# Page 6 | Smoobu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Smoobu the right Vacation Rental solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160106/Smoobu/reviews --- Smoobu 4.5 (195) [View alternatives](https://www.capterra.com/p/160106/Smoobu/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Smoobu ## Showing most helpful reviews Showing 126-150 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Michael W. Director Commercial Real Estate Used the software for: 1-2 years ### "Best value for money, actually best value overall" May 6, 2019 5.0 Pros I have been looking at different alternatives for quite some time. I had heard about a supposedly awesome dashboard that Smoobu had to . Turns out is was true. Also super reliable Channel Manager. They focus on the right things and make it super easy to use. Customer service was actually more knowledgeable about portals that the portals themselves..... Cons Would be nice to see some more external integrations. But they said there was more coming up Review Source JS Jürgen S. owner Leisure, Travel & Tourism Used the software for: 2+ years ### "fresh and modern design, easy to use" March 24, 2021 5.0 I don't own a hotel. But can look just as professional as a hotel manager with a single vacation rental. Pros As a single user, I need a simple application that will manage all of my channels. With smoobu, I can do this on the PC, on the tablet and even on the go with my smartphone. Fast communication with the guests on all my channels, creating and sending invoices that was a horror without smoobu. The new design is very good. Everyone I show this to is delighted. Cons There is nothing wrong with the software. I want to make my own decisions at certain points and that works well. There could be more experiences in the guest app, but that's not a software problem. Review Source DR Dean R. Director Real Estate Used the software for: Less than 6 months ### "Excellent software and great support!" January 5, 2023 5.0 Pros It's soooo easy to use and the team are so responsive when trying to figure out the day2day runnings! Cons Nothing is difficult with this it's so easy. Review Source ES Edward S. Owner Manager Short Lets Leisure, Travel & Tourism Used the software for: 2+ years ### "Life Saver " January 30, 2020 5.0 Double bookings solved Pricing on multiple platforms solved Pros ease of use Functionality Clear Statistics Cons Would like to use it as an app rather than having to log in via a search engine Reason for choosing Smoobu I did look at another but can’t recall it’s name - it wasn’t user friendly enough Review Source JCR Joan Carles R. Gerente Commercial Real Estate Used the software for: 1-2 years ### "relación calidad precio excepcional" June 14, 2021 5.0 Pros Funciona perfectamente, se ajusta a nuestras necesidades, servicio atención increible, veniamos de una muy mala experiencia con Turisof y Rentals United Cons Que se pueda integrar lo antes posible con VRBO antiguo Homeaway Review Source CJ Christian J. Administrator Leisure, Travel & Tourism Used the software for: 1-2 years ### "Anwenderfreundliche Software mit vielen Features" July 8, 2020 5.0 Mit Smoobu gelingt die Gästehausverwaltung einfach und sorglos! Pros Die Software bietet ein Gesamtpaket zu einem wirklich vernünftigen Preis. Wichtig und wertvoll sind die einfach zu erstellenden Anbindungen an die Buchungsportale. Hervorzuheben ist der Webseitenbaukasten, der keine Wünsche offen lässt. Auch der Support ist sehr lobenswert! Cons Wünschenswert wäre die Anbindung mit eVisitor, der kroatischen Gästeregistrierung. Review Source Miquel V. Owner Hospitality Used the software for: I used a free trial ### "Great Support" October 21, 2022 5.0 Pros Great supportWorksVery fastIntegrates nice with channels Cons More freedom in communication templates. Review Source EM Eric M. owner Real Estate Used the software for: 1-2 years ### "COVID proaction/ease of use" September 2, 2020 5.0 Wonderful entrepreneurs looking to work with all customers. Pros Ease of use and when COVID hit the top three global companies taking proaction to help the customer. Cons So minor, and so American, lol. Would be great to have option for date format choice with month first for us thick headed Americans. Review Source Response from Smoobu September 16, 2020 Hi Eric, thanks for your review :) You should able to change your date formats in the account settings. Best Philipp NK Nausikaa K. owner Hospitality Used the software for: 2+ years ### "Great product, user-friendly " February 4, 2020 5.0 Been with them for a long time, very satisfied and glad they're improving the product Pros Very easy to use, good design, excellent customer