--- title: "Owl Practice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Owl Practice Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/160519/OwlPractice/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Owl Practice Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Owl Practice ## What is Owl Practice? Owl Practice is the EHR and practice management platform built specifically for Canadian mental health professionals. Clinicians use it to run their entire practice in one place, with scheduling, clinical documentation, secure messaging, video sessions, and invoicing, so they spend less time on admin and more time with clients, while staying PIPEDA-compliant. Owl's newest feature, Smart Notes, is a built-in AI note-taker that helps clinicians turn sessions into documentation in minutes instead of hours, easing one of the biggest time burdens in private practice without compromising on clinical quality or compliance. Practitioners consistently describe Owl as intuitive and easy to learn, and point to the responsive, knowledgeable support that helps them get set up from day one. It's this combination of an all-in-one platform, real time savings, and support that actually helps that makes Owl Practice one of the most recommended EHR systems among Canadian mental health clinicians. ## What is Owl Practice used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Therapy](https://www.capterra.com/therapy-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/) Top alternative Featured Overall rating Based on 178 user reviews Reviews sentiment Positive 95% Neutral 2% Negative 3% Starting price CA$60 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Owl Practice?[Manage this product listing](https://www.g2.com/products/owl-practice/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Owl Practice 4.5 (178) VS. [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price CA$60 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (178) Ease Of Use 4.4 (860) Value For Money 4.4 (168) Value For Money 4.3 (787) Customer Service 4.5 (170) Customer Service 4.4 (764) ## Owl Practice alternatives [4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (830)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (99)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160519/OwlPractice/alternatives/) ## FAQs about Owl Practice Overview ### What problems does Owl Practice solve? Owl Practice solves fragmented private-practice administration by combining client records, intake forms, scheduling, reminders, clinical notes, secure messaging, video sessions, invoicing, and payment collection in one system. Psychologists, psychotherapists, counsellors, and group-practice administrators use it to reduce booking back-and-forth, missed billing tasks, paper-file searching, and time spent coordinating client care. Answer based on 148 reviews Overview ### Which roles and teams benefit most from Owl Practice? Owl Practice is most used by psychotherapists, psychologists, counsellors, and social workers providing mental health services. These clinicians manage client records, appointments, consent forms, and clinical documentation. Practice owners and qualifying or registered practitioners also use it to organize billing, scheduling, and day-to-day administrative work across private practices. Answer based on 178 reviews Overview ### What company size and industries is Owl Practice built for? Owl Practice is built for Canadian mental health professionals, primarily small businesses (99%) in Mental Health Care (78%). It also serves Health, Wellness and Fitness providers (12%) and Hospital & Health Care organizations (4%), with limited reviewer representation from enterprise and midsize businesses at 1% each. Answer based on 178 reviews Features and Usability ### What are the key features of Owl Practice? Owl Practice includes appointment scheduling and calendar management for viewing weekly availability and sending client notifications. Therapy notes and document management keep client records organized in folders, while electronic payments and invoice management support payment tracking, invoices, and receipts. Mobile access supports on-the-go calendar and information updates. It also covers HIPAA Compliant. Answer based on 38 reviews Pricing ### How much does it cost and what fees or limitations are included? Owl Practice starts at CA$20/month flat rate for students and recent graduates, with Growth at 60, Advanced at 80, and Professional at 100 per month; a free trial is available. Growth includes up to 20 sessions monthly, while Advanced offers unlimited sessions. Reviewers often find value for solo practices, but some group practices report higher costs as therapists are added. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does Owl Practice integrate with? Owl Practice integrates with Stripe for payment processing. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Owl Practice? Owl Practice offers live online training, webinars, documentation, and videos to support onboarding. Reviewers report that basic features are easy for many clinicians and new private practices to learn, while nontechnical users, administrators, and teams configuring advanced settings, forms, macros, or automations may need more time and support. Answer based on 44 reviews Getting Started and Support ### What customer support options does Owl Practice offer, and how do users rate the experience? Owl Practice offers Email/Help Desk, FAQ/Forum, and a Knowledge Base. Users often report quick, clear, and helpful responses, with staff resolving setup and technical questions promptly. Some users find email-only assistance cumbersome, cite inconsistent response times, or report that complex issues and bugs can require repeated follow-up. Answer based on 88 reviews Security ### How does Owl Practice handle data security and access control? Owl