# Docubee Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Docubee the right Digital Signature solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160782/OnTask/reviews

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Docubee

4.7 (87)

[View alternatives](https://www.capterra.com/p/160782/OnTask/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Docubee

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

NR

Nadyibi R

Founder, Owner, and Healthcare providerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“I like the fast delivery or the documents and that I am able to track the process until ai get them back.“

June 26, 2025

LH

Lukas H

OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“It's sometimes a bit inconvenient to start over when you realise a mistake in the document when preparing to sign as you have to reupload the document and enter the contact details again.“

December 17, 2024

JP

Jennifer P

Co ownerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“I love that we can do conditional formatting so only the documents needed are signed.“

June 19, 2025

JS

Jennifer S

ownerAnimation, Self-employedUsed the software for: Less than 6 months.

“I did not like the affordability of the memberships but they aren't too high also just need more options.“

February 4, 2025

ED

Erik D

Business OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“The support staff is available to help with any issues that you have and can help with creative solutions“

July 4, 2025

LT

Laurel T

patient care coordinatorMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“The only feature we miss is being able to email HIPPA compliant forms aside from the onboarding paperwork to patients.“

September 27, 2023

BM

Bob M

Chief Operating OfficerE-Learning, 11 - 50 employeesUsed the software for: Less than 6 months.

“The signing order and roles make it easy to have multiple signatures and fields.“

July 1, 2025

SS

Sophia S

Executive AssistantLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“The inability to edit the default texts/emails that accompany the messages sent with forms“

September 19, 2023

## Showing most helpful reviews

Showing 1-25 of 87 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Pam P.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Easy To Use"

September 26, 2023

5.0

Pros

Was able to set it up and get my contracts ready for signature within 15 minutes.

Cons

Did not have any issues with the set up.

Review Source

MT

Morgan T.  
Legal Assistant  
Law Practice  
Used the software for: 1-2 years

### "Docubee is worth it! "

December 17, 2024

5.0

We are into our second year of Docubee and looking forward to many more! It is a great, firm friendly program that continues to lead forward in the E-signature platforms!

Pros

Customer service and sales rep are fantastic! Response times are fast and polite. Docubee also offers great integrations for our managing software.

Cons

Docubee is about as user friendly as it gets!

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)

Reason for choosing Docubee

Ease of use and integration into our foundation system

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost and the ability to cover the same tasks as competitors

Review Source

Response from Apryse

December 19, 2024

Thank you for such a glowing review, Morgan! We are so glad that we're able to provide the usability and service you need.

WP

Wallace P.  
Controller  
Education Management  
Used the software for: 1-2 years

### "Use of OnTask"

September 26, 2023

3.0

It’s easy to use but doesn’t provide enough functionality

Pros

It is very easy to use and intuitive for any user.

Cons

I cannot go back and review what PTO has previously been approved

Review Source

MR

Melissa R.  
Enrollment Manager  
Education Management  
Used the software for: 6-12 months

### "love the bee "

March 4, 2025

5.0

I have had really good customer service and our product developer was amazing

Pros

it easy to use and set up for both my staff and parent

Cons

there is nothing I do not like at this time

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Docubee

pricing and you did the set up for our workflows

Switched from

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

was easier to set up and manage. for both staff and parent

Review Source

Response from Apryse

March 5, 2025

Thank you so much for your review, Melissa! We are so glad your staff and clients are finding Docubee easy to use.

RH

Rick H.  
Owner  
Music  
Used the software for: 6-12 months

### "Super happy with Socubee"

December 28, 2024

5.0

Double is a great product at a very reasonable price.

Pros

It works super well and has totally streamlined our business. Plus switching to digital contracts has eliminated errors and reduced our paper contract headaches.

Cons

Getting started was difficult because we are new to the digital contract world.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[E-Sign](https://www.capterra.com/p/142011/E-Sign/)

Reason for choosing Docubee

I really wanted my customers to use autofill for the webform to gather their contact info. Customer with this enables on their phone can complete their document in less than 1 minute!! This makes for a fast process for our customers and helps us avoid big lines during our rental season. Other companies either couldn’t do this or wanted to charge 3-4 times what double charges.

Review Source

Response from Apryse

December 31, 2024

Thank you for your review, Rick! We're so glad to hear that Docubee has helped you streamline your customer contracts.

MR

MELISSA R.  
ERESA manager  
Education Management  
Used the software for: 6-12 months

### "We love Docubee"

March 13, 2025

5.0

We as an agency have had a great experience. Customer support has been so helpfu

Pros

The ease of use and how supportive your customers reps weee

Cons

That the signature auto populates when your working with workflows

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Need wide scale use and my staff never has access to it

Review Source

Response from Apryse

March 17, 2025

Thank you so much for your review. Melissa! So happy to hear that you're finding Docubee easy to use.

