# Asure Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Asure Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/159581/Payroll-Tax-Management

---

# 

 Asure Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Asure

## What is Asure?

Asure Payroll is an all-in-one cloud-based payroll and HR platform designed for small to mid-size businesses. Automate key tasks, from payroll processing to tax filing, ensuring accuracy, compliance, and efficiency so you stay compliant with the latest federal, state, and local regulations. Asure Payroll reduces administrative work, minimizes risks, and scales with your business, providing the tools and support you need to stay on top of payroll and HR. Key benefits include: Automated Payroll: Effortless payroll calculations, direct deposits, tax filings, and more. Detailed Reporting: Access clear reports to stay informed on your financials and workforce. Employee Self-Service: Employees can easily view pay stubs and W-2s online. Seamless Integration: Integrates with HR, time tracking, and benefits administration. Compliance Tools: Stay ahead of changing tax laws and regulations.

## What is Asure used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 284 user reviews

Reviews sentiment

Positive

78%

Neutral

14%

Negative

8%

Pros & cons

Intuitive and accessible interface

Comprehensive employee management tools

Frequent technical issues and delays

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Direct Deposit Payroll / 2026
-   Payroll / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Asure?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.asuresoftware.com/&name=Asure)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Asure

4.2 (284)

VS.

[4.8 (4,283)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (284)

Ease Of Use

4.8 (4,283)

Value For Money

4.0 (263)

Value For Money

4.7 (3,933)

Customer Service

4.0 (268)

Customer Service

4.7 (4,035)

## Asure alternatives

[4.6 (4,209)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (1,846)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,817)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/159581/Payroll-Tax-Management/alternatives/)

## FAQs about Asure

Overview

### What problems does Asure solve?

Asure solves fragmented payroll and workforce administration by combining payroll, time tracking, leave requests, employee records, benefits, tax filing, and compliance reminders in one system. HR teams, payroll administrators, managers, and small business owners use it to reduce manual entry, speed payroll runs, improve reporting, and give employees self-service access.

Answer based on 115 reviews

Overview

### Which roles and teams benefit most from Asure?

Asure is most used by small-business owners, office managers, and executive leaders who need centralized payroll, HR, and workforce administration. Finance teams, including bookkeepers, accountants, controllers, and CFOs, rely on it for tax filings, reporting, and payroll accuracy, while administrative and practice managers use it to streamline employee records, onboarding, and compliance tasks.

Answer based on 284 reviews

Overview

### What company size and industries is Asure built for?

Asure is built for small businesses across industries, with 93% of reviewers from small companies and Construction leading at 10%. It also serves midsize businesses at 4% and enterprises at 3%, with notable use in Non-Profit Organization Management and Hospital & Health Care, each representing 6% of reviewers.

Answer based on 284 reviews

Features and Usability

### What are the key features of Asure?

Asure includes core payroll management features like tax filing, direct deposit, payroll reporting, and time tracking with time and attendance. Reviewers also focus on employee management through employee self service and employee profiles. Differentiating capabilities include compliance management, benefits administration, onboarding, and customizable reports.

Answer based on 134 reviews

Integrations

### Which third-party tools and platforms does Asure integrate with?

Asure integrates with 10 third-party tools, including Employee Navigator and QuickBooks from reviewer mentions. Official catalog integrations also include DailyPay, Equifax, Harbor Compliance, Lendio, PrismHR, TurboTax, Vestwell, and ZayZoon, covering payroll, benefits, compliance, lending, HR, tax filing, retirement, and earned wage access.

Answer based on 11 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Asure?

Asure offers webinars, videos, and documentation, and some teams also mention live one-on-one or live training support during onboarding. Everyday users and nontechnical staff often learn it quickly, while admins, payroll teams, and new hires replacing an original implementer may need more guidance, clearer reference materials, and stronger support.

Answer based on 30 reviews

Getting Started and Support

### What customer support options does Asure offer, and how do users rate the experience?

Asure offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and helpful, especially for urgent payroll questions and transitions. However, some report inconsistent follow-through, delays on tickets, staff turnover, and difficulty getting clear guidance for complex tasks or implementation.

