# ReputationStacker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ReputationStacker the right Reputation Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160682/ReputationStacker/reviews --- ReputationStacker 4.9 (42) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ReputationStacker Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews WA Will A PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 6-12 months. “Reputation Stacker makes collecting reviews simple and efficient—but what really impressed me was their customer support.“ June 23, 2025 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Thomas Z. advisory board Banking Used the software for: 1-2 years ### "Reputation Stacker the best in its field" January 10, 2023 5.0 Since I began using Reputation Stacker for my business and it has been such a great experience! The platform is incredibly intuitive, and their customer support has been top-notch. I was able to quickly set up my business profile, manage reviews across multiple platforms, and even customize automated responses for customers. They continuously update their software with new features and innovations that help me stay on top of my online reputation and gives me a much better understanding of what customers are saying about our business. I highly recommend Reputation Stacker to any business looking to stay on top of their online reviews and use the data to improve customer satisfaction and loyalty. Pros 1\. Reputation Monitoring: Reputation Stacker automatically monitors the brand’s reputation across the web and social media, responding to customer reviews and comments helping you stay on top of your reputation2. Messaging Platform: Reputation Stacker offers a two-way communication platform for engaging customers and responding to their inquiries with ease.3. Campaigns: Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4. Analytics: Reputation Stacker provides customer insights that help businesses understand the perception of their brand by offering detailed customer analytics.5. Automation: A range of automated processes help businesses save time and provide better customer service while engaging with customers at scale. Cons I cannot think of anything that is missing Alternatives considered [Moz Local](https://www.capterra.com/p/116352/Moz-Pro/) Reason for choosing ReputationStacker Features and customer support Review Source Response from ReputationStacker November 9, 2023 This is so great to hear, Thomas! PS - A new batch of features to help you get even more reviews is launching very soon... MC Mike C. Manager Construction Used the software for: 1-2 years ### "Reputationstacker crushes it for Google reviews for all of our locations" February 18, 2026 5.0 We are in a highly competitive business (plumbing, heating, and cooling) in a crowded market. So we need a lot of reviews coming in all the time in order to rank in Google local and to make our business the obvious choice over our competitors. Reputationstacker handles this for all of our locations. It keeps the Google reviews coming in every day. We easily get 5 or 6 times the amount of reviews we used to get before using Reputationstacker. Our client management system has a review request feature to it, but we stopped using it because it didn't perform nearly as well as Reputationstacker does because it doesn't follow up with our clients automatically and make it as easy for them to write a review as Reputationstacker does. So I am very happy with Reputationstacker. Pros Reputationstacker helps us get more Google reviews for all of our locations, which makes it much easier to manage feedback across the board and rank better when people search in Google. Cons Nothing much to add. It does a good job for what we need it to do, and it meets our needs and then some. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing ReputationStacker Birdeye was too expensive for offering the same services as Reputationstacker, and we already use Keap for the other stuff that Birdeye does. Review Source Response from ReputationStacker February 27, 2026 We updated the UI recently to help larger multi-location businesses with their online reputation management. It's great to hear that you're benefiting from this update! Keep your eye out for a few more features we'll be launching over the next couple of months specifically designed for multi-location review and reputation management! VM Valerie M. Manager Cosmetics Used the software for: Less than 6 months ### "Not sure worth the value" September 10, 2019 3.0 Did not think it was that easy to use or understand. I decided to drop it. Pros Texting and email offered. Cons Requires a lot of work because it is not integrated into my own Customer management system. Decided to drop the software. Also, in Canada they charge this software in American dollars which I did not know so my bill was 25% bigger than expected. Review Source Response from ReputationStacker November 9, 2023 Thank you for the feedback, Valerie. We're introducing integrations in the next month, which will make getting more reviews completely hands-off for you. Hope you'll give us another try! DS Daniel S. Brand Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy setup and the perfect reputation management platform for expanding businesses" March 13, 2026 5.0 We are a chain of gyms/fitness centers in the Chicago area that is rapidly expanding to other territories. When we were just a few locations we could handle reviews and reputation management on a per-location basis. Once we hit more than 10 locations we needed a system to manage