# Smoobu Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Smoobu Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Smoobu Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/160106/Smoobu --- # Smoobu Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 5, 2025 Written bySabrina Khoulalène Sabrina Khoulalène [See bio & all articles](https://www.capterra.com/resources/author/sabrina-khoulalene/) Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Sabrina Khoulalène](https://www.capterra.com/resources/author/sabrina-khoulalene/) Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Smoobu Smoobu Overview: ### Key takeaways Insights from verified Capterra reviews Smoobu is a vacation rental management solution built for small hospitality and real estate firms to centralize bookings and sync calendars across channels. Easy-to-use tools and integrations like Stripe and PriceLabs will save you time daily. However, limited customization and inconsistent support are common concerns. ### Our verdict It works best if your team manages short-term rentals and wants simple tools without a steep learning curve. You’ll get reliable calendar syncing and booking features, but expect trade-offs in customization and multilingual support. Customer service can also feel inconsistent during peak periods. Overall rating Based on 195 user reviews Reviews sentiment Positive 87% Neutral 4% Negative 9% Starting price €29 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smoobu?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.smoobu.com/en/&name=Smoobu) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smoobu 4.5 (195) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €29 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (195) Ease Of Use 4.6 (1,524) Value For Money 4.4 (190) Value For Money 4.6 (1,456) Customer Service 4.4 (192) Customer Service 4.7 (1,497) ## Smoobu alternatives Smoobu may not be the right fit if you need deeper customization, advanced reporting, or a different pricing model—especially for teams managing complex portfolios or requiring multilingual guest experiences. [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Highest Rated [4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/160106/Smoobu/alternatives/) ## Who uses Smoobu? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Smoobu's interface The interface is clean and easy to navigate, making daily tasks simple for most users. You’ll likely find it quick to learn, though customizing reports or managing multilingual content can feel challenging. Sabrina Khoulalène Smoobu’s interface is easy to pick up and efficient for daily tasks like syncing calendars or managing bookings. If your workflow depends on detailed reporting or multilingual check-out pages, look out for some flexibility limits. Ease of Use 4.5 (195) 4.5 Based on 195 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Sabrina Khoulalène Top-rated features work to minimize booking errors, automate guest messaging, and simplify calendar syncing. This gives small teams more control over daily rental operations without complex setup or needing third-party tools. Features 4.3 (195) 4.3 Based on 195 reviews These Smoobu features received the highest ratings from reviewers. Commentary reflects reviewer sentiment and aggregated feedback from published reviews. Calendar management 4.5 (27) 27 reviewers rated this feature Centralizes availability across platforms, reducing double bookings and manual updates. Reliable for syncing listings and maintaining accurate schedules, especially for multiple properties. Guest communications 4.5 (20) 20 reviewers rated this feature Automates messaging for confirmations and check-ins. While basic, it helps streamline routine interactions and saves time. Online booking 4.4 (28) 28 reviewers rated this feature Enables direct bookings through integrated calendars and website tools. Simplifies reservations and reduces reliance on third-party platforms. Reservations management 4.1 (40) 40 reviewers rated this feature Consolidates booking data and timelines in one place. Makes it easier to track stays and avoid overlaps, though customization options are limited. Reservations management 4.1 (40) 40 reviewers rated this feature Handles the full reservation lifecycle, from booking to service. Online booking 4.4 (28) 28 reviewers rated this feature Enables digital bookings via website or platform. Dynamic pricing 0 reviewers rated this feature Adjusts nightly rates automatically based on demand, season, and occupancy, helping maximize revenue without manual updates or third-party tools. E-invoicing 0 reviewers rated this feature Automates invoice creation and delivery, streamlining billing and supporting compliance with local tax rules. Two write-access accounts 0 reviewers rated this feature Allows multiple team members to manage listings and operations at once, improving collaboration and reducing bottlenecks. Payment link automation 0 reviewers rated this feature Send automated payment links to guests for outstanding balances, simplifying pre-arrival payments and reducing manual follow-ups. (April 2024) Open, pending, and paid payment tracking 0 reviewers rated this feature New booking page view shows payment status at a glance, helping to monitor guest payments more efficiently. (April 2024) Editable auto-messages 0 reviewers rated this feature Hosts can cancel or modify scheduled automated messages for individual bookings, allowing more personalized guest communication. (April 2024) Stripe Connect integration 0 reviewers rated this feature Updated Stripe API supports more payment methods and currency displays, improving the booking experience for international guests. (April 2024) All key features (122) Define levels of authorization for access to specific files or systems 0% of 0 reviewers... Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 33.33% of 9 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Application programming interface that allows for integration with other systems/databases 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 0% of 0 reviewers... Create, update, and manage bookings, itineraries, and reservations 66.67% of 3 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests 0.00% of 1 reviewers that rated this feature as important or highly important Accounting functionality within the system, not requiring integration with third-party tools 0% of 0 reviewers... Centralizes availability across platforms, reducing double bookings and manual updates. Reliable for syncing listings and maintaining accurate schedules, especially for multiple properties. 27 reviewers rated this feature Synchronize with other calendars to view mutual availability and schedules 0% of 0 reviewers... Create a collection of marketing actions to complete specific goals and plan and analyze campaign results 37.50% of 8 reviewers that rated this feature as important or highly important Analyze and track performance of channels 44.44% of 18 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance 75.00% of 16 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Manage, organize, and store contact information 75.00% of 8 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions 0% of 0 reviewers... Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments 0% of 0 reviewers... Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 50.00% of 2 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. 0% of 0 reviewers... Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Store and organize information about customers and previous interactions 0% of 0 reviewers... Provide online support for your customers through live chat or help desk functionality 42.86% of 7 reviewers that rated this feature as important or highly important Alter the layout and content of reports 66.67% of 3 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 100.00% of 2 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 57.14% of 7 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 64.71% of 17 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 100.00% of 1 reviewers that rated this feature as important or highly important Adjusts nightly rates automatically based on demand, season, and occupancy, helping maximize revenue without manual updates or third-party tools. 0 reviewers rated this feature Automates invoice creation and delivery, streamlining billing and supporting compliance with local tax rules. 0 reviewers rated this feature Hosts can cancel or modify scheduled automated messages for individual bookings, allowing more personalized guest communication. (April 2024) 0 reviewers rated this feature Electronically collect payments for goods or services 100.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 0% of 0 reviewers... Pre-made examples and templates for emails 0% of 0 reviewers... Track employee schedules, availability, and performance across projects and tasks 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage staff profiles, recruitment, schedules, productivity, career development and performance 0% of 0 reviewers... Generate reports to assess the financial performance of an organization 66.67% of 3 reviewers that rated this feature as important or highly important Designed for vacation rentals 61.54% of 26 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests 44.44% of 9 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations 50.00% of 2 reviewers that rated this feature as important or highly important Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment 0% of 0 reviewers... Automates messaging for confirmations and check-ins. While basic, it helps streamline routine interactions and saves time. 20 reviewers rated this feature Capture guest experience at a granular level and utilize data to deliver tailored services 16.67% of 6 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff 50.00% of 10 reviewers that rated this feature as important or highly important Manages incentive programs such as profit sharing, stock awards, and individual bonus plans 44.44% of 9 reviewers that rated this feature as important or highly important Monitor product stock levels 36.84% of 19 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 0% of 0 reviewers... Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Store information about leads or contacts and track, manage and nurture them throughout the sales process 44.44% of 9 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases 0.00% of 1 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment 0.00% of 1 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 50.00% of 4 reviewers that rated this feature as important or highly important Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers 0% of 0 reviewers... Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 52.94% of 17 reviewers that rated this feature as important or highly important Manage and handle various international currencies 0% of 0 reviewers... Manage and support multiple languages 0.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations 0% of 0 reviewers... More than one location 0% of 0 reviewers... Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 0% of 0 reviewers... Enables direct bookings through integrated calendars and website tools. Simplifies reservations and reduces reliance on third-party platforms. 