# Sendoso Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sendoso Software - reviews, pricing plans, popular comparisons to other Account Based Marketing products and more. Source: https://www.capterra.com/p/160537/Sendoso --- # Sendoso Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sendoso ## What is Sendoso? Sendoso is the leading Sending Platform (SP) for sourcing, storing, shipping, and measuring the ROI of anything a business every needs to send: direct mail, physical gifts, plants, perishables, company swag, handwritten notes, gift cards, and anything else. By marrying technology with logistics, we help businesses rise above the noise and personalize at scale. ## What is Sendoso used for? [Account Based Marketing](https://www.capterra.com/account-based-marketing-software/)[Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sendoso?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sendoso.com/&name=Sendoso) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sendoso 4.5 (33) VS. [4.5 (484)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (33) Ease Of Use 4.5 (484) Value For Money 4.3 (23) Value For Money 4.3 (461) Customer Service 4.7 (20) Customer Service 4.3 (456) ## Sendoso alternatives [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.1 (317)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.4 (2,885)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Relayto](https://www.capterra.com/p/217021/Relayto/) [4.8 (198)](https://www.capterra.com/p/217021/Relayto/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/217021/Relayto/) [View all alternatives](https://www.capterra.com/p/160537/Sendoso/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management 4.8 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Reporting/Analytics 4.2 (10) 60.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Delivery Tracking 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Event Triggered Actions 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Mailer Templates 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Premade examples of mailings, such as cards, brochures, etc. Performance Metrics 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Sendoso 8 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Predefined actions automatically performed on the occurance of specific events Premade examples of mailings, such as cards, brochures, etc. Outsource mailing services to a third party A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 4.5 (33) 4.5 Based on 33 reviews ## Pricing Value for money 4.3 (23) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/160537/Sendoso/pricing/) Value for money 4.3 (23) 4.3 Based on 23 reviews ## Integrations [ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Groove](https://www.capterra.com/p/177789/Groove/)[ SMS Reviews](https://www.capterra.com/p/184068/Outreach/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (20) 4.7 Based on 20 reviews ## User reviews Overall rating 4.5 Based on 33 reviews Filter by rating 5(19) 4(12) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Anjali J. Quality Analyst Computer & Network Security ### "Easy and Convinient Platform for Sending and Managing Gifts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2026 As a user, my overall experience with Sendoso has been positive. The platform makes it easy to send gift and items to customers or team members without handling logistics manually. Pros I liked the flexibility, ease of sending and tracking deliveried through a centralized dashboard. The automaton features and integration with CRM tools help me manage campaigns efficiently. I like how simple it is to select items, send gift and tracking in one place only. Cons The pricing feels a bit expensive for frequent usage, and sometimes delivery timing depends on vendors which can cause delays. Initial setup can be confusing for some new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brooke B. Easy to use Financial Services ### "Easy gifting and swag inventory " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2026 Working with Sendoso has been great and certainly makes my job easier. I use them to send gift cards and to personalize and warehouse custom swag items Pros Sendoso makes it easy for me to send gift cards to different people, multiple times a week. We have also used them for custom swag orders and found their account managers to be helpful. Cons I wish Sendtracker had a way to use subject lines or preview the content. I use the same touch for a lot of different reasons and I often have to click into the send and read the message notes to remember what each was for Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Grayson H. Founder Food Production ### "Sendoso 👑" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2023 Pros The technology and the team supporting the entire mission!Gifting with a purpose drives revenue and the entire team at Sendoso believes that, which shows day in and day out.Surprise and delight!! Cons I don’t have any negatives to say as I am not a “user”, but we as vendors have nothing but positive things to say!Which means something right?! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User sdr Computer Software ### "Perfect gifting platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 18, 2023 Pros Two years ago, I was introduced to Sendoso as a platform for sending gifts, and I have thoroughly enjoyed my time using it.The platform constantly evolves by introducing new features and updates, demonstrating the company's commitment to growth alongside its customers. I particularly appreciate how they value customer feedback and incorporate it into their improvements.The range of gift sending options, including both physical and e-gifts, brings us immense satisfaction.Lastly, the support team is exceptional, always ready to provide assistance and swiftly resolve any issues that arise. Cons So far, the experience with Sendoso has been outstanding. The team is highly responsive and proactive, while the platform continuously undergoes improvements. The software is user-friendly and straightforward to navigate. Switched from [Alyce](https://www.capterra.com/p/202790/Alyce/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Almir B. SDR Computer Software ### "Effortless and Effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2023 