service Cons Needs a few additional features (an app for owners for example) Review Source KW Ken W. Director Hospitality Used the software for: Less than 6 months ### "Highly recommended channel manager!" June 8, 2023 5.0 I would highly recommended Smoobu to run your holiday lets with your other team members with relief of mind. Pros Easy to set up, instant syncing, create team members and check your finances. Cons Nothing major. Sometimes we cannot reach the customer service during day time but other than that it is really effective. Review Source Ron J. CTO Information Technology and Services Used the software for: 2+ years ### "Great product" January 30, 2020 5.0 Robust solution. Support questions are handled quick and efficient. Pros Does what it says on the tin, without annoying glitches and is quite intuitive. Cons Could always have more integrations but they are -I believe - on the roadmap Review Source AG Andrea G. CEO MalagaSunApartments Hospitality Used the software for: 1-2 years ### "Optimiza, Fiable, Actualizado" June 17, 2021 5.0 todo super bien , atencion al cliente 10 puntos Pros Facilidad de uso, optimizacion de tiempo,recursos, compatibilidad con otras herramientas Cons Deberia integrarse con otras plataformas de manera automatica Alternatives considered [Icnea](https://www.capterra.com/p/227771/Icnea/)[Avantio](https://www.capterra.com/p/134278/Avantio/) Reason for choosing Smoobu calidad/precio Review Source MG Moritz G. Vermieter Investment Management Used the software for: 6-12 months ### "Top Chanel Manager" January 21, 2023 5.0 Pros Das Verwalten aller Portale auf einer Platform Cons Umständliche Rechnungsstellung.Das Angebotsfeature ist leider sehr versteckt Review Source FV Francisco V. General Manager Hospitality Used the software for: 6-12 months ### "Morros del Pacifico" September 16, 2019 4.0 I decrease to ´´cero´´ duplicate reservations. Very easy to administrate, very simple and friendly. Pros Very easy to use Mobile app very simple and friendly I can easily administrate all your booking without duplicate reservations Cons Difficult to synchronize all the option with airbnb and booking. There are some special options from Airbnb or booking that you cant set. Review Source Response from Smoobu September 25, 2019 Hi Francisco, thanks for your review. Unfortunately, all portals work a bit different. But I promise we are working on making the user experience even better. Happy to receive your detailed feedback on how we can improve! Best regards Philipp from Smoobu OKŞ Ozan Kemal Ş. Reservation Manager Automotive Used the software for: 6-12 months ### "Smoobu offers practical reservation management solutions" September 24, 2022 5.0 Pros Smoobu has by far the most practical reservation management system in the market when compared with other alternatives. Cons They should release a new version of Smoobu where it has more etensive features about reservation management. Review Source AL Antonio L. Administrative Leisure, Travel & Tourism Used the software for: 6-12 months ### "The best customer service" April 4, 2020 5.0 Pros The team in charge of customer service is very professional and they always give a solution of any problem that you can have with the platform. Cons We would like more functions in the future, also more personalization Alternatives considered [AvaiBook](https://www.capterra.com/p/176921/Vacation-rental-software/) Reason for choosing Smoobu The give us exactly the funtionally that we want in these moment. Review Source CF Cristina F. Proprietaria Casa Vacanze Leisure, Travel & Tourism Used the software for: I used a free trial ### "Dietro un ottimo prodotto c’è sempre un grande team!" November 9, 2020 5.0 Smoobu è un prodotto geniale perché ha davvero tutte le funzioni di cui si ha bisogno. Il costo è contenuto perché il fai da te la fa da padrone. Il tempo che richiede inizialmente non è poco ma ne vale davvero la pena. Trovandomi in lockdown, è il miglior modo per investire il tempo nella mia attività. Pros Smoobu è semplice, intuitivo e ci si sente seguiti passo dopo passo con una spiegazione e/o dimostrazione. Il servizio clienti è il top! Bravissima Giada. Cons Ho riscontrato che non è possibile associare 2 tipi di promozione, ad esempio tariffa di un giorno e tariffa promo per chi soggiorna 2 notti. Ma non è così grave... Reason for choosing Smoobu Ho scelto Smoobu per varie ragioni: 1) servizio clienti gentile e professionale; 2) Rapporto qualità/prezzo 3) utilizzo intuitivo 4) servizi extra favolosi (ad es. Chekin-Io), sincronizzazione con alloggiatiweb e osservatorio turistico. Review Source HM Henrik M. Owner Hospitality Used the software for: 2+ years ### "Easy