# Fracttal One Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fracttal One the right Maintenance Management solution for you? Explore 1773 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159911/Fracttal/reviews

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Fracttal One

4.6 (1773)

[View alternatives](https://www.capterra.com/p/159911/Fracttal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Fracttal One

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

JP

José Luis P

Ingeniero PlanificadorMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 6-12 months.

“The decisive thing about Fracttal is that it allows the application to be used on multiple platforms, which provides mobility to work teams.“

May 17, 2024

CA

Christian A

Supervisor InstrumentaciónPaper & Forest Products, 201 - 500 employeesUsed the software for: 6-12 months.

“There is a lack of integration with the SAP platform for the warehouse, at least in the organization to which I belong.“

August 26, 2024

EP

Eric Alfredo P

Support EngineerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.

“The options to have a review of all your services and the co-workers jobs, ist an important tool that makes the job outside more efficient.“

May 14, 2024

YC

Yusmarwi C

Maintenance managerConstruction, Self-employedUsed the software for: I used a free trial.

“It is less intuitive that I expected, I mean you can learn to use it with the manual, but not just clicking and looking between tabs.“

November 22, 2024

YC

Yusmarwi C

Maintenance managerConstruction, Self-employedUsed the software for: I used a free trial.

“It joint a big amount of data in just one software, that's a plus because it reduces documents and process in just one click.“

November 22, 2024

Luis Ernesto B

E&I Senior SupervisorOil & Energy, 51 - 200 employeesUsed the software for: 6-12 months.

“Implementation of a CMMS has been a requirement for our organization for some time, with the cost of the software platforms being one of the biggest stopping points for the management.“

June 25, 2022

JW

Jennifer W

Regional CEOHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years.

“It increases performance and reduce unplanned downtime helping us get the most value out of our assets.“

October 19, 2024

Ramiro G

Técnico de Equipamentos BiomédicosHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“many clicks for organizing my maintenance plan, in which case the tasks are very repetitive.“

April 20, 2021

## Showing most helpful reviews

Showing 1-25 of 1773 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jesus A. A.  
Ingeniero de proyectos y mantenimiento  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Implementing Fracttal in a maintenance services and installation of HVAC sistems enterprise"

October 11, 2019

4.0

i have been using Fracttal sinde past beginning of september, so, Im interacted with this software during close of 1 month and 15 day. Although this is new for me. I'm Trying to learn and focused on Activos area, before I can apply its complete tools

Pros

Advantages and benefits of apply software to maintenance planning and programming daily: -Consolidation and distribution of technical information, giving a new order to those date -Controlling through KPIs -Dashboard show a global panoramic about how is working every service and new installation -Save time -Less repetition of process -Less repetitive actions -Better communication between customers and us, generating a new productive relations

Cons

\-Massive charging of information -Due to Fracttal is a cloud-web app, this necessary having a sure and fast internet connection to internet

Alternatives considered

[SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Fracttal One

In my organization the decided to apply this software due many advantages vs few disvantage, therefore I think, this software can satisfice our actual requirements

Review Source

JW

Jennifer W.  
Regional CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Gaining critical insights into our operations, Fractal."

October 19, 2024

5.0

Great priority for increasing your team productivity.

Pros

Flexible and easy to use is the best definition I can give for Fracttal. It increases performance and reduce unplanned downtime helping us get the most value out of our assets. The free version gives full exposure.

Cons

Dynamic and user-friendly platform for us so far. No cons.

Switched from

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Having evaluated all this software in free trial version, Fracttal gave the best exposure and was easy to interface.

Review Source

Ernesto Gerardo H.  
Ingeniero En Electronica Y Comunicaciones  
Hospital & Health Care  
Used the software for: 2+ years

### " excellent application"

October 8, 2019

3.0

Pros

It is portable user-friendly, and with the administrative pesonali.

Cons

the signature system since two signatures on documents are needed. rearranging them in a single box can be difficult.

Review Source

MOŞ

Mehmed Oğuz Ş.  
Research Assistant  
Higher Education  
Used the software for: 6-12 months

### "Fracttal makes maintenance operations easy"

January 27, 2025

5.0

Pros

Fracttal helps us to conduct maintenance related operations easy

Cons

Fracttal can have a better version which has a wider range of third party integrations.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Fracttal is a much more easier to use platform.

Review Source

FL

Fidel L.  
Maintenance planning manager  
Machinery  
Used the software for: I used a free trial

### "Fracttal User"

November 20, 2024

5.0

Increase the productivity of technicians with the simple fact of knowing that we are reviewing their work every day.

Pros

the ease of being able to carry out the management of everything involved in the day-to-day life of the maintenance department.

