--- title: "Zoho Social Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zoho Social Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more." source_url: "https://www.capterra.com/p/159351/Zoho-Social/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Zoho Social Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho Social ## What is Zoho Social? Zoho Social is a comprehensive social media management tool that helps you manage your social media marketing and grow your brand's presence. Zoho Social supports major platforms such as Instagram, Facebook, Twitter, LinkedIn, Pinterest, Google My Business, and TikTok (not available for India due to ongoing regulatory restrictions). Key Zoho Social features include content publishing, scheduling, monitoring, collaboration, and analytics. ## What is Zoho Social used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/)[Brand Management](https://www.capterra.com/brand-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 3,480 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Intuitive social media management Efficient multi-platform scheduling Media upload and editing limitations Limited comment and message tools Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Brand Management / 2026 - Content Marketing / 2025 - Marketing Analytics / 2025 - Social Media Analytics Tools / 2025 - Social Media Marketing / 2025 Our "Best of" badge program showcases products with the highest ratings... - Marketing Analytics / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoho Social?[Manage this product listing](https://www.g2.com/products/zoho-social/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zoho Social 4.7 (3,480) VS. [4.5 (6,258)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3,473) Ease Of Use 4.3 (5,198) Value For Money 4.5 (3,051) Value For Money 4.2 (3,642) Customer Service 4.5 (2,845) Customer Service 4.4 (3,671) ## Zoho Social alternatives [4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,224)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/) [4.6 (1,141)](https://www.capterra.com/p/210733/Snapchat/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210733/Snapchat/) [Meta for Business](https://www.capterra.com/p/213257/Facebook/) [4.4 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213257/Facebook/) [View all alternatives](https://www.capterra.com/p/159351/Zoho-Social/alternatives/) ## FAQs about Zoho Social Overview ### What problems does Zoho Social solve? Zoho Social solves scattered social media workflows by centralizing multi-platform post planning, scheduling, publishing, engagement monitoring, and performance reporting in one dashboard. Content marketers, small-business owners, agencies, and social media teams use its calendar, approvals, shared inbox, and analytics to maintain consistent publishing, coordinate reviews, respond to audience interactions, and adjust content using engagement data. Answer based on 2370 reviews Overview ### Which roles and teams benefit most from Zoho Social? Zoho Social is most used by business owners, founders, CEOs, and directors who oversee brand presence and customer communication. Marketing and social media teams rely on it to schedule posts, manage multiple channels, coordinate campaigns, and track engagement. Consultants and administrators use it to organize client accounts and maintain publishing workflows. Answer based on 3074 reviews Overview ### What company size and industries is Zoho Social built for? Zoho Social is designed for small and midsize businesses, with small businesses representing 90% of reviewers and Marketing and Advertising accounting for 14%. It also serves Information Technology and Services organizations (7%) and Education Management providers (4%), while midsize businesses and enterprises each represent 5% of reviewers. Answer based on 3480 reviews Features and Usability ### What are the key features of Zoho Social? Zoho Social includes core post scheduling and automated publishing for planning content across connected social accounts. Its differentiating multi-account management centralizes brand activity, while content management organizes posts. Reporting and analytics track engagement, reach, audience growth, and post performance, and social media monitoring helps teams review activity and respond. Answer based on 250 reviews Pricing ### How much does it cost and what fees or limitations are included? Zoho Social offers a free plan, while Standard starts at $15/month or $10/month billed annually. Professional costs $40/month, and Agency plans begin at $320/month. A free trial is available. Reviewers value the pricing, but note limited free features, one-person entry plans, and higher costs for additional brands or advanced features. Answer based on 829 reviews Integrations ### Which third-party tools and platforms does Zoho Social integrate with? Zoho Social integrates with 10 platforms and tools, including Instagram, Twitter/X, Pinterest, YouTube, TikTok, LinkedIn for Business, Meta for Business, Canva, Zoho CRM, and Zoho Desk. These connections support social publishing and scheduling, visual creation, and coordination with Zoho’s customer relationship management and support applications. Answer based on 911 reviews Getting Started and Support ### How easy is it to onboard and train a team on Zoho Social? Zoho Social offers webinars, documentation, and videos to support team training. Reviewers report that marketers, small teams, and nontechnical users often learn basic scheduling and monitoring quickly. Admins and users new to social media management may need more time for integrations, reporting, bulk uploads, and the platform's advanced features. Answer based on 70 reviews Getting Started and Support ### What customer support options does Zoho Social offer, and how do users rate the experience? Zoho Social offers email/help desk, FAQ/forum, a knowledge base, and chat support. Users often describe the team as helpful, friendly, and quick to resolve questions, with some reporting responses within a day. Others cite delayed replies, difficulty reaching representatives, and slower help for complex technical issues. Answer based on 249 reviews Security ### How does Zoho Social handle data security and access control? Zoho Social uses permission levels and individual posting permissions to limit access to social accounts without sharing passwords. It supports a single secure account and single sign-on for managing multiple applications. Reviewers note that default roles cannot be fully customized, some workflows still require credential sharing, and repeated authentication or account reconnection can be frustrating. Answer based on 34 reviews ## Who uses Zoho Social? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive social media management 96% positive reviews out of 639 Most reviewers indicate ease of use allows quick setup, straightforward navigation, and accessible features for all experience levels. Liam C. Head Of Media, 2 - 10 employees. "What I liked most about Zoho Social is how incredibly intuitive and all-in-one it feels compared to other tools I've used." Media upload and editing limitations 61% negative reviews out of 163 Some reviewers describe image and video posting as cumbersome, with issues in resizing, uploading, and platform compatibility. Ryan D. Owner, 2 - 10 employees. "Too much of a hassle rendering out multiple resolutions." Efficient multi-platform scheduling 99% positive reviews out of 135 Most reviewers find time saving invaluable, citing streamlined multi-platform posting and centralized management as major benefits. Anonymous User CEO, 1 employee. "It's been really helpful, especially as solopreneur, to be able to post everywhere where and it's saved me a lot of time" Limited comment and message tools 37% negative reviews out of 139 Some reviewers indicate message and comment management lacks timely updates, direct replies, and comprehensive notification controls. Unified analytics and management 95% positive reviews out of 128 Most reviewers describe dashboard as a central hub for tracking metrics, organizing content, and managing multiple accounts. Timmy F. Director, Deputy, 2 - 10 employees. "The dashboard gives a great overview of the brand and the in-depth analytics are very thorough and useful to analyzer how all our social accounts are performing." ## Features AI summary Based on 9,439 Social Media Marketing reviews Capterra data shows that buyers of Social Media Marketing software rank the following features as their top priorities: - **Social Media Integration** (**51%** of reviewers rated this feature as critical) - **Social Promotion** (**43%**) - **Post Scheduling** (**44%**) Zoho Social supports all three of the features reviewers value most: **Social Media Integration**, **Social Promotion**, and **Post Scheduling**. Together, these capabilities help businesses manage multiple social channels in one place, run promotional campaigns more effectively, and plan content ahead of time, allowing teams to stay consistent, improve campaign reach, and keep day-to-day social media work organized. Social Media Integration 4.7 (352) 79.26% of 352 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Social Promotion 4.6 (129) 54.26% of 129 reviewers that rated this feature as important or highly important Market event via social media tools Post Scheduling 4.7 (601) 71.88% of 601 reviewers that rated this feature as important or highly important With this capability, you can plan and automate posts across multiple platforms, saving time and ensuring consistency. Reviewers appreciate the intuitive interface, flexible scheduling, and time-saving benefits, though some mention Instagram stories require manual posting. Automated Publishing 4.7 (498) 65.06% of 498 reviewers that rated this feature as important or highly important You can automate post publishing, ensuring timely content delivery without manual intervention. Some reviewers find this saves significant time, streamlines workflows, and increases consistency, with many noting it works reliably and lets them focus on content strategy. Multi-Account Management 4.6 (438) 60.50% of 438 reviewers that rated this feature as important or highly important Zoho Social offers a single dashboard to manage multiple social media accounts efficiently. Users think it saves time, improves organization, and allows easy collaboration, with many valuing the ability to handle several brands and channels without switching accounts. Content Management 4.6 (524) 61.26% of 524 reviewers that rated this feature as important or highly important This aspect helps you organize, edit, and schedule content efficiently across channels. Reviewers indicate it streamlines workflows, allows content customization, and supports collaboration, though some wish for recurring post options and minor improvements in content management tools. Zoho Social 75 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Publishing: You can automate post publishing, ensuring timely content delivery without manual intervention. Some reviewers find this saves significant time, streamlines workflows, and increases consistency, with many noting it works reliably and lets them focus on content strategy. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Brand Guidelines: Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines - Brand Tracking: Monitor social media posts or web that mention a particular brand - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: This aspect helps you organize, edit, and schedule content efficiently across channels. Reviewers indicate it streamlines workflows, allows content customization, and supports collaboration, though some wish for recurring post options and minor improvements in content management tools. - Content Scheduling: Plan to upload and publish specific content on social media platforms, screens etc. - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Asset Management: Manage digital assets - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Management: Create, save, and store files - Filtering: Find & retrieve relevant data or documents - Image Editing: Edit, touch up, and convert images for publishing - Image Library: Store and manage images - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Keyword Tracking: Track and monitor a specific set of keywords - Lead Capture: Automatically identify and save contact information of potential customers - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Zoho Social offers a single dashboard to manage multiple social media accounts efficiently. Users think it saves time, improves organization, and allows easy collaboration, with many valuing the ability to handle several brands and channels without switching accounts. - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Post Scheduling: With this capability, you can plan and automate posts across multiple platforms, saving time and ensuring consistency. Reviewers appreciate the intuitive interface, flexible scheduling, and time-saving benefits, though some mention Instagram stories require manual posting. