# TicketSauce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TicketSauce the right Ticketing solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159474/TicketSauce/reviews --- TicketSauce 4.7 (20) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TicketSauce Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews BP Brandon P CEOEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months. “TicketSauce had the most straightforward and fully built API's we've seen yet.“ October 11, 2024 CA Chaye A OwnerMusic, 11 - 50 employeesUsed the software for: Less than 6 months. “clunky system/requires too many steps to complete an action“ June 24, 2020 CH Caleb H CEOEntertainment, 2 - 10 employeesUsed the software for: 6-12 months. “Customer support is very fast and it hasn’t bothered my events it’s just been an asset“ December 19, 2024 JL Jeremy L Director of Brand PartnershipsMedia Production, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “TicketSauce is the best, most customizable and data driven ticketing platform I have ever used (compared to EventBrite, Ticketmaster, AXS). Plus, the Customer Support team is second to none.“ June 22, 2021 DA Dustin A Project ManagerMedia Production, 51 - 200 employeesUsed the software for: 1-2 years. “Customer support is excellent if we do run into any issues.“ June 17, 2021 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Entertainment Account Executive Newspapers Used the software for: Less than 6 months ### "Very useful ticketing software for customers, no fees for them " November 16, 2017 5.0 Pros Single page checkout, no vendor logo required on the page, endless customization for the client, ability to make the print-out tickets look however you want, etc. Cons Not a lot of cons, but the large amount of customizability might lead to a less easy experience for people looking for turnkey quick solutions Review Source CH Caleb H. CEO Entertainment Used the software for: 6-12 months ### "TicketSauce review " December 19, 2024 5.0 Overall great. Customer support is very fast and it hasn’t bothered my events it’s just been an asset Pros It’s simple and easy to understand. It’s affordable and looks very professional. Cons Sometimes the tracking links analytics are inaccurate Switched from [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Ease of use and professionalism of the products Review Source JM Justin M. President and CEO Sports Used the software for: 1-2 years ### "Best mobile friendly ticket option" December 19, 2024 3.0 Pros The mobile friendly version of TicketSauces platform is great and very user friendly for customers. Cons Not great for reoccurring events. We ran into issues with flexibility with reoccurring events and the ease of use for our staff and customers. Review Source BL Brooke L. Sales Representative Publishing Used the software for: 1-2 years ### "Top NOTCH!" November 29, 2025 5.0 I thought Ticketsauce was easily accessible and self explanatory! I appreciate the ease of use and the kind support. Pros I liked the excellent customer service and the ease of use when purchasing. Not complicated whatsoever! Cons I really don’t have any complaints about Ticketsauce. I recommend them to everyone I know due to the excellent customer service!! Review Source WT Wes T. Owner Entertainment Used the software for: 6-12 months ### "Never too much sauce! " December 20, 2024 4.0 I've been suing ticket sauce for 6 month and can see myself using it for a long time. Pros TIcketSauce is a robust platform with good support & customer service. Cons It's a little rigged in customization but they have thought of a lot of features and made them standard. Switched from [Evey](https://www.capterra.com/p/245502/Evey/) Needed more features and customization options Review Source DA Dustin A. Project Manager Media Production Used the software for: 1-2 years ### "We use Ticketsauce daily for all of our event needs " June 17, 2021 5.0 Pros It's easy to use, intuitive, has way more features than previous ticket platforms we've used. Customer support is excellent if we do run into any issues. Cons Integration with sharing events on social platforms. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Ticketsauce has a lot more features we need and it's more customizable. Easier access to support if we have any questions or need help Review Source CA Chaye A. Owner Music Used the software for: Less than 6 months ### "Not As Promised" June 24, 2020 2.0 I am a venue owner and we have nearly 200 shows yearly so having a ticketing platform that is reliable, offers ease of use and provides real-time data is critical to our business model. Eventbrite does and we’ve used their platform for over a decade. A TicketSauce sales person, convinced me to try their platform, promising robust functionality, a better system, payout and overall experience than what Eventbrite offers. Nothing could be further from the truth! The issues I experienced on TicketSauce's platform are too many to list. Additionally, the company’s mishandling of funds from the ticket sales of my events, a portion of which is still outstanding, leaves me wondering about their financial stability. Pros One-page checkout Offers Private Label Dedicated Client Services Director Cons Poorly designed software unreliable app Inability to make certain updates independent of tech support clunky system/requires too many steps to complete an action Inability to easily gather real-time data Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We were promised robust functionality, a much better ticketing platform, payout and overall experience than what Eventbrite offers. Review Source JB Jeet B. Student Education Management Used the software for: 1-2 years ### "Good software, but customer service could be faster!" January 16, 2025 5.0 Have used this service multiple times and nary run into a problem. The user interface is friendly, and purchasing is made very easy. Usually, I scan my tickets at the events and have not run into any problems yet, however, I think my favorite feature is the print at home feature, because it provides a domain of extra security in ensuring I always have my tickets on hand. It should be noted