# KYC Portal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is KYC Portal the right Compliance solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160754/KYC-Portal/reviews --- KYC Portal 4.7 (16) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Reviews of KYC Portal Ease of use 4.3 Customer Service 4.7 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use George C. Head of Risk Financial Services Used the software for: 1-2 years ### "KYC Portal Review" May 7, 2024 5.0 Pros The flexibility it offers. The system is intelligently designed for users to implement according to their needs. Cons A little bit overwhelming to set up but that also shows how thorough the system is. Review Source Response from Finopz May 10, 2024 Many thanks for your positive review! VR Verified Reviewer Information System Administrator Financial Services Used the software for: 6-12 months ### "Ever best due diligence& KYC portal I have every seen so far " June 26, 2022 5.0 This platform can be do the due diligence as well as AML by very easily , it has easy manage programmed portal which is very user friendly. This was helped to do automatic risk assessment and also have feacher and records about communicate customer though it so those are all save and stored in there as per the audit or compliance basis Pros Automated Workflow engine , this the greatest function i have ever seen , Using this tool we can design our won workflow that who to flow the process as we need , the entire due diligence and the operational aspect can be define through it by using operational users as well And also it has all in one dashboard which is very graphical that show's eye caching grasps Cons All the fetches are need to be buy separately , i hope if its can provide some more for the bundle that would be great, Reason for choosing KYC Portal This has done of risk approach automating will eliminate the time taking for check and go through the system. Also it has able to design own risk scoring engine also workflow engine that id very helpful for all of organization Review Source NA Neville A. Chief Risk and Compliance Officer Gambling & Casinos Used the software for: 1-2 years ### "Reliable Management Platform" June 4, 2020 4.0 Pros Integrated with our registration system and also with screening services. Cons More functions are required. Could be more user friendly. Review Source KW Kathrine W. Head of Compliance Management Information Technology and Services Used the software for: 1-2 years ### "Risk Analyses Heaven " November 12, 2021 5.0 Allows me full management of Clients and Suppliers KYC and Risk giving throughout in-depth reporting Pros The ability to profile and risk analyse from start to finish, with the flexibility to change our risk rating as our business changes Cons That I could have more time to configure more things! The software is adaptive and I just want more time to release more potential that I know it has. Reason for choosing KYC Portal Risk review facility and ability to integrate with screening supplier Review Source Response from Finopz November 16, 2021 Thank you so much for your positive feedback Kathrine, and for being such a valued KYC Portal client! AP Anna P. MLRO Financial Services Used the software for: 2+ years ### "Good help to MLRO" July 21, 2021 4.0 Overall positive Pros Good software with extensive options and frequent updates that makes life of AML department easier. It is sufficiently user friendly, and one does not to be an IT specialist to use it. Very good after sale support from the team is provided. Cons The biggest drawback for me is that there is no proper manual how to use it available, and when it come to doing some re-setting or new setting it is not very easy to handle. Review Source Response from Finopz July 23, 2021 Hi Anna, many thanks for your review! Re KYCP's instruction manual, we do have an online training library which we will reset your access to. Also, please remember that our CRM Team are always available for guidance and support for any issues you may have. JC John C. Head of Compliance & DPO Accounting Used the software for: 1-2 years ### "Best AML Software on the market" April 2, 2020 5.0 Since we have KYCP in place and all our AML/KYC onboarding procedures are now paperless and approval process is digital, we can easily work remotely from anywhere whilst ensuring the best quality within the onboarding process of customers. Pros The software is flexible enough to make it cater for your own requirements. It can be used to ensure your internal policies and procedures are updated and internal controls are in place. Cons It takes a lot of work to configure the software to meet your specific needs. Certain areas, due to flexibility, provide a back-door/weakness that can damage current data by mistake. Especially when the user can have the ability to over-write current / existing data with new one. This should be a specific right given to users not automatically given, as a user (especially new ones) may overwrite good data with bad data by mistake. Furthermore, status changes should be found in a separate notepad (not the main one mixed with all other changes) Reason for choosing KYC Portal It was the most competitive, local team and had the most flexibility within it. Review Source SI Sohail I. Relationship officer Banking Used the software for: 6-12 months ### "Relationship officer " February 18, 2024 5.0 Overall experience is good . Customer support always there Pros It's user friendly and very fast customer support. Interface is very