Practice protects client information with secure records and file storage, secure encryption, Canadian servers, and a patient portal for confidential forms, messaging, and communication. Reviewers also cite secure video sessions and credit-card payment processing, plus PIPEDA, PHIPA, FIPPA, and privacy-law alignment. Some reviewers report occasional glitches, including video-session issues. Answer based on 45 reviews ## See trending topics mentioning Owl Practice [How can a therapist who sees most clients by telehealth get built-in video sessions in mental health software without paying for a separate video tool?](https://www.capterra.com/mental-health-software/trending-topics/how-can-a-therapist-who-sees-most-clients-by-telehealth-get-built-in-video-sessions-in/) Last updated on October 27, 2026 ### How can a therapist who sees most clients by telehealth get built-in video sessions in mental health software without paying for a separate video tool? Answered by Capterra Research Analyst Team [Is it worth switching from SimplePractice to another mental health platform when slow phone and email support is the main problem?](https://www.capterra.com/mental-health-software/trending-topics/is-it-worth-switching-from-simplepractice-to-another-mental-health-platform-when-slow/) Last updated on October 27, 2026 ### Is it worth switching from SimplePractice to another mental health platform when slow phone and email support is the main problem? Answered by Capterra Research Analyst Team ## Who uses Owl Practice? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 2,869 Mental Health reviews Capterra data shows that buyers of mental health software rank the following features as their top priorities: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) Owl Practice supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Charting**, and **EMR/EHR**. Together, these capabilities help mental health practices protect client information, maintain accurate clinical records, and manage patient documentation in one system, allowing teams to deliver care more efficiently and stay aligned with compliance requirements. HIPAA Compliant 4.9 (69) 97.10% of 69 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.5 (23) 95.65% of 23 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and securely store digital patient records Document Management 4.5 (63) 92.06% of 63 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Calendar Management 4.6 (80) 96.25% of 80 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 4.7 (81) 96.30% of 81 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Owl Practice 109 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Assessment Tool: Tools to aid in the collection of information to determine a person's problems and symptoms. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Intake Management: Activities related to the initial admission of a charge into the organization's care - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Teletherapy: Provide online therapy to patients/clients through secure video sessions - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - Wait List Management: Record, update and manage waiting lists - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (178) 4.3 Based on 178 reviews ## Pricing Value for money 4.4 (168) Free Trial [View pricing plan details](https://www.capterra.com/p/160519/OwlPractice/pricing/) Growth CA$60.00 Flat Rate,Per Month It includes: - 1-on-1 Migration and Onboarding Support - Calendars & Reminders - Appointment Scheduling - Client Records - Client Session Notes - Handwritten Notes - Billing and Payments - Integrated Payments - Client Lists and Tagging - Appointment Confirmations - Email and SMS Communications - Email and SMS Reminders/Communications - Family and Couples Sessions - Unlimited Locations - Unique Calendar Settings Per User - Client Online Booking - Therapist and Client Calendar Sync - Circle of Care - Unlimited Monthly Sessions - Telehealth Video Advanced CA$80.00 Flat Rate,Per Month It includes: - Customizable Intake and Consent Forms - 1-on-1 Migration and Onboarding Support - Unlimited Monthly Sessions - Video Therapy - Video Waiting Room - Calendars & Reminders - Appointment Scheduling - Client Records - Client Session Notes - Handwritten Notes - Billing and Payments - Integrated Payments - Client Lists and Tagging - Appointment Confirmations - Email and SMS Reminders/Communications - Password Protected Invoices and Receipts - Account Summaries - Circle of Care - Family and Couples Sessions - Workflow Customization - Dashboards and Reporting - Supervision - Online Appointment Booking - Customizable Homepage and Dashboard & Reporting - Intake and Consent Forms Professional CA$100.00 Flat Rate,Per Month It includes: - Collaborative Video Sessions - Secure Messaging - Clinical Measures - Medications Tracking - Integrated Eligibility Checks - Integrated Electronic Claim Submission - Calendars & Reminders - Appointment Scheduling - Client Session Notes - Client Records - Handwritten Notes - Billing and Payments - Integrated Payments - Client Lists and Tagging - Appointment Reminders and Confirmations - Email and SMS Communications - Password Protected Invoices and Receipts - Account Summaries - Circle of Care - Family and Couples Sessions - Workflow Customization - Dashboards and Reporting - Supervision - Online Appointment Booking - Customizable Homepage and Dashboard & Reporting - Intake and Consent Forms - Video Therapy - Video Waiting Room - Shareable Video Links - Medication Tracking Group Plus Custom Pricing It includes: - Multi-Clinician Support - Financial Reporting - Internal Messaging - Online Appointment Booking - Customizable Forms - Client Measures - Secure Messaging - Email and SMS Reminders - Integrated Payments - Client Records and Notes - Automated Payments - Owner and Administrator