# iM3 SCM Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iM3 SCM Suite Software - reviews, pricing plans, popular comparisons to other Fleet Maintenance products and more. Source: https://www.capterra.com/p/159902/iM3-Supply-Chain-Suite --- # iM3 SCM Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iM3 SCM Suite ## What is iM3 SCM Suite? iM3 helps fleets of all sizes gain visibility into fleet operations and manage assets while on the go. Stay in Control of Preventative Maintenance (PM) Across Your Fleet - Schedule PMs - Create Work Orders, get notifications when tasks are updated, & receive alerts straight from your app when assets go down making your business run more efficiently than ever before. With mobile apps, teams can access and update data regarding planned & unplanned maintenance, inspections, parts, etc. ## What is iM3 SCM Suite used for? [Warehouse Management](https://www.capterra.com/warehouse-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[CMMS](https://www.capterra.com/cmms-software/) Overall rating Based on 34 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## iM3 SCM Suite alternatives Highest Rated [4.6 (29)](https://www.capterra.com/p/114409/Easy-WMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (357)](https://www.capterra.com/p/232310/InventoryCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159902/iM3-Supply-Chain-Suite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Management 4.7 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 4.8 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.3 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Barcoding/RFID 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags Multi-Location 4.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Manage and support multiple locations Receiving 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage all receiving processes within a warehouse iM3 SCM Suite 64 features Outsource and manage third party logistics Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Unload incoming material to outbound vehicles with little or no storage between Alter the layout and content of reports Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Transfer of data from one computer system to another Digitally sign online documents Management of commercial motor vehicles for work-related purposes Monitor and track fuel consumption and costs System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Group and package individual but related items as one package set Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Swipe a credit card or manually process payments while with the customer in the field Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Manage all receiving processes within a warehouse Allows service businesses to track ongoing repairs Track and facilitate returns of products sold Oversee various functions of the organization while balancing and optimizing supply and demand Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Manage all supplier data and operations Manage the planning and execution of supply chain activities Oversee technicians and track their assigned work orders Allows fleets and service businesses to track the condition of tires on their vehicles Organize and track the physical movement of goods from one location to another Allows fleets and service businesses to track information about their vehicles. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage and track operations and inventory within warehouses Track the duration and expiration of warranty as well as any obligations under that warranty Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.4 (34) 4.4 Based on 34 reviews ## Pricing Value for money 4.3 (29) ### Starting price Free trial not available Value for money 4.3 (29) 4.3 Based on 29 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[ Descartes ShipRush](https://www.capterra.com/p/43273/ShipRush/)[ FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (34) 4.7 Based on 34 reviews ## User reviews Overall rating 4.4 Based on 34 reviews Filter by rating 5(19) 4(12) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent DH Dareous H. Warehouse Lead Utilities ### "Great Job IM3!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 23, 2026 This helps keep track of units and their whereabouts in the logistic chain. Great program! I see this being a valuable tool in the future. Pros The system makes shipping an receiving information more seamless to access across warehouses, and provides updates on things in transit. Cons Some features like inventory disposal and reverse receiving are still needing work. Being able to access editing serial numbers and item numbers could be integrated too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jesse P. Inventory Manager Food Production ### "Inventory Management Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 13, 2025 It's made a real difference. Since we started using this service, our order picking has become more accurate and consistent, and our overall inventory accuracy has improved as well. Their tools have helped us run things more efficiently day to day as we continue to explore what other features IM3 has to offer that may be of use to us. Pros One thing we really appreciate is their customer service it's fast, reliable, and always helpful when we need support. Along with the accuracy increase we have seen from both our team members picking orders but also with our general inventory as well. Cons There was a long process to integrate properly from our website and ordering processes to the IM3 platform. After many weeks of testing and research we were able to find the issues to help make the system as accurate as possible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Donald J. Warehouse Services Supervisor Education Management ### "Digital Warehouse and Delivery (paperless)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2025 Pros Digital Paperless format of warehouse processes (everything assets), like the ability to see my workforce both warehouse team and delivery team in one centralized dashboard Cons Uploading Data, some of the screens are complex to set up new bins (but I understand this might be an option on the scanner), Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CY Celia Y. Vice President Building Materials ### "A Seamless Transition: From Verizon