CH

Cortney H.  
Billing  
Utilities  
Used the software for: 1-2 years

### "So easy to use and great customer service!!"

December 17, 2024

5.0

Pros

The ease of use and quick customer service with issues has been amazing!!

Cons

So far nothing bad to say, they have taken any and all feedback and feel they will apply or look into.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Docubee

Price and ease of use were much easier with Docubee.

Review Source

Response from Apryse

December 19, 2024

Thank you so much for your review, Cortney! I'm so glad our customer service has taken good care of you. Your feedback is important, and we hope to continue to partner on implementing what you need!

TI

Tricia I.  
Designer  
Design  
Used the software for: 6-12 months

### "Happy with Docubee"

January 7, 2025

5.0

I prefer Docubee over Docusign. I like the ability to input and add notes to a document.

Pros

It is Very user friendly for the client as well as the designers.?

Cons

I have not found any issues so far with it.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

I believe the cost was the factor. I am not the administrator just a user

Review Source

Response from Apryse

January 8, 2025

Thanks for your review, Tricia! So glad you're finding the platform easy to use.

IM

Ilya M.  
DDS  
Hospital & Health Care  
Used the software for: 1-2 years

### "Docubee is the best for digital forms"

December 17, 2024

5.0

Pros

Its very convenient, easy to work with, cost-effective, and reliable.

Cons

None. Quite opposite and I have been very happy I found this service.

Alternatives considered

[Weave](https://www.capterra.com/p/141842/Weave/)

Reason for choosing Docubee

Cost-effective and very good features available to users

Review Source

Response from Apryse

December 19, 2024

Thank you for your review, Ilya! We appreciate your feedback and are so glad you're having a great experience.

CS

Chelsea S.  
HR SPECIALIST  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "HR Specialist"

June 19, 2025

5.0

Our organization has been using Docubee for years and we will continue to utilize for many years to come.

Pros

Docubee has made it easy to send documents to new hires and employees. Being able to quickly collect documents has simplified daily tasks.

Cons

No cons at this time. Docubee has been adding new features as they see the need which we have appreciated.

Review Source

MH

Mahlon H.  
Owner  
Food Production  
Used the software for: Less than 6 months

### "Great way to get documents signed"

September 20, 2023

4.0

Gets paperwork processed much faster.

Pros

This is a great way to finish up business by being able to capture signatures without having to meet in person again or use a print and scan process.

Cons

A few features take a bit to figure out, but it might have helped if I had time to take in one of the seminars they put on.

Alternatives considered

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Reason for choosing Docubee

Free trial to try it out and see if it would work out for us.

Review Source

Response from Apryse

September 25, 2023

Thanks for the review, Mahlon! OnTask does have some complex features, and we hope you do get a chance to explore some of our resources. Don't forget that we have office hours every Tuesday and Thursday from 2 to 2:30 PM EST to get live, dedicated help. Have a great day!

SV

Sanaz V.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The Best e-signature platform!"

July 2, 2025

5.0

Excellent, from the initial call to tell us about the services offered to the actual tutorial and onboarding via zoom.

Pros

Very friendly staff, simple and user-friendly portal. The onboarding was quick and we were set up in no time!

Cons

There is nothing that I did not like. Very please with the entire experience. Excellent customer service.

Review Source

Response from Apryse

July 3, 2025

Hi Sanaz, Thank you for your review! We pride ourselves on our customer service, so I'm really glad to hear that you've found everyone to be friendly and helpful.

JS

Jennifer S.  
owner  
Animation  
Used the software for: Less than 6 months

### "Best AI document Generator!"

February 4, 2025

5.0

It is easy to use and I can navigate the website pretty easily, I can use AI and create documents at my fingertips.

Pros

I liked how easy and fast it is to import a document in.

Cons

I did not like the affordability of the memberships but they aren't too high also just need more options.

Review Source

Response from Apryse

February 6, 2025

Thanks for your review, Jennifer! Glad that you are enjoying using our AI document generation and document import features!

RC

Ryan C.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Makes workflow building easier."

October 26, 2020

5.0

It has been overall good, and gets better each day. I like that you guys are still actively developing it. It felt a little raw at first but now things seem to be getting added to the product to make it easier. I would like to list some suggestions though: -A label field on a web form, currently I just use a text box and make it read-only. -A blank space field on the web form so I can get the layout to show correctly for the user.  Right now I have fields that need to be added up by the user and having it in a vertical column makes sense. -Custom masking of fields.  Would like to be able to have a phone number field with an extension -Drop downs with options in a "Fill and Sign". -Grouping of check boxes. This way you can make the group required so one has to be checked.  If I want someone to chose between option 1, 2, or 3 I have to hope they do it because I cant make all of them required. -When setting up form fields on a fill and sign that is being fed by a web form it would be nice to have a list of the property names from the web form like you do when sending an email. - In the work flow model view and in the side bar have the labels word wrap rather than have an ellipse, so I can see the full title of the task or workflow name. -In a sign and fill field that has a character limit, stop the user from typing at the limit like you do on a webform. Right now it allows you to go over the limit and then just says something when you trying to submit the sign and fill.

