# Page 4 | Practice Better Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Practice Better the right Medical Practice Management solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159263/Better/reviews

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Practice Better

4.8 (96)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 9th, 2026

# Page 4 - Reviews of Practice Better

## Showing most helpful reviews

Showing 76-96 of 96 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Karen B.  
Psychometrist and Coach  
Mental Health Care  
Used the software for: 1-2 years

### "Reasonably priced Easy Patient Engagement and Record Management and Billing"

December 8, 2022

5.0

PB helped me have a PIEDA compliant way to run my sessions and an ease of appointment scheduling and billing. Great benefit for end of year with taxes as well to get summaries.

Pros

ease of use in setting up patient appointments and billing

Cons

document sharing VS forms a bit confusing and steps to share with clients has a lot of steps which can be missed so client cant retrieve the document

Reason for choosing Practice Better

seemed to have what i wanted and offered very reasonable price for less than 10 clients to help me get started in my business and keep costs down

Review Source

Response from Practice Better

December 19, 2022

Hi Karen. Thank you for sharing your feedback. We're happy to know you find Practice Better easy to use and have utilized several features to help with your day-to-day admin management! To learn more about managing, uploading, and sharing documents, please check out this help article: https://help.practicebetter.io/hc/en-us/articles/115003708691-Managing-uploading-and-sharing-documents. We also have a ton of free resources on our YouTube Channel: https://www.youtube.com/playlist?list=PLq2peOrjGDZX9zjbMxNtOE8sxEEMq6gac. You can always request support from our dedicated Support Team by submitting a ticket from your portal. Thanks for being an awesome member of our community! We're excited to be there for you as you grow your business. - The Team at Practice Better

SS

Sheetal S.  
Dietitian  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Amazing All in one EHR for dietitians, nutritionists and coaches"

December 9, 2022

5.0

Immediate quick response for help and support. Coninuously upgrading. The software has grown immensely to support dietitians and nutritionists with their private practice.

Pros

Seamless booking, billing, monthly payment plans, evergreen and fixed programmes.

Cons

Inability to add recipes for my clients to make it easier for them to track. So that they can choose from a dropdpwn of curated recipes. Inability to create meal plans within the software.

Reason for choosing Practice Better

Practice better had better support and more features releavant for digitising practice.

Review Source

Response from Practice Better

December 19, 2022

Hi Sheetal. Thank you so much for the kind words! We're thrilled that your experience has been seamless; this is such important feedback. We have a few amazing partners that focus on recipes and meal plans: That Clean Life and Living Plate Rx Prime! Here are some helpful tutorials on how to use both together: https://youtu.be/dssPacGQ3jE and https://youtu.be/4BEKYu91pwg. We love hearing that our Support Team has helped you in an efficient and timely manner! Thanks for taking the time to write your review; we wish you all the best with your business. - The Team at Practice Better

KC

Kari C.  
Owner, RDN, LDN, CLT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for CLTs"

December 10, 2022

5.0

It's so nicely tailored to LEAP dietitians.

Pros

I do appreciate that the company is continually improving the clinician user experience, making information and functions more visible and streamlined.

Cons

The hardest part is not having a human to talk to when we can't get answers to questions via the help feature.

Reason for choosing Practice Better

LEAP friendly and affordability.

Review Source

Response from Practice Better

December 19, 2022

Hello Kari. Thank you for taking the time to leave your review. We're always looking for ways to improve our user experience, and innovative ideas from our community help make this possible! If you need assistance, you can always connect with our Support Team. You can submit a ticket directly from your portal, and they'd be happy to help you. Thanks for being a part of our community! - The Team at Practice Better

MR

Melanie R.  
Registered Dietitian  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Of the products available, this is the best"

December 8, 2022

5.0

It does the job, but I wish I felt more confident in how to utilize it, I wish it were more intuitive to navigate.

Pros

I think just having something like this in general is a necessity in the virtual world, so I like that this is an option. I also like the integrations it has, including to Fullscript and Google Calendar.

Cons

I feel like it is not always intuitive to navigate, I do not feel confident that I am using it to its fullest function, and I often have to have multiple tabs open because I want to be utilizing certain features all at once and it is difficult to navigate back and forth between these features without just opening another tab.

Review Source

Response from Practice Better

December 19, 2022

Melanie, thank you for leaving this helpful review! We're thrilled that you feel that Practice Better is the best product, and we agree that having something to organize your practice in this digital world is very helpful. To highlight specific features and make them easy to digest, we have many videos on our YouTube channel. You can check out our Hack videos here: https://youtube.com/playlist?list=PLq2peOrjGDZV-iHpJjAV\_RtN08QJxELQx. To navigate more than one feature at once, we encourage you to use the Client Hub! This will allow you to have multiple Hubs open at once so you can view a client's notes, protocols, completed forms, client file, etc., all at the same time on the same tab. To learn more, visit this link: https://help.practicebetter.io/hc/en-us/articles/360019185872-Using-Client-Hubs. If you ever have any questions, please check out our Help centre by visiting this link: https://help.practicebetter.io/hc/en-us. Thanks for being a part of our community, we're looking forward to supporting your growth! - The Team at Practice Better

ES

Emma S.  
Clinical Nutritionist (CNP)  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best Practice Software I've Used..."

December 8, 2022

5.0

Practice Better has gifted me time, increased revenue, seamless integrations with other software, client compliance & peace of mind. I couldn't run my business without it!