Answer based on 134 reviews

Features and Usability

### How well does Asure handle payroll?

Asure handles payroll well for many small businesses that want payroll, tax filing, and time tracking in one system. Teams with more complex needs, such as multi-state payroll or detailed setup requirements, may face a steeper learning curve, interface friction, and occasional support or filing concerns.

Answer based on 122 reviews

Features and Usability

### How good is Asure for reporting?

Asure offers useful payroll and HR reporting for many small business teams, with standard reports that are easy to access. Reporting becomes more mixed when companies need custom reports, self-service report building, or more intuitive filters, since some users find setup complex and support-dependent.

Answer based on 45 reviews

## Who uses Asure?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 164 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 164 reviews

Administrative

44%

Administrative

44%

Finance & Accounting

14%

Human Resources

9%

Construction

8%

Others

26%

Top industries

Based on 164 reviews

Construction

49%

Hospital & Health Care

14%

Religious Institutions

13%

Non-Profit Organization Management

13%

Other

11%

## Pros and Cons

Intuitive and accessible interface

78% positive reviews out of 76

Most users report ease of use, highlighting straightforward navigation, simple setup, and minimal training requirements.

Frequent technical issues and delays

76% negative reviews out of 38

Most reviewers indicate bugs and issues cause persistent errors, slow resolutions, and communication challenges with support.

Gordon H

President, Owner, 11 - 50 employees.

"Took way to long4+ months to work out all the issues, then there was recurring issues that also took awhile to figure out. "

Comprehensive employee management tools

81% positive reviews out of 27

Most reviewers describe employee management as streamlined, enabling easy time tracking, document storage, and leave requests.

Shaunna H

Accounting, HR, 11 - 50 employees.

"I also like that we are able to save employee files electronically, track leave requests easier and have important documents for the employees all in one place for them to use."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payroll Management

4.2 (151)

70.20% of 151 reviewers that rated this feature as important or highly important

With this capability, you can automate payroll processing, ensure accurate calculations, and reduce manual work. Reviewers appreciate its reliability, time-saving nature, and ease of use, though some mention challenges with exception handling and repetitive time-off requests.

Payroll Reporting

4.1 (145)

75.17% of 145 reviewers that rated this feature as important or highly important

You benefit from quick, easy payroll report generation for audits and bookkeeping. Reviewers indicate reports are generally accurate and helpful, but some wish for better customization, Excel export options, and more intuitive report creation.

W-2 Preparation

4.5 (120)

73.33% of 120 reviewers that rated this feature as important or highly important

Asure offers automated W-2 preparation, saving you time and ensuring compliance. Some reviewers find it convenient and accurate, but others report delays, lack of electronic delivery, and issues with handling foreign addresses.

Tax Compliance

4.2 (118)

72.03% of 118 reviewers that rated this feature as important or highly important

It helps you stay compliant with tax laws by handling filings and payments. Some users say it relieves stress and prevents penalties, while others report occasional errors, slow updates to tax rates, and unresponsive support.

Direct Deposit

4.5 (117)

70.94% of 117 reviewers that rated this feature as important or highly important

It gives you a seamless way to pay employees directly into their bank accounts. Users think it saves time, is easy to set up, and ensures timely payments, though a few mention occasional processing errors and desire for more responsive support.

Employee Database

4.1 (110)

64.55% of 110 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Asure 56 features

Track 401(k) participant contributions and employer match

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Track the attendance of specific individuals or groups

Automatic update of information / software

Record employee's benefit plans and selections throughout career progression

Print paychecks issued to confirm payment of wages or salary

Track employees' arrival and departure timings for payroll purposes

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

It gives you a seamless way to pay employees directly into their bank accounts. Users think it saves time, is easy to set up, and ensures timely payments, though a few mention occasional processing errors and desire for more responsive support.

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Gateway through which employees can access the system

Track and measure time worked for employees

Compatible with mobile devices

Designed for professional employer organizations or administrative services organizations.

Automates core HR functions such as talent management, employee evaluation and learning management

Predict labor requirements based on past and present data/trends

Manage and track employee attendance

Access software remotely via mobile devices

Pay employees in multiple states with correct tax deduction amounts in each

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Select benefits and provide information needed to participate in a benefit via an online portal

With this capability, you can automate payroll processing, ensure accurate calculations, and reduce manual work. Reviewers appreciate its reliability, time-saving nature, and ease of use, though some mention challenges with exception handling and repetitive time-off requests.