In today's fiercely competitive marketing and sales landscape, making a lasting impression can be a daunting task. However, Sendoso has made the process effortless by empowering us to send personalized gifts that deeply resonate with our prospects. This ability to create meaningful connections through personalized gifting has proven to be instrumental in driving our pipeline and establishing strong relationships with potential customers. With Sendoso, we have gained a distinct advantage in capturing attention and leaving a lasting impact in the minds of our prospects. Pros Since transitioning to Sendoso from another sending platform, we have unlocked the essential capability of warehousing and sending swag on a global scale. With Sendoso's strategically located warehouses in the UK, EU, Australia, and the USA, we have witnessed a notable decrease in our shipping expenses. Additionally, the convenience of their egift sending feature has streamlined the distribution of internal and external spiffs and incentives across our entire company. This transition to Sendoso has not only broadened our international reach but also simplified our processes, resulting in enhanced overall efficiency for our organization. Cons I have encountered no drawbacks or shortcomings with Sendoso whatsoever. This platform functions flawlessly, featuring a user-friendly interface that precisely caters to all my requirements. It simplifies the process of sending e-gifts on a large scale, enabling seamless execution. Sendoso has surpassed my expectations by delivering a streamlined experience that effortlessly facilitates the sending of e-gifts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YA Yara A. Human Resources Manager Real Estate ### "We can stand out with our advertising campaigns" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2022 Sendoso enables us to own our own gift shop, which makes us unique in our advertising campaigns, so that we can design marketing and advertising campaigns to benefit us directly and without the intervention of intermediary companies. Pros Sendoso enables us to coordinate and manage everything related to sending gifts to customers, as it provides us with a variety of gifts that we can design in a way that suits us, and it also coordinates the process of delivering them to customers according to their ability. It is easy with the user interface, and importing and coordinating lists of targeted customers in the campaign in addition to their addresses is very easy and does not take time. I also find it easy to allocate gifts to customers according to their classifications. The status reports and feedback are very useful and enable us to see which gifts and cards have already been delivered and all the other details related to them. Cons I hope to include more catalogs, to increase our distinctive options, and to be able to create quality gifts that help us stand out in our campaigns. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Arpit J. Business Operations Manager Insurance ### "Very expensive but does the job it says" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 16, 2022 Overall the experience has been good since it does the job and I dont have to worry about that. Pros Limited features but everything is useful and logical. Did not have to engage much into getting training on it. And definitely does the job. Cons Limited options using Zapier for us to automate milestone achievements from the CRM that we are using. And the pricing, they have platform fee, user license fee, inventory charges (they are not so high), shipping inventory from vendor to their warehouse, shipping from warehouse to customer, packaging. Reasons for choosing Sendoso Was not involved in the purchase decision Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Sr Account Executive Computer Software ### "Excellent tool for client gifting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 23, 2022 Pros It's extremely easy to use and clients love it! Gifting has become a critical component of our sales and client retention strategy and we couldn't do it without Sendoso. Cons I wish it was a bit more dynamic in terms of the gifts you could send. This may be just an admin/use limitation based on what features I have access to but it's pretty limited in what we can send at this point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User BDR Computer Software ### "Super useful for ABM efforts " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 5, 2022 Pros Very useful for adding extra value to outbound ABM propsecting. Fairly easy to configure to send whatever you want. Cons Have had periods of time where their service didn't work, which affected our end customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Alaa E. Technical Outsourcing Specialist Information Technology and Services ### "A very handy solution for sales teams to structure their customer interactions in a pleasing manner." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2022 Sendoso added value to the customer loyalty process by surprising them with unusual gifts, which helped us improve our relationships with existing customers, and enabled us to attract new customers in this way. Pros I appreciate the idea that there are so many options to suit everyone and any event. I like how Sendoso assists us in building relationships with potential and future clients. It always allows us to give them distinctive gifts, thanks to a unified platform that is simple to use. We may use Sendoso to maintain inventory and plan new orders, as well as control everything related to providing gifts and monitor the success of the team in this regard. Sendoso has assisted us in broadening the reach of our e-gift approach, particularly when we attend a conference or exposition, and has enabled us to offer additional incentives to attend, engage, and deepen discourse in order to strengthen our relationships with new clients and clients. Cons There are not many unwanted or complicated matters, just some organizational matters that are sometimes annoying, as shipments may not arrive on time, and the process of navigating through different catalogs and choosing the products we want can sometimes be complicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160537/Sendoso/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)