# Clockwork Recruiting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clockwork Recruiting the right Recruiting solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161016/Clockwork-Recruiting/reviews --- Clockwork Recruiting 4.4 (51) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 14th, 2026 # Reviews of Clockwork Recruiting Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews SK Sandra K DirectorHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “His presentation was not a big sales chat but a real time demo of what my clients would see and what I would see - it was easy to follow and I was able to gauge the overall fit easily.“ March 27, 2024 RG Rebecca G Project ManagerHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months. “Functionality is still being worked out - e.g., no good way to see the org chart of an organization when the data is available to do so, need more capability to run reports across all open projects for an overall view versus just one project at a time.“ December 15, 2020 SK Sandra K DirectorHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “The demo with \[sensitive content hidden\] was fab - instead of going through and showing me all the benefits he went to price which I really appreciated - the money talk was done and then I could see if it was worth investing my time to continue.“ March 27, 2024 JB Jon B PartnerManagement Consulting, 2 - 10 employeesUsed the software for: More than 2 years. “The functionality of the source environment/add company lists has gone down in quality recently, as now companies must be added in clockwork before being added to the source environment which is a bit of a time waster.“ December 3, 2020 LD Logan D Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “The reports we can generate for our clients allow the search process to be completely transparent and is a differentiator for our client experience.“ December 15, 2020 DL Dan L RecruiterStaffing and Recruiting, 11 - 50 employeesUsed the software for: I used a free trial. “It took a while for installation of the product and required us to use an updated newer system, so that was an added expense.“ October 17, 2020 KM Kirsten M Project Coordinator Management Consulting, 2 - 10 employeesUsed the software for: 1-2 years. “It is also helpful that Clockwork can provide different types of reports for the projects and that you can access them at different stages of a project.“ December 8, 2020 JC Jason C Executive RecruiterHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months. “It does not intergrate well with LinkedIn and requires a lot of duplication of effort if using it in conjunction with LinkedIn.“ December 8, 2020 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott L. Director, Global Executive Search Computer Software Used the software for: 1-2 years ### "Excellent product overall. Definitely pleased we purchased it..." December 3, 2020 5.0 The experience has been generally quite good. Purchasing the product is easy and the women we have dealt with in getting a PO have been quite responsive and helpful. I have not had many issues with the software, but on the one or two occasions I did, I could not reach a live person, but only an e-mail address. The person responded in a timely way, but they did so by sending me a link to a video on YouTube to answer my questions. These did answer my questions, but I felt it was a bit impersonal and would have liked to speak with a live Customer Service rep. Again, as with my comment above, this is not going to keep my team from using the product, but it is definitely something Clockwork can improve upon, as the rest of the product experience has been great... Pros Very easy to use. Intuitive in all ways. The Long List presentation function is extremely strong and my Executives have responded to it very well. Very easy to upload profiles and resumes, as well as to edit details once a candidate is in the system. Good search functionality - both for candidates and roles (although we do not use all of the functionality, as we are a Software company and not a search firm). Cons Clockwork used to work PERFECTLY with LinkedIn, but since LinkedIn changed their formatting, I can no longer use Clockwork with Recruiter. Therefore, I have to find the candidates in Recruiter and then go to their Public profile in order to use the direct input functionality for the software. It is only 1 extra step, so it is not difficult to do so, but it is none-the-less frustrating when I was used to it working perfectly with LinkedIn before... That said, it would not keep me from using the software & I literally just re-upped my licenses for my team a couple of weeks ago... Alternatives considered [Avature](https://www.capterra.com/p/188984/Avature/) Reason for choosing Clockwork Recruiting Cost / Ease of Use Review Source VR Verified Reviewer Director of Technology Staffing and Recruiting Used the software for: 2+ years ### "Great in most areas of Clockwork" December 3, 2020 4.0 Very positive. Pros I Still love the ease of parsing a person's