to use booking software" February 4, 2020 5.0 We lease out several cabins, and smoobu helps us keep price parity across several OTAs, and we have all communication with our guests in one platform. It also keeps all our places easy viewable in in one place. Customer service is swift in replies if we have any questions, and they are great at developing new features. Pros Easy to use Many integrations with OTAs such as Airbnb, Booking.com and many more. Cheap Cons Missing revenue management module to control prices easily. They do have a price management module, but its awkward to use. I´ve solved this with integration towards pricelabs. Review Source MM Mary M. Guesthouse owner Hospitality Used the software for: 2+ years ### "Mary Mackay" January 30, 2020 5.0 Good Pros I found it easy to use and accessible from my phone Cons Not being able to block all rooms at once but time consuming going through each one separately Review Source JF Jason F. owner Sports Used the software for: 2+ years ### "Jason Fry" March 16, 2021 5.0 A great experience. Pros In expensive and very easy to use. Great customer service also, when needed. Cons Nothing, all was great, I was very happy with the software. Review Source AN Aleksandrs N. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Issue with customer support and some funstionality" May 12, 2021 2.0 Pros A lot of different functions, easy setup Cons Issue with a customer service. I have a ticket opened 7 months ago and still get follow-up promises to be solved in the shortest period of time. Addiotional issue - calendar does not work on a built-in website. Review Source Response from Smoobu June 11, 2021 Hi there! Sorry to hear, but as this was a feature request rather than a bug it may sometimes take a bit longer. We have now added Latvian to our supported languages. Can you elaborate on the calendar issue please? We are not aware of any issues. Thanks best philipp MF Matthew F. owner Hospitality Used the software for: I used a free trial ### "The reason we didn't use Smoobu" February 18, 2021 4.0 Pros The customer service was by far the best thing out of any PMS apps we used -Super easy to use -Has every feature other apps have and more. -Even a guest book Listen there is only one reason we didn't continue to use it and it was because it doesn't have A.I. Messaging or task managing for cleaners. Cons They need to add auto messaging. That's the only reason we left. When you have a great auto msging service we will come back, but every app needs that feature especially if you have many properties and its the busy season of 100 inquiries/questions. Review Source Response from Smoobu February 23, 2021 Hi Matthew, we do have a lot of auto messaging features. As well for guests as for cleaners. We also have basic task management functionality plus integrations with properly, turnoverbnb, vrscheduler, doinn and others. Not sure if you have missed those or of you are talking about a different topic. Let us know Philipp SC Sara C. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Makes business easy" April 25, 2020 5.0 Pros Les Camelias is a small B&B business. Prior to using Smoobu it took a lot of time to manage our availability across different booking sites. Since using Smoobu our work load has reduced considerably. It is so easy to install and implement. Cons At present we have not encountered any issues with Smoobu. Review Source LA Luca A. general manager Hospitality Used the software for: 2+ years ### "Un sw molto semplice da usare, i tutorial molto utili. Assistenza buona. Lo consiglio vivamente " March 30, 2020 5.0 Esperienza positiva Pros La semplicità di utilizzo ed i tutorial. Cons non si effettua la sincronizzazione dei prezzi con tutte le ota (esempio VRBO, Homeaway) Review Source YD Yves D. Propriétaire Consumer Services Used the software for: Less than 6 months ### "Smoobu is exactly the Channel Manager that we need" May 27, 2019 5.0 The first month with the binding to the OTA was easy and we did not have any trouble to quit the previous Channel Manager and to connect with Smoobu. Now we use it daily with entire satisfaction. Pros It is easy to learn and to configure, you can phone to the customer service and they answer... Cons The French translation is not perfect but I can use it Reason for choosing Smoobu The software as a lot of interesting solutions to use (message, invoice…) The connection to the OTA is very easy. The mobile application works perfectly. They have a good price. Review Source Response from Smoobu May 29, 2019 Hi Yves, thanks for the review. Will be working on the French version. Any input you have is appreciated. Best Philipp Similar Products Featured