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: It gives you real-time insights and customizable reports on post performance across platforms. Reviewers appreciate the easy-to-use dashboards, automated report delivery, and broad data coverage, though some feel competitor and demographic analytics could be more detailed. - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Promotion: Market event via social media tools - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (3,471) 4.5 Based on 3,471 reviews ## Pricing Value for money 4.5 (3051) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159351/Zoho-Social/pricing/) Standard Plan $15.00 Flat Rate,Per Month It includes: - 1 Team Member - 24/5 Email Support - Company Pages - Facebook Groups - Facebook Pages - Google My Business Listings - Instagram Business Profiles - Linkedin - Linkedin Profiles - Twitter Profiles Professional $40.00 Flat Rate,Per Month It includes: - Bit.Ly Link Shortner - Bulk Scheduling - Cloudpicker - Connections - Customq - Custom Video Thumbnail - Instagram First Comment - Livestream - Media Library - Messages - Monitoring Dashboard - Mute & Block Accounts - Notifications - Pause/Resume Content - Popular Posts - Post Insights - Repeat Posting - RSS Feeds - Scheduling Retweets Premium $65.00 Flat Rate,Per Month Agency $320.00 Flat Rate,Per Month It includes: - 10 Brands - 5 Team Members - Client Invite - Custom View - Free Login - Portal Customization - Scheduling Reports Agency Plus $460.00 Flat Rate,Per Month It includes: - 10 More Brands - 20 Brands - 5 Team Members - Client Invite - Custom View - Free Login - Portal Customization - Scheduling Reports Value for money 4.5 (3,051) 4.5 Based on 3,051 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2845) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2,845) 4.5 Based on 2,845 reviews ## User reviews Overall rating 4.7 Based on 3,480 reviews Filter by rating 5(2513) 4(865) 3(91) 2(8) 1(3) Mentioned topic Sorted by most recent Aakash A. Founder Health, Wellness and Fitness ### "Highly Recommended Zoho Social" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2026 Connecting all social media accounts was a breeze and scheduling first post was easier to without any issues. Pros easy to Connect all social media accounts. Scheduling the post is something I liked the most. Do not have to open computer on a specific time to post something Cons Honestly nothing, I find it perfect to my use. Setting up the accounts was easy. Found good quick steps to work on it Alternatives considered [Muse](https://www.capterra.com/p/10045355/Muse/) Reasons for choosing Zoho Social I wanted a native Indian Product for my company and found one Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Clement M. Head Advisor Marketing and Advertising ### "You'll love yout business's social media again" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2026 It's actually been the main driver in our renewed efforts to keep our community engaged on all our social media channels. Pros It's amazingly easy to use and yet so comprehensive. Even on the free plan, you get pretty much everything you need for complete social media posting, analytics and listening. Cons Would be nice to have an integration of WhatsApp channels and stories if the API is available from Meta Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) We were already on the Zoho suit for most products Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aravindh R. CXO Information Technology and Services ### "Great for everyday social management, with room to grow" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 29, 2026 Overall, it’s been a solid, reliable tool for small to mid-sized teams. It’s not perfect, but it covers the essentials well and saves a lot of time. I’d recommend it for businesses that want a clean, affordable solution without too much complexity. Pros I really liked how easy it is to manage multiple social accounts from one dashboard. The scheduling tools are intuitive, the content calendar keeps everything organized, and the analytics give clear insights without feeling overwhelming. It just makes daily social media work smoother Cons Some advanced features feel a bit limited compared to bigger platforms, especially for deep audience targeting or custom reporting. Also, the mobile app can be a little slow at times, and a few integrations aren’t as seamless as I’d hope. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jivisha S. marketing Business Supplies and Equipment ### "Time Savy Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 29, 2026 The experience is good overall. Used the platform for social media posting on multiple platforms with ease. Pros Perfect Marketing and brand management tool for scheduling and posting ads. at multiple platform at a go. Cons Zoho Social must help the content creator with ideas for improvement to use the platform better and have a mass reach. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stephen C. Managing Director Health, Wellness and Fitness ### "Zoho Social - surprisingly good social media management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 28, 2026 Zoho perhaps doesn't have the name recognition of a Buffer or a Hootsuite, but I've used lots of these tools and Zoho is definitely up there both in terms of product quality but also value for money. Can recommend. Pros The interface is very clean and simple to use. I also liked the ease with which I could attach our social accounts to the tool; in the past I've had trouble with this on other platforms, particularly Instagram Business, but Zoho handled this seamlessly. Cons The only things I dislike are: - significant price hike between Standard and Premium, for only one or two extra features I'd consider using - 50% extra if you want to pay month-to-month; for SMEs wary of making long-term buying decisions this feels like a lot (but I appreciate it's standard practice these days) Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Buffer was more expensive and less-featured at the price point. Alternatives considered [Tailwind](https://www.capterra.com/p/228525/Tailwind/) [SocialPilot](https://www.capterra.com/p/144332/SocialPilot/) [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reasons for choosing Zoho Social Combination of feature set and price point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Edward P. Owner Construction ### "Promising Start With Zoho Social" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 27, 2026 So far, Zoho Social appears to be a useful way to reduce the amount of time required to manage multiple business social media accounts. I’m looking forward to testing it more thoroughly before deciding which plan is the best fit. Pros Centralized social media management, scheduling capabilities, support for multiple major social platforms, and a relatively straightforward initial setup. Cons I’m still early in the evaluation period, so I haven’t used the product long enough to identify any significant disadvantages yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BN Baryalay N. Channel Manager Media Production ### "Best tools for Socail media Managment " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2026 Pros we are using it as social media managment tools to schudule our post on all social media accounts and it save time, money. Cons easy to use, schduling posts on all platfroms, get a detailed report and best that our team not neet to login to social accounts to post, instead they are posting all via zoho social platfrom and no distriction at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Lara J. Owner and Operator Executive Office ### " Gets a month of content scheduled in an afternoon" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 23, 2026 I'm a solo founder scheduling content for my AI consulting business. I needed a scheduler that could handle a full 30-day content bank across platforms without making me do everything manually, and Zoho Social's bulk uploader did it in one go. The free plan genuinely works — it isn't a crippled trial — which is why I stayed. Would recommend to any small business owner who's tired of daily manual posting. Pros Bulk CSV scheduling — I uploaded 240 posts in one import instead of scheduling everything one by one. Huge time saver. Free plan covers X, Instagram, Facebook, and LinkedIn with no post cap. Competitors I tried either capped posts or couldn't connect X. Calendar view makes it easy to see the whole month at a glance. Cons Interface feels a bit dated and takes some clicking around to learn. Threads isn't available on the free plan. Switched from [Metricool](https://www.capterra.com/p/203702/Metricool/) Metricool's free plan limited me to 20 posts a month and couldn't connect X; Zoho's free plan covered all my platforms with no post cap and bulk-scheduled my full 30-day content bank in one import. Alternatives considered [Metricool](https://www.capterra.com/p/203702/Metricool/) Reasons for choosing Zoho Social It included all the platforms and was easier to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS thabo S. Account manager Market Research ### "A Helpful All-in-One Social Media Management Platform" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 18, 2026 Overall, my experience with Zoho Social has been positive. It is a useful platform for managing social media content, scheduling posts, monitoring performance, and keeping everything organised in one place. The platform saves time and makes day-to-day social media management much easier. Pros Zoho Social makes it easy to manage multiple social media accounts from one platform. I especially like the scheduling features, content calendar, and analytics, which help make social media management more organised and efficient. Cons Some features can take a little time to get used to, and the interface can feel slightly overwhelming when managing multiple accounts. It would also be helpful to have more advanced video editing and content creation options built into the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner-Graphic Designer Retail ### "Best products all round...not just Zoho Social!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2026 Overall experience has been amazing. I really love what Zoho is doing and also really appreciate it. I think every company should always have a free plan for those who may be starting at the very bottom and can't afford the tools they need to grow just yet. Pros I love all of the Zoho products due to the generous free plans they have for those of us who are just starting and barely making it as is. I have been testing Zoho Social lately and I believe its my favorite out of all other social tools. I have been trying lots of them too. Very easy to use. Tons of different features. Cons I do have to say the only con I have with Zoho Social was the fact for some reason I thought all their products was completely free but turns out there is different plans available. But at least free is one of them. Buts that more on me than it is them. The paid plans are really decent priced also so I really have no bad things to say. Switched from [Later Social](https://www.capterra.com/p/152254/Later/) They was only giving free trials to the same products I could use for free with Zoho Social. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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