# Mixmax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mixmax Software - reviews, pricing plans, popular comparisons to other Email Tracking products and more. Source: https://www.capterra.com/p/159470/Mixmax --- # Mixmax Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mixmax ## What is Mixmax? Mixmax is the easiest-to-use sales engagement platform. It empowers revenue teams to move away from "spray and pray" prospecting with AI-powered next steps on who to contact, when to contact them, how to get in touch, and what message to convey. Mixmax helps reps engage hard-to-reach buyers with personalized, multi-channel sequences, email tracking and templates, calendaring, and engaging email enhancements like polls and surveys. They save time by working from their inbox instead of switching tabs, and automating repetitive tasks like Salesforce updates. Mixmax has an intuitive interface that reps love, helping them get up and running quickly. Without a duplicate or "shadow" CRM, implementation takes days, not months. Find out why 90,000+ active users love Mixmax today! Now available on Outlook. ## What is Mixmax used for? [Email Tracking](https://www.capterra.com/email-tracking-software/)[Email Management](https://www.capterra.com/email-management-software/)[Customer Success](https://www.capterra.com/customer-success-software/) Top alternative Featured Overall rating Based on 236 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Extensive and evolving feature set Detailed recipient engagement insights Inconsistent email management experience Starting price $89 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mixmax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mixmax.com/&name=Mixmax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mixmax 4.6 (236) VS. [4.8 (1,366)](https://www.capterra.com/p/168452/GMass/reviews/) Starting Price $89 Per User, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (236) Ease Of Use 4.7 (15,675) Value For Money 4.3 (184) Value For Money 4.7 (12,139) Customer Service 4.4 (177) Customer Service 4.7 (10,617) ## Mixmax alternatives [4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159470/Mixmax/alternatives/) ## Pros and Cons Extensive and evolving feature set 85% positive reviews out of 47 Most reviewers describe features as plentiful, regularly updated, and beneficial for automating sales and workflow processes. Inconsistent email management experience 37% negative reviews out of 67 Some users report email management issues, including formatting problems, lost drafts, unreliable tracking, and occasional integration disruptions. Bekah A Director of Admissions, 51 - 200 employees. "Sometimes, emails are sent to spam when using this software. " Detailed recipient engagement insights 86% positive reviews out of 43 Most reviewers find email tracking provides real-time notifications and valuable data on recipient interactions and open rates. Elizabeth S Operations Manager, 11 - 50 employees. "I loved the email tracking, template storage & ability to create calendar invites." Comprehensive meeting and email scheduling 94% positive reviews out of 33 Most users report email scheduling streamlines follow-ups, meeting coordination, and automates time-consuming communication tasks. Has T founder, 2 - 10 employees. "If your work is connected with emailing and further follow-ups, MixMax is what you need." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.4 (36) 52.78% of 36 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Email Marketing 4.7 (27) 55.56% of 27 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Activity Tracking 4.8 (24) 70.83% of 24 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Campaign Management 4.6 (21) 33.33% of 21 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Email Monitoring 4.8 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Inbox Management 4.7 (21) 52.38% of 21 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications Mixmax 86 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar System that automatically dials calls Create and automatically send premade copy in response to customer messages Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system Track the amount of clicks on individual products to measure campaign results Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Ability to handle large datasets Send automated marketing emails based on user actions over a predetermined period Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Reminders sent via email Set up automated email sequences to streamline outreach and engage leads/contacts Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Public or private sharing of digital files such as documents, audio/video, images, and more Caters to sales teams Establish measurable goals and objectives and track their progress over a specific period of time Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Boards that use custom metrics to show how leading performers compare to other individuals/teams Identify the physical location of an individual, asset, device, etc. Manage the process of planning and scheduling meetings, including agenda creation Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Arrange tasks based on the level of priority or urgency Streamlining repetitive tasks and activities through automated and predefined workflows Tools designed to streamline the process of lead generation and management for sales teams Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Plan daily routes to optimize employee scheduling and provide directions Define, track, and/or automate sales activities and sales processes Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (236) 4.6 Based on 236 reviews ## Pricing Value for money 4.3 (184) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159470/Mixmax/pricing/) Growth + CRM $89.00 Per User,Per Month It includes: - Sequence Personalization - Round-robin calendaring - Reporting & analytics - Email polls & surveys - Salesforce integration Growth $65.00 Per User,Per Month It includes: - CRM integration via auto BCC - Template and sequence stats - Unlimited sequences - Schedule on shared calendars w/double-booking protection - Click and download tracking - Shared templates - Basic automation & workflow - Basic team performance reports - Round-robin team calendaring - Custom branded emails & landing pages SMB $34.00 Per User,Per Month Value for money 4.3 (184) 4.3 Based on 184 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (177) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (177) 4.4 Based on 177 reviews ## User reviews Overall rating 4.6 Based on 236 reviews Filter by rating 5(162) 4(59) 3(10) 2(1) 1(4) Mentioned topic Sorted by most recent AP Ashish P. Chief Marketing Officer E-Learning ### "Great tool for startups and small companies starting out with SMB sales" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 14, 2025 Mixmax is a great entry-level CRM tool. Email tracking and cold outreach features are great. However, as a company grows, you may outgrow it. Pros Mixmax is a really easy to use product because it's a CRM that works with your inbox. In fact, you hardly ever need to use the Mixmax tool, you can just do everything from Gmail itself. I like the tracking and cold email outreach features. Cons You still need a CRM tool in addition to Mixmax, which makes it an additional expense. If they had even a mini version of a CRM inside their tool, I would make it a great full-fledged CRM. