly Review Source DJ Debbie J. President Consumer Services Used the software for: 2+ years ### "Not easy to use and consistently crashes" December 26, 2018 1.0 Would not use again, was basically a waste of money for us. I tried multiple times to get support, from shortly after we installed to recently. Was more work trying to get this to work than was worth it. Pros The idea of what it could do (but never did) Cons Cumbersome, not easy to navigate and regularly stopped working. Review Source Response from Awareness Technologies December 28, 2018 Please allow us the opportunity to fix this for you. Let's connect as soon as possible. Veriato is investing in customers and we want your use to be successful. Suzette Palmer Director of Customer Success spalmer@veriato.com CB Caroline B. Legal Administrator Legal Services Used the software for: Less than 6 months ### "First Time User" January 23, 2019 4.0 Although we discussed using this type of software in the past, we finally purchased this, based on our IT's recommendation. It paid for itself, unfortunately, giving us the information confirming our issues with an employee. Pros I especially liked the screen shots feature. I thought the pricing was reasonable as well. Although I didn't look for a training section, I thought the software was user friendly and I was able to navigate my way just by the buttons/menus. Cons I had a question on getting right to the screenshot feature. I would also like to have had a way to narrow down my viewing time instead of going through the Refresh screen and then putting in my dates. There may be another way but I didn't research that further. Review Source Similar Products Featured ## Related categories [Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)