it. I am really impressed with how ReputationStacker gets new reviews and pulls all of our reviews into the dashboard so we can respond to them and follow up with our clients. A big added bonus that I didn't expect is how it also collects client feedback in addition to getting new reviews, and then it applies sentiment analysis so we can objectively compare locations to each other and use it to improve the client experience incrementally. Pros What I like best about ReputationStacker is how it works on its own and how easy it was to get going with it. Less than 10 minutes to set up. The setup wizard was key. It made setup so intuitive and easy. We had everything set up for our first location in less than five minutes, and adding our additional locations and integrating it with our CRM took even less time. After that the reviews come in like clockwork. We use it every day to make sure we're constantly getting new reviews and keeping our clients happy. Cons I like everything about it. Can't imagine doing our reputation management any other way. There are no negatives. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[Podium](https://www.capterra.com/p/164285/Podium/) Reason for choosing ReputationStacker ReputationStacker is focused on reviews and customer feedback and using that to get more clients, rank better, and improve your business. The other options we looked at have too many features that we already pay for with other systems. They also cost a lot more and try to lock you into a long contract. Review Source Response from ReputationStacker March 16, 2026 Glad the setup wizard was helpful, Daniel! We're always making tweaks to improve onboarding and help you get more reviews faster. Thanks for taking the time to write a review :) HW Hannah W. Marketing Director Consumer Services Used the software for: 2+ years ### "We use ReputationStacker for Google reviews for our locations" March 17, 2026 5.0 We started using ReputationStacker a few years back when we realized that the review game was switching over almost entirely to Google. You can use ReputationStacker to get Google reviews (or Facebook or Angi or whatever other reviews you want) and then you can also respond to Google reviews in ReputationStacker. So we can do it all in one platform, which I like a lot especially as we continue to grow and add more locations. Pros I like how it automatically gets Google reviews for our locations. It's so easy to use. We connected it to our job management platform so it runs by itself and sends out review request every time our technicians finish a job. Cons I like everything about it. It's easy to use and it doesn't cost a lot for how valuable it is for us. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing ReputationStacker We chose ReputationStacker because Birdeye costs a lot more, has long contracts, and is a way bigger system that has a lot of features we don't need. Review Source Response from ReputationStacker March 23, 2026 Thank you for taking the time to review us, Hannah! We love to hear how much value ReputationStacker is providing for your business. LP Lauren P. Attorney Law Practice Used the software for: 1-2 years ### "ReputationStacker Boosted Our Reviews and Google Rankings" March 6, 2026 5.0 As a law firm in Philadelphia, we have literally hundreds of competitors and everyone wants the top spot in Google maps. ReputationStacker gets us ongoing reviews from our clients and that helps keep us at the top of Google. That alone is worth tens of thousands of dollars every month for us. I can't think of any other marketing tactic or software that has that kind of return. Pros Our law firm operates in a very competitive market, and ReputationStacker helps us collect more reviews than our competitors. As a result, we’re able to rank at the top of Google search results and strengthen our online presence. Cons I don’t have anything negative to say about it. It was simple to set up, and it has been easy to use ever since. Review Source Response from ReputationStacker March 12, 2026 Sounds like using ReputationStacker to get more Google reviews is paying huge dividends for your law firm, Lauren! We hear from our users all the time that the ROI of ReputationStacker is second to none when it comes to driving new business - glad you're experiencing the same :) TF Tristan F. Marketing Coordinator Law Practice Used the software for: 6-12 months ### "ReputationStacker is a Google review machine" March 4, 2026 5.0 It was easy to set up and once their support people showed me how to use the integrations it works completely on its own. It is crazy just how many Google reviews we get now that we use ReputationStacker. Pros What I like most about ReputationStacker is how many Google reviews it gets us. The amount of Google reviews we get using ReputationStacker vs. manually asking our clients to write reviews still blows me away. Cons It used to be a little annoying to manually enter our clients into ReputationStacker but then the support people showed me how to use the integrations to do it automatically. Review Source Response from ReputationStacker March 10, 2026 It's great that you're taking advantage of our integrations to automate your Google review collection with ReputationStacker, Tristan! Glad to hear we were able to help you get everything connected :) LA Lee A. Manager Real Estate Used the software for: 2+ years ### "ReputationStacker works great for getting reviews for our property management company" February 24, 2026 5.0 Extremely positive. Like I said, in property management you tend to only get cranky residents writing