Cons

I still haven't found anything I don't like

Alternatives considered

[TRACTIAN](https://www.capterra.com/p/230505/Tractian/)

Reason for choosing Fracttal One

It is more in line with the current requirements of my company

Review Source

Cristian S.  
Jefe de Mantenimiento e Infraestructura  
Renewables & Environment  
Used the software for: Less than 6 months

### "Best CMMS "

December 20, 2021

5.0

You can compile, simplify and easy expose all your maintenance costs and maintenance records directly from your technicians, you can save a lot of management time and improve your KPIs.-

Pros

This software is very easy to use, and also is very simple to set up and configure it. It has a lot of different filters and custom fields to configure specially to suit your business area

Cons

Not easy to create WO directly from asset view

Alternatives considered

[SVISION on-premises](https://www.capterra.com/p/126887/MP/)

Reason for choosing Fracttal One

Lower cost and better possibilities of customization.

Review Source

EAV

Edwin Arturo V.  
MAINTENANCE TECHNICIAN  
Management Consulting  
Used the software for: Less than 6 months

### "NICE APP, VERY HELPFUL"

September 3, 2025

5.0

Very helpful app, have it on my phone, it gives me notificactions of my most urgent tasks and lets me have all the info at a glance.

Pros

It´s a very practical and easy to use software, that helps me have my work organized and visually available at anny time.

Cons

It could improve it´s mananging capabilities and let the user organize the dashboard as he wishes so he can have it the way it best fits the use of the app.

Review Source

GO

Gonzalo O.  
SUPERVISOR DE MANTENIMIENTO  
Paper & Forest Products  
Used the software for: 6-12 months

### "Fracttal and the benefits on Cartocor"

November 21, 2024

5.0

it´s a very important experience. A few months ago, as manteinance coordinator, don´t know how much money we spend in a preventive manteinance. But now, we have the cost of every work in the manteinance department, and the economics reports are with much more information since we have fracttal as a platform inducted in our area.

Pros

The posibility of give an order to a complete area without so much effort. The data obtain from differents ways are simplify in a platform and when i need a report just have to click a few times and are ready to present.

Cons

Sometimes the storage are so difficult to explain to a person without training in fracttal.

Review Source

RV

Rui V.  
Head of IS  
Computer Software  
Used the software for: Less than 6 months

### "5 start CMMS"

September 14, 2025

5.0

Very confortable with the solution, and end users trainning is smooth, because it implements concepts in a very easy to understand way.

Pros

UI is simple and intuitive. Easy to understand and fast first steps. Being a SaaS cloud solution, the price is fair for what it offers.

Cons

Nothing in particular, but would be nice if there were a on premise solution also. There is no standard connector to main portuguese ERPs.

Review Source

VR

Verified Reviewer  
Maintenance manager  
Construction  
Used the software for: I used a free trial

### "Certification course review"

November 22, 2024

5.0

I just did the certification course, so I haven't a big experience using it.

Pros

It joint a big amount of data in just one software, that's a plus because it reduces documents and process in just one click.

Cons

It is less intuitive that I expected, I mean you can learn to use it with the manual, but not just clicking and looking between tabs.

Review Source

EC

Ernesto C.  
Electronic Security Manager  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Its a very complete solution for daily work"

November 21, 2024

5.0

Excellent and complete in the daily tasks

Pros

Its a versatile software, complete in the daily maintenance tasks.

Cons

the graphical interface is too simple when present names of equipments

Review Source

RR

Rudy R.  
Pasante  
Biotechnology  
Used the software for: I used a free trial

### "Fracttal so good fot begginers"

November 20, 2024

5.0

It was so good, a little bit difficult in the start

Pros

Easy to use, You don´t need a lot of knowledge

Cons

Free version is so limited, Is usable but dificult probe all the capacities

Review Source

DO

Diego O.  
Founder and Consultant  
Maritime  
Used the software for: Less than 6 months

### "Easy from the get-go"

August 27, 2024

5.0

Very good. Easy to setup and use. Intuitive and with ample support.

Pros

Easy to use, web browser based and highly configurable.

Cons

I would like to have a chart similar to Gantt chart for viewing the whole maintenance program at a glance

Review Source

lN

lester N.  
ANALYST  
Consumer Services  
Used the software for: 1-2 years

### "OVERVIEW OF FRACTTAL"

May 14, 2024

5.0

VERY GOOD PROGRAM TO OPTIMIZE URS MAINTENANCE

Pros

YOU CAN ORDER AND PLANNING EVERY MAINTENANCE IN UR WORKPLACE

Cons

SOME PROCESS THAN YOU CANT DO AS AN MASSIVE PROCESS

Review Source

MR

Miriam R.  
Operations Manager  
Building Materials  
Used the software for: I used a free trial

### "Nice Capabilities"

June 17, 2024

5.0

Pros

Fracttal is easy to use and have a lot of features that allowed us to give more information in less time.

Cons

It would be useful to have GPS on Realtime not just as a query.