Delegate payroll processing to third party vendors

You benefit from quick, easy payroll report generation for audits and bookkeeping. Reviewers indicate reports are generally accurate and helpful, but some wish for better customization, Excel export options, and more intuitive report creation.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts.

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

It helps you stay compliant with tax laws by handling filings and payments. Some users say it relieves stress and prevents penalties, while others report occasional errors, slow updates to tax rates, and unresponsive support.

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Asure offers automated W-2 preparation, saving you time and ensuring compliance. Some reviewers find it convenient and accurate, but others report delays, lack of electronic delivery, and issues with handling foreign addresses.

Automatically subtract garnishments from wages

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.0 (283)

4.0

Based on 283 reviews

## Pricing

Value for money

4.0 (263)

### Starting price

Free trial not available

Value for money

4.0 (263)

4.0

Based on 263 reviews

## Integrations

[

Lendio](https://www.capterra.com/p/154197/Sunrise/)[

Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[

Vestwell](https://www.capterra.com/p/189123/Vestwell/)[

Equifax](https://www.capterra.com/p/176344/Compliance-Solutions/)[

DailyPay](https://www.capterra.com/p/234430/DailyPay/)[

Turbotax](https://www.capterra.com/p/10002787/Turbotax/)[

PrismHR](https://www.capterra.com/p/187705/PrismHR/)[

ZayZoon](https://www.capterra.com/p/218576/ZayZoon/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (268)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (268)

4.0

Based on 268 reviews

## User reviews

Overall rating

4.2

Based on 284 reviews

Filter by rating

5(148)

4(74)

3(39)

2(10)

1(13)

Mentioned topic

Sorted by most recent

PD

Prescillia D.

Consultant

Financial Services

### "Useful foundation, but improvement needed"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 26, 2026

Pros

The product still has value because it addresses centralizing payroll, time attendance, benefits and compliance reminders for workforce administration, and features such as time attendance can genuinely help if the internal process is simple, stable and well defined from the beginning.

Cons

The improvement areas are significant: administrative interface, requires accurate setup, and less attractive if payroll needs are simple. In a demanding professional environment, these points can create friction when users expect strong controls, analytics, scalability and clean auditability.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MrElonElon u.

Consultant

Financial Services

### "Strong HR and payroll control that needs strong setup though"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 18, 2026

Pros

What I liked most about Asure is how it centralizes core HR and payroll processes in one place. In practice, this is very similar to managing a portfolio: you have a consolidated view of employees, costs, and compliance. For example, linking time tracking directly to payroll and cost allocation reduces manual reconciliation and improves reliability, which is critical in structured environments.

Cons

What I liked least about Asure is that it can feel quite administrative and not always intuitive. The platform is powerful, but you need discipline and proper setup to fully leverage it. Without that, workflows can become heavy and less efficient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jeff L.

President

Accounting

### "Not a good experience - don't go with Asure"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

March 22, 2026

After a number of years of frustration with aspects noted above, I made the move to a different provider. The exit confirmed for me that Asure was not a good fit. MUCH happier with the new provider - better reporting capabilities; less expensive; customer service is a live person each time and extremely timely.

Pros

The system did a good job with the basic aspects of getting deposits made when needed. When I started with Asure 5 years ago, we had a dedicated rep who did a good job with customer service. That ended about 3 years ago when that individual left.

Cons

User interface was way behind current standards. Customer service was a hit and miss for getting people in a timely manner. The ability to run reports out of the system was terrible. I could not run my own annual worker's comp payroll report. I had to request the report from customer service which is a huge inconvenience. I was with Asure for over 5 years. When it came time to move to a different provider (due to the issues above), I was penalized a full year's payroll fees because it was deemed that I didn't provide enough notice to them. After being a customer for 5 years and since it costs them nothing extra if I leave, this was extremely unreasonable. I reached out multiple times to management and was denied any type of concession.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Change in customer service rep and frustration with ADP support

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reasons for choosing Asure

The customer service rep at the time was someone we had worked with prior.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Minwoo J.

Junior Controller

Wholesale

### "A Reliable System with Some Limitations"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 19, 2026

It’s a good system, but there are limited automation features and reporting options. Overall, I would rate it 3 out of 5.

