--- title: "Page 2 | Mailgun Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Mailgun the right Email Marketing solution for you? Explore 197 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/159630/Mailgun/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Mailgun 4.3 (197) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 2 - Reviews of Mailgun ## Showing most helpful reviews Showing 26-50 of 197 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pablo M. Qa engineer Computer Software Used the software for: 1-2 years ### "Herramienta confiable y esencial para el envío y validación de correos" June 22, 2026 5.0 Mi experiencia general con Mailgun en la actualidad es positiva. Es una herramienta estable, confiable y muy útil para el envío y monitoreo de correos electrónicos. Su interfaz es intuitiva y facilita el trabajo de QA, especialmente en el seguimiento y validación de emails. En el día a día sigue siendo una herramienta clave en mis procesos de trabajo. Pros Lo que más me gusta de Mailgun es su interfaz intuitiva, el seguimiento de correos (email tracking) y la validación de emails. Es una gran herramienta para QA, ya que me permite verificar envíos y comportamientos de forma clara. En mi trabajo diario sigue siendo una herramienta fundamental. Cons Lo que menos me gusta de Mailgun es que las opciones de filtrado podrían ser más completas o más fáciles de usar. En algunos casos, encontrar información específica dentro de los logs o eventos puede requerir más pasos de lo esperado. Review Source GF Gary F. CEO Computer Software Used the software for: 2+ years ### "Best for integrations" October 23, 2025 5.0 I'm more than satisfied with mailgun as platform, I've used easily a dozen, and It's the one I've stayed with to integrate with software or other platfors for sure. Pros Getting started is relatively easy, you have to setup what you have for this type of service, There are guides to accomplish most of things, and dev platforms are mostly pre loaded with mailgun integrations, which is a huge win Cons Prices are really good, as long as you "stay in your tier" It have happened a couple of times, we go way beyond our limit but also way below the next tier of pricing and the charges are easily 10X Review Source TT Tommy T. CTO Computer Software Used the software for: 2+ years ### "Highly recommend Mailgun - A+++" September 16, 2025 5.0 Overall experience has been very good. Setup was quick, DNS instructions were clear, and messages deliver consistently. The dashboard, event logs, and automatic retries make troubleshooting simple. Day to day, it just works. Pros Mailgun makes sending and tracking email for applications easy. The API and SDKs are straightforward, webhooks are reliable, logs are clear, and deliverability is strong. Integration, testing, and scaling are painless. Cons It’s not free, and costs can add up as volume grows. Some advanced features sit behind higher-priced tiers, and pricing for dedicated IPs or email validation can be confusing. I’ve also seen occasional minor UI slowdowns. Review Source KW Ketmanto W. Application Support Engineer Computer Software Used the software for: 1-2 years ### "Fantastic - Need improvement on the dashboard side + Certification required" November 12, 2025 5.0 I had a great overall experience with Mailgun, but the dashboard analytics could use some improvement. Additionally, MailGun could also offer us more insights regarding the missing emails, bounces, etc. Pros I appreciate its simplicity, reliable delivery, and strong inbox placement, which ensures excellent email results. Cons I believe the math behind the dashboard should be transparent. We noticed that some of them are not available in the documentation. I hope MailGun offers a certification program so I can become certified for this. Review Source PD Pierre D. Owner Internet Used the software for: 2+ years ### "9 years of use and still happy" September 16, 2025 5.0 If you want to have a reliable email sending and receiving platform then Mailgun does the job. As simple as that. Pros It works out of the box. Multiple development platform code available. I've been using the tool voor over 9 years now and it never failed on me. Cons I have at this moment no recollection of any part of the service that could be improved. The product seems very thought-thru. Review Source CJ Christoffer J. Developer Computer Software Used the software for: 2+ years ### "After years of use we're still happy!" November 13, 2025 5.0 Pros Easy to use admin pages with lots of features, great documentation, great features, great support. The api is quick to respond, easy to use. Great! Cons Not much negative to say. Historically, the shared IPs has sometimes been blacklisted (was quite a while since last). However, when contacting the support they've quickly taken the out of rotation. Review Source MM Madellene M. Founder and CEO Education Management Used the software for: 2+ years ### "Trustworthy email API for admissions notification." September 13, 2025 4.0 Application confirmations, password reset, and delivery status notifications arrived punctually, bounces and complaints were automatically handled, and clearer diagnostics saved time to fix delivery problems. Pros Deliverability tooling, rich logs, and analytics clarified send status, improved by added SPF, DKIM, and DMARC support on suppression lists safeguarding reputation and getting transactional messages into inboxes on time. Cons Auth, webhooks, and routing configuration make learning difficult, and distributed vs. a single IP reputation management has to be actively monitored as volume is scaled up. Review Source AA Ayodeji A. Engineer Computer Software Used the software for: 6-12 months ### "Reliable Developer-Focused Email Delivery with a Few Trade-Offs" October 29, 2025 4.0 I would say Mailgun is an excellent choice if you have