Pros

What I like the most about this product is the user interface. The drag and drop ui is really cool when building out workflows like this. I know this can be tricky to implement and maintain and I have yet to see it fail me. The next best thing would be the support that they offer. \[SENSITIVE CONTENT HIDDEN\] trained us on the software and has been there to answer any questions we had in a timely, professional manner. OnTask support over all seems to be much more personable and helpful than what is to be expected these days. The OnTask team also seem to really want to get your feedback on the product on all steps in the process. Multiple people have reached out to us to get our feedback and wanted to prioritize the tasks that their development team was working on. It seems like everytime I log in I find something was added to streamline or make possible when managing my workflows.

Cons

The think I liked least about the product was the user experience when getting used to it. There were some bugs that were annoying like not knowing if the auto save worked or not. But they went and added a feature that let you know it saved and how many changes there were that need to be published. Then again I am the one making the workflows, the ones that just need to run the workflows love it, it has made their life easier.

Review Source

NO

Natasha O.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Works great expect…"

November 28, 2022

4.0

It’s been amazing. Training, setup, and use has been great except the mobile issue.

Pros

It’s very user friendly for our parents who have to fill out the waiver prior to the child’s party. We send a waiver link specifically for that child’s party allowing her guests to fill the waiver and it be filed under that party guests file. It’s great!

Cons

Not mobile friendly at all! We use our phone on the bus to check waiver before the kids enter the bus. When we click download on the reports side it pops up a view/ download option. When you click view it prompts you to an excel spreadsheet or notes. Our phone does not have excel and it’s makes it very difficult to view completed waivers or send the coPelted list to the party mom prior to our arrival. Major CON for the use of this program. It would be ideal to download and view on the same screen rather than open an excel spreadsheet or place in notes.

Review Source

Response from Apryse

December 6, 2022

Thank you for the review and feedback. I am going to take your mobile concerns back to the team. We are always striving to enhance the product in ways our customers need and want it most and we truly appreciate your insight.

RV

Randall V.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Easiest and Most Cost Effective Digital Signing Platform"

December 5, 2022

5.0

Pros

The robust feature set of OnTask is simple and intuitive. It is incredibly easy to integrate with other applications such as Salesforce, Gmail, and Quickbooks. Their customer service team is also proactive and goes above and beyond my expectations.

Cons

I have no complaints with OnTask. It is easier and less expensive than our previous eSignature app, DocuSign.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Price

Review Source

Response from Apryse

December 7, 2022

Thank you so much for your review, Randall! We are so happy you are getting value out of OnTask and appreciate your feedback.

BB

Brad B.  
Assistant Town Manager  
Government Administration  
Used the software for: 2+ years

### "Ontask is awesome! "

October 4, 2023

5.0

Great

Pros

The ease and convenience of getting important documents signed quickly. We also use it for onboarding all new employees.

Cons

It can be difficult to set up complex workflows but the Ontask team is always available to help and very responsive.

Review Source

LT

Laurel T.  
patient care coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "new to the platform but so far so good"

September 27, 2023

4.0

We haven't been customers for long but so far we love our new platform! It seems so much easier for the patients and that helps us on the admin side too!

Pros

It's a pretty intuitive platform in terms of administrative interface, and seems to be very easy for our patients as well, only one fail so far. But equally as important, the customer care/ technical support has been amazing!! They have responded quickly every single time and been very helpful!

Cons

The only feature we miss is being able to email HIPPA compliant forms aside from the onboarding paperwork to patients. Sometimes we just need to send out a lab order or something directly to the patient and our previous platform has that function.

Reason for choosing Docubee

The free trial and the amazing customer service!

Review Source

MF

Mary F.  
Secretary  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Tampa Bay Active Life Games Registration"

September 25, 2018

5.0

The Tampa Bay Active Life Games Registration process this year was much easier than in the past. If a participant did not want to pay online they could at least input the information themselves (this saved a lot of time) and send in their check. They could also print the registration form and information themselves. We registered 360 people to participate in a variety of 28 events. The stream lined process that ontask provided was great. Once someone registered we were immediately notified via email and again once paid via online through PayPal.

Pros

Ease of using the program. To register in an event you filled out the initial information of name, birthdate, address etc and then clicked the events on days that you wanted to participate. This program allowed for their to even be only one event selected on a specific day where you could not physically do more than one event on that day. Participants were given to options to pay: either online (link provided to paypal) or via check. If they selected pay via check they could print their form and send it in. The registration process was also easy to use on PC, tablets or mobile devices. Immediately notified when someone registered and paid via online. Support by the Ontask staff is great! I cannot say enough about how much they helped if I had a question about anything during this 2 month registration process.