LinkedIn profile to their Positions, and Contact Info fields. I appreciate the ease of setting Tags on People to easily export lists for Email Marketing purposes. Our Consultants would say the ease of sharing Projects to our Clients. Cons We had been waiting for a resolution on a few primary fields within Deals. We are able to use them now via Custom Fields. We would like to see a more robust Companies section. Currently any Company name can be added via LinkedIn Profile / Contact Grabber. This leads to a lot of duplication of Companies, which requires ongoing maintenance. When our data was originally imported - from an Encore database, our Internal Projects (we term a result as Internal, when our Client hires/promotes an internal Candidate) were imported twice. I had to manually go through each duplicate Project (58 of them), remove Notes pertaining to the duplicate project on each Person's record.. and remove each person individually from the project. It was a huge manual process to correct a Clockwork import error. Reason for choosing Clockwork Recruiting At the time.. we were waiting for Cluen to produce a web-based version of Encore. We were told it was on the way for two years. Review Source JP Jordan P. Talent Associate Human Resources Used the software for: 1-2 years ### "Newer, Still Working Out Kinks. Very Manual" January 31, 2024 3.0 Pros I enjoyed the customization we were able to implement for our business/client needs. It got the job done after a lot of manual work. The customer support team is dedicated to improve the product and assist. Cons It's not a pretty product, very bland interface. We had many issues with updating status (often times a lag) and it's a very manual product (I've used better and more functional CRM/ATS products). Review Source BH Beth H. Founder Staffing and Recruiting Used the software for: 2+ years ### "Intuitive; Streamlines Executive Search Workflow" December 10, 2020 5.0 Overall, very happy with Clockwork! Highly recommended, especially for executive search consultants who don't need all the bulky features of many of the ATS products on the market. Good pricepoint. Pros Clockwork has changed the way we work internally and with our clients. The interface is clean, user-friendly. There is a "client view" which enables collaboration with the hiring team. We were early adopters and updates haven't gotten in the way of our workflow through the years. As one reviewer notes, limited live customer support (which seems to be more common these days with SaaS), but the online team is prompt and responsive. Users can suggest and vote on features you would like to see implemented in future versions of the software. We reviewed other ATS software, but Clockwork was the best for our needs as an executive recruiting firm. Cons Although not troublesome enough to change services, I would like to see more seamless integration with LinkedIn Recruiter. Currently, Clockwork pulls top-level data (bio, work history, etc.), which is helpful. But Clockwork's Contact Grabber typically does not pull sub-data under work history. Hopefully this is being reviewed/resolved. Also, I would like to see a notice or flag in Clockwork when an individual updates his/her/their LinkedIn profile so that the database stays current. Perhaps something they are working on? Review Source KM Kirsten M. Project Coordinator Management Consulting Used the software for: 1-2 years ### "Clockwork Recruiting Review" December 8, 2020 5.0 Pros The largest pro about the software is that it is user friendly and straightforward, especially when building a database of candidates. The software is easy to navigate and has plenty of features that both retained and contingent recruitment professionals would find relevant and useful. One feature that is quite useful is having the files section separate from the notes section so that is it is easy and quick to access/store files associated with the candidate or client. It is also helpful that Clockwork can provide different types of reports for the projects and that you can access them at different stages of a project. It is also a large pro that it is easy to edit, modify or change information for projects, clients and candidates in Clockwork. Cons There is nothing specific that stands out as a con about this software. There could be improvement with identifying when two candidate profiles are different from one another and there is no need to merge them (and not continuously notifying the user). There could also be improvement within the companies section and creating a section to group companies in similar industries so that target lists could be created easier with the information that is already in the database. Review Source VR Verified Reviewer Market Analyst Human Resources Used the software for: 1-2 years ### "New Updates" December 3, 2020 4.0 Only software I've ever used in my line of work. Pros I like the initial easiness to open projects and use this project. It is straightforward on how to make deals, create projects and add strategy lists. Our clients can easily