# Page 7 | Smoobu Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Smoobu the right Vacation Rental solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160106/Smoobu/reviews

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Smoobu

4.5 (195)

[View alternatives](https://www.capterra.com/p/160106/Smoobu/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Smoobu

## Showing most helpful reviews

Showing 151-175 of 195 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

MARGARET M.  
Director  
Hospitality  
Used the software for: 6-12 months

### "A MUST for any company wanting to expand "

April 20, 2020

5.0

5 star

Pros

This software is so easy to use and allowed me to multi market properties over several platforms with ease, I have been able to set prices within seconds develop my own web page and app. The software is so easy to use and help is on hand if needed

Cons

I must admit there is nothing I don’t like about this software... it ticks all the boxes and they are adding new features monthly to fill the demands of this constantly changing industry

Review Source

MP

Matteo P.  
libero professionista  
Hospital & Health Care  
Used the software for: 1-2 years

### "Team Fantastico"

March 26, 2021

5.0

Complessivamente Smoobu è molto facile da usare super comodo se si ha diverse strutture a disposizione e lo consiglio vivamente a tutti gli imprenditori che vogliono intraprendere questo percorso

Pros

La facilità nella configurazione delle varie piattaforme e l'assistenza impeccabile.

Cons

Posso dire di non aver trovato nessun difetto

Review Source

ST

SANDRA T.  
property manager  
Real Estate  
Used the software for: 2+ years

### "smoobu"

April 7, 2021

4.0

Pros

Smoobu, software veloce, intuitivo e completo

Cons

lo consiglio a chi come me deve gestire diverse streutture ricettive

Review Source

CA

Carlo A.  
.  
Hospitality  
Used the software for: 6-12 months

### "Smoobu simplifies your life"

February 21, 2020

5.0

During the trial period, the assistance provided me with all the information necessary to make their software immediately operational. It was a surprise to see that in a few minutes the channels were synchronized and that in these minutes the assistance was in contact with me in real time ... such a thing never happened. Since then I have become their sponsor and as soon as I can I talk to them. It was the most well-spent money on software

Pros

All! The interface is very intuitive and the features make it an indispensable tool for those of us who want to be present on multiple kennels without going crazy in synchronizing prices etc ... The assistance is fabulous ... I think I didn't wait 10 minutes before they got their answer. Another important thing is the continuous development of new features and services. TOP

Cons

even thinking well I can't find anything to report

Review Source

EM

Eckhard M.  
privat  
Consumer Services  
Used the software for: 6-12 months

### "enthusiastically"

August 10, 2019

5.0

The support at Smoobu is excellent. Unbelievably fast feedback on questions and problems. Even on weekends inquiries are answered. The Smoobu team is very friendly and is available with advice and action!!!!

Pros

The software is intuitive to use. The settings are well explained and in the help function you will find good support during setup.

Cons

the software is an all-round successful package that makes it easy for landlords to manage all connections to various portals.

Review Source

FB

Francesco B.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Excellent channel manager"

August 26, 2019

5.0

It helps me every day setting and managing alla my channels. I couldn't work so fast without it now.

Pros

It's easy to use, fast responsive and I can do everything in mobility with my mobile phone.

Cons

Nothing! I'm 100% satisfied. I think that the they have thought everything is necessary

Review Source

FF

Fabiana F.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Maybe the best channel manager"

March 13, 2020

5.0

Pros

Easy, user friendly, powerful, efficient.

Cons

A better invoicing management and customer data repository

Review Source

UP

Ubaldo P.  
Director  
Hospitality  
Used the software for: 6-12 months

### "App completa e di facile utilizzo"

November 2, 2020

5.0

Sono cliente da un anno e non ho mai riscontrato problemi di utilizzo. È diventato uno strumento indispensabile per gestire le prenotazioni. In più il servizio clienti é perfetto, e nota da dichiarare , in questo momento difficile sono stati vicino alle mie richieste. Raccomandato a tutti

Pros

Impostazione molto intuitiva dei comandi

Cons

Al momento non ho riscontrato difetti relativi all’uso, i realizzatori hanno perfettamente centrato I focus del prodotto che hanno progettato

Review Source

DC

David C.  
Gérant  
Computer Software  
Used the software for: 1-2 years

### "Client satisfait"

October 11, 2021

5.0

Pros

Facilité d'utilisation, gain de temps pour la gestion des clients et le SAV

Cons

Le temps de tout bien paramétrer, cela m'a mis 1 semaine.

Review Source

CM

Camilo M.  
Director Ejecutivo  
Hospitality  
Used the software for: 1-2 years

### "Excelente herramienta para pequeños hoteles"

March 27, 2020

5.0

Es una herramienta muy fácil de utilizar, muy útil para la administración de reservas para hoteles boutique.

Pros

La conectividad con otros portales de reservas es excelente, lo que evita overbooking

Cons

No es posible exportar datos a Excel para análisis de data y estadísticas.

Review Source

JMG

Jesús Manuel G.  
Gestor  
Hospitality  
Used the software for: 1-2 years

### "Pensión Las Matillas"

June 15, 2021

5.0

Pros

Fácil de manejar, sincronización rápida, asistencia al cliente.

Cons

Cuando hay alguna actualización estas un par de dias un poco perdido pero cuando te acostumbras funciona muy bien. De momento no tengo ninguna queja

Review Source

aP

adriano P.  
manager  
Hospitality  
Used the software for: 1-2 years

### "Very Useful app"

June 17, 2021

5.0

Very useful app , they help you a lot to manage your rentals throughout different websites. They are also very professional in the daily assistance , fixing any kind of problem you may have . Highly recommended .

