# SentiOne Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SentiOne Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more. Source: https://www.capterra.com/p/160246/SentiOne --- # SentiOne Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SentiOne ## What is SentiOne? SentiOne helps listen to what truly matters and react to your audience needs. We provide broad, in-depth online listening and complete reputation management solution. This means you can explore unlimited keywords in any language and get the analysis of mentions from various web sources such as social media, news, blogs, forums in chosen country. You get a broad, clear view. As well as the possibility to answer to your audience straight from our all-in-one platform. ## What is SentiOne used for? [Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €249 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SentiOne?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sentione.com/&name=SentiOne) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SentiOne 4.7 (3) VS. [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting Price €249 Per Feature, Per Month Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (2,484) Value For Money 5.0 (3) Value For Money 4.5 (2,210) Customer Service 5.0 (2) Customer Service 4.8 (2,216) ## SentiOne alternatives [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing [BigSpy](https://www.capterra.com/p/203036/BigSpy/) [4.8 (2,484)](https://www.capterra.com/p/203036/BigSpy/reviews/) Starting price $9.00 Per User, Per Month [Learn More](https://www.capterra.com/p/203036/BigSpy/) Highest Rated [BrandMentions](https://www.capterra.com/p/235227/BrandMentions/) [5.0 (63)](https://www.capterra.com/p/235227/BrandMentions/#reviews) Starting price $99.00 Per User, Per Month [Learn More](https://www.capterra.com/p/235227/BrandMentions/) [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) [4.6 (713)](https://www.capterra.com/p/123971/Agorapulse/reviews/) Starting price $69.00 Per User, Per Month [Learn More](https://www.capterra.com/p/123971/Agorapulse/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Campaign Analytics Track and interpret campaign performance metrics Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience SentiOne 37 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track and interpret campaign performance metrics Evaluating strengths and weaknesses of companies with the same target audience Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Initiate interactions with customers by proactively starting conversations or providing informational content Process of dividing customers into groups based on common characteristics Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Receive and/or send email notifications for urgent updates, requests, or other information Tracks metrics that provide insight into how a user interacts with any interface or product Find & retrieve relevant data or documents Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Monitor and collect information from social media based on specific keywords Track and monitor a specific set of keywords Manage and post content across multiple social media accounts and platforms simultaneously Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Monitor social media sites for specific keywords Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track activity on sites such as Facebook, Twitter, Instagram, etc. Attach digital tags to documents and assets for identification, search, or monitoring purposes Review data from past periods to reveal recurring tendencies and predict future performance Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic €249.00 Per Feature,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Ewelina C. Founder Marketing and Advertising ### "Valuable tool for everyday work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2019 SentiOne is everything we've been looking for and more! It supports all the social media channels and other sources, gives real-time results and provides a lot of different features in statistics mode. Highly recommended! Pros SentiOne is great for finding customer insights like gender, geolocation, hour histogram or sentiment analysis. All data can be exported as customized PDF reports, which is very useful while creating summaries for clients and superiors. Cons SentiOne meets our needs perfectly, I can't imagine something better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Giorgi G. Lead Customer Care Tobacco ### "Great social media listening tool!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 14, 2018 As described above, the overall experience is very good. We are actively using the platform and it has given us some valuable data already. So, simply go for it if you need some social media listening tool. At least, go for the trial and I don't think you will be disappointed. Pros The interface of the system is quite user-friendly and flexible. Also, setting up the campaign for monitoring is fairly easy and intuitive even for the first time. Simple layout of the functions as well as overall intuitive interface makes this platform very good tool to be run in few minutes and gather some valuable data. Furthermore, the data visualization as well as reporting of the platform is amazing, so you get the data you need laid out in a very accessible and easy to analyse way. It's also fair to mention that sentiments analysis of the platform as well as alerting is very good part of it. Cons So far, we haven't seen any issues with the platform or drawbacks. It does everything it's suppose to do on a good level. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jakub S. Founding Director Information Technology and Services ### "Knowing everything about everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 13, 2018 SentiOne really helped us to monitor and react to the activities of our competition, as well as understand the key metrics of our industry in the country Pros Definitely the level of details in which I can set up my monitoring and the analytical features, all packed in nice tool Cons The language and sentiment detection is not flawless and sometimes it was really annoying having to revise/adjust my monitored topics to make sure I get the result I need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)