Pros

After payroll is processed, Asure automatically sends the reports to the office. It also sometimes includes a compliance package in the email.

Cons

It can sometimes be difficult to reach my assigned representative, so I often have to call and get routed to another representative.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Hard to reach an agent when needed, and price was expensive..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Dee M.

Payroll Specialist

Accounting

### "EV Classic Needs Improvement"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

March 19, 2026

APTM is fine. EV Classic is terrible. Overall I am satisfied with APTM, but not at all with EV Classic.

Pros

My experiences with APTM have been fairly good. The only thing that needs improvement is response time for tickets. Sometimes it takes too long to hear back from Support.

Cons

I still believe that EV Classic needs a complete overhaul. The software reminds me of a payroll system I used back in the 1990's. EV Classic is very outdated and very unpredictable at times. In my opinion, It is not a user friendly software, especially for 2026. There are much better systems out there.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

It was the firm's decision, not mine. I was extremely disappointed when I began using Evolution Classic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jenna M.

IOC

Fine Art

### "Beware of Bad Service "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 12, 2026

I would not recommend this company. In our experience, everytime we called in the person that could help was "in a meeting" and "would call us back in 15 min" just to never get that call. Even if you do not have issues just to submit payroll it's overly complicated system is not worth it. I would recommend other services which are cheaper and more user friendly.

Pros

There was nothing while working with this company that I would cinsider a pro. Basic payroll functions were overly complicated and there was no one who you could speak with that could help with issues directly.

Cons

After switching to Asure I had to reach out mutiple times to get questions answered and finally was able to get someone to walk me through how to submit payroll. It was an overly complicated process and almost no support. At the end of the year I was informed by the state they had not filed any of our withholdings for the entire year. It took 3 months to get someone to actually address this and get it corrected. We still have ourtstadning penalties and intrest from late filings that they have not resolved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Administrative

Leisure, Travel & Tourism

### "Great program that needs internal office work!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

January 29, 2026

The overall portal is rather easy to navigate and with time, you can manage to figure it out on your own (that's how easy it is). I am responsible for 3 businesses and almost 300 employees and with the reports they provide, you can pretty much find anything and everything you are looking for. I just wish they had the option of being able to create your own reports without having them do it and charging you the time it takes to create it.

Pros

Time tracking and attendance app. This is a very useful app for our company particularly because we have a lot of drivers that are consistently on the road and can submit their timesheets from anywhere. So, if I am missing a timesheet, I don't have to wait for them to return from their trip to get it!

Cons

Account management and support. I have had good and bad experience in the customer support department. There are excellent employees that are VERY informative and instructional when you are unsure of how to do something, then there is the very vague response with minimal information, and you have to try to "figure out" what they mean without asking them to elaborate several times (often times because I've never had to do it before) in turn it seems like they get annoyed with you and their responses become shorter and shorter. Customer support is HUGE when I look for a software program. This certainly could use improvement!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Implementation

Financial Services

### "Basic, small business platform. "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

January 16, 2026

We did not stay with asure for every long and changed over to a system that can handle multi-state and more advanced payrolls.

Pros

It is easy to use for a small business, but was very much out of compliance with multi-state taxation.

Cons

The system was a small business platform with no real single database for what we were looking for. The tax engine was not compliant. Reporting was minimal. In comparison to other systems, the pricing should have been much less to be competitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kimberlee C.

Supervisor

Hospital & Health Care

### "Please don't use this"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

November 17, 2025

Poor experience. I do not recommend using this software. It is impossible to reach someone for any type of help.

Pros

There was nothing really good about this program. It was not user friendly. Our accountants dealt with it.

Cons

The interface was not user-friendly. My staff got so angry at it that they would come to the office for us to explain how to use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KD

Kim D.

Office Manager

Hospital & Health Care

### "Great Payroll"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 12, 2025

Besides not having an HR person, I did not have any problems with Asure. All tax reporting was accurate

Pros

Always willing to help answer our questions. Never had a problem with processing payroll. Reports were accurate

Cons

Was not able to provide us with an actual HR person. We needed an actual person we could call. Everything was mainly through email.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

I needed to have access to an actual HR person

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reasons for choosing Asure

I was under the impression I would have an HR specialist so I chose Asure based on that as well as the cost was in the range we were looking to spend

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

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