# Owl Practice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Owl Practice Software - reviews, pricing plans, popular comparisons to other Mental Health products and more.

Source: https://www.capterra.com/p/160519/OwlPractice

---

# 

 Owl Practice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Owl Practice

## What is Owl Practice?

Owl Practice is a comprehensive and compliant EHR, and practice management solution tailored specifically for mental health professionals. This innovative platform empowers practitioners to effectively engage with clients, foster growth within their practice, and streamline the payment process. With an array of features designed to simplify administrative tasks and enhance clinical workflows, Owl Practice not only helps practitioners focus more on their clients but also ensures they are well-equipped to thrive in a competitive landscape.

## What is Owl Practice used for?

[Mental Health](https://www.capterra.com/mental-health-software/)[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/)[Therapy](https://www.capterra.com/therapy-software/)

Top alternative

Featured

Overall rating

Based on 72 user reviews

Reviews sentiment

Positive

89%

Neutral

4%

Negative

7%

Starting price

$25

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Owl Practice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://owlpractice.ca/&name=Owl Practice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Owl Practice

4.3 (72)

VS.

[4.6 (2,826)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$25

Other, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (72)

Ease Of Use

4.4 (855)

Value For Money

4.1 (64)

Value For Money

4.3 (783)

Customer Service

4.3 (66)

Customer Service

4.4 (759)

## Owl Practice alternatives

[4.4 (1,031)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (83)](https://www.capterra.com/p/203725/Noteable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/160519/OwlPractice/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

3.9 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Document Management

3.8 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

HIPAA Compliant

4.5 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Calendar Management

3.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Electronic Signature

3.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Digitally sign online documents

For Mental/Behavioral Health

3.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Owl Practice 86 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tools to aid in the collection of information to determine a person's problems and symptoms.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Electronically collect payments for goods or services

Digitally sign online documents

Identifying if all conditions that entitle a client to certain benefits are met

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

For mental health professionals providing therapy to multiple patients at the same time

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Store, manage and track all forms in a centralized location

Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage billing and payments for a healthcare provider

Records of patients' medical history

Access software remotely via mobile devices

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Book meetings and appointments through a website or digital platform

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Process of managing several related projects or business activities to achieve organizational goals

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Exchange messages in a secure and encrypted manner

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide online therapy to patients/clients through secure video sessions

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Record, update and manage waiting lists

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (72)

4.1

Based on 72 reviews

## Pricing

Value for money

4.1 (64)

Free Trial

[View pricing plan details](https://www.capterra.com/p/160519/OwlPractice/pricing/)

Owl Starter

$25.00

Other,Per Month

It includes:

-   Calendars & Reminders
-   Appointment Scheduling
-   Client Records
-   Client Session Notes
-   Handwritten Notes
-   Billing and Payments
-   Integrated Payments
-   Client Lists and Tagging
-   Appointment Confirmations
-   Email and SMS Communications
-   Email and SMS Reminders/Communications

Owl Core

$39.00

Other,Per Month

It includes:

-   Unlimited Monthly Sessions
-   Video Therapy
-   Video Waiting Room
-   Calendars & Reminders
-   Appointment Scheduling
-   Client Records
-   Client Session Notes
-   Handwritten Notes
-   Billing and Payments
-   Integrated Payments
-   Client Lists and Tagging
-   Appointment Confirmations
-   Email and SMS Reminders/Communications
-   Password Protected Invoices and Receipts
-   Account Summaries
-   Circle of Care
-   Family and Couples Sessions
-   Workflow Customization
-   Dashboards and Reporting
-   Supervision
-   Superbills
-   Online Appointment Booking
-   Customizable Homepage and Dashboard & Reporting
-   Intake and Consent Forms

Owl Pro

$49.00

Other,Per Month

It includes:

-   Collaborative Video Sessions
-   Secure Messaging
-   Clinical Measures
-   Medications Tracking
-   Integrated Eligibility Checks
-   Integrated Electronic Claim Submission
-   Calendars & Reminders
-   Appointment Scheduling
-   Client Session Notes
-   Client Records
-   Handwritten Notes
-   Billing and Payments
-   Integrated Payments
-   Client Lists and Tagging
-   Appointment Reminders and Confirmations
-   Email and SMS Communications
-   Password Protected Invoices and Receipts
-   Account Summaries
-   Circle of Care
-   Family and Couples Sessions
-   Workflow Customization
-   Dashboards and Reporting
-   Supervision
-   Superbills
-   Online Appointment Booking
-   Customizable Homepage and Dashboard & Reporting
-   Intake and Consent Forms
-   Video Therapy
-   Video Waiting Room

Owl Group Edition

$49.00

Per User,Per Month

It includes:

-   Multi-Clinician Support
-   Financial Reporting
-   Internal Messaging
-   Online Appointment Booking
-   Customizable Forms
-   Client Measures

Value for money

4.1 (64)

4.1

Based on 64 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (66)

4.3

Based on 66 reviews

## User reviews

Overall rating

4.3

Based on 72 reviews

Filter by rating

5(39)

4(25)

3(3)

2(4)

1(1)

Mentioned topic

Sorted by most recent

MT

Madeline T.