Pros

precision and easy to use , very helpfull in the assisatnce

Cons

nothing special , it is just better then other apps

Review Source

AGP

Antonio Giovanni P.  
IMPRENDITORE EDILE  
Real Estate  
Used the software for: 1-2 years

### "PERFETTI in TUTTO"

April 26, 2023

5.0

Giada assolutamente TOP performer. Assistenza a tutto completamente super e veloce. Nonposso che dire che uso smoobu, lo usavo e lo userò a vita. GRAZIE

Pros

Prestanti, presenti, accoglienti. Super professionali, channel manager impressionante, super esaustivo e sicuramente indispensabile

Cons

Nulla assolutamente nulla.

Review Source

OA

Omar A.  
Private User  
Hospitality  
Used the software for: I used a free trial

### "Great Product and Easy to Use. Friendly team. "

May 28, 2019

5.0

Very happy with the overall product. Customer service is not available on weekends but the team is very friendly and eager to help when you get to them.

Pros

Very easy to use and setup. Quick connection to Airnb and Booking.com (yet to try the others)

Cons

At first the messaging system wasn't my favorite. However, the new update looks great and integrates all messaging from Airbnb and Booking.com into the platform. Trying it out now and very happy with it!

Alternatives considered

[Booking Automation](https://www.capterra.com/p/171972/Booking-Automation/)[SabeeApp](https://www.capterra.com/p/166986/SabeeApp/)

Reason for choosing Smoobu

Mobile Apps, Simpler to use for my particular needs.

Review Source

HF

Heribert F.  
Vermieter  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Gute Unterstützung "

November 30, 2021

4.0

Gute Software die auch als App gut nutzbar und unterstützend ist.

Pros

Übersichtlich, in gewissen Grenzen flexibel, anpassbar auf unsre Ideen

Cons

Wir nutzen nicht die kompletten Funktionen.

Review Source

KK

Kostas K.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "The cheapest channel manager out there"

April 15, 2019

5.0

Pros

Very easy to use and set up your rentals. Works very efficiently

Cons

I think they could work a little on the interface, and make it a little more robust

Review Source

Response from Smoobu

April 16, 2019

Hi Kostas, thanks for your review and feedback. Working on making the platform better and more user friendly every day. If you have specific aspects please let us know via mail. Best Philipp

SC

Sabirah C.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "User friendly software"

January 31, 2020

4.0

Good

Pros

Easy to use and manage multiple properties

Cons

Price is quite expensive for Sri lanka would like a regional pricing schemem

Review Source

RS

Riccardo S.  
Imprenditore  
Real Estate  
Used the software for: I used a free trial

### "Il channel manager perfetto "

November 29, 2022

5.0

Pros

Perfetto per la sincronizzazione dei calendari, prezzi e ogni aspetto delle proprie unità.Facilita il lavoro e rende il tutto professionale

Cons

Nessun appunto al riguardo.Ho trovato tutto perfetto

Review Source

GB

Giorgio B.  
amministratore  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "piccole case vacanza crescono"

January 21, 2021

5.0

Pros

Ottimo rapporto qualità prezzo. Costo annuale non eccessivo. Programma molto duttile, funzionale e completo. Assistenza online ottimale e immediata. Se non rincarano i prezzi sono soldi spesi bene.

Cons

Il prodotto è semplice e dà molto spazio alla creatività dell'utente

Review Source

BL

Bert L.  
Chief  
Management Consulting  
Used the software for: 1-2 years

### "Only good"

June 22, 2020

5.0

allways good

Pros

If you have a problem, they will help you

Cons

no problem to integrate it with our own software

Review Source

fC

franck C.  
f  
Sports  
Used the software for: 1-2 years

### "génial"

June 22, 2021

5.0

Pros

smoobu est simple, facile et pratique intuitif

Cons

rien.........................................

Review Source

SB

Samuel B.  
Gérant  
Restaurants  
Used the software for: Less than 6 months

### "Smoobu user"

December 17, 2021

5.0

Pros

Simplicity end really easy to parameters

Cons

Nothing for the moment and Smoobu's people are really easy to contact and helpfull

Review Source

UM

Ute M.  
Property owner  
Hospitality  
Used the software for: Less than 6 months

### "Highly recommended!"

May 13, 2019

5.0

Easy to use, quick support service, ideal channel manager for booking platforms!

Pros

I am new in the holiday home rental business and I needed a program easy to use to synchronize different booking platforms. I have only one property in Corfu to manage and can't use the programs designed for hotels. I am using the program about one month now. Each time I received a booking from one platform it was immediately blocked on the others. Once I contacted the support center of smoobu and got immediately answers to my problems.

Cons

Until now there is nothing I could say about this software that is negative.

Review Source

HS

Hendrik S.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Top Software"

October 7, 2019

5.0

Pros

Smoobu is very easy to use, the Support is very fast, friendly, personal and helpful. Since we use Smoobu, we can concentrate us much more to our target... to help our guests.

Cons

It works, it helps, we like it and the Support is top.

Review Source

KV

Kathi V.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Good Customer Service"

January 11, 2023

4.0

Average experience. I am also a bit disappointed that the price is only for one listing and I will have to pay more for a second listing. I don't really think the benefits justify this.

Pros

Very good customer service. And for the most part easy to navigate.

Cons

I don't like the way the messaging works. The messages to VRBO bookings are sent via email and not entered into the VRBO app. And VRBO booking is not downloaded like Airbnb with all the details. I was disappointed with this. I think it is a bit outdated.

Switched from

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

I didn't get any response from Customer Service after trying to contact them for 3 months.

Review Source

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