however, that I once had an issue in regards to receiving my tickets, and customer service took ages to get back. But this was resolved in the fact that when they did my issue was solved instantly. Overall, would recommend. Pros easy interface, purchasing is straightforward. Cons Customer service is slightly lacking, could be worked on. Review Source AM Aidan M. technical advisor Entertainment Used the software for: 2+ years ### "Ticketsauce is great" December 19, 2024 5.0 As a film festival ticketsause is one of the best platforms we used Pros Their service is friendly and easy to use. Cons Not being able to register for one than one event per ticket, ex festival pass Review Source CH Chase H. Owner Events Services Used the software for: 1-2 years ### "Rating on TS" December 19, 2024 5.0 Very good on starting a business, ticket sauce Pros Quickness of what I have asked for them on seating charts Cons None that I can think of, they were great Review Source RC Rhonda C. Marketing Entertainment Used the software for: 1-2 years ### "Our preferred ticketing platform" July 10, 2024 5.0 Pros Ease of use for both us during set up and our customers during the purchasing process, seat selection, look of landing pages, ease of customization, reporting features, affiliate tracking, and most importantly their customer service is top notch. Cons On a rare occasion we had difficulty with the credit card purchases but it was quickly rectified. Review Source BP Brandon P. CEO Entertainment Used the software for: Less than 6 months ### "Cymbal review of Ticketsauce" October 11, 2024 5.0 Pros Their API's! As the \[sensitive content hidden\] of Cymbal, we're integrating with ticketing products constantly. TicketSauce had the most straightforward and fully built API's we've seen yet. They already have the proper opt-in flags being passed through in the order endpoint so we could track email and SMS subscribers that come through their checkout flow which something that most other providers don't have. Cons I'd love to see a more streamlined checkout flow for second time ticket buyers. Its a lot of information to fill out. Review Source INR Irene N R. Executive Director Museums and Institutions Used the software for: 2+ years ### "TicketSaurce" June 17, 2021 5.0 I have wonderful experience with TicketSauce. I am able to email/call my account executive and m concerns/questions are addressed. I also appreciate that they work with the organization to tailor as much as they can to the needs of the museum. Pros What I like about the software is the ease of inputting the info, accessing any information I need, and it is user-friendly for the consumer. Cons As a museum, the check-in function is in the order of the purchase made and not in the order of the timed tours. Reason for choosing TicketSauce TicketSauce was and is the best cost-effective for our organization. Review Source Juanita C. Comunicador Social - Periodista Writing and Editing Used the software for: 6-12 months ### "Tiquetes a la mano " February 7, 2024 4.0 Mi experiencia usando la aplicación ha sido buena, me gusta porque es ágil y me facilita su uso. El acceso al soporte es fácil. Pros Este servicio ofrece una experiencia excepcional: su plataforma es extremadamente fácil de navegar y proporciona un servicio de alta calidad a sus usuarios. Acceder al software es simple y la información relevante siempre está al alcance. Según comentarios de los usuarios, el soporte técnico es confiable y eficiente. Lo destacable de esta plataforma es su gran nivel de personalización y su capacidad para adaptarse a las necesidades específicas de cada cliente Cons No haya nada malo acerca del software hasta el momento Review Source RF Rachel F. President Entertainment Used the software for: 2+ years ### "Ticketsauce Feedback" June 17, 2021 5.0 10/10 Pros Easy to use, customizable, quick to respond to help issues Cons Nothing at this time. They are always very helpful with any product feedback we give them. Review Source JL Jeremy L. Director of Brand Partnerships Media Production Used the software for: 2+ years ### "TicketSauce is my favorite ticketing platform" June 22, 2021 5.0 Pros TicketSauce is the best, most customizable and data driven ticketing platform I have ever used (compared to EventBrite, Ticketmaster, AXS). Plus, the Customer Support team is second to none. Cons Platform is evolving for point-of-sale options onsite in addition to Box Office functions (ex. merchandise sales; F&B tickets; etc.). It's functional, and not a detractor from all the other great aspects, but will continue to improve. Review Source JH Jon H. President & CEO Entertainment Used the software for: 6-12 months ### "Intuitive & Clean" May 27, 2021 5.0 Pros The dashboard is intuitive and easy to navigate despite being information dense. From a user's perspective, the checkout flow is super clean and quick. Cons I hope that the integration with NIGHTOUT will continue to improve the marketing tools that are native to the software. Review Source LG Lisa G. PR Consultant Public Relations and Communications Used the software for: 2+ years ### "Super Easy to Use, Intuitive and Game Changer for live events - love it!!" May 28, 2021 5.0 Great customer service and response, came up with other marketing ideas as well that the team hadn't thought of to pursue! Pros Robust software features including timed ticket entry, socially distanced no-touch service, mobile apps, secure ticket buying, super easy to use and intuitive ticket buying process Cons Didn't experience any problems to date and very useful platform Review Source JK Jake K. Co-Founder Entertainment Used the software for: Less than 6 months ### "Excellent Ticketing Platform " May 27, 2021 5.0 Pros TicketSauce's technology is far superior to every ticketing company we've used in the past, and well as excellent customer service. Cons No issues thus far! I highly recommend Ticket Sauce! Review Source MM Michael M. Promoter Music Used the software for: Less than 6 months ### "great system" June 15, 2021 5.0 Pros Customer service is the best. Very fast. Cons Nothing I can think of. They're really great. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.