Licensed Professional Counselor

Mental Health Care

### "Good, but not Great"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

March 27, 2026

Overall it was functional and good. But the kinks in the system outweigh the benefits. Forms should be much more easily integrated. I shouldn't have to click into every note separately to read it (should have preview or scrolling option to see all).

Pros

I like the calendar set up. It's clear, easy to understand, easy to toggle providers on and off, easy to schedule.

Cons

You cannot set up anything for automatic intakes. If you send a form and they don't complete it, they don't get a reminder. If you send the form again to them as a reminder, the first link is then invalid. They cannot see forms due when they log in. And they can't see completed forms and download them themselves. These all factored into my decision to switch EHRs. The absolute worst? The form creation system has multiple choice and single choice mislabeled. So when you create your forms, you have to choose radio buttons if you want people to be able to check multiple options. When you later realize this, there is no way to simply switch the format. You have to create each question again by scratch. They enver fixed this bug in the 2 years I've been using it, despite me telling them about it multiple times.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Too expensive - we wanted a beter value for our EHR

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Clinical Psychologist Owner

Mental Health Care

### "OWL EHR – Started Strong, Declined Significantly Over Time"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

December 10, 2025

OWL EHR was good in the beginning, but it has declined to the point where it is no longer reliable or cost-effective for a group practice. They recently made changes with their clearinghouse without notifying providers in advance, which caused a wave of rejected and denied claims. We had to spend hours updating addresses, PO Boxes, and resubmitting claims, all because of changes they never communicated. Customer service is another major issue. It often takes a couple of days to get a response, and when they do reply, the instructions are extremely basic, things any user already knows. It feels like they’re buying time while practices absorb the financial impact of their mistakes. Meanwhile, we end up manually fixing claims one by one, costing time and revenue. The reporting features are essentially useless for a group practice. There are no meaningful reports by diagnosis, by clinician caseload, or by active vs. inactive clients. You can technically pull this information, but only by downloading raw lists and manually cleaning them every single time, which completely defeats the purpose of having an EHR. The financial reports are inaccurate and unhelpful. They don’t separate actual profit from insurance denials, write-offs, rejections, or pending claims, so you never get a true picture of revenue. For a group practice, this is a major limitation. Reviewing associate notes is also inefficient—you can’t send a note back for revision inside the system. Instead, you have to email the clinician separately to request changes, which is a ridiculous workaround for something that should be built in. The workflow has become so inefficient that I now have to submit some claims through OWL, others through the Blue Shield provider portal, others through Availity for Anthem, and Optum’s provider portal for that insurance. This completely defeats the purpose of paying for an EHR with billing capabilities. They also submit only one claim per CMS-1500 form, instead of batching six claims per page. At $0.25 per sheet, this may seem small, but with 10 clinicians and 100+ clients, it becomes expensive very quickly. It also creates eligibility checks and charges you for that every time. The copay is then deleted when this happens, and I have to go one by one to charge the copay for every client. They been "working" on this fix since May 2025. Add to that the growing amount of manual work, and the cost savings of OWL disappear fast. Telehealth is another frustration, the system frequently doesn’t work, forcing us to use Zoom or Google Meet instead. The platform also requires excessive clicking for basic tasks, slowing down workflows even more. Overall, OWL might be fine for a solo provider, but for a group practice, it is not worth the time, stress, or hidden costs. We are actively looking at other options, and frankly, paying a little more for a system that actually works will end up costing far less in admin time, lost revenue, and repeated claim issues.

Pros

OWL EHR was good in the beginning, it was seamless to submit claims, get your progress notes completed, and it was fine for basic needs.

Cons

The constant "upgrades" they make without letting providers know causing issues with billing, claims and cashflow. The internal features such as supervision (signing associates notes, financial reports, client caseload reports) inefficient. Customer service is limited.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

extra features not needed, and was looking for basics.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

Reasons for choosing Owl Practice

initially, ease of use, and it worked for what I needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LG

lauren g.

office manager

Hospital & Health Care

### "Best priced EHR software out there!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

February 27, 2025

We liked it, but in the end we found something that fit our practice a little better

Pros

it's really affordable and the pricing is easy to understand

Cons

Their forms are a little cumbersome and hard to access

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

We were looking for a new EHR and doing whatever free trials we could find

Alternatives considered

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)

Reasons for choosing Owl Practice

We actually went with valant in the long run

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PK

Paul K.