access this software and it is easy for new users to understand how to use this software. Cons I do not like the recent updates in the new software. In the past couple of months the way you can edit and add companies to and rename strategy lists has been so much extra work. It takes twice as long to add and edit strategy lists, along with the process of downloading strategy lists. This tagging companies and merging lists is just a pain, no matter how many times we talk to an admin person. Also, I see this new format of viewing projects via a beta test and am against this, as it takes longer to scroll through all the projects I am on. Review Source SF Susan F. President Architecture & Planning Used the software for: 2+ years ### "Clockwork has changed the way I work" December 3, 2020 5.0 It has been a life saver!! Pros I am an early adopter of Clockwork, and can honestly say it has streamlined and improved the way that I work. Prior to Clockwork, my process involved databases, spreadsheets, and reports in Word that constantly needed to be updated for my clients. Now, everything is contained within the Clockwork system and is accessible 24x7, which my clients really like. Clockwork has many useful features - I especially appreciate being able to upload directly from LinkedIn, also the variety of reporting options and the way that data can be manipulated easily by location, candidate name, company, etc. I always know where to look to find notes, resume, candidate history, etc. The improvement in my productivity is very clear, and I'm able to handle more searches in the same amount of time. I would never want to do this work without Clockwork again! Cons Very few complaints. Occasional glitches in uploading from LinkedIn. Process for adding candidates who are not in LinkedIn is a little clunky. A few more versions of reports might be good. Review Source KF Kristian F. Managing Partner Staffing and Recruiting Used the software for: 2+ years ### "Founder and Recruiter " December 14, 2020 4.0 Very good. The total cost vs benefit calculation makes CW a high performing and essential platform for our work. We are happy with the service, support and wish to see them thrive and for us to benefit from their success. Pros I like the fact the functionality and build of CW caters to Executive Search. It is not a "black box" and encourages communication and collaboration with clients and team-mates. It is being constantly improved and the development and management team are constantly checking in and providing updates. It is not too busy, meaning the platform remains quite fixed on its primary goal - managing projects to closure. Cons The advanced people search; and general search fields and criteria could be better rationalised e.g basic boolean search. Increased integration with social media esp. LinkedIn &/or Twitter; plus GSuite and calendar integrations. Reason for choosing Clockwork Recruiting After contacting, speaking with & demo'ing the software plus comparing to the alternatives CW emerged as the best, affordable and suitable option. Review Source BW Bryan W. Head of Marketing and Technology Human Resources Used the software for: 2+ years ### "Easy to Use Executive Recruiting Tool with Great Supprt" December 11, 2020 5.0 I’ve had good experiences using Clockwork Recruiting at two different firms. Their support is very responsive, and they listen to their customers. Always feel that they are a partner along every step of the journey. Pros Features in the product are easy to use as well as add value to your client meetings. Also, it is very flexible to your workflow. We are able to create workflows that are concise and it’s easy to train new users on the product. Also, their support is very responsive and helpful. Cons As with all software, there will be areas of opportunity. No major features are missing but it would be nice to have abut more flexibility out of the box with respect to reports and views. Also, candidate import from LinkedIn depends on a third party plug-in that locks you to Chrome as your browser. Also, LinkedIn will periodically make changes that break the import. That said, the update to the import plugin is available very quickly. Review Source MS Michael S. President/Founder Staffing and Recruiting Used the software for: 2+ years ### "Game-Changer for Search Firms" December 3, 2020 5.0 They have been great to work with and the product works flawlessly. Pros Clockwork is a collaborative project management platform where search firms can invite their client to see the project including candidates, assessments and research strategy. Clients can see the project status in realtime anytime they want and can communicate with the search firm team along with their own team all in the same place. This is a very powerful tool unlike anything else on the market today. Cons I wish they have more powerful integrations with data sources, CRMs and other tools. They do have an API, but it could be simpler to use and they could put more effort to build integrations with other tools in the recruitingtech