# ONESOURCE Indirect Tax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ONESOURCE Indirect Tax Software - reviews, pricing plans, popular comparisons to other Financial Services products and more. Source: https://www.capterra.com/p/161100/ONESOURCE-Indirect-Tax --- # ONESOURCE Indirect Tax Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ONESOURCE Indirect Tax ## What is ONESOURCE Indirect Tax? Indirect tax is a software suite of products that were specifically made to help small to large companies with tax responsibilities. The products support companies to manage their sales & use tax, VAT & GST. These factors are managed with our 4 products: Determination software, which determines & analyzes, Indirect Compliance software that helps with the management, Fast Sales Tax software focuses on compliance and lastly, Certificate Manager validates, tracks and governs exemptions certificates ## What is ONESOURCE Indirect Tax used for? [Sales Tax](https://www.capterra.com/sales-tax-software/)[Financial Services](https://www.capterra.com/financial-services-software/)[Tax Preparation](https://www.capterra.com/tax-preparation-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ONESOURCE Indirect Tax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://thomsonreuters.com&name=ONESOURCE Indirect Tax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ONESOURCE Indirect Tax 4.0 (14) VS. [4.7 (3,578)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting Price Contact vendor Starting Price $800 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (14) Ease Of Use 4.5 (3,578) Value For Money 4.0 (10) Value For Money 4.6 (2,988) Customer Service 3.8 (10) Customer Service 4.6 (2,885) ## ONESOURCE Indirect Tax alternatives [4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (99)](https://www.capterra.com/p/176134/IRS-Solutions-Software/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.5 (73)](https://www.capterra.com/p/119968/TaxCloud/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [4.5 (285)](https://www.capterra.com/p/150647/Canopy-Tax/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/161100/ONESOURCE-Indirect-Tax/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Client Portal 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients Document Management 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Tax Calculation 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Tax Filing 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Data Visualization 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data Exemption Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Identify and track situations that legally reduce financial liability ONESOURCE Indirect Tax 9 features Private online space that lets businesses securely share documents and provide information access to clients Graphical representation of data Store, manage, and track all electronic documents in a centralized location Identify and track situations that legally reduce financial liability Calculation of consumption tax imposed on the sale of goods/services Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Implementation of various strategies to manage tax obligations via planning and maintaining compliance Get Advice We can help you find the software with the features you need. Features 3.9 (14) 3.9 Based on 14 reviews ## Pricing Value for money 4.0 (10) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (10) 4.0 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (10) 3.8 Based on 10 reviews ## User reviews Overall rating 4.0 Based on 14 reviews Filter by rating 5(5) 4(6) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent TD Tracey D. Senior Tax Manager Machinery ### "Only need Onesource" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 This product is extremely easy to navigate. Pros Provides current tax information with explanations and citations. Cons Negotiating the cost of use for this product is time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IT Isaac T. Finance Manager Utilities ### "Cautious and Insightful Resource Managning Avenue " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2024 ONESOURCE has the right commitment in matters tax computation and compliance for our organization. Pros ONESOURCE ensure businesses comply to tax, and it follows all the cost accounting extensions. Cons ONESOURCE is conducive and reliable in bringing sustainable tax management. Switched from [Taxprep](https://www.capterra.com/p/185193/Taxprep/) [Intuit ProConnect Tax](https://www.capterra.com/p/249727/ProConnect-Tax/) [Lacerte Tax](https://www.capterra.com/p/249726/Lacerte-Tax/) [ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jennifer K. Controller Food & Beverages ### "OneSource Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 May 15, 2023 The overall experience with ONESOURCE has been pretty good, the returns they have, they do extremely well. Pros What I like most about ONESOURCE is how easy it is to file and pay Sales/Use Tax returns. Everything is in one place! Cons What I like least about ONESOURCE is that there are some missing returns and the helpdesk situation is awful. We have had several tickets open for months with no movement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Siddhant T. Consultant Financial Services ### "Best platform for tax return prepration" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 7, 2023 OneSource is strong platform, equipped for finishing different expense related consistence endeavors. They have a phenomenal care staff that is prepared to help assuming you stall out. Their client relations staff is well disposed, accommodating and not assertive. Pros The