# Airbrake Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Airbrake Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more.

Source: https://www.capterra.com/p/160492/Airbrake

---

# 

 Airbrake Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Airbrake

## What is Airbrake?

Airbrake provides frictionless error monitoring and performance insight for the entire app stack. Drill down on recurring exceptions or filter by parameters, users or environment variables. Intelligent grouping and duplicate detection are presented to ensure users don't get overwhelmed by trivial errors or a mass of emails.

## What is Airbrake used for?

[Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Application Development](https://www.capterra.com/application-development-software/)[Server Management](https://www.capterra.com/server-management-software/)

Top alternative

Featured

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$19

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Airbrake?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://airbrake.io&name=Airbrake)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Airbrake

4.7 (30)

VS.

[4.4 (15,328)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$19

Other, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (30)

Ease Of Use

4.1 (14,371)

Value For Money

4.6 (21)

Value For Money

4.3 (9,776)

Customer Service

4.7 (26)

Customer Service

4.2 (9,532)

## Airbrake alternatives

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)

[4.5 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/267175/Open-DevOps/)

[Rollbar](https://www.capterra.com/p/158230/Rollbar/)

[4.5 (263)](https://www.capterra.com/p/158230/Rollbar/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/158230/Rollbar/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Project Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

Backlog Management

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Compatibility Testing

Preview how the app will display on multiple device types and operating systems

Debugging

Detect and remove errors

Deployment Management

Manage the processes involved when making the application ready for use

Airbrake 17 features

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Preview how the app will display on multiple device types and operating systems

Detect and remove errors

Manage the processes involved when making the application ready for use

Access client's system information, including hardware and software configuration, to perform diagnostics

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

An application for source code editing, compiling, and debugging

Record and follow the progress of every issue

Development of applications for mobile devices

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Plan and coordinate all the resources, costs and time needed to execute assignments

Identify and analyse the reasons behind accidents

Development of software programs

Track, manage, or resolve user requests and IT incidents/issues

Development of applications that are delivered over the internet through a browser

Create, design and manage workflows for repetitive tasks

Features

4.7 (25)

4.7

Based on 25 reviews

## Pricing

Value for money

4.6 (21)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/160492/Airbrake/pricing/)

Error Monitoring

$19.00

Other,Per Month

It includes:

-   Code Error Monitoring
-   Deploy Tracking
-   Fix Prioritization
-   Issue De-Bugging
-   Security Management

Performance Monitoring

$19.00

Other,Per Month

It includes:

-   App Performance Monitoring
-   Background Job Monitoring
-   Database Performance Analysis
-   Error Contextualization
-   Performance Metrics Analysis
-   Route Performance Analysis
-   User Satisfaction Measurements

Value for money

4.6 (21)

4.6

Based on 21 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)

## Support, customer service and training options

Customer Service

4.7 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (26)

4.7

Based on 26 reviews

## User reviews

Overall rating

4.7

Based on 30 reviews

Filter by rating

5(21)

4(9)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Kapil G.

Sr. Software Developer

Information Technology and Services

### "Airbrake is really a very best bug tracking tool."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2022

Pros

Airbrake is easy to integrate as I integrated into multiple Ruby on Rails applications.

Cons

No at all, it's really good to integrate for bug tracking in real time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

Radford T.

Director of Engineering

Information Technology and Services

### "Airbrake"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 28, 2020

Pros

Attached stack trace is easy to view and navigate.

Cons

UI is not necessarily the most user-friendly or intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Matthew G.

Lead Data Engineer

Information Technology and Services

### "A Long Running Service For Exception Reporting"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

July 21, 2020

We used Airbrake for many years and found it easy to integrate it into projects with Ruby on Rails and other popular frameworks. Over time the company has shifted more towards using Rollbar which is compatible with Airbrake clients but had more advanced server side aggregation of errors and other search / filtering features that came in handy for us.

Pros

It is easy to setup with popular frameworks like Ruby on Rails and Python. Its compatible with similar products which helps avoid vendor lock-in. The service has been running a long time and has established a track record of being reliable.

Cons

It is a bit light on features compared to some of the newer competitors. The main decision points for me would be cost and how easily the UI allows you to access the information you need. I think there are competitors with a better UI and the pricing would probably depend on your team size.

Alternatives considered

[Rollbar](https://www.capterra.com/p/158230/Rollbar/)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MU

Muhammad U.

Software Developer

Computer Software

### "Great for tracking exceptions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 20, 2020

Pros

Airbrake really shines in helping to make your application bug free. It helps us daily to find unhandled exceptions and fix them. They deployment tracking also provide information regarding what get's fixed and what get's broken in which deployment.

Cons

Pricing options. There should be more small level packages as well.

Switched from

[BugSnag](https://www.capterra.com/p/265817/Bugsnag/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior iOS Developer

Information Technology and Services

### "The best error tracking tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 25, 2020

Pros

it's really easy to use and mostly it does exaclty what you need. It takes just a minute to integrate and it tells you if you have any error on your app.

Cons

the pricing is not always so competitive...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Simon Lennert R.

Software Engineer

Information Technology and Services

### "Great tool with easy to use features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 10, 2019

Pros

Great multi-channel notification tool for problems occurring within our apps. Easy setup, nice integration, it really doesn't get in the way. We receive notifications in our mail and slack, great for quick turn-around. Statistics are a nice addition. We use Airbrake in production and development.

Cons

Nothing. I can recommend using this in any software project.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

David Eugene E.

Senior Quality Analyst

Outsourcing/Offshoring

### "Trace logs galore"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 27, 2018

since we don't have the luxury of time to debug and traceback every issue happening to our multiple sites, airbrake cuts so much time debugging and that time saved is better spent on working on a fix right away, sometimes even before the users notice anything.

Pros

Our Devs love to sift through the detailed logs, if they put the airbrake code in their source properly. For me as QA, i can also traceback what scenario triggers a particular error log. if we don't have enough time to go inside airbrake, we can have email/slack alerts set up for specific issues, from specified environments. mute an expected alert is also possible, if needed. The dashboard is available with graphs and statistical data.

Cons

probably too much information at times, like for a simple error message on the UI, there maybe hundreds of lines of backtrace info being sent. maybe not a very bad thing to have, but when the issues come in all at once, it's overwhelming that the users don't want to be inside the airbrake site anymore and just wait for user feedback, then check airbrake as last resort.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Anne C.

Executive Assistant

### "Airbrake Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2018

Pros

A friendly user software and speed recovery are good. A cool error tracking platform to use as all the data you need is there.

Cons

Add some feature on the future update. But other than that, this software has a great performance to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tharsanan K.

Computer Science engineering

### "Flexible System Integrating software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 28, 2018

Pros

minimal code is required for creating complex applications. Integrate with application is very easy. We can learn about this software easily to develop best applications. Some feedback features are available with this software.

Cons

One problem I faced is, UI is not very interactive for beginners. Some times finding some features becomes harder.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CTO

### "Amazing error tracking platform, supports a lot of languages and framework."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 15, 2018

Pros

This is one of the best error tracking platforms out there. It has great instrumentation, the UI is clear and essential and will give you all the data you need to address your software's glitches.

Cons

It's not super cheap, so it might not be a fit for everyone, but they do have a 30-day trial that in my opinion is more than enough to assess the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160492/Airbrake/reviews/)

Popular comparisons

[New Relic vs Airbrake](https://www.capterra.com/compare/118128-160492/New-Relic-vs-Airbrake) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)