easy to use Cons It's very secured and user friendly system Review Source OO Omolara O. onboarding manager Financial Services Used the software for: 1-2 years ### "kyc portal review" February 16, 2022 5.0 Pros i like the options it gives me to either approve or reject a kyc Cons once you reject a kyc information, the customer would not be able to fill a fresh one, except you delete the rejected one. Review Source Response from Finopz February 21, 2022 Dear Omolara, many thanks for your feedback and much appreciated. Regarding your comment under the CON section, this is based on how you want to setup KYCP you can change that aspect of being able to edit the same application if it was rejected, based on configuration of status. Kindly create a ticket on your JIRA board for further assistance on this. Thank you, Nickii TS Tori S. Prog Mgr, Global Technology Financial Services Used the software for: 6-12 months ### "Complex global implementation" April 26, 2022 5.0 The support we have received from the entire team has been amazing. From consult to configuration to implementation, all KYCP team members have acted as partners and have been genuinely interested in helping us achieve our business and technology goals. Pros Flexibility to customize programmes to support different jurisdictional requirements. Ability to integrate with 3rd party software, and ability to customize risk ratings. Cons There were a few reporting features we wanted that required customization. Alternatives considered [Governance.com](https://www.capterra.com/p/229510/Governancecom/) Reason for choosing KYC Portal Flexibility, price, process. Review Source Response from Finopz April 27, 2022 Many thanks Tori, we appreciate your great feedback and are very pleased to hear that you are happy with the overall product and service that we offer! VR Verified Reviewer Director Accounting Used the software for: Less than 6 months ### "The software that was, is and will always be a step ahead of your requirements" June 15, 2020 5.0 Very positive experience. Pros The fact that it has all the features you can wish to have. Cons The access rights are very good and granular which in turn make their allocation delicate and complex. Alternatives considered [Quantios 5Series](https://www.capterra.com/p/91613/Microgen-5Series/) Reason for choosing KYC Portal The extent of features. Review Source AM Adrian M. Manager Financial Services Used the software for: 2+ years ### "Review of KYC Portal" June 8, 2020 4.0 Pros the number of features, its customisability and the ease to follow up on AML dealines Cons since we were involved from day 1, we had to go back to applications created to update new tabs / features Reason for choosing KYC Portal it was tailor made to our requirements Review Source AA Anton A. Partner Accounting Used the software for: 2+ years ### "ADD Review" March 24, 2020 5.0 Pros The system took into account all out risks and ensures that everything is captured. Cons Took sometime to set up however it was mainly our fault as well but sometime needs to be dedicated to the set up. Review Source HN Hassita N. Manager Management Consulting Used the software for: Less than 6 months ### "Great" May 9, 2022 4.0 Going well Pros Automated risk, API integration with other software, biometric facial recognition Cons Bank monitoring to identify unusual pattern of activities/high value transactions Reason for choosing KYC Portal Not applicable Review Source Response from Finopz May 11, 2022 Dear Hassita, many thanks for your review, we greatly appreciate your feedback. Regarding your comment on bank monitoring, you can integrate KYC Portal with a Transaction Monitoring tool with all the AML rules and triggers which you define. It will then alert you in real time and flags them against applications within KYCP. Please do get in touch, if you would like to discuss further. Thanks, Nickii RW Ryan W. Business Analyst Banking Used the software for: 1-2 years ### "Effective Product" June 5, 2020 5.0 Overall, my experience is great. It exceeds requirements in many areas and is quite a comprehensive product. Pros The product has a lot of features that are useful for managing a compliance program; inclusive of onboarding. Integration was straight forward. Cons Would have liked if the software enabled users to customise look and feel, particularly for front end use. Lack of custom report functionality, to date. Alternatives considered [KYC-Chain](https://www.capterra.com/p/183987/KYC-Chain/) Review Source GB Gabor B. MLRO Gambling & Casinos Used the software for: Less than 6 months ### "Review" March 27, 2020 4.0 PEP & Sanctions check, adverse media check Pros It help us identify PEPs and Sqanctioned persons and also any person appeared in adverse media Cons The tool itself is mostly for financial institutions, not for gaming companies Review Source Response from Finopz March 30, 2020 Gabor many thanks for your positive review and comments. Please fee free to contact us should you want to see more case studies on how KYCP is helping within the gaming industry both for real time player due diligence as well as B2B relationships. BT Beverly T. Advocate Legal Services Used the software for: 6-12 months ### "Go-to KYC Solution " May 25, 2020 5.0 Pros KYCP is adaptable to your needs - its versatility is definitely one of its best features since it truly provides the user with a tailor-made product. Cons Since it is a tailor-made solution, adaptation to your model takes a long time. 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