best about this product is the simplicity of uniting different entities for our assessment form. This product empowers us to unite numerous entities into one detailing element precisely. The support team actively look into the matter whenever I reach out. Cons It required me a long investment to become acclimated to how to utilize OneSource successfully for state taxes. It isn't excessively easy to understand or instinctive. There have been a few issues with the product that I needed to call backing to assist with, and the responses are once in a while an end-go around what the product ought to do. Also, the forms are not released as quickly once released by IRS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kevin L. support analyst Utilities ### "Good but not great" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 5, 2022 Pros Good enough to manage our tax updates without any complexity. It does the job of updating when needed to. Cons The program itself feels a little old. There would be many instances where the user login does not work even though I never changed my password. The site itself crashes as well at times. Wish it was more updated and maintained. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brittany M. Communications Manager Health, Wellness and Fitness ### "I don't love OneSource" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 March 31, 2021 Overall, my experience has been negative. As a user, I was never trained on OneSource and it is hard to complete steps. The row structure is confusing for the time card. Pros There is not much I love about OneSource. It takes my timecard but it is not very intuitive. Cons The buttons and rows do not make sense. It is hard to find my PTO balance other looking at my past paycheck sheets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 6, 2021 Brittany: I am sorry to hear about the frustration you are having with your software. However, you have posted a review on the wrong product. We are a small ERP software company out in Utah. Our Product is called 'OneSource Software' but it does not do time tracking, payroll, etc and Christ Community Health Services is not one of our customers. We would greatly appreciate it if you would please remove this review ASAP and post it on the correct software product. Thank you :) (Steve Childs) Cara H. Claims adjuster Financial Services ### "One source is a versatile software program" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 3, 2019 Pros The versatility of this program is awesome. I can enter my time into my time sheet, review my job history, and look up my paystub history. Cons Sometimes it is difficult to make changes or edit fields in this application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 4, 2019 Cara: Our application is built for small wholesale distribution companies. We do not have USAA as a customer and we do not have a time sheet in OneSource. You may want to to find the proper vendor and move this review to their profile. --Thank you!, Steve Childs LB Lynn B. Attorney Legal Services ### "Sometimes Complicated" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 17, 2019 Overall, I do like the returns that OneSource allows me to produce, but it is not easy to use in my opinion, and I seem to be calling for support more often than I should have to in order to figure things out (and, as previously noted, there is not always an answer or a logical fix to the problems I have encountered). The support has always been good though. The people are polite and knowledgeable for the most part, and they do get back to you quickly when you have a problem. Pros I have used OneSource for the preparation of estate tax returns and gift tax returns. It produces a good return for filing and has a great added benefit of a MA estate tax option to create the MA estate tax return after the federal estate tax return is complete. Once you get used to the data entry options and the lingo, it works pretty well. Cons It took me a long time to get used to how to use OneSource effectively for estate and gift tax return preparation. It is not overly user-friendly or intuitive. There have been some issues with the software that I had to call support to help with, and the answers are sometimes an end-run around what the software should be doing (for example, a calculation was not coming out correctly, so I was told that it was impossible to correct it and that I had to make an extra entry to "create" the correct result, which the IRS will scratch their head at when they see it). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Christy L. Community Manager Real Estate ### "onesource" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 28, 2018 Helps to combine all accounts into one place. Pros Easy to use and effective. Helps combine accounts all in one place. Cons I can 't think of any thing that I dislike about it. Helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Susan D. Sr Tax Accountant Medical Devices ### "Onesource needs improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 26, 2018 It helps to have it as a tool but it definitely needs fixing...too many obstacles to make updates, not so user friendly. Pros helps to organize data on numerous returns Cons Cannot make necessary edits like when filing frequency changes or preparer name needs to be updated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161100/ONESOURCE-Indirect-Tax/reviews/) Popular comparisons [Vertex vs ONESOURCE Indirect Tax](https://www.capterra.com/compare/160387-161100/Vertex-SMB-vs-ONESOURCE-Indirect-Tax)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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