# ReputationStacker Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ReputationStacker Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/160682/ReputationStacker --- # ReputationStacker Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ReputationStacker ## What is ReputationStacker? ReputationStacker is all-in-one online reputation management software designed to help businesses get more reviews, improve customer experience, and rank higher in local search—automatically. The system is automated and hands-off, collecting and monitoring reviews from multiple sites while you focus on running your business. Its reporting suite turns qualitative feedback from reviews and NPS surveys into actionable, data-driven insights, so you can fix issues quickly, enhance customer satisfaction, and generate more positive reviews. Built to scale, ReputationStacker is ideal for multi-location businesses that need consistent reputation management, location comparisons, and tools to protect and grow their online presence. ## What is ReputationStacker used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Overall rating Based on 42 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $63 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ReputationStacker alternatives Highest Rated [5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $119.00 Per User, Per Month [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/160682/ReputationStacker/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Negative Feedback Management 4.9 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Customer Experience Management 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Review Notification 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Notifies a business when a review is left Review Request 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Complaint Monitoring 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Feedback Management 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service ReputationStacker 75 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Evaluating strengths and weaknesses of companies with the same target audience Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Integration with third-party CRM systems Survey designed the measure customer satisfaction with a product, service, and more Encourage your customers to promote your company by providing materials, tools, and reward programs A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Manage, store and organize emails within the system or via third-party apps Reminders sent via email Enables employees to promote their company by supplying them with materials, tools, and reward programs Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Use AI to generate content in the form of text, images, videos, etc. Track and monitor a specific set of keywords Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Observe and track the demand, usage, progress or quality of a system, product, or user Allows for businesses to run a variety of different campaigns across different channels Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Allows businesses to manage badges from review websites. Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Automatically calculate score after the assessment Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Optimize and manage the search engine optimization efforts for a website or digital content Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allows businesses to share their videos on social media. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Features 4.8 (42) 4.8 Based on 42 reviews ## Pricing Value for money 4.8 (36) Free Trial [View pricing plan details](https://www.capterra.com/p/160682/ReputationStacker/pricing/) Lite $63.00 Per User,Per Month It includes: - Unlimited email invites and standard security Standard $79.00 Per User,Per Month It includes: - 200 SMS Text Invites - Review Monitoring - Tools & Reports and Standard Security - Unlimited Email Invites Professional $99.00 Per User,Per Month It includes: - 500 SMS Text Invites - Review Monitoring - Tools & Reports and HIPAA-Compliant Security - Unlimited Email Invites Value for money 4.8 (36) 4.8 Based on 36 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) ## Support, customer service and training options Customer Service 4.8 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (36) 4.8 Based on 36 reviews ## User reviews Overall rating 4.9 Based on 42 reviews Filter by rating 5(39) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent HW Hannah W. Marketing Director Consumer Services ### "We use ReputationStacker for Google reviews for our locations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2026 We started using ReputationStacker a few years back when we realized that the review game was switching over almost entirely to Google. You can use ReputationStacker to get Google reviews (or Facebook or Angi or whatever other reviews you want) and then you can also respond to Google reviews in ReputationStacker. So we can do it all in one platform, which I like a lot especially as we continue to grow and add more locations. Pros I like how it automatically gets Google reviews for our locations. It's so easy to use. We connected it to our job management platform so it runs by itself and sends out review request every time our technicians finish a job. Cons I like everything about it. It's easy to use and it doesn't cost a lot for how valuable it is for us. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reasons for choosing ReputationStacker We chose ReputationStacker because Birdeye costs a lot more, has long contracts, and is a way bigger system that has a lot of features we don't need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2026 Thank you for taking the time to review us, Hannah! We love to hear how much value ReputationStacker is providing for your business. DS Daniel S. Brand Manager Health, Wellness and Fitness ### "Easy setup and the perfect reputation management platform for expanding businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2026 We are a chain of gyms/fitness centers in the Chicago area that is rapidly expanding to other territories. When we were just a few locations we could handle reviews and reputation management on a per-location basis. Once we hit more than 10 locations we needed a system to manage it. I am really impressed with how ReputationStacker gets new reviews and pulls all of our reviews into the dashboard so we can respond to them and follow up with our clients. A big added bonus that I didn't expect is how it also collects client feedback in addition to getting new reviews, and then it applies sentiment analysis so we can objectively compare locations to each other and use it to improve the client experience incrementally. Pros What I like best about ReputationStacker is how it works on its own and how easy it was to get going with it. Less than 10 minutes to set up. The setup wizard was key. It made setup so intuitive and easy. We had everything set up for our first location in less than five minutes, and adding our additional locations and integrating it with our CRM took even less time. After that the reviews come in like clockwork. We use it every day to make sure we're constantly getting new reviews and keeping our clients happy. Cons I like everything about it. Can't imagine doing our reputation management any other way. There are no negatives. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing ReputationStacker ReputationStacker is focused on reviews and customer feedback and using that to get more clients, rank better, and improve your business. The other options we looked at have too many features that we already pay for with other systems. They also cost a lot more and try to lock you into a long contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Glad the setup wizard was helpful, Daniel! We're always making tweaks to improve onboarding and help you get more reviews faster. Thanks for taking the time to write a review :) LP Lauren P. Attorney Law Practice ### "ReputationStacker Boosted Our Reviews and Google Rankings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 As a law firm in Philadelphia, we have literally hundreds of competitors and everyone wants the top spot in Google maps. ReputationStacker gets us ongoing reviews from our clients and that helps keep us at the top of Google. That alone is worth tens of thousands of dollars every month for us. I can't think of any other marketing tactic or software that has that kind of return. Pros Our law firm operates in a very competitive market, and ReputationStacker helps us collect more reviews than our competitors. As a result, we’re able to rank at the top of Google search results and strengthen our online presence. Cons I don’t have anything negative to say about it. It was simple to set up, and it has been easy to use ever since. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2026 Sounds like using ReputationStacker to get more Google reviews is paying huge dividends for your law firm, Lauren! We hear from our users all the time that the ROI of ReputationStacker is second to none when it comes to driving new business - glad you're experiencing the same :) TF Tristan F. Marketing Coordinator Law Practice ### "ReputationStacker is a Google review machine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 It was easy to set up and once their support people showed me how to use the integrations it works completely on its own. It is crazy just how many Google reviews we get now that we use ReputationStacker. Pros What I like most about ReputationStacker is how many Google reviews it gets us. The amount of Google reviews we get using ReputationStacker vs. manually asking our clients to write reviews still blows me away. Cons It used to be a little annoying to manually enter our clients into ReputationStacker but then the support people showed me how to use the integrations to do it automatically. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2026 It's great that you're taking advantage of our integrations to automate your Google review collection with ReputationStacker, Tristan! Glad to hear we were able to help you get everything connected :) HV Hailey V. Marketing Coordinator Automotive ### "ReputationStacker is great for managing reviews for all locations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2026 I've had a very positive experience with ReputationStacker. I like how automated everything is for review collection and also for seeing the reviews for all locations in one place and having reports so we can see how we're doing at each location. Pros I like how it automatically gets reviews from our customers. We don't have to ask for reviews anymore and it alerts us when customers leave bad feedback so we can follow up with them. I like out easy it makes it to respond to our customers too. Cons I was confused on how to add additional locations of our business to the dashboard but their support team showed me how to do it and then ended up doing it for me! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2026 ReputationStacker's multi-location reporting is somewhat of a secret weapon for our users with a lot of stores in different markets, Hailey. And it's fantastic to hear that you're using review monitoring and customer feedback collection to close the loop and improve your customers' experiences! LA Lee A. Manager Real Estate ### "ReputationStacker works great for getting reviews for our property management company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2026 Extremely positive. Like I said, in property management you tend to only get cranky residents writing reviews. RS gets the happy majority who wouldn't otherwise think to write reviews on their own to share their experience. Pros As a property management company, getting positive reviews can be difficult. Unhappy residents tend to use reviews to vent, but happy residents don't think to write reviews on their own. ReputationStacker makes it easy for us to get our happy residents to write reviews. I love how it sends automatic follow ups because a lot of people don't respond to the first (or even second) review request. RS keeps following up to make sure we get as many reviews as possible. Cons I can't think of anything