# ClubRight Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ClubRight the right Membership Management solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160550/Club-Right/reviews

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ClubRight

4.8 (182)

[View alternatives](https://www.capterra.com/p/160550/Club-Right/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ClubRight

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

SM

Scott M

Operations DirectorCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years.

“Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need.“

October 9, 2025

JD

Jason D

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“I find some of the settings difficult to navigate around memberships and some of the back end settings“

February 6, 2026

MR

Mark R

Business ManagerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years.

“We are very pleased to have now been able to integrate our DD payments with ClubPay giving us a fully managed soft wear system.“

February 19, 2026

RK

Rucksana K

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“My GoCardless account was about to be terminated due to moving it all across to CR and I could have lost all my data as CR forgot my when the transfer was supposed to be happening.“

October 22, 2024

KR

Kim R

Gym ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years.

“Clubright has taken away so many problems of running the gym and having all information in one place in a game changer saving so much time.“

February 3, 2026

AJ

Adam J

Post graduate studentEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It can be a bit clunky, maybe even cumbersome when switching between clubs.“

April 17, 2025

EO

Ethan O

Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Insights, sales funnels and automated messaging are great features which have helped us reach more people, sign people up quicker and have a better view of our business in only 3 days!“

March 6, 2025

RK

Rucksana K

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“No way to select multiple members groups for automated emails.“

October 22, 2024

## Showing most helpful reviews

Showing 1-25 of 182 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Victoria C.  
Director, Manager & Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easiest & best! "

December 13, 2018

5.0

The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all!

Pros

Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted!

Cons

It wipes our previous months classes off at the end of the month

Review Source

Response from Club Right

December 18, 2018

Thank you for the positive review Victoria! We're always happy to help with anything you need ¿ Kind Regards, Taylor @ ClubRight

SM

Scott M.  
Operations Director  
Commercial Real Estate  
Used the software for: 1-2 years

### "Very happy with our selection of Clubright for our gym management software."

October 9, 2025

5.0

Very easy company to deal with, easy to use and the training was great to reduce our learning curve with a new software package. The AI chat or escalating to an operator for resolution of bugs and issues is very smooth. Most queries can be resolved with the AI Assistant.

Pros

Great Value for money for the requirements we need for Gym Management Software. Looked at loads of Gym and Fitness software packages and ClubRight had the best features that we need.

Cons

Nothing, the upgraded package is even better now that we have upgraded, with additional features with message automation etc.

Switched from

[OfficeRnD Flex](https://www.capterra.com/p/140084/OfficeRnD/)

OfficeRND was for the whole busines centre, gym was for taking payments only. We had to have a manual paper/pdf process for T&Cs, PARQ etc. wanted one package to handle everything reducing staff time

Review Source

MO

Michael O.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ClubRight Software"

January 30, 2026

5.0

Overall, ClubRight has been a fantastic system to use. It has significantly streamlined our admin processes, improved organisation, and made day-to-day management far more efficient. It’s a reliable, well-designed platform that adds real value and continues to evolve — I would happily recommend it to other clubs.

Pros

ClubRight is incredibly user-friendly and has made managing memberships, bookings, and payments so much easier. Everything being in one system saves a huge amount of time, and the platform is intuitive even for new users. The support team is excellent — quick to respond, knowledgeable, and genuinely helpful. Regular updates show that feedback is listened to and acted upon.

Cons

There are very few downsides. Some areas could benefit from additional customisation or more advanced reporting, but these are minor compared to the overall functionality and are continuing to improve over time.

Review Source

Response from Club Right

February 5, 2026

Great news to hear your happy with ClubRight We appreciate your feedback Thanks ClubRight Team

AM

Andrei M.  
IT Consultant  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Avoid at all cost"

December 12, 2024

1.0

Pros

Their sales process was smooth, and clear.

Cons

After going through their sales process, which was very smooth and where they were eager to close, we then got stuck in onboarding. They needed to check something, canceled the onboarding, and I had to email several times only to be told they didn’t know yet if they could help us, but we should wait while they chased it up. No problem—months wasted—and we never even received a phone call with an update. This all started in July. Now we’re in December, and they’ve gone completely silent. No replies to emails. But, and this is where it gets interesting, they’re still charging us every month, despite clearly not delivering the service and despite being explicitly asked to cancel the subscription and refund us. Don't be fooled by their low price, it comes at a higher cost than the one presented, in time wasted, and poor service.

Review Source

KR

Kim R.  
Gym Manager  
Sports  
Used the software for: 1-2 years

### "Great Service"

February 3, 2026

5.0

Clubright instantly help me if I have any problems or am unsure on how to work something, the support is great and instant. Would definitely recommend using clubright for the day to day running of your gym, easy to use and saves you so much time.