reviews. RS gets the happy majority who wouldn't otherwise think to write reviews on their own to share their experience. Pros As a property management company, getting positive reviews can be difficult. Unhappy residents tend to use reviews to vent, but happy residents don't think to write reviews on their own. ReputationStacker makes it easy for us to get our happy residents to write reviews. I love how it sends automatic follow ups because a lot of people don't respond to the first (or even second) review request. RS keeps following up to make sure we get as many reviews as possible. Cons I can't think of anything that I don't like about ReputationStacker. Whenever I have a question or need help, their support team is very responsive and takes care of things quickly. Review Source Response from ReputationStacker February 27, 2026 We love hearing this, Lee! Property management is one of those industries where the vocal minority who have issues can often drown out the voice of the silent majority who are very happy. It's great that ReputationStacker is helping you get those positive voices out there with more 5-star reviews! HV Hailey V. Marketing Coordinator Automotive Used the software for: 6-12 months ### "ReputationStacker is great for managing reviews for all locations" March 1, 2026 5.0 I've had a very positive experience with ReputationStacker. I like how automated everything is for review collection and also for seeing the reviews for all locations in one place and having reports so we can see how we're doing at each location. Pros I like how it automatically gets reviews from our customers. We don't have to ask for reviews anymore and it alerts us when customers leave bad feedback so we can follow up with them. I like out easy it makes it to respond to our customers too. Cons I was confused on how to add additional locations of our business to the dashboard but their support team showed me how to do it and then ended up doing it for me! Review Source Response from ReputationStacker March 12, 2026 ReputationStacker's multi-location reporting is somewhat of a secret weapon for our users with a lot of stores in different markets, Hailey. And it's fantastic to hear that you're using review monitoring and customer feedback collection to close the loop and improve your customers' experiences! MH Michael H. Director Retail Used the software for: 6-12 months ### "Good Software" February 1, 2026 5.0 Pleasant suprise to be able to be up and running painlessly.Read the instructions and you will be in business. Pros ReputationStacker simply works without too much fuss and produces results.Queries are answered quickly and very clearly so you can get on with business.Highly recommend Cons Nothing to dislike about this software. Well thought through and easy to use. Delivers results easily. Review Source Response from ReputationStacker February 11, 2026 We're so happy that you chose ReputationStacker for your online reputation management platform, Michael. We're always here for your if you need anything :) HF Heidi F. Owner Construction Used the software for: 6-12 months ### "Have had great return on this investment " January 20, 2020 5.0 We have had better return on requesting reviews using this opposed to two other paid request sites we have used in the past with our SEO. Pros I like that it has a template set up. You can control the frequency for send outs. Cons Still trying to figure out some of the options and how to use it efficiently Review Source Response from ReputationStacker November 9, 2023 Better than the other 2 review systems you tried, Heidi? We'll take that all day! If you need any help, don't hesitate to email us at support@reputationstacker.com. We're here for you 7-days a week! TC Trevor C. Owner Furniture Used the software for: 6-12 months ### "Awesome Service" September 20, 2019 5.0 Awesome experience with ease of use for getting out review requests. Pros It is very easy to drop in all of the needed information. Cons Trying to learn all of the areas was a bit difficult at first. Review Source Response from ReputationStacker November 9, 2023 Great to hear, Trevor! PS - We'll be launching a new system layout very soon, which will make it much easier to navigate. JL Jordan L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "No Brainer for a Small Business" September 16, 2019 5.0 Reputation stacker has been instrumental in obtaining me quadruple the amount of reviews as my competitors Pros Takes the awkwardness out of asking for, and increases the percentage of obtaining a review. Cons its all good. Review Source Response from ReputationStacker November 9, 2023 4x the reviews of your competitors? That's what we're talking about, Jordan! CL Cassandra L. Owner Retail Used the software for: Less than 6 months ### "Easy to use" January 21, 2021 5.0 Pros Easy to use and customer service is very good. Billing is a bit difficult to navigate, but overall a very effective software. Cons Billing takes you to a different dashboard and buttons are not obvious. Review Source Response from ReputationStacker November 9, 2023 Our billing dashboard is getting a makeover in the next month, Cassandra! It's going to be smooth as butter :) JH Justin H. Marketing Specialist Hospital & Health Care Used the software for: 2+ years ### "Review workflow management for urgent care chain" January 25, 2026 5.0 Before using this system requesting reviews and tracking them wasn't handled consistently. Some of our locations asked for reviews and replied to reviews quickly, others didn't at all. Reputation Stacker brought order to that