Cons

We had a few participants that registered that experienced difficulty entering the information correctly and we determined that this was mostly due to user error (our demographic for registration was 50 to 97).

Review Source

jV

jennifer V.  
Partner, CXO  
Human Resources  
Used the software for: 1-2 years

### "OnTask is great!"

December 5, 2022

5.0

great experience

Pros

during the COVID pandemic, getting a company that understood how important it was to document vacination requirements, OnTask stepped up and helped me get 2500 employees through the system in record time and will no real issues!!

Cons

I wish the reporting was mor customizable.

Review Source

Response from Apryse

December 6, 2022

Thank you for your feedback, Jennifer! We love working with ILG and have advanced reporting on our roadmap to make OnTask even easier for you to use.

TP

Tara P.  
Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "OnTask Rocks!"

December 7, 2022

5.0

A game changing experience for our organization. Thank you!

Pros

Ease of use. The tech support is amazing!

Cons

None noted yet. It is a great product. …

Review Source

Response from Apryse

December 9, 2022

Thank you so much for being a valued customer, Tara! We are so happy to be a very small part of the great work your organization is doing.

JD

Jill D.  
Payroll Specialist/Superintendent Assistant  
Education Management  
Used the software for: Less than 6 months

### "First Time User"

October 20, 2020

4.0

OnTask has a good customer support team that helped me with the whole setup of my workflows. That made the process easy and less stressful for me. They tested the workflows before we went live and even followed up with me to see how everything was working.

Pros

Once your workflow is set up, OnTask is really easy to use. I had used the programmers to set up everything for me and that was great! I haven't used a system like this before, but I'm pretty sure that I will be able to figure it out pretty quickly to be able to update forms as needed.

Cons

It is a lot to learn at first. I do seem to have issues with the workflow freezing in the middle of someone working on it, so that is frusterating.

Review Source

Response from Apryse

October 21, 2020

Thank you for the review and feedback, Jill. We are aware of a slow down on very large workflows and our developers are working hard to make improvements to make the large workflows to run quicker and seamlessly through our next product releases. If you ever have any issues, please feel free to reach out to us so we can support you.

RP

Raj P.  
Management Consultant  
Management Consulting  
Used the software for: I used a free trial

### "A document management system to save time and effort"

July 30, 2021

4.0

Manual document management processes have been replaced by online functionality saving time, money and effort.

Pros

A great end-to-end tool to prepare, review and track key documents between various parties. Sending information electronically and managing workflow is the norm these days. No more printing, signing, scanning and emailing documents such as contracts and job offers.

Cons

The learning curve may challenge some people - best to invest in an administrator to set up and manage. Once this is done, it's a repeatable process which can be tweaked as required. Some "how to" videos would help.

Review Source

Response from Apryse

August 4, 2021

Thank you for your review and feedback, Raj! We appreciate hearing more about enhancements we can make to the product. We will continue to expand video and help center content to help users like you get set up and running workflows fast. Our support is always available. Please don't hesitate to reach out for a little help getting started.

RK

Renee K.  
Chief of Staff  
Mining & Metals  
Used the software for: 1-2 years

### "OnTask - Great Software to Automate HR Workflows"

November 22, 2022

5.0

Customer service has been fantastic! Would definitely recommend it.

Pros

We used OnTask for vaccination and COVID testing status tracking. It allowed for the secure handling of sensitive documents.

Cons

Would have liked for the bills/receipts to be sent directly to my inbox. I had to log in to retrieve it for expense purposes.

Review Source

Response from Apryse

December 6, 2022

Thank you so much for leaving a review, Renee! We are here to help with any other HR workflows! Also - there is a step we can add to your workflow to have your bills/receipts to be sent directly to your inbox! I will let your account manager know and they can reach out to you with a quick trick to to give you even more time back in your day! We know the struggle of expense time and want to make it less of a struggle for you!

SE

Sarah E.  
  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "OnTask is a Great Resource!"

April 10, 2017

5.0

Our organization began using OnTask for our time-off requests. Before OnTask, each department had it's own form and multiple copies of each request was made. Now, with OnTask it's one web form! OnTask streamlined the process. Now, there is no chance of paperwork being lost or a supervisor misplacing a time-off request. Pros: OnTask has definitely made us more productive and efficient. We don't have to spend near as much time approving time off requests as we did before. It's made it much faster so that we can focus on more important work. Cons: We would like to have some more reporting features. Overall: Our employees find OnTask is easy to use and our supervisors love the automated process. After employee feedback, we have made some revisions to the form so it is nice that the forms can be customized as we want.

Review Source

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