Pros

Clubright has taken away so many problems of running the gym and having all information in one place in a game changer saving so much time. Have recently started using Clubright Pay which is a great little tool for us to receive instant payments and send payment links direct at the touch of a button.

Cons

I do not have any problems using clubright and there are no features i dislike with the service i receive.

Review Source

Response from Club Right

February 5, 2026

We really appreciate your feedback as we enjoy making our customers happy. Thanks ClubRight Team

MR

Mark R.  
Business Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Integration made easy."

February 19, 2026

5.0

100% Positive, the team are on hand to help iron out any problems and are always coming up with new tools and features to better the service on offer. We must shout out \[sensitive content hidden\] who has helped us move our DD provider from GoCardless to ClubPay, this process was seamless and will remove the stress of DD updates and changes moving forward.

Pros

ClubRight has helped us manage our business since 2018 and we have seen it develop with us. We are very pleased to have now been able to integrate our DD payments with ClubPay giving us a fully managed soft wear system. This has saved us time and money and the support from the ClubRight team has been second to none.

Cons

The only issue I have encountered is deleting old membership plans from back of house reporting, but we found a work around by changing the membership title.

Review Source

JD

Jason D.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fantastic service "

February 6, 2026

5.0

Great service and great to have everything in one place. The team are always on hand and easy to speak with.

Pros

Easy access to the team who are very responsive and easy to speak with. Yoana has been a great help.

Cons

I find some of the settings difficult to navigate around memberships and some of the back end settings

Review Source

DT

Dean T.  
Club Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Complete solution for managing the gym"

March 5, 2026

5.0

Clubright has been a massive help with running our club. We have lots of classes and activities too and Clubright has streamlined managing this.

Pros

All in one gym management system, everything in one place. Easy to use and always evolving with new features and improvements

Cons

Previously the member app but that has just been refreshed and massively improved. Occasional issues like any software system are quickly resolved

Review Source

TA

Tony A.  
Gym owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Impressive Management Support "

February 26, 2026

5.0

Excellent, another example of the support team taking care of their subscribers to the ClubRight Gym Management System.

Pros

Instant response to a members app issue. Action was immediately taken to rectify and improve the customer experience, very impressive.

Cons

Nothing comes to mind. My first year with ClubRight has been a steep learning curve but support has always been there.

Review Source

LB

Lewis B.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Lewis Burns Review"

March 16, 2026

5.0

Ive had a positive experience with clubright and happy with the service its exactly what i was looking for

Pros

Being able to speak to someone whenever i need help and also having everything under one roof to run my gym

Cons

The app sometimes crashing or not being very smooth to use but new app seems alot better and more aesthetic

Review Source

NC

Nick C.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Cost effective, efficient, user friendly. "

November 12, 2024

5.0

Pros

Great value for money vs previous providers we have tried, significantly cheaper and far more functionality. Customer service live chat quick to respond.

Cons

Lots of data available, but more digestible and aesthetic data graphs would be a great addition.

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Reason for choosing ClubRight

Pricing initially, but remained due to quality

Switched from

[Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/)[ClubWise](https://www.capterra.com/p/110989/ClubWise/)

Lack of function, poor support, high pricing

Review Source

DS

Duncan S.  
Gym manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Great service "

November 4, 2024

5.0

\[sensitive content hidden\] was fantastic with her help and support

Pros

Quick and efficient help and advice . App easy to navigate

Cons

Nothing. Any issues were solved immediately

Switched from

[Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/)

Better app and less to pay. Better communication

Review Source

RH

Richard H.  
Gym owner trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pro gym bodmin "

July 29, 2024

5.0

Excellent and staff are amazing . Would recommend to anyone and I have done to at least two other gym company’s that have come on board .

Pros

The help I had was immeasurable . Nothing was too much trouble

Cons

For me it’s just change , not club rights fault, just an old dog trying to learn new tricks 😂

Switched from

[Instagram](https://www.capterra.com/p/210721/Instagram/)

Worst company in the world , would never use ever again ( ever) ?

Review Source

LH

Lee H.  
PT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Review For Yoana"

May 10, 2024

4.0

Pros

This is mainly to praise the work that Yoana has put in for us changing Direct Debit providers. No question has been too stupid and she is quick with her responses. A true asset to the company. I don't know what she is paid but it isn't enough.

Cons

A few hiccups in the change over but Yoana was on hand throughout.

