# CallHippo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CallHippo Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/159578/CallHippo --- # CallHippo Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CallHippo ## What is CallHippo? CallHippo is a business Telephony system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. ## What is CallHippo used for? [Telephony](https://www.capterra.com/telephony-software/)[Call Center](https://www.capterra.com/call-center-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 684 user reviews Reviews sentiment Positive 88% Neutral 5% Negative 7% Pros & cons Effortless setup and onboarding Enhanced business professionalism Unclear and costly pricing structure Complicated refund and cancellation process Starting price $25 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Call Center / 2026 - Call Recording / 2025 - Call Tracking / 2025 - Telephony / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CallHippo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://callhippo.com/&name=CallHippo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CallHippo 4.4 (684) VS. [4.4 (466)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $25 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (684) Ease Of Use 4.4 (465) Value For Money 4.2 (643) Value For Money 4.3 (305) Customer Service 4.6 (660) Customer Service 4.1 (337) ## CallHippo alternatives [4.2 (460)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (565)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159578/CallHippo/alternatives/) ## FAQs about CallHippo Overview ### What problems does CallHippo solve? CallHippo solves slow phone-system setup, weak international reach, and unprofessional customer contact by giving teams virtual local numbers, call forwarding, recordings, routing, and quick onboarding. Sales, support, offshore, and small business teams use it to manage cross-border calls, track interactions, stay reachable while traveling, and launch operations without extra hardware. Answer based on 224 reviews Overview ### Which roles and teams benefit most from CallHippo? CallHippo is most used by business owners, founders, and C-suite leaders who need scalable calling, team oversight, and customer communication across locations. Sales, business development, and account teams rely on it for outreach and follow-ups, while operations managers, directors, and executive assistants use it to streamline inbound handling and daily coordination. Answer based on 679 reviews Overview ### What company size and industries is CallHippo built for? CallHippo is built primarily for small businesses, which make up 88% of reviewers, especially in Information Technology and Services at 18%. It also serves midsize businesses at 8% and enterprises at 4%, with notable use in Marketing and Advertising at 8% and Computer Software at 5% for support centres and sales teams. Answer based on 681 reviews Features and Usability ### What are the key features of CallHippo? CallHippo includes core cloud telephony features like virtual phone numbers, inbound and outbound calling, call recording, IVR, and call forwarding. Differentiators include international calling, auto-dialer options, CRM integrations such as HubSpot, and real-time dashboards with call tracking and analytics for monitoring team activity and performance. Answer based on 406 reviews Pricing ### How much does it cost and what fees or limitations are included? CallHippo offers a free Basic plan, with paid plans starting at $25/user/month for Starter, then Professional at 39 and Ultimate at 55; Enterprise is custom-priced. A free trial is available. Reviewers often call it affordable and good value, though some found pricing confusing or said usage credits and per-minute charges increased costs. Answer based on 106 reviews Integrations ### Which third-party tools and platforms does CallHippo integrate with? CallHippo integrates with over 20 integrations across CRM, support, and workflow tools. Reviewer-cited connections include Pipedrive, Slack, HubSpot CRM, and Less Annoying CRM. Official catalog integrations also include Salesforce Sales Cloud, Zendesk Suite, Freshdesk, Shopify, and Zapier, covering sales, help desk, and app automation use cases. Answer based on 37 reviews Getting Started and Support ### What training and onboarding options does CallHippo offer? CallHippo provides live online training, documentation, and videos for teams getting started. Live online sessions support guided setup and questions in real time, documentation offers written reference material, and videos provide self-paced walkthroughs of key features and processes. Answer based on 8 reviews Getting Started and Support ### What customer support options does CallHippo offer, and how do users rate the experience? CallHippo offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, patient, and effective, especially during setup and troubleshooting. Some report confusing documentation, repetitive troubleshooting, and occasional delays or inconsistent follow-through on billing, verification, or technical issues. Answer based on 406 reviews Calling features ### How well do CallHippo's calling features work day to day? CallHippo handles everyday business calling well with easy dialing, useful call management, and dependable desktop and mobile access. Sales teams and support teams often like the smart dialer, voicemail, conferencing, and time zone visibility, though some users mention buffering, dropped calls, dialer glitches, and limits around certain calling scenarios. Answer based on 281 reviews ## Who uses CallHippo? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 117 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 117 reviews Sales & Business Development 20% Sales & Business Development 20% Consulting 18% Administrative 14% Customer Services & Support 10% Others 38% Top industries Based on 117 reviews Information Technology and Services 48% Computer Software 16% Accounting 14% Marketing and Advertising 13% Other 9% ## Pros and Cons Effortless setup and onboarding 98% positive reviews out of 45 Most reviewers indicate setup is straightforward, quick, and requires minimal technical knowledge or additional resources. Unclear and costly pricing structure 38% negative reviews out of 65 Some reviewers indicate pricing is confusing, with unexpected charges and higher costs than initially anticipated. Enhanced business professionalism 92% positive reviews out of 39 Most reviewers describe improved business image and communication efficiency, with courteous, knowledgeable support staff. LESTER I SDR, 51 - 200 employees. "I use the platform to do my daily task and I am able to make important calls on behalf of the company I work for." Complicated refund and cancellation process 100% negative reviews out of 33 Most reviewers find refund and cancellation procedures unclear, slow, and often unresolved, causing ongoing frustration. Daniel N owner , 2 - 10 employees. "it's a fraud, they charge us a year in advance and refuse to refund although we don't use the service for long time !!" Flexible international calling options 93% positive reviews out of 27 Most users report international calling is seamless, with easy number selection and reliable global connectivity. Aryan C Operations Manager, 11 - 50 employees. "It is a great option for international calls, and the experience has been great, and also the admin overview is great to" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.6 (161) 52.80% of 161 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Center Management 4.5 (117) 50.43% of 117 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring 4.5 (104) 58.65% of 104 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Computer Telephony Integration 4.5 (93) 51.61% of 93 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Reporting/Analytics 4.4 (88) 53.41% of 88 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Caller ID 4.7 (85) 51.76% of 85 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone CallHippo 45 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes System that automatically dials calls Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Measure campaign influence through collection of keyword tracking and revenue sources Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Provides a channel for team members to share media files, communicate, and work together Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics A call center that primarily receives calls, typically customer service focused Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Agents choose who to call and when Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Record the audio of phone conversations for quality assurance purposes A call center that primarily makes calls, typically sales focused System calls multiple numbers at once and connects the agent to the first number that answers Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track the status over time for a request, process, asset, or transaction Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.3 (684) 4.3 Based on 684 reviews ## Pricing Value for money 4.2 (643) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159578/CallHippo/pricing/) Basic $0.00 It includes: - 1 Free Phone Number - Free WhatsApp Business API - Voicemail - Click to Dial - SMS (Text messages) & MMS Starter $25.00 Per User,Per Month It includes: - Everything in Basic + Telephony - Unlimited Minutes (Includes Both Landline & Mobile Calling) - Free WhatsApp Business API - 100 SMS (Text Messages) - Basic Report Analytics - Free Omnichannel Inbox - MMS - Forward-To-Device - Click to Dial - AI Global Connect - Call Mute - Country Blocking - Clone Number / User Setting - Manage Agent Availability - Campaign Management - Shared Inbox - Voicemail - Smart Switch - 2FA - Ring All Devices - Webhook - Website Callback Button - Call Logs - Teams - Audit Logs - Feedback for Calls Professional $39.00 Per User,Per Month It includes: - Everything in Starter + - Multilingual IVR - AI Reports / Analytics - Email Notification for Voicemail - Role Based Access Control - Call Distribution (Cascading) - Custom Greetings - Call Recordings - AI Voicemail Transcription Ultimate $55.00 Per User,Per Month It includes: - Everything in Professional + - DID Group - Call Reminder - Custom Ring Time - Multilevel IVR - Call Blocking - Embedded Dialer Integration - 24/7 Support - Phone Support - CRM-Based VIP Routing - Custom Integrations - Single Sign-On (SSO) - Holiday Routing - Reports via Email - Call Tagging - Dedicated Account Manager - Personalized Onboarding - Monthly Business Review Value for money 4.2 (643) 4.2 Based on 643 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (660) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (660) 4.6 Based on 660 reviews ## User reviews Overall rating 4.4 Based on 684 reviews Filter by rating 5(440) 4(160) 3(34) 2(11) 1(39) Mentioned topic Sorted by most recent YK Yamini K. Business Development and GTM Computer Software ### "Easy-to-use business calling solution with useful features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Overall, my experience with CallHippo has been positive. It is a helpful tool for managing business calls, tracking conversations, and supporting team communication. The platform is user-friendly and offers useful features like call recording, analytics, and SMS/calling options. There is some room for improvement in pricing flexibility and occasional call quality consistency, but it works well for most business communication needs. Pros CallHippo is easy to set up and simple to use, even for someone who is not very technical. I liked that the calling dashboard is clean, and features like call recording, call logs, and team management make it easier to track customer conversations. The virtual number setup is useful for managing business calls, and the overall experience feels smooth for day-to-day calling needs. Cons Some features can take a little time to understand at first, especially if you are new to cloud calling tools. At times, call quality may depend heavily on internet connectivity, so a weak connection can affect the experience. I also feel the pricing could be more flexible for smaller teams or businesses that only need basic calling features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tim D. CEO Computer Software ### "Look for a better alternative" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 6, 2026 One of the worst SaaS experiences in 10 years. Confusing pricing, incompetent support, and zero accountability. Cancelled without ever using the product. Avoid and choose OpenPhone or JustCall instead. Pros Nothing. The concept of a cloud VOIP dashboard is fine, but CallHippo executed it so poorly that no feature was ever usable in practice. Cons Deceptive pricing forces unnecessary seats. Support gives wrong instructions then ignores your complaints with copy-pasted policy responses. Refund denied after never making a single call. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Stephen D. Consultant Financial Services ### "A Month of Silence While My Business Calls Went Unanswered" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 3, 2026 I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. Pros Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. Cons The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mudit G. Sr Manager Sales Management Consulting ### "Overall a good calling tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2026 Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team Pros Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. Cons One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. Alternatives considered [JustCall](https://www.capterra.com/p/157853/JustCall/) [RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) Reasons for choosing CallHippo Pricing and ease of use initially was a major reason Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Parth P. Associate Accounting ### "Easy to use with seamless connectivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 Pros CallHippo is very easy to use and offers seamless connectivity for business communication. The call quality is reliable, the interface is user-friendly, and the setup process is smooth. It has helped improve team coordination and customer communication efficiently. Cons CallHippo is simple to use, offers seamless connectivity, and provides a smooth calling experience for daily business communication. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HL Helen L. Customer Support Accounting ### "Good service and great team support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 23, 2026 Thanks \[sensitive content hidden\] for supporting my case. The team was supportive and provided valuable solutions on time. Pros helpful and very supportive team 👍🏻 \[sensitive content hidden\] has arranged a screen call session and provided guidance to fix the issue. Cons It took a few days to resolve an issue but the team was very helpful and trying to settle my case at their earliest. So the problem was resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Viplab S. Business Development Information Technology and Services ### "Professional and Empathetic Support Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2026 Overall experience of interacting with the CallHippo support team regarding a refund request was great. I was impressed by how professionally and patiently the matter was handled. \[sensitive content hidden\] and the team were responsive, empathetic, and kept me updated at every step. Kudos to \[sensitive content hidden\] and the team for their courteous and prompt support, keep up the great work! Pros I was impressed by how professionally and patiently my request was handled. Even though the resolution wasn’t entirely in our favour, the way it was communicated made the experience much easier Cons Our refund request was not in our favour entirely. We were expecting that we get at least 90% of the amount but we are getting only 75%. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sasmitha C. Web Developer Retail ### "Smooth Experience with Helpful and Responsive Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 22, 2026 Pros The support from \[sensitive content hidden\] was responsive, knowledgeable, and patient. They helped us resolve our incoming call configuration issue quickly and clearly explained the differences between SMS and WhatsApp Business API channels. The CallHippo dialer is intuitive, and features like Call Scribe and Team Call Cascading add great value to our workflow. Cons The initial setup and configuration can be a bit overwhelming for new users. Clearer onboarding documentation or a setup guide would help teams get started faster without needing to rely heavily on support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User HR Manager Human Resources ### "Excellent Service and Top-Notch Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 Call Hippo provides Quality calls with no call drop. I am highly satisfied with the services and recommended to all. Pros Excellent Service and the best customer team support. I highly recommend this to everyone. Best Call quality and backend/ customer support. I am a frequent user now; it provides value for money, is easy to use, and is easy to implement. Have all the features like call recording, security, best AI support, UI/UX. Cons The integration process requires some time, but it is a one-time setup process. Customer team support at all levels. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bradley Grant B. CEO Marketing and Advertising ### "Helpful Staff Member\[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 25, 2026 Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team Pros Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. Cons In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) I need a UK number which they were struggling to provide Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [JustCall](https://www.capterra.com/p/157853/JustCall/) [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reasons for choosing CallHippo Service was good and I got what I needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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