Fleetmatics to iM3 SCM Suite, and the right choice over Salesforce for Field Service & Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2025 Overall, iM3 meets our operational needs and provides valuable business information for company plans and decisions. The iM3 team has become a trusted and responsible partner to help our company move forward with its business objectives. Pros •Robust system with functionality and features to meet our business needs for operations, service, and accounting •The iM3 team has been extremely collaborative, responsive, and flexible to develop innovative solutions within the product and handle special requests specific to our business •We met our business goals in implementing iM3 within the first 6 months. Cons Because of its full functionality, it takes an investment of time—and diligence—to become effective Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) We moved from Verizon Fleetmatics to iM3. Fleetmatics was very limited in functionality, operated on an unstable platform, and the Verizon development and customer service were very, very unresponsive. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Reasons for choosing iM3 SCM Suite We strongly considered Salesforce. We chose iM3 over Salesforce for the following reasons: Lack of functionality to adequately support our Field Service operations, Lack of trust and willingness of Salesforce team (and product) to meet unique/specific company needs, Cost – OTO and ongoing were too high. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP April P. Corp Accounts Payable Oil & Energy ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 Overall IM3 is a great platform to get all details needed to run business and keep track of everything. Pros I like that I can do WO and PO from one platform. Very user friendly. Cons What I like least is having to toggle back and forth between facilities, though overall it’s not a major concern. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) I believe for the management of inventory. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jamie C. Owner Oil & Energy ### "Excellent multi-location software solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 19, 2025 Excellent customer service. Again, the iM3 team is wiling to make improvements in software efficiencies as needed/available. Pros Excellent customer service. The Team is eager to listen to concerns and make improvements when available. Cons Ability to change software to best suit our business needs. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Cost was too high and lack of customer service support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Amrit A. Strategy and Operations Automotive ### "im3 SCM Suite! Great, Customer Focused Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2025 Pros Team is very helpful and provide assistance as required! Able to be flexible to fit my company's unique needs in shipping to automotive OEMs. Cons Contains fields we do not need. Would be great to create a shipping schedule by hour! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Destiny M. Parts Manager Mechanical or Industrial Engineering ### "Valley Fleet Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2024 Pros I love how IM3 has a strong point for inventory management. IM3 is also very versatile and user friendly! Cons In just a month's time, our company has no negative feedback to give IM3. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Norlan T. COO Warehousing ### "Efficiency Amplified: Unraveling the Power of iM3 SCM Suite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2023 We did not have one source of truth or a centralized system for our processes. We are a 3PL and struggled to manage/organize inbound orders from our customers as well as outbound orders. We needed a solution that would help us quickly upload inventory and incorporate barcode scanning and give our customers the ability to view our activity on demand. Pros Rich in functionality. Our processes were very unique and the team did a comprehensive and diligent job to understand our needs. Our key processes include Product Kitting, Product Receiving, Reporting, Billing and Mobility features are very simple and easy to use. Cons When first learning/adopting the system there is a lot to learn during training. Sometimes there is a lot of steps to perform, but with videos and documentation the support team has been able to provide - repetition is the name of the game. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) Reasons for choosing iM3 SCM Suite Customized solution for our needs that provides robust ERP capabilities and is significantly more cost-effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Carla B. Software Integration Manager / Accounting & Billing Transportation/Trucking/Railroad ### "Great customer support, seamless implementation!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 21, 2022 Pros It eliminates rework which is a huge bonus for us. It gives us a clear "at a glance" view of the status of all our work orders. Once you have an understanding of the screens, it is easy to navigate but it takes a while to understand what you can and cannot do on each screen. The system provides an easy way to keep track of our inventory. Able to transfer inventory from the main warehouse over to our service trucks which is nice. Our mobile technicians are also able to process and invoice at the time of the repair if needed and I am able to log in from home and work if possible or assist someone that may need help. I like how the inventory part cores can be linked to the parts so they are not missed on a work order. Cons Was hoping for better integration with Sage Desktop, however, it was only available with Sage's online platform, so the accounting process is a bit manual for us today. They did reach out to Sage a few times but Sage did not support complete G/L mapping. Being able to edit work orders in the current status you're in would be nice, we have to edit in specific statuses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159902/iM3-Supply-Chain-Suite/reviews/) Popular comparisons [Fishbowl vs iM3 SCM Suite](https://www.capterra.com/compare/123794-159902/Fishbowl-vs-iM3-Supply-Chain-Suite)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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