Review Source

GH

Geoff H.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ClubRight - highly recommended"

April 28, 2024

4.0

ClubRight enables us to run our membership admin very easily and efficiently.

Pros

Ease of use. Excellent dashboard, better than previous systems that we've used. Great customer support from Yoana.

Cons

Some of the reports could provide more specific information.

Switched from

[ClubWise](https://www.capterra.com/p/110989/ClubWise/)

ClubRight was recommended. Cheaper DD collection rates.

Review Source

CG

Ciar G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ClubRight Review"

May 29, 2025

5.0

It’s been super easy for both staff and customers to use. We have switched to ClubRight pay and should save a lot of money in charges for direct debits.

Pros

\[sensitive content hidden\] spent her time explaining the whole process to me as well as the benefits of switching to ClubRight pay. She made the whole process super easy and has been there in the follow-up to answer my questions always with super quick responses.

Cons

The app sometimes is glitchy and freezes we have recently struggled with having members not being able to book classes when they are pay as you go customers.

Review Source

TT

Tarran T.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Amazing service "

September 8, 2025

5.0

10/10 I have been with them for years and never had issues the customer service and the support team are amazing

Pros

amazing software for my gym business- the guys are always helpful and they are always improving the features and adding new ones

Cons

nothing so far I am migrating from Go cardless as they have way better payment system- I am loving their card solution too

Review Source

SB

Stevie B.  
Receptionist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use and very reliable!"

September 11, 2025

5.0

My overall experience with ClubRight has been excellent. The system is easy to learn and works smoothly, even during busy times. Members are also able to navigate the app easily which reduces questions and confusion at the desk. ClubRight has made both my work and the members experience better.

Pros

I have found ClubRight easy to use and navigate, it is set out in a way that everything you may need to use is presented on the home page. I have found my experience with ClubRight to be very reliable and smooth. I am able to view, manage and change memberships with ease when needed which is a bonus!

Cons

So far, I have not experienced any issues with ClubRight. Everything has worked very smoothly for me.

Review Source

AS

Ashley S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Ashley Sharp"

March 6, 2025

5.0

Excellent service, I'd say potentially some online tutorials or youtube vids of how to optimise the use of the services.

Pros

Clubright pretty much cover everything we need from a membership software

Cons

My biggest complaint would be the hours staff are available. Being a 24/7 gym, at times when we've had issues resolving door control problems.

Review Source

MG

Matt G.  
Operations director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fitness Worx "

March 5, 2025

5.0

Good - Yoanna is great to have as a point of contact if anything goes wrong / we need help setting something up.

Pros

It ticks all the boxes we need and they are always improving their services with regular updates.

Cons

There was a few things that the software was lacking when we first joined but most of those have been resolved & implemented

Review Source

MD

Mike D.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PB Gym and Club Right"

December 17, 2024

5.0

Really good so far, \[sensitive content hidden\] has been really helpful increasing the gyms pricing structure and guiding me through the process.

Pros

The better the package the more features you can use to make your gym more unique and bespoke.

Cons

Can be hard to manage sometimes however the team are on hand to help at a click of a button.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing ClubRight

Because it was already set up at the gym.

Review Source

ZM

Zak M.  
Director  
Sports  
Used the software for: 1-2 years

### "Voodoo Combat - ClubRight review. "

January 28, 2025

5.0

Brilliant, ten out of ten for me. Everybody is super approachable and kind.

Pros

The account management, fantastic service and the overall product!

Cons

The system errors with direct debit cancellations. However this has since been resolved, in a timely fashion.

Review Source

GJ

Greg J.  
Managing Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great service and product "

November 21, 2024

5.0

After 4 years I’m more than happy with the product and the support given along the way.

Pros

Ease of use for myself and my members and support from the team at Clubright

Cons

No issues with Clubright at all over the last 4 years

Review Source

AL

Aaron L.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Great service"

November 20, 2024

5.0

Seamless and stress free throughout. Thank you

Pros

Customer service has been phenomenal the whole way through

Cons

Nothing at the moment as it has been all very easy

Review Source

JB

Jayden B.  
Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Arkham Fitness - Review "

April 11, 2024

5.0

ClubRight is a game-changer for our gym. Yoana and her team are exceptional, providing the best support that ensures everything runs smoothly. Highly recommended!

Pros

ClubRight has transformed our gym management. It’s user-friendly, integrates seamlessly, and the support team always goes above and beyond. A must-have for any gym!

Cons

With ClubRight, it’s smooth sailing all the way. No hiccups, no headaches. It just works seamlessly, making gym management a lot easier. Highly recommend!

Review Source

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