that I don't like about ReputationStacker. Whenever I have a question or need help, their support team is very responsive and takes care of things quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2026 We love hearing this, Lee! Property management is one of those industries where the vocal minority who have issues can often drown out the voice of the silent majority who are very happy. It's great that ReputationStacker is helping you get those positive voices out there with more 5-star reviews! MC Mike C. Manager Construction ### "Reputationstacker crushes it for Google reviews for all of our locations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2026 We are in a highly competitive business (plumbing, heating, and cooling) in a crowded market. So we need a lot of reviews coming in all the time in order to rank in Google local and to make our business the obvious choice over our competitors. Reputationstacker handles this for all of our locations. It keeps the Google reviews coming in every day. We easily get 5 or 6 times the amount of reviews we used to get before using Reputationstacker. Our client management system has a review request feature to it, but we stopped using it because it didn't perform nearly as well as Reputationstacker does because it doesn't follow up with our clients automatically and make it as easy for them to write a review as Reputationstacker does. So I am very happy with Reputationstacker. Pros Reputationstacker helps us get more Google reviews for all of our locations, which makes it much easier to manage feedback across the board and rank better when people search in Google. Cons Nothing much to add. It does a good job for what we need it to do, and it meets our needs and then some. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reasons for choosing ReputationStacker Birdeye was too expensive for offering the same services as Reputationstacker, and we already use Keap for the other stuff that Birdeye does. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2026 We updated the UI recently to help larger multi-location businesses with their online reputation management. It's great to hear that you're benefiting from this update! Keep your eye out for a few more features we'll be launching over the next couple of months specifically designed for multi-location review and reputation management! MH Michael H. Director Retail ### "Good Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2026 Pleasant suprise to be able to be up and running painlessly.Read the instructions and you will be in business. Pros ReputationStacker simply works without too much fuss and produces results.Queries are answered quickly and very clearly so you can get on with business.Highly recommend Cons Nothing to dislike about this software. Well thought through and easy to use. Delivers results easily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2026 We're so happy that you chose ReputationStacker for your online reputation management platform, Michael. We're always here for your if you need anything :) JH Justin H. Marketing Specialist Hospital & Health Care ### "Review workflow management for urgent care chain" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2026 Before using this system requesting reviews and tracking them wasn't handled consistently. Some of our locations asked for reviews and replied to reviews quickly, others didn't at all. Reputation Stacker brought order to that chaos. Review requests go out automatically so we're collecting reviews more steadily. That's helped our locations appear higher in local search and patients often mention reading recent reviews before coming in. Also, our response habits are stronger, and managers and execs have visibility into what's happening across all locations. Pros We get new reviews for all of our locations and we can keep track of them in one place. I don't have to chase managers or login to different review platforms to keep track of it all. It cut down a tone of back and forth and keeps our locations looking engaged online. Cons There's not much to complain about, but I'll say the first time I dug into the analytics section I need a few minutes to understand where everything lived. Once I got my bearings, it stopped being an issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 4, 2026 We love this feedback, Justin! We've been focused on building more features and strengthening existing workflows to make our multi-location reputation management tools even stronger for users like you. Some big new features are coming out in the next few months and we can't wait to share them with you! WA Will A. President Business Supplies and Equipment ### "Top-Notch Support Paired With a Seamless Reputation Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 I have gained more than 100% number of reviews with it than when I didnt have it. Pros Reputation Stacker makes collecting reviews simple and efficient—but what really impressed me was their customer support. Any time I had a question or needed help, their team responded quickly and went out of their way to assist. It's rare to find a company that’s this committed to both product quality and customer experience. Couldn’t be happier! Cons The interface could be a bit more user friendly, even though it was easy to use. Switched from [GatherUp](https://www.capterra.com/p/239159/GatherUp/) i liked the way the review flow looked and feel much better. Alternatives considered [GatherUp](https://www.capterra.com/p/239159/GatherUp/) Reasons for choosing ReputationStacker I liked it better, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Thank you for taking the time to write a review, Will. We know you considered multiple tools for review management software and we're so happy you chose ReputationStacker! We're taking the comments you've shared about the interface to heart, and are making tweaks to it, so stay tuned for those :) [View all Reviews](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Popular comparisons [Trustpilot vs ReputationStacker](https://www.capterra.com/compare/160682-169618/ReputationStacker-vs-Trustpilot)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)