28 reviewers rated this feature Add tools to web pages to handle online bookings 0% of 0 reviewers... Accept and process online payment transactions 16.67% of 6 reviewers that rated this feature as important or highly important Real-time registration over the web 0% of 0 reviewers... New booking page view shows payment status at a glance, helping to monitor guest payments more efficiently. (April 2024) 0 reviewers rated this feature Track all opportunities for potential sales and convert them into recurring revenue 0% of 0 reviewers... Manage and track customer orders for goods, investments, or any other purchases 47.06% of 17 reviewers that rated this feature as important or highly important Report showing financial balance at the beginning and the end of the period, along with activity 25.00% of 4 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information 31.25% of 16 reviewers that rated this feature as important or highly important Web-based portal that helps distributors, partners and other service providers access marketing and sales content 0% of 0 reviewers... Send automated payment links to guests for outstanding balances, simplifying pre-arrival payments and reducing manual follow-ups. (April 2024) 0 reviewers rated this feature Accept, record, and reconcile financial transactions 36.84% of 19 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 0% of 0 reviewers... Accept and process customer payments for products or services using hardware and software 0.00% of 2 reviewers that rated this feature as important or highly important Pre-defined templates within a library for common cases such as contracts, websites, emails, and more 0% of 0 reviewers... Track and manage the profit margin between the cost of a product and its selling price. 50.00% of 2 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent 0% of 0 reviewers... Track/optimize rates in relation to usage 42.86% of 7 reviewers that rated this feature as important or highly important Ratings/Reviews 0% of 0 reviewers... Preview and make real-time changes in the web content 0% of 0 reviewers... Analyze and gain insights into data in real-time 42.86% of 7 reviewers that rated this feature as important or highly important Receive data and information in real time 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Receive system updates as soon as any changes are made 100.00% of 1 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 40.00% of 5 reviewers that rated this feature as important or highly important Consolidates booking data and timelines in one place. Makes it easier to track stays and avoid overlaps, though customization options are limited. 40 reviewers rated this feature Planning and managing of resources and procedures to mitigate the impact of events and incidents 0% of 0 reviewers... Automatically monitor and receive alerts for any new online reviews 0% of 0 reviewers... Notifies a business when a review is left 0% of 0 reviewers... Track and monitor reviews of products or services 0% of 0 reviewers... Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held 0% of 0 reviewers... Reports specific to sales analysis for trends and strategies 0% of 0 reviewers... Length of rental 0% of 0 reviewers... One location 0% of 0 reviewers... Send messages via SMS 0% of 0 reviewers... Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 0% of 0 reviewers... Manage operations/processes associated with spas and other hotel activities 0% of 0 reviewers... Updated Stripe API supports more payment methods and currency displays, improving the booking experience for international guests. (April 2024) 0 reviewers rated this feature Create, manage and track all task activities and progression 50.00% of 6 reviewers that rated this feature as important or highly important Implementation of various strategies to manage tax obligations via planning and maintaining compliance 0% of 0 reviewers... Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff 0.00% of 4 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication 16.67% of 6 reviewers that rated this feature as important or highly important Allows bookings to be made through a third party service 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 81.82% of 11 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities 0% of 0 reviewers... Allows multiple team members to manage listings and operations at once, improving collaboration and reducing bottlenecks. 0 reviewers rated this feature Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0% of 0 reviewers... Keep track of vacant properties 0% of 0 reviewers... Seamlessly integrates with 3rd party websites 0% of 0 reviewers... Built-in website builder or integration with third-party site 0.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders 0.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Sabrina Khoulalène Top-rated features work to minimize booking errors, automate guest messaging, and simplify calendar syncing. This gives small teams more control over daily rental operations without complex setup or needing third-party tools. Features 4.3 (195) 4.3 Based on 195 reviews ## Pricing Value for money 4.4 (190) Smoobu’s paid plans start at $30 per property, per month (billed monthly), which is below the average small and midsized business (SMB) budget of $105 per property and $25 per unit. Pricing scales linearly as you add properties, with no seat minimums or caps. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/160106/Smoobu/pricing/) Professional Flex (Beta) €29.00 Usage Based,Per Month It includes: - 0.9% booking fee Professional Prepaid €35.00 Usage Based,Per Month It includes: - Channel Manager (Availabilities and Rates synchronization of booking portals) - Website (connected with your own Domain) - Booking System (incl. Stripe & Paypal) - Communication Automation - Dynamic Guest Guide - Guest Management (CRM) - Online Check-in - Financial Overview, Exports, Statistics and Invoicing - Full API Access and Smoobu-Marketplace connection - Unlimited Read-Only Accounts included - Additional Write-Access Accounts (15€ per additional account per month) - Email & Phone Support - Integrations access - Website Builder - New invoicing solution - Customer service chat - iOS & Android App Teams Pro+ €55.00 Usage Based,Per Month It includes: - E-invoicing included - Unlimited Read-Only Accounts included - Unlimited Write-Access Accounts - Domain setup included - Booking System Customization (CSS changes) - Prioritized customer support - Premium Setup Support Service included (1h) - 2 months free trial Dynamic Pricing - Two write-access accounts Value for money 4.4 (190) 4.4 Based on 190 reviews ## Integrations It connects with a bunch of payment processing and dynamic pricing tools, helping vacation rental hosts automate transactions and optimize revenue. Integrations include both native and third-party options. Popular integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[ Turno](https://www.capterra.com/p/166734/Turno/) Sabrina Khoulalène Senior Content Analyst Connecting Smoobu with payment systems reduces the need for manual updates and improves cash flow visibility. Your finance lead can track payments in real time, while your revenue manager can adjust rates based on market demand. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (192) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (192) 4.4 Based on 192 reviews ## User reviews Overall rating 4.5 Based on 195 reviews Filter by rating 5(145) 4(25) 3(8) 2(5) 1(12) Mentioned topic Sorted by most recent SC Stephan C. Owner and Manager Hospitality ### "SMOOBU was good 5 years ago... then became too expensive and lacked the qualities found in another Channel Manager." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 March 16, 2026 It was a good experience for the first two years, then SMOOBU lacked improvements, updates, upgrades and became too expensive. I was very happy to discover HOSTEX, for a fraction of the price, with a great interface and many more functionalities. Pros Solid experience. Does the job : for a few years, it was a good solution, until the price went soaring up, with no improvements. Cons More expensive than other Channel Manager Solutions. Lacks major elements : create multiple payment on website plugin. Calendar and price management slow. Alternatives considered [Hostex](https://www.capterra.com/p/254972/Hostex/) Reasons for choosing Smoobu I didn't : I quit Smoobu and switched to Hostex which is much better and cheaper. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kristian A. libero prof Hospitality ### "Utile ed intuitivo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 1, 2026 Molto positiva, che ho inviato a diversi amici del settore di utilizzare questa piattaforma. Hanno un sistema di referal molto importante. Pros Un programma molto semplice da utilizzare. Facile l'implementazione con le varie piattaforme come Airbnb , booking e Vrbo. Prezzo giusto e competitivo. Cons Ho avuto diversi problemi con le prenotazioni di vrbo. Penso dovuta alla comunicazione tra il channel manager e la piattaforma Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Gérant Commercial Real Estate ### "Déçu du service" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 7, 2026 Nous étudions la possibilité de nous orienter vers une autre solution, malgré le renouvellement automatique reconduit pour un an. Pros J’utilise Smoobu pour la gestion de locations saisonnières, mais je suis de plus en plus insatisfait. Cons Déçu par l’évolution du service. En 1 an, le tarif a augmenté de 97 €. Sur recommandation de Smoobu, nous avons migré notre site vers leur nouveau CMS : rien ne fonctionnait, nous avons dû le refaire deux fois, avec au passage une perte de référencement du site d’origine. Il reste aussi des textes non traduits (ex : “CreditCart” au lieu de “Carte bancaire” sur le paiement CB), ce qui n’inspire pas confiance aux clients. J’ai le sentiment que la qualité et la localisation FR ne sont pas une priorité. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Smoobu Prix d'origine : 182 € pour un appartement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pedro C. CEO Real Estate ### "The perfect tool for your first property" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 23, 2025 Smoobu was my first PMS. When I bought my first vacation rental property, I was torn between several options, but after talking to colleagues in the industry, I finally decided on Smoobu. The learning curve is easy; there are only two or three aspects that might be a little complicated, but you learn quickly. It's very intuitive, with a simple but effective control panel. I think it's the perfect tool for getting started. Pros It's easy and intuitive to start with. The learning curve is quick, I only got stuck in the section on setting prices and minimum nights. There have never been any duplicate bookings and the support team is good. I think it's good value for money. Cons When you grow and have many properties, it offers fewer features than other PMSs. The connection to other software that helps with tourist property management is not as extensive as in competing PMSs. The “ANALYTICS” section could be more comprehensive. The “prices” section can be difficult to understand at first; that part could be simplified. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NE Nicole E. Profesional Cleaner and Organizer Hospitality ### "Smoobu, low listing prices and great perks !! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 15, 2025 Smoobu offers a free website builder with direct booking! This is crucial to quick and easy bookings that go directly to me. Pros Smoobu made listing multiple properties not be a headache anymore. I don’t have to worry about double listings now! Cons Time Zone differences make it a little difficult to communicate so I think this could be better to have more availability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. Director Accounting ### "Review for the company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2025 It was very easy to learn. I thought it was extremly user friendly … Pros It’s well put together. Works extremly fast akway happy when using it good job j Cons Nothing it’s great… Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bobby A. Director Human Resources ### "Efficient Property Management with Easy Booking Syncing" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 16, 2025 Overall, my experience with Smoobu was great. It efficiently centralized booking management and communication, saving time and reducing errors. The interface was intuitive, though more customization options for reports would be helpful. Pros What I liked most about Smoobu was its all-in-one platform that synced calendars and messages across booking sites, saving time and avoiding double bookings. The interface was clean and easy to navigate. Cons What I liked least about Smoobu was the limited customization options for reports and the occasional delay in syncing changes across platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Ja Keya A. Manager Real Estate ### "Dont walk, Run to Smoobu" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 30, 2025 I've found Smoobu to be an extremely effective tool for streamlining the management of my vacation rental properties. The platform significantly simplifies daily operations, resulting in noticeable time savings. The customer support has been consistently excellent, with prompt and helpful responses. Furthermore, I value the company's commitment to ongoing platform enhancements. I confidently recommend Smoobu to fellow vacation rental owners. Pros I love everything for set up to auto management for bookings Cons I dont have any cons for Smoobu, love it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Martin M. Director Hospitality ### "The have lost they way....." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 24, 2025 My experience with Smoobu has become increasingly frustrating. What was once a solid, user-friendly platform has evolved into a system that feels disjointed and difficult to navigate. The lack of attention to customer feedback, combined with ongoing technical issues and unreliable support, makes it harder to justify continuing with the software. Unless Smoobu prioritizes stability, usability, and customer engagement over constant, untested updates, I would not recommend it for serious property managers. Pros Smoobu was once a reliable and user-friendly property management tool for vacation rental hosts. The channel manager’s ability to sync bookings across multiple platforms like Airbnb and Booking.com was a key advantage, helping to prevent double bookings. Some of the automation features, such as message templates and guest communication, were helpful in streamlining operations. Cons Unfortunately, Smoobu continues to fall short in several areas. Frequent product and menu changes have made it increasingly difficult to manage even simple tasks, reducing overall efficiency. Customer support has significantly deteriorated over the past five years, with little to no effort to engage with customers or address concerns effectively. Recent integrations with Airbnb and Booking.com have caused major issues, including automated guest communications no longer being delivered, leading to frustration for both hosts and guests. Additionally, there is a strong focus on launching new features that often feel rushed and inadequately tested, causing more problems than they solve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Katrin V. Inhaber Leisure, Travel & Tourism ### "ACHTUNG ABZOCKE!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 17, 2025 Die Integrationen mit Stripe und Checkin funktionieren nicht und es ist bei smoobu keiner erreichbar. 2500,-€ für die Tonne. Pros ...dass theoretisch alles klappt, mir gefällt nichts, außer dass es theoretisch gut wäre. Cons kein Kundenservice, obwohl ich Premium abgeschlossen habe Switched from [Apaleo](https://www.capterra.com/p/197063/apaleo/) dass es einfacher funktioniert. Jetzt geht gar nichts mehr. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160106/Smoobu/reviews/) ## FAQs Smoobu starts at $30 per property per month (billed monthly), with each additional property priced from $10 monthly. All core features are included, and there are no setup fees or booking commissions. Annual and multi-year discounts are available. Yes. Smoobu includes a dynamic pricing feature that adjusts nightly rates based on demand, occupancy, and seasonality. This helps hosts optimize revenue without third-party pricing tools. Yes. Smoobu offers mobile apps for iOS and Android devices, allowing users to manage bookings, sync calendars, and communicate with guests from anywhere. However, some mobile features require a higher-tier subscription. Smoobu supports over 40 integrations, including payment, dynamic pricing, smart locks, and housekeeping tools. These include both native and third-party connections. Yes. Smoobu’s channel manager syncs calendars in real time with Airbnb, Booking.com, and other rental platforms, helping prevent double bookings and keep availability accurate. Yes. Smoobu allows users to set up automated messages triggered by booking events, arrivals, or departures. Messages can be customized and scheduled for each guest. Smoobu is fully cloud-based and requires no installation. You can access it from any device with an internet connection, including desktops, tablets, and smartphones. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources 1. **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). 2. **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). 3. This product information came from Smoobu’s own online content in July 2025, including the product's website and its social media channels. ## Related reading ### [Advanced Tech Can Shape Decisions For 73% Of Tenants: How Property Management Software Can Help Landlords](https://www.capterra.com/resources/boosting-tenant-experience-with-property-management-software/) Published August 19, 2024 by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [Do the Benefits of Property Management Software Outweigh Its Challenges? 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)