ecosystem. Review Source DA David A. President Human Resources Used the software for: 2+ years ### "Love Clockwork" December 3, 2020 5.0 It has fundamentally changed the way I interact with my clients and candidates and how I go about my business. It is frequently the first thing I look at when I start and finish my day. Pros Clockwork is easy to use and seamlessly ties into other platforms. It provides me with a compelling leveling with larger firms and helps keep searches on track. I love the reporting and ability to look back at previous searches for ideas and inspiration. Cons My only wish is that I could download things into Numbers on my mac. It only works with Excel, but I do not need this feature on a daily basis. Review Source WB William B. Partner Staffing and Recruiting Used the software for: 2+ years ### "Good SaaS Recruiting Tool" December 3, 2020 4.0 Overall, it's a plus. We still use Cluen Encore as our core recruiting system, so there's redundancy. Pros Real time client access to candidate information, thereby reducing the paperwork and length of update calls Cons The text windows are yesterday's technology. Please improve the data entry to make it more robust and user friendly. There are some keyboard mistranslations, likely due to currency of tech. Review Source MO Molly O. President & Founder Staffing and Recruiting Used the software for: 2+ years ### "Excellent CRM for Executive Search Firms!" December 3, 2020 5.0 Pros Ability to generate reports for clients, ease of use, clarity of the dashboard. Cons Wish it could sync with outlook for booking interviews. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Clockwork Recruiting Recommendations and ease of use. Review Source MR Mike R. Partner Staffing and Recruiting Used the software for: 2+ years ### "Clockwork Review" December 3, 2020 5.0 Pros The ease of use and the reporting functions Cons I would like a reporting function that dates when the client and team met and interviewed Review Source KL Kris L. Principal Human Resources Used the software for: 1-2 years ### "Ease to Use Recruitment Software" December 8, 2020 4.0 Has making executive search seamless and perfect for sharing search statuses directly with clients. Pros It is extremely user Friendly and automates several repetitive tasks. Cons Could be more customizable with more ability to integrate custom fields, forms and reporting. Review Source TD Thu D. Director Staffing and Recruiting Used the software for: 6-12 months ### "Could improve." December 3, 2020 3.0 Pros ability to keep track of candidates, write notes, interface is easy enough to look at and navigate. Cons Its incompatibility with LinkedIn recruiter is a bit annoying given that this software is catered to recruiting. Also I think the importation of candidates could improve, it takes a bit to import. Review Source JC Jason C. Executive Recruiter Human Resources Used the software for: 6-12 months ### "Average at Best" December 8, 2020 3.0 THe product is average at best, and the service is sub-par. Pros The customer support is nearly non-existent. Cannot get people to call us back. Cons It does not intergrate well with LinkedIn and requires a lot of duplication of effort if using it in conjunction with LinkedIn. Review Source Leonard W. President Staffing and Recruiting Used the software for: 2+ years ### "4-year-plus user, happy with the product" December 3, 2020 4.0 The overall experience has been great. The few times I've had problems, customer support has gotten right on it. Or billing. Or whatever department I'm dealing with. It's been helpful. Pros I liked the common-sense organization, the user interface, the client-friendly portal and the customer support. I loved that we could pull info directly from LinkedIn rather than manually entering everything about every candidate. Cons A huge draw for me was the LinkedIn information capture. Then in the last year or so, they started distancing themselves from this capture tool, identifying it as "Third party" etc. Well, I still want to be able to accurately capture everything about a candidate in the very early, funnel-filling stages. In other words, I don't want to wait till I have a resume. A huge part of presentation is showing clarity about potential candidates and working hand-in-hand with the client-friendly portal to determine the best fit and direct our efforts the best way. And that part has been broken for some time now. I can get some info, but not in Recruiter. I have to look over my shoulder at the information being distributed into Clockwork to verify accuracy. It's so critical to me, that if it's "third party," then they need to make their own and make it "First party." Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I've used Goldmine, Dynamics, Salesforce and others. I was forming my own firm and didn't really want to use anything I've used before, because none of them were really built for this work. This is the best product I've used. Review Source Daniel M. Director of Research, Talent Operations Staffing and Recruiting Used the software for: 2+ years ### "Solid ATS for Agency or In-house Recruiting Teams" September 23, 2020 4.0 I've searched high and low for many years to find a tolerable ATS, let alone one that is usable for the slightly unique needs of a small agency like mine, but yet is also affordable. This software seems to have been built with that in mind as it includes an easily set-up client portal and simple user interface for sharing and collaboration. Pros \- Client portal for sharing with third parties is a bit of a rarity for ATS's and is a must have for talent agencies like mine - Interface is simple and mostly intuitive - Customer Support has been good over the last few years - Not much feature-bloat, most of product is useful and necessary to the recruiting process - Tolerable price for SMBs but can also be used at any size/stage - Decent Google Chrome parsing tool to drop candidate's info in to the system from your web browser Cons \- A bit bare-bones, no slick or flashy UI - just pretty straight forward recruiting software - Limited CRM functionality; unlikely to double as both a CRM & and ATS - but does a good job at just the ATS part Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing Clockwork Recruiting Same reasons as above... needed a platform that charges only the parts we actually use, has a 3rd part client portal, a better price point and decent customer support. Review Source VR Verified Reviewer Director Management Consulting Used the software for: Less than 6 months ### "Executive Search / Recruitment Software" March 24, 2020 5.0 The first half or my career was in tech & consulting and second half is in executive search supporting tech & consulting firms. Hence, I have considerable exposure to business software solutions from different standpoints. The fact that I felt (and still feel) genuine joy in moving from FileFinder Anywhere to Clockwork was something I did not expect (despite my background). Pros \- Alignment to executive search workflow / best practices; Clockwork enabled us to simplify several of our processes. - Intuitiveness and ease of navigation. - Efficiency in resource-intensive activities such as LinkedIn / CV parsing and querying / populating assignment long lists. - Response speeds that support real-time discussions with clients and candidates. - Modern, scalable and secure platform. Cons Looking forward to upcoming updates in Outlook / Exchange integration and the mobility solution. Alternatives considered [Invenias](https://www.capterra.com/p/132632/Invenias/)[Encore](https://www.capterra.com/p/44509/Encore/)[Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) Reason for choosing Clockwork Recruiting We assessed some great alternatives (particularly Thrive and Encore), but Clockwork was the best aligned and lightest solution for executive search / recruitment by a fair margin. Switched from [FileFinder Anywhere](https://www.capterra.com/p/31589/FileFinder-Anywhere/) \- FileFinder Anywhere was so slow that not only did it make real-time discussions impossible, it also meant that we didn't use much of the functionality; it slowed us down. In fact, we realised in hindsight that we were developing workarounds (such as storing documents in cloud storage and not attaching to FileFinder records). - FileFinder is comparatively heavy and cumbersome to navigate, particularly compared with Clockwork - but also in comparison with several of the other solutions that we considered. Review Source DS Danielle S. Recruiting Director Human Resources Used the software for: 2+ years ### "Clockwork Exec Recruiting ATS software" December 8, 2020 5.0 I implemented twice at two different recruiting firms. Would do it again. Love the agility and continuous innovation of the product. Pros The UX/UI is fantastic. One of the few software‘s that allows for client interface, controlling what can be seen. Integration through extension with LinkedIn is a lifesaver when it comes to data entry. Self customizing of certain criteria makes the software applicable to team needs without having to overhaul process or language. Customer support, implementation and services teams are top notch and responsive. Worth the couple dollars extra per month compared to other ATS- and I’ve used most of them. Cons Would like to see ability to brand a report that I export with font and our company logo, but otherwise not much to not like. Lack of marketing integrations. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Encore](https://www.capterra.com/p/44509/Encore/) Reason for choosing Clockwork Recruiting Better UX/UI, team collaboration options, LinkedIn integration (i.e. contactgrabber), export functionality, customizable key descriptors and database research functions. Switched from [Encore](https://www.capterra.com/p/44509/Encore/) Cluen was an antiquated, on on prem software. I had used clockwork at a previous firm and knew its value. I suggested the conversion to clockwork but ran another round of diligence and compared to other SaaS products. CW still netted out as best. Review Source ER Erin R. Office Manager Financial Services Used the software for: 2+ years ### "CW has made my job easier." December 8, 2020 5.0 I have seen this migration through from the beginning, and it's been pretty seamless. Any time I have an issue, a developer gets back to me within 24 hours. I've even had the \[SENSITIVE CONTENT HIDDEN\] help out when our server was blocking the site, in a time of panic on our end. Pros Our previous software was outdated and was very labor intensive. Clockwork has simplified our search process and in turn, we've been able to produce more candidates and fill more roles. The functionality of Contact Grabber has made a tremendous impact. We can tell who has been updated recently and also who has been out of the industry, all in a snap. Cons The only con we have is the loss of some functionality with software updates. For instance, one update eliminated the option of searching two tags at once. That's always been something that was important to us because as a financial recruiting firm, a lot of times it makes a difference if someone sells two products within the same location. So, that would narrow down the pool of candidates and with the update, it's slightly more work on the back end. Alternatives considered [Encore](https://www.capterra.com/p/44509/Encore/) Reason for choosing Clockwork Recruiting The interface was better. Clockwork looked cleaner and it was easier to run searches. Review Source PL Patricia L. Partner Human Resources Used the software for: 2+ years ### "Clockwork Software" December 3, 2020 3.0 Overall I'm a fan of Clockworks, but after using your software for over 4 years it surprises me that there haven't been more updates and enhancements to the software Pros I like the look/feel of the software I like contact grabber I like how the Projects are added and organized Cons The people search is lacking. I'd like to be able to see things in an Org Chart type of way. I'd love for there to be a way to rank profiles overall rather than just within the search. I'd love a way to categorize profiles after an interview to include: large company/small company experience private/public experience IPO experience Global experience A,B,C,.... - or some way to rank our perceptions of them etc, etc, etc That way I could rank someone after an interview and find them again through sorting I think the reporting features are lacking. I'd love to be able to show clients a print out of candidates by company by role - so they can easily see the extent to which we have broken out their competitor companies. The report that simply lists each profile assigned to the search isn't representative of what I'd like to see for myself and show my clients. Reason for choosing Clockwork Recruiting We liked the interface and the workflow. We liked the email pendulum, the contact grabber and the Tag function. The system seemed to really fit our needs. Review Source KR Karen R. Principal Consultant Human Resources Used the software for: 1-2 years ### "Filled a client's C-level strategic pipeline database need seamlessly" December 11, 2020 4.0 I had previous exposure to Clockwork Recruiting as SVP HR - my external executive search partner used the product and, as a client, I found it easy to use and it immediately increased our efficiency and productivity. My client wanted to build a talent pipeline for C-level positions. After setting our strategy, I knew the Clockwork product would be right for us. In less than one year, the client's corporate board was advised that the project was fully implemented and the initial talent pipeline built - I have a happy client :) Pros Clockwork Recruiting is an intuitive, easy to implement and customize database. When my clients view their data, they see a system that is fully customized to their unique needs. The Clockwork team rolls out upgrades and updates frequently and they are in tune with their clients. Cons There is little formal training and no "call center". Admins need to be willing to roll up their sleeves and learn the product through trial and error. I've worked with two different Clockwork trainers (provided ala carte) - both excellent but they are really power users not instructors. Review Source BH Bill H. Partner Staffing and Recruiting Used the software for: 2+ years ### "What Clients Want" December 3, 2020 5.0 Better and more reliable than anything else we've used. Pros Intuitive, easy to deploy, feature-rich, client-friendly, and lives in the cloud. What more could you want? Cons Would like integration with CRM, scheduling, accounting s/w and other corporate platforms to be seamless (\*we haven't yet tried this, so it could be easier than we expect). Alternatives considered [Invenias](https://www.capterra.com/p/132632/Invenias/)[Encore](https://www.capterra.com/p/44509/Encore/)[Thrive TRM](https://www.capterra.com/p/165033/Thrive-TRM/) Reason for choosing Clockwork Recruiting Still making the decision...but Clockwork is in the pole position! Switched from [Encore](https://www.capterra.com/p/44509/Encore/) Performance issues, outages Review Source Similar Products Featured