# Page 2 | InMoment Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is InMoment the right Business Intelligence solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160599/InMoment/reviews

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InMoment

4.4 (28)

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Last updated March 13th, 2026

# Page 2 - Reviews of InMoment

## Showing most helpful reviews

Showing 26-28 of 28 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Kitchen Manager  
Restaurants  
Used the software for: 6-12 months

### "Excellent to see the "guest view" of our operations. "

June 13, 2018

5.0

Being up to date on guest relations in store.

Pros

Gives real time concerns and areas to address in overall operations. Great way to keep in touch and improve on guest relatio ns.

Cons

Honestly I do not have cons. This software puts all areas in a few different ways to accommodate to what works best for you. Exp. Charts, percentages, graphs.

Review Source

JJ

Johnathan J.  
Front Desk Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "InMoment Review"

July 28, 2019

4.0

Pros

Visually appealing and great range of options and filters.

Cons

Learning curve may be steep for beginners

Review Source

AO

Alison O.  
  
  
Used the software for:

### "InMoment Review"

December 6, 2016

5.0

InMoment is a great tool for capturing customer data and setting up different types of customers. Reporting inside moment is very hard to use, especially when setting up parameters and custom reports for different parts of your organization. InMoment does have excellent customer service and is quick to answer questions.

Review Source

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