Review Source

BR

Brenda R.  
Ingeniero en Sistemas Computaciones  
Renewables & Environment  
Used the software for: 6-12 months

### " fracttal It is the best option for asset management"

October 7, 2019

5.0

Throughout the use of Fracttal, it offers me an accurate planning of my maintenance work, in addition to telling me what tasks I have overdue and which have to be done over time, this saves me time, in addition to the fact that Indicators save me time to know how many work orders I made in the months. The great benefit is that I can check my work orders wherever I want and be able to download my work order in PDF format.

Pros

What I liked most about Fracttal, is that it is very easy to manage, upload assets, maintenance plans, work orders, human and material resources, in addition to offering us a platform for indicators where we can visualize the company's performance .

Cons

Cómo se pronuncia I don't like the colors they handle in the interface very much, this can be improved.

Reason for choosing Fracttal One

It was the best maintenance software that met the necessary requirements for maintenance, and even more so that it can be managed from the cloud and from a mobile device, in addition to being more friendly to work.

Review Source

VR

Verified Reviewer  
Coordinador de mantenimiento  
  
Used the software for: 1-2 years

### "Excellent easy handling system"

January 3, 2018

5.0

Excellent product, it adapts to the needs of the client.

Pros

Take control of all assets, schedule preventive maintenance, the technician has the permission to update the work avoiding the use of paper, everything is recorded and stored within the Fracttal system.

Cons

Improve statistics, in detail that indicate the amount of materials needed to use in the future making a delta with the materials that currently exist in the warehouse.

Review Source

Ena A.  
Sales Manager  
Import and Export  
Used the software for: 6-12 months

### "Best for CMMS"

October 27, 2021

5.0

Excellent! Except when internet fails.

Pros

It's high-quality software at a very affordable price, great features, and such an excellent CMMS for every Maintenance Management System, and finally, it's really easy to use, understand and administrate.

Cons

It requires a very fast and stable internet to work well, if it fails, the app will not work. Although to be honest, this isn't a problem of the application itself.

Review Source

William David P.  
Logístics coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "FRACTTAL"

April 15, 2020

5.0

complementary maintenance system for organizations in the productive industry, providing accessibility and control facilities over all our machinery and equipment.

Pros

All about the control of equipments that it brings for our company

Cons

system in to the organization ,you need to cross all of the parameters of maintenance manual by equipments and by brand,the secuential parameters of manteinence by hours or by km you need to programated by hand into the system to created alerts and the activities for make in all of the steps

Review Source

Teresita de Jesús M.  
Ing. Soporte Remoto  
Medical Devices  
Used the software for: Less than 6 months

### ""Improvement in response times, associated with quality of service""

April 17, 2020

5.0

In a very short time I had the facility to interact with all the assets present throughout the institution where I work, since they are distributed throughout the country, I was able to easily contact most of the human resources involved in maintenance management without having to move from my workplace. Fracttal facilitates your work in current contingencies.

Pros

This type of platform has come to revolutionize the way we solve problems regardless of the asset that it is, Fracttal has provided me with the necessary tools to respond in a timely manner to work requests, corrective maintenance, and preventive that medical equipment ( assets). Add, the quality of the services provided has improved significantly.

Cons

All the tools are available on the web platform but in the app option you cannot interact with all the tools. I would like the administrator to have more permission to edit OT from Revison

Review Source

Santiago Andres Q.  
Electronic Engineer  
Oil & Energy  
Used the software for: 2+ years

### "comment on Capterra for certification"

April 22, 2020

4.0

Pros

very user friendly and at the same time very powerful

Cons

need more information for beginning technicians

Review Source

Victor R.  
Jefe de Proyectos  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Friendly interface"

February 6, 2020

5.0

Although I have been using it for days, the platform definitely controls the assets under a standardized process

Pros

It is accurate in the information. Integration with mobile teams to be able to develop the OT, this facilitates in maintaining the traceability of the information, which is consisa and accurate

Cons

The manuals should be more detailed, i.e. the fields that indicate each module

Review Source

DS

Dionicio S.  
Project Engineering and Maintenance Manager  
Food Production  
Used the software for: Less than 6 months

### "Excelent software, costumer service need to improve"

August 14, 2023

5.0

good

Pros

Easy to use, intuitve and easy to deploy

Cons

costumer services and support are terrible

Review Source

LM

Leonardo M.  
Lider de Servicios Críticos  
Facilities Services  
Used the software for: 1-2 years

### "Comments regarding Fracttal"

December 24, 2021

4.0

Pros

I like the flexibility of the tool, besides being very intuitive, which makes it easy to learn.

Cons

Nothing, I find the tool very good in all aspects.

Review Source

JAM

Jorge André M.  
PMO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Must-have for every industrial manufacturing facility"

December 21, 2021

5.0

Very possitive. I would highly recommend using fracttal instead of other cmms because of the clean and simple user interface. It is easy to introduce and instruct maintenance teams to the tool.

Pros

The ease of use (UI), the simple and straightforward way of organizong and planing maintenance plans and work orders and the intelligence dashboards

Cons

That you must create first the human resources to create work orders and not on the go. This was only during the implementation though

Review Source

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