chaos. Review requests go out automatically so we're collecting reviews more steadily. That's helped our locations appear higher in local search and patients often mention reading recent reviews before coming in. Also, our response habits are stronger, and managers and execs have visibility into what's happening across all locations. Pros We get new reviews for all of our locations and we can keep track of them in one place. I don't have to chase managers or login to different review platforms to keep track of it all. It cut down a tone of back and forth and keeps our locations looking engaged online. Cons There's not much to complain about, but I'll say the first time I dug into the analytics section I need a few minutes to understand where everything lived. Once I got my bearings, it stopped being an issue. Review Source Response from ReputationStacker February 4, 2026 We love this feedback, Justin! We've been focused on building more features and strengthening existing workflows to make our multi-location reputation management tools even stronger for users like you. Some big new features are coming out in the next few months and we can't wait to share them with you! WA Will A. President Business Supplies and Equipment Used the software for: 6-12 months ### "Top-Notch Support Paired With a Seamless Reputation Tool" June 23, 2025 5.0 I have gained more than 100% number of reviews with it than when I didnt have it. Pros Reputation Stacker makes collecting reviews simple and efficient—but what really impressed me was their customer support. Any time I had a question or needed help, their team responded quickly and went out of their way to assist. It's rare to find a company that’s this committed to both product quality and customer experience. Couldn’t be happier! Cons The interface could be a bit more user friendly, even though it was easy to use. Alternatives considered [GatherUp](https://www.capterra.com/p/239159/GatherUp/) Reason for choosing ReputationStacker I liked it better, Switched from [GatherUp](https://www.capterra.com/p/239159/GatherUp/) i liked the way the review flow looked and feel much better. Review Source Response from ReputationStacker June 24, 2025 Thank you for taking the time to write a review, Will. We know you considered multiple tools for review management software and we're so happy you chose ReputationStacker! We're taking the comments you've shared about the interface to heart, and are making tweaks to it, so stay tuned for those :) NJ Noel J. Broker Real Estate Used the software for: 1-2 years ### "a must have for every business owner" June 12, 2025 5.0 Great customer service & reasonable price. A great program that saves us time & increases our odds of getting a client to fill out reviews. Pros Easy Setup & easy to use! Just like any business owner, you have limited time. The best programs are the ones you can "Set it & forget it" Cons Had some issues when our account was transitioned to the updated software. I do not think all of the bugs were worked out yet. Had some issues, but they were eventually resolved Review Source Response from ReputationStacker June 18, 2025 Thanks for this feedback, Noel! Sorry you encountered the issue with auto-review sharing when we transitioned you to the new system, but it's great to hear that it's all working as expected now. We can't wait to show you some of the brand new features that are just around the corner :) Thanks again for trusting ReputationStacker for all your review management needs! KS Kelsey S. Rentals Accounting Used the software for: 1-2 years ### "Awesome Customer Serivce" August 20, 2024 5.0 Five Stars. Fast and friendly customer service, super awesome to work with. Pros Fast and friendly customer service, super awesome to work with. Cons I have nothing bad to say about Reputation Stacker Review Source Response from ReputationStacker August 27, 2024 Thank you, Kelsey! We always try our best, and we love to hear feedback like this :) VR Verified Reviewer President & CEO Design Used the software for: 1-2 years ### "A Boost to Increasing Our Online Reviews" December 10, 2019 5.0 I am very happy with the performance of Reputation Stacker. We have seen an increase in online reviews because we use their system of automatically requesting reviews from our customers. Their customized report generation system is also top-notch. Pros The pricing at $69/month is very reasonable. I also like the fact that the tool goes out and collects reviews from the actual platform allowing us to track our performance. Cons The one thing that has been a little cumbersome is their billing system. If I want to see or print an invoice for a prior mont's billing, I can't do that by myself. I must request that from the company by email. They are quick to respond and send me the billing info I am requesting but it would be much better if I could do that by myself, as is the case with just about any other software subscription. Review Source Response from ReputationStacker November 9, 2023 We're so glad to hear that ReputationStacker is helping you get more reviews and manage your online reputation! PS - You can now download PDFs of your invoices :) MS Matthew S. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great and Easy to Use" October 4, 2019 5.0 Overall Reputation stacker has been a good service and customer service has always been prompt. Only issue is when I do need assistance finding the info for emailing or calling support is not easily found. Usually, have to go to the main website where they have a contact us for sales dept and begin communications through there. Pros Easy to use and fair price for the service. I always recommend this to my friends. Cons Doesn't include all of the sites we're reviewed on in the log or widgets. Review Source Response from ReputationStacker November 9, 2023 Hey Matthew - you can always email us at support@reputationstacker.com and we'll get right back to you! It's great to hear that the system is working so well for you, and we REALLY appreciate the recommendation :) AB Arnold B. Owner Construction Used the software for: Less than 6 months ### "Great Platform" April 18, 2023 5.0 Has been great. Pros That it allows the customer to review our company without it going straight on a review platform so that we can filter the ones that were not completely satisfied and handle them accordingly. Cons nothing major just possibly add more customization for the messages Review Source Response from ReputationStacker November 9, 2023 Thank you for the feedback, Arnold! More message customizations are coming in the next month :) WC West C. CEO E-Learning Used the software for: 6-12 months ### "Amazing Service" October 4, 2019 5.0 Exceptional service that has giving me the power of having a positive google ranking. Before Reputation Stacker I had 1 review and it, unfortunately, was a 1 star review. Now after using this service for the past few months I have over 30 reviews and a 4.8 star ranking on google. Pros I love how I can catch negative reviews and respond to them before they end up on Google. This service is the reason I have a 4.8 star rating! I also love how easy and quick it was to get started. I literally had my account up and running in less than 20 minutes. Cons I am not sure how to use the word cloud or even if it would be helpful if I did. I feel like an exportable excel spreadsheet with these same words would be more useful if I were to use this. Review Source Response from ReputationStacker November 9, 2023 Only a 4.8 star rating, West? Just kidding - that's fantastic! You must be doing a lot of things right to earn those reviews, and we're super excited that ReputationStacker helps you get more of them. RB Ryan B. Owner Hospitality Used the software for: 1-2 years ### "The Best I’ve found" September 16, 2019 5.0 I’ve used several review request services through the years, reputation stacker has been the best decision I’ve made as a biz owner to capture customer reviews. My company outpaces competitors by a margin of at least 7 to 1 in reviews across review platforms. I’m super satisfied with the service and results. Pros Easy interface Effective results Ease of use Cons Nothing that I can think of stands out as a negative; it’s all good. Review Source Response from ReputationStacker November 9, 2023 It's always good to hear that we're better than the competition, Ryan ;) Glad to hear that ReputationStacker is helping you get more reviews! JA Jay A. COO Information Technology and Services Used the software for: 1-2 years ### "Valuable for getting customer reviews" September 8, 2020 5.0 Reviews are crucial to for business validation. ReputationStacker does a good job at requesting and posting customer reviews. Pros The program allows you to send an email with a rating scale (1 to 5 stars) and request for comments to new customers and have it directed to different review sites such as Google Reviews. Reviews with less than 4 stars are not automatically posted which gives you the opportunity to vet unreasonable bad reviews. Cons It is difficult to determine if the reviews are are going to the selected sites. Also reviewers cannot figure out how to correct error such as accidentally entering the wrong number of stars. It is also somewhat pricey. Review Source Response from ReputationStacker November 9, 2023 It's so good to hear that ReputationStacker is helping you get more reviews, Jay! The new layouts we're launching in the next month should reduce any problems that some of your customers are having. We can't wait to launch these! MC Michelle C. Manager Internet Used the software for: Less than 6 months ### "Great customer service!" November 18, 2020 5.0 We definitely got quite a few five star reviews that we would have never gotten without ReputationStacker and hope to learn the program better to make it more advantageous to us. Pros The setup is fairly easy, even if you aren't a techie. In a short time we have gotten quite a few five star reviews that we would have never gotten without ReputationStacker! We love the fact that the reviews that are unfavorable don't get published publicly. It's nice to have an opportunity to work it out with the customer before it gets ugly. Cons The non existent phone support. I am not good at trying to explain what I don't understand in writing. I also don't like that customers feel like all they have to do it click the first five stars and then they are done. I have many unpublished reviews. Review Source Response from ReputationStacker November 9, 2023 Thank you for your honest feedback, Michelle, and it's great to hear that ReputationStacker is helping you get more reviews. It's also nice to hear that you've had a great experience with our customer support team! Re: phone support: We actually had this for a while a few years back, but a lot of the questions people have are "Where is XYZ in the system?" or "How do I do this specific thing?" We found that email is a lot more efficient for this type of support as we can easily include screen shots and gifs or videos to show you exactly what to do. We're also here 7-days a week to help :) Again, thank you for taking the time to write this review. We sincerely appreciate it!