some technical chops and your priority is reliable transactional email. It isn’t over-designed for marketing campaigns, but it does what it promises: your emails get sent, you can monitor them, scale up, and troubleshoot issues with good tools. If you’re running a SaaS product or need to send reliable notifications/orders/alerts etc, Mailgun performs very well. But if you’re looking for low-effort visual campaign building or non-technical workflows, you might find it a bit too “bare metal” compared to some marketing-oriented platforms. Pros Excellent deliverability and reliability even at scale. It is a developer-friendly API & solid documentation. Cons Pricing can increase rapidly once you exceed small volumes or require advanced features. Additionally, some advanced settings may not be beginner-friendly, and you may require technical assistance. Review Source AL Alexandra L. Customer marketing success manager Marketing and Advertising Used the software for: 2+ years ### "Great for solving SMTP Wordpress issues" August 30, 2025 5.0 Have been using mailgun for almost 3 years and has helped solve a very common Wordpress SMTP problem of email delivery. Pros Mailgun is a great solution for digital marketing agencies, it has helped us fix website SMTP problems, and send marketing emails from specific email marketing softwares. It’s very low-cost and allows several domains in one account. Cons It can be confusing to set up the sending domains correctly when you don’t have much knowledge about how it works. Review Source VL Valics L. CEO Internet Used the software for: Less than 6 months ### "Good services, fast response on support." October 15, 2025 4.0 Overall Mailgun is ok, it does what it promises. The service is reliable and support responds quickly when needed. Pros Easy delivery to clients. Fast delivery even when I send out 1000 transactional emails. Easy to understand the onboarding part. Cons Yahoo delivery going to spam, even if I have all green in Mailgun. Delivery is affected and is no solution to use. Review Source AA Alex A. Peer support specialist, drug and alcohol counselor Mental Health Care Used the software for: I used a free trial ### "Mailgun review " April 5, 2026 3.0 How to overall good experience with mailgun would highly recommend it super helpful. I would definitely refer my friends and colleagues. Pros I really enjoyed the camp email templates security on. It was super helpful very little bugs and issues very well worth the value of the cost. Cons Had a good experience if I had to pick a couple things I disliked about mail gun it would be the learning curve and email management was really confusing Review Source FM Fabrizio M. Technical Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Amazing back-end integration tool, enable your app to send great e-mails." April 25, 2025 5.0 I'm part of an internal technical support branch that helps team members with mail delivery inquiries and other requirements. Pros Overall performance of the tool when searching for messages sent by our internal software solutions. Cons It does what it is intended to do in our environment. Some users complain that we had to use other tools to manage marketing campaigns. Review Source AR Alec R. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Does it's job " April 14, 2025 4.0 I don't have much to offer in terms of experience here. Mailgun is pretty "hands-off" once you connect your software to its services. I never have to go into my account for any reason. Pros It connects my business with clients through my software for various communication needs, specifically email and text. Cons Not a lot to say here since I don't do much through the account other than pay a monthly fee to allow a bridge between their server and my software so I can send emails. Review Source VP Vikas P. Director Computer Software Used the software for: 1-2 years ### "A great mail delivery service that just works!" March 14, 2025 5.0 My overall experience with Mailgun has been positive and is boosted through their integration with Web Hosting Providers especially xCloud. Pros If you know your way around DNS records, Mailgun is remarkably easy to set up and just works! Cons The pricing can go up significantly after the free tier (but at least they have a free tier) Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Mailgun The pricing was more competitive and had a more generous free tier. Review Source MH Marcus H. CEO Internet Used the software for: 1-2 years ### "Mailgun just does what I claims to do" December 28, 2024 5.0 Mailgun is a powerful email delivery service that excels in reliability and ease of integration, particularly with platforms like WordPress. It’s straightforward to set up and handles email delivery with minimal maintenance. I’ve been impressed by how much functionality is included in the basic plan, offering features like tracking and analytics that are often premium in other services. Pros Mailgun is one of those tools that simply works. As someone who uses it regularly, I appreciate its reliability and ease of integration, especially with WordPress. Setting it up is straightforward, and once configured, it takes care of email delivery without needing constant attention or troubleshooting. One of the standout aspects is how much you get with the basic plan. Features like email tracking, analytics, and solid deliverability are included, which is often more than enough for smaller projects or businesses. It’s refreshing to see such a feature-rich offering without having to upgrade right away. I also love how well Mailgun handles what it promises—emails are delivered quickly and consistently, which is crucial for ensuring important communication doesn’t end up in spam folders. You also have a pretty good overall statistic. For anyone looking for a no-fuss email solution with great value in its