Access - Telehealth Video - Shareable Video Links Student CA$20.00 Flat Rate,Per Month It includes: - 1-on-1 Migration and Onboarding Support - Calendars & Reminders - Appointment Scheduling - Client Records - Client Session Notes - Handwritten Notes - Billing and Payments - Integrated Payments - Client Lists and Tagging - Appointment Confirmations - Email and SMS Communications - Email and SMS Reminders/Communications - Family and Couples Sessions - Unlimited Locations - Unique Calendar Settings Per User - Client Online Booking - Therapist and Client Calendar Sync - Circle of Care - Unlimited Monthly Sessions - Telehealth Video Value for money 4.4 (168) 4.4 Based on 168 reviews ## Integrations [ Stripe Payments](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (170) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (170) 4.5 Based on 170 reviews ## User reviews Overall rating 4.5 Based on 178 reviews Filter by rating Counts reflect reviews available in this feed. 5(109) 4(60) 3(3) 2(4) 1(2) Mentioned topic Recent reviews first, then most helpful CE CEO CEO Used the software for: 3-5 years ### "Choose another" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 28, 2026 I came to Owl Practice with genuine enthusiasm for a platform built specifically for mental health professionals. The software itself has real strengths. However, being mismatched to an inappropriate subscription and then spending more than a year trying to have that corrected — through close to two dozen emails and repeated promises of follow-up that did not materialize — has left my trust in this organization significantly compromised. A company that explicitly markets itself as supportive of students and part-time practitioners, but fails to proactively match clients to appropriate plans and then becomes unreachable when concerns are raised, is not living up to its stated values. I am a one-clinician, very part-time student practice. I spent well over $1,000 in a single year, paid more than I should have, and absorbed considerable administrative and emotional burden trying to access basic, reasonable support. I am planning to transition to another platform. Pros The form customization feature is genuinely well-designed. You can build intake forms, consent documents, and clinical paperwork to reflect your specific practice, and the system tracks which clients have completed them and which have not. For a clinician managing multiple client files, that kind of automated accountability is practically useful and reduces administrative follow-up. The overall interface reflects some understanding of how mental health practices are structured, particularly around supervision and note-keeping. I want to be transparent that it is very difficult to speak to the positives of a platform when you feel effectively trapped within it by the weight of migrating your client records, billing information, and clinical history elsewhere. The features that work do not compensate for what I experienced. Cons My experience with customer support was deeply problematic across more than a year. I was automatically placed on the highest-cost subscription tier without any assessment of my practice type or needs. As a part-time student clinician asking repeatedly for a more affordable option, no one ever offered me the lower-tier plans that are publicly listed on their own website and clearly appropriate for my situation. The financial difference was approximately $300 to $400 over 10 months. When I needed to add a student clinician to my practice, the process required manual team intervention, took more than six emails to resolve, and caused real disruption to my practice and to that student's practicum. Throughout this, I experienced consistent delays, missed follow-ups, staff changes with no continuity, and ultimately received a message saying everything had "already been dealt with" with no acknowledgment, accountability, or apology. OA Ownre and Therapist Ownre and Therapist Used the software for: Less than 1 year ### "Great Support - there are no stupid questions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Excellent - I got a quick appointment and exactly the result I needed. It also gave me the opportunity to inquire further about some add-ons that I have since decided to add to my subscription. Pros Quick and helpful service to correct a setting I didn't realize (as a new user) wasn't set up correctly. Cons \[sensitive content hidden\] quickly understood and helped me resolve the issue. Some of the details of the setup are not immediately obvious, but she was able to quickly find and correct the setting. PS Psychotherapist Psychotherapist Used the software for: 1-3 years ### "Great product easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 21, 2026 Overall, I really like it. It is not overwhelming or cumbersome. It can lend to really facilitate ease of practice. Pros Very easy to use and can quickly navigate. Compared to other software’s it is really laid out in a friendly manner and quick to pick up. Cons If doing online sessions, then it can be difficult if having multiple people, for example family or couples RP Registered Psychotherapist Registered Psychotherapist Used the software for: 3-5 years ### "Owl Practice Review as a RP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 21, 2026 I have really enjoyed my experience with Owl Practice. It allows me to stay organized, everything is easily found, client like the portal and I like the options for forms and measure built right in. Pros I find it easy to navigate, organized and client user friendly. The portal option is also a fantastic way for clients to book when and where they can without waiting for email replies. Cons I don't really have anything I don't like, the help option has been useful a few times but over all I find it easy to navigate and well organized. RP