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reasons for choosing Mixmax Ease of use and cost were the main reasons Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. amit s. Team lead Building Materials ### "Efficient Email Tracking and Scheduling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 29, 2024 It is great for tracking emails and scheduling, though the free version has limited features. Pros Scheduling meetings was quick, and I could easily see when my emails were opened, helping me follow up on time. Cons Some of the advanced features require an upgrade, which can be limiting for basic users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FD Fernando D. Tech Advisor Investment Management ### "Great option for small to medium organizations." 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 19, 2023 It's a great tool, but it is not hard to outgrow. As things ramp up, and campaigns become larger, another tool would be better to handle a larger volume of outbound emails. Pros It's really easy to set up and get it going since it integrates easily with Gmail. Cons It depends on having several users within Google Workspace, which makes the price ramp up fast. Alternatives considered [QuickMail](https://www.capterra.com/p/170684/QuickMail-io/) [Brevo](https://www.capterra.com/p/132996/brevo/) Reasons for choosing Mixmax When asked, this was the option our sales team liked the most. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Federica B. Payment Support and Branding Specialist Computer Software ### "Super intuitive team collaboration tool for email inboxes! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2023 Pros The easiness of use and the timeline of reading emails. Cons It's a tiny thing, but everytime I'm logged out of gMail I need to log back in to MM, otherwise I'd lose track of what can be shared and what not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RT Royden T. Regional Manager Marketing and Advertising ### "Best Email Tracking Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 26, 2023 Overall, it is great to know when someone has read an email and helps to reduce the time it takes to write common emails. Pros Mixmax integrates seamlessly with Gmail and is the easiest tool to use. It is better than Salesforce Inbox because you do not have to go through layers of menus in a widget to find information about if someone read an email. The templates are also easy to set up and use. Cons Sometimes it take a while for Gmail to load when it's installed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VY Volodymyr Y. Head of Content Telecommunications ### "Good enough" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 24, 2023 Pros Email tracking, it really help me in my work Cons price of an additional features is higher than they could be Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB soraya b. Senior sales executive Hospitality ### "Senior Sales executive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 24, 2023 Pros The Email tracking is great, which allows me to measure engagements. Cons I wish I could remove lines from the overview. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Sai R. Client Strategy Team Lead Internet ### "Mixmax for life!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 24, 2023 Pros Mixmax makes email management super easy, tracking activity super efficient, and follow-ups! Managing accounts at scale through templates is perfect for CS Cons Better tracking for internal stakeholders Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Sasanka A. CEO Internet ### "Founder's Thoughts" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 20, 2023 I like Mixmax it allows my team to send sequences etc. Pros Love Mixmax as a productivity tool for scheduling meetings, templates, and activity tracking Cons Adding members can be confusing. I have deactivated individuals that shows they are on an annual bill. The pricing is starting to go up to an "uncomfortable" position based on competitors in the market. Alternatives considered [Outreach](https://www.capterra.com/p/159318/Outreach/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) [Yesware](https://www.capterra.com/p/136698/Yesware/) Reasons for choosing Mixmax Use to the product, and cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Paul D. Education Consultant E-Learning ### "18 month review of Mixmax" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 20, 2023 Pros The email tracking has been very useful but the feature I utilise the most is the sequences to set emails to go out to prospects, it's efficient and user friendly. Cons A Home button is required, many times I just want to get back to the main page and there is no easy way of doing so. Switched from [Toutt](https://www.capterra.com/p/233319/Toutt/) Wasn't getting or able to get the features required with previous software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159470/Mixmax/reviews/) Popular comparisons [Mailchimp vs Mixmax](https://www.capterra.com/compare/110228-159470/MailChimp-vs-Mixmax)[GMass vs Mixmax](https://www.capterra.com/compare/159470-168452/Mixmax-vs-GMass)[Constant Contact vs Mixmax](https://www.capterra.com/compare/31898-159470/Constant-Contact-vs-Mixmax)[MailerLite vs Mixmax](https://www.capterra.com/compare/136603-159470/MailerLite-vs-Mixmax)[iContact vs Mixmax](https://www.capterra.com/compare/159470-221118/Mixmax-vs-iContact)[EngageBay CRM vs Mixmax](https://www.capterra.com/compare/159470-178819/Mixmax-vs-EngageBay-Marketing)[Freshsales vs Mixmax](https://www.capterra.com/compare/155563-159470/Freshsales-vs-Mixmax) [Front vs Mixmax](https://www.capterra.com/compare/132901-159470/Front-vs-Mixmax)[GlassHive vs Mixmax](https://www.capterra.com/compare/159470-228676/Mixmax-vs-GlassHive)[Copper vs Mixmax](https://www.capterra.com/compare/141642-159470/Copper-vs-Mixmax)[Groove vs Mixmax](https://www.capterra.com/compare/159470-177789/Mixmax-vs-Groove)[Agile CRM vs Mixmax](https://www.capterra.com/compare/135148-159470/Agile-CRM-vs-Mixmax)[Mailsuite vs Mixmax](https://www.capterra.com/compare/159470-164512/Mixmax-vs-MailTrack)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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