entry-level plan, Mailgun is a fantastic option. Cons Some settings are difficult to find, making configuration a bit frustrating at times. Additionally, the service region selection defaults back to the US, which I always forget to change. These minor inconveniences don’t overshadow its overall performance, but they’re worth noting for users who value a seamless experience. A more intuitive settings layout and a persistent region selection would make Mailgun even better. Alternatives considered [Postmark](https://www.capterra.com/p/254711/Postmark/) Reason for choosing Mailgun When deciding between Mailgun and Postmark, the key factor for me was pricing. Mailgun’s basic plan offered more value for money, with features like email tracking, analytics, and solid email deliverability included right from the start. While Postmark focuses heavily on transactional emails, its pricing felt less competitive for the range of features Mailgun provided. Mailgun seemed to be the better option. In the end, the combination of affordability and functionality made Mailgun the obvious choice for my needs. Review Source TB Tom B. Head of Customer Experience and Digital Non-Profit Organization Management Used the software for: 2+ years ### "Simple and Cost Effective Option" April 21, 2025 5.0 Pros Quick and simple set up process regardless of technical capabilities. It is a simple and cost effective option for reducing the rate in which emails end up in junk Cons Often it defaults to the US server which can cause confusion when trying to find something. Can be clunky in reviewing what has been sent. Review Source EL Edward L. Manager Food & Beverages Used the software for: Less than 6 months ### "Reliable Email Delivery with Powerful Developer Features" July 25, 2026 4.0 Pros Reliable email delivery, easy API integration, detailed delivery logs, and excellent documentation. It works well for transactional emails and scales with business needs Cons The pricing can become expensive as email volume grows, and the initial DNS/domain verification process may be challenging for beginners. Review Source MM Muhammad M. Software engineer Computer Software Used the software for: I used a free trial ### "Better than Twilio" February 15, 2025 5.0 Amazing. Much better than Twilio.a SendGrid. Pros Easy to use, works great, and has professional support even for people on a free membership like me. Cons I haven’t delved into the details of Mailgun, so I haven’t seen any cons so far. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) They deactivated my account right after I created it. I reached out to support and their response was basically “it is what it is.” Review Source VR Verified Reviewer Senior software developer Information Technology and Services Used the software for: Less than 6 months ### "A Reliable Solution for Transactional Email Needs" January 16, 2025 4.0 My experience with Mailgun was good. Mailgun is a strong choice for businesses needing reliable, scalable transactional email services. Pros Scalability: Mailgun is highly scalable. Deliverability: Very good email deliverability rates. Support: The support is very responsive with available documentation and 24/7 customer service. Cons Pricing is bit more expensive compared to other tools. Switched from [SparkPost](https://www.capterra.com/p/82543/SparkPost/) SparkPost can be more cost-effective than Mailgun, especially at higher email volumes. Review Source SB Steve B. CTO Computer Software Used the software for: 2+ years ### "Easy to use and packed with features." January 10, 2025 5.0 Pros Easy to use API allows for addition of email functionality in all of our apps. Very detailed searchable logs available for each domain. Cons Nothing. The best email delivery platform I have used. Review Source SF Simon F. Arborist Consumer Services Used the software for: 6-12 months ### "Works for us" February 15, 2025 5.0 We’ve found it straightforward to implement and it sends emails successfully. Pros Simple and straightforward email api that I was able to plug into other systems Cons Can be complicated if you’re not technical Review Source SS Stuart S. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Very responsive support" January 11, 2025 5.0 So far my experience has been wonderful. Very responsive to my support ticket for probation removal. Pros The deliverability of the email is amazing Cons I did get placed on probationary status to start with, but after establishing myself, Mel gun was very good about removing the probation. Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Better deliverability and designed a function with the software I’m using now Review Source CM Colin M. Director Computer Hardware Used the software for: Less than 6 months ### "First use of Mail Gun" January 29, 2025 5.0 Very positive. It was simple to set up, and when I had a problem, it was sorted out within 10 minutes by the support team. Pros Simple way to automate SMP mail sending. I use it for automating mail messages from my astroimaging set up. Cons Nothing - was simple to set up. I had one problem which was easily solved by support. Review Source MH Mohammad H. Inbound marketing specialist Marketing and Advertising Used the software for: Less than 6 months ### "Good email service but room for improvement." December 24, 2024 3.0 It is a decent experience; it meets basic email needs effectively. Pros Reliable email delivery with good tracking tools. Cons The interface can feel complex for beginners. Review Source JM Juan M. Leader E-Learning Used the software for: 1-2 years ### "Reliable and good delivery" January 1, 2025 5.0 I used it for online course emails and it’s very good. Pros Very good delivery, if you respect the rules you’ll go to inbox. Cons Could have better user interface, more confortable for users. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.