Registered Psychotherapist Qualifying Registered Psychotherapist Qualifying Used the software for: Less than 1 year ### "OWL is a great place to start" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Overall, my experience has been positive. I feel like the platform is a solid option for me and my clients. It's allowing me to grow my practice at a price that is affordable and still gives me a lot of flexibility and tools within the platform. Very satisfied so far! Pros I switched from another platform that had been provided free as part of my training program. OWL offered a more affordable option for a new therapist just building my practice. The learning curve was not too steep and they have good customer support. I also like that it complies with all of the regulations and privacy laws in my jurisdiction. Cons I really don't dislike anything so far. I am still honing my use of Smart Notes but I am finding it to be a great tool. PS Psychologist Psychologist Used the software for: 3-5 years ### "Owl Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 20, 2026 Overall, I've had a very positive experience with Owl Practice. It has been reliable, user friendly, and has helped streamline many aspects of running my private practice. I appreciate having scheduling, documentation, invoicing, secure messaging, and video sessions all in one platform. The interface is intuitive, and it has saved me time on administrative tasks so I can focus more on client care. There are a few features that could be improved, such as the video session issue and the ability to specify appointment locations, but overall I find Owl Practice to be an excellent practice management system that I would recommend to other clinicians. Pros Everything is on one platform, and the program is tailored to the needs of therapists (notes, measures, billing..) Cons 1\. Video session issue When I'm waiting for a client to join a video session, I will sometimes receive a pop-up stating that the session has already ended, even though I'm still in the session and nothing has changed. When this happens, the client is unable to join, despite the session still being within the scheduled time window. The only workaround I've found is to delete the session and create a new one for that day, otherwise the client cannot access the video session. 2. Session location field It would be very helpful to have a checkbox or dropdown menu to indicate the location where each session is being held. I work in private practice and travel between multiple rural communities in Canada. Some clients attend sessions at different office locations, so having the session location included in the appointment details, especially in the automated text reminders, would help reduce confusion and ensure clients know where to attend. PS Psychotherapy Psychotherapy Used the software for: 3-5 years ### "I see myself as a lifetime member" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 20, 2026 Wonderful - I found this product during COVID and have been signed up ever since. Can't see myself without it. Pros It helps me be time efficient and look professional. And I really like the dashboard and workflow features. Cons I would like more opportunities to learn about all the features of this product. There have been times offered but they are not conducive to my schedule. CL Clinician Clinician Used the software for: 3-5 years ### "Easy to use, always growing, and designed for therapists" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2026 I would genuinely suggest Owl to any friend going into practice. It is easy to use, can do a lot of different business related tasks, and is extremely open to feedback. Pros OWL practice software was very clearly built with therapists at top of mind. From the smooth clinical management, to team technical support any time... Now has AI notes too. Cons Owl does come at a premium cost that can feel like a lot, but in my opinion is worth it. Otherwise stellar - and always asking its users how to improve. PS Psychotherapist Psychotherapist Used the software for: 1-3 years ### "OWL Practice Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 17, 2026 Ive really enjoyed using OWL Practice. It keeps my client files, invoices and receipts organized. The dashboard feature is also helpful to understand my client demographics and trends in the services I am providing. Pros What I like the most about Owl Practice is that it is easy to use and organize client files and scheduling. Cons What I like the least about OWL Practice are the aesthetics. It would be nice if you could customize the look of your platform to match brand colours. CO Counsellor Counsellor Used the software for: 1-3 years ### "A Helpful Tool with Great Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 17, 2026 Overall, Owl Practice has been a solid and dependable tool for running my small private practice. It keeps things organized, handles the basics well, and the support team has made any issues easy to work through. Even with some clunky navigation, it’s been a helpful and reliable system for day‑to‑day practice management. Pros Owl Practice is reliable, secure, and well‑suited for small or solo practices. Scheduling and client management are straightforward, and the platform keeps administrative work manageable. The strongest feature is the support team — consistently responsive and genuinely helpful. It’s clear the software is built with clinicians in mind, and it handles the essentials very well. Cons The dashboard can feel less intuitive than expected, especially when trying to move quickly between tasks or locate certain features. Some navigation paths aren’t as streamlined as they could be. [View all Reviews](https://www.capterra.com/p/160519/OwlPractice/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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