Office Administrator

Mental Health Care

### "Bait and Switch"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 27, 2025

It started well, but I find Owl's business practices unethical as they use bait and switch tactics, offering services at a lower fee and then taking them away and charging more for them by including them only in higher packages. We are not impressed.

Pros

Our practice has been using OWL for many years and liked it up until recently. Thinks like video therapy, the calendar, the finance options and notes were good.

Cons

Recently changes were made where certain services, like direct links to video chats were removed from the regular service and made into a 'professional' feature and the prices for the service were jacked up. I don't like this bait and switch tactic and find Owl to be unethical.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reasons for choosing Owl Practice

We are now considering switching as OWL is offering really bad customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sydney S.

Administrative Assistant

Mental Health Care

### "Excellent Practice Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 6, 2024

Pros

Appointment scheduling Billing and invoicing Note taking (client specific storage) HIPAA-compliant

Cons

Poor audio quality. The forms are not the easiest to create.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reasons for choosing Owl Practice

I chose Owl Practice because of recommendations from similar practitioners.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Maryanne N.

Psychotherapist

Health, Wellness and Fitness

### "Non-EMDR friendly"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

July 8, 2024

I was unpleasantly surprised when told this was my issue because my clients don't all have state-of-the-art equipment. I'd be interested in seeing any in my field who do.

Pros

pre EMDR, I liked it fine. It had issues and was useful only with Chrome, but all my clients were able to use Chrome.

Cons

as an EMDR practitioner, I have been forced to sue Zoom. I've been using OWL for a number of years, and pre-EMDR practice, I was perfectly fine with it. After I began to offer EMDR virtually, however, I was not fine with it. Simply put - I can't use OWL for EMDR sessions. when I reached out I was told it was my problem and not theirs. so, if you are an EMDR practitioner, don't bother with OWL.

Reasons for choosing Owl Practice

it was and is HIPPA-compliant

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tonia R.

Founder

E-Learning

### "\[sensitive content hidden\] is the best sales person"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

October 10, 2023

Overall \[sensitive content hidden\] made my experience with Owl a memorable and happy one. She resolved any and all issues and was always willing to help.

Pros

\[sensitive content hidden\] problem solved effectively and that meant a lot to me.

Cons

Found creating my groups challenging but then \[sensitive content hidden\] sent me a video -she didn't have to as she had already closed the sale but she went above and beyond anyways.

Reasons for choosing Owl Practice

Responsiveness and human to human interaction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RJ

Robin J.

Owner

Health, Wellness and Fitness

### "Great starter product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

July 11, 2023

It was a great starter product. As I grew it stopped being functional for my practice.

Pros

I loved how easy it was to use. It had some wonderful features that made work easy.

Cons

The customer care needs an overhaul. Getting in contract with customer care was always a headache.

Reasons for choosing Owl Practice

I loved that it was canadian and easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Administrator

Mental Health Care

### "Good for solo, cash-based practitioners, bad for US based insured or multi-state practices"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

June 15, 2023

Can forgive the technical issues, can't forgive the terrible service.Because of the dearth of technical issues, we spend dozens of additional hours a month manually resolving issues to ensure our claims are paid, our accounting is accurate, and our financial obligations under insured contracting are met.Despite repeated attempts at working with Sr. Leadership to coordinate and resolve issues, we are left in the dark without real progress. The front-line service folks do their best, but leadership fails to deliver on commitments and makes no effort at proactive communication. The corporate culture of communication is silence.

Pros

The UI is generally nice, and the workflow tools are helpful. This is likely a good platform for solo practitioners with a cash-only business who operate in a single time zone.

Cons

The service and lack of communication from OwlPractice executives. We've been plagued with technical issues resulting in delayed claims processing, accounting errors, and a workflow for US insurance claims that makes no sense. Our patients are presented with inaccurate invoices, receipts, and EOBs. Accounting data provided by the platform is inaccurate, with payments being mysteriously misapplied and transactions erroneously reporting revenue.

Switched from

[TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)

Cleaner user experience, intuitive interface. Liked the workflow features.

Alternatives considered

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)

[TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)

[TherapyZen](https://www.capterra.com/p/151098/TherapyZen/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing Owl Practice

We liked the intuitive user interface and workflow tools. Because of the complexity of US insurance billing, we were unable to test during the trial period and we really should have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Michelle S.

Psychologist

Mental Health Care

### "The customer service is what makes Owl stand out!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2023

My overall experience is excellent, and the Owl group practice has really helped our team grow with a lot more ease.

Pros

Owl is fantastic for our group Psychology and Psychotherapy practice. As a supervisor, I can check on files and the team's schedules easily. The therapists all appreciate having their billing and files in the same place and so well organized.

Cons

Of course there are times we have to troubleshoot something as it's a comprehensive system with lots to learn. But I email the customer service team and they get back to me very quickly!

Review source

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[View all Reviews](https://www.capterra.com/p/160519/OwlPractice/reviews/)

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