Pros

I could not run my practice without Practice Better. The design is intuitive & easy to use for both the client and practitioner alike; with smart features that have streamlined my business to save me time and effort.

Cons

I cannot think of anything that I do not like about Practice Better; I recommend this software to all my colleagues.

Review Source

Response from Practice Better

December 19, 2022

Hi Emma. We're really grateful and appreciate you taking the time to share your experience with us! We love knowing Practice Better has been easy to use, helped save you time, and allowed you to run your practice smoothly! Thank you for taking the time to leave your review. We're lucky to have you as a part of our community. We're excited to cheer you on as your business flourishes! - The Team at Practice Better

AD

Andrea D.  
Owner/FNTP,RWP  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Long time user"

December 9, 2022

5.0

Love LOVE love the customer support.

Pros

I have used this product since it's launch. I have been impressed with the software and the changes the team has made as we the users have made requests. It is always evolving and improving. My clients like the ease of a one stop shop hub for all their information (billing, appts.,protocols, etc.)

Cons

There aren't any cons for me as this software meets my current needs.

Review Source

Response from Practice Better

December 19, 2022

Hello Andrea. Thank you for being a long-time Practice Better user and leaving such a valuable review. We're happy to offer an all-in-one software that's seamless to use for you and your clients. Feedback and amazing ideas from people like you help us make improvements and enhancements! We're excited to continue to grow together. Our Support Team is always here! We wish you continued success. - The Team at Practice Better

SS

Shivani S.  
RD, Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Absolutly Amazing Software for Health Professionals, Dietitians"

December 8, 2022

5.0

Excellent. Love it!!!

Pros

Ease of use, integration with other platforms, food record, all in one platform

Cons

Hard to say but may be not able to personalize it on the apps for patient with company colors.

Review Source

Response from Practice Better

December 19, 2022

Hi Shivani! Thank you for taking the time to leave your review. We hope that having all your go-to features in one platform has helped improve your day-to-day processes and given you some time back! Thanks for leaving your feedback on a branded App; we invite you to submit a feature request if you haven't already. You can do that by submitting a ticket from your portal. We're happy to have you a part of our community! - The Team at Practice Better

JD

Jennifer D.  
Intuitive Eating Counselor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "One of the best tools for my coaching practice!"

December 8, 2022

5.0

I am very happy with Practice Better and it is my go-to tool for onboarding and working with individual and group clients.

Pros

It is easy to use and includes a lot of features

Cons

I wish I could have complete control over the journal feature to make changes that are applicable to my practice (ie nothing to do with tracking but prompts)

Review Source

Response from Practice Better

December 19, 2022

Thank you, Jennifer, for taking the time to share your feedback and for being a part of our community. We're so happy that you're finding Practice Better easy to navigate and that it's one of your go-to tools for your coaching practice. We loved hearing your idea about advanced journal features! If you haven't already, please submit any future feature requests directly from your portal for our product team to review. We wish you continued success in your practice! - The Team at Practice Better

MR

Molly R.  
Registered Dietitian  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to navigate telehealth platform "

December 8, 2022

4.0

Pros

Scheduling clients is easy and managing invoices has been very straightforward. Very user-friendly platform for both team members and clients

Cons

Would be great if the "tasks" feature was more visible on a client's profile, I find I sometimes miss this as it is off to the right side.

Review Source

Response from Practice Better

December 19, 2022

Hi Molly - we're so happy to hear that your experience has been user-friendly for you and your clients (this is equally important to us!). Here are a few ways to find your tasks: 1. On your dashboard, when you first log in. 2. On the left side navigation bar, under "Tasks." 3. At the top of your dashboard, under "Complete a Task." 4. In Programs (if applicable), where tasks are added within modules. We hope this helps! Our Support Team is here to help - you can connect with them by submitting a ticket directly from your portal. Thank you for sharing your review with us and our community! - The Team at Practice Better

AR

Alexandra R.  
Functional Medicine Certified Health Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very recommended for all healthcare professionals"

December 8, 2022

5.0

Pros

I like that I can find all the needed services for my health coaching business (meeting scheduling, billing, client data storage, file sharing, chat function, course creation, etc.) in one place, and there is no need to use different software. Many things can be automatized in PracticeBetter as well, reducing manual work.

Cons

There is nothing I like the least......

Review Source

Response from Practice Better

December 19, 2022

Hello Alexandra. We're so happy that you've been able to consolidate all of your most important resources on Practice Better - hopefully freeing up time to focus on doing what fuels you! Thank you for leaving a thorough review; we look forward to celebrating all of your success! - The Team at Practice Better

KD

Kelly D.  
Nutrition therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "This organizes my life! "

December 8, 2022

5.0

Love that PB saves me so much time with billing and in searching for documents related to clients. I also love that it connects to various platforms like Cronometer and Fullscript.

Pros

I like best that everything is in one place with client records, notes, my schedule etc.

Cons

Multiple clicks to get where you're going. Setting up scheduling/availability functions not super intuitive.

Reason for choosing Practice Better

n/a

Review Source

Response from Practice Better

December 19, 2022

Hello, Kelly! It's great to know Practice Better has helped organize your life - thanks so much for taking the time to share your experience. We agree that having all of your resources in one place, is a huge time-saver! To manage your availability, check out this Help article: https://help.practicebetter.io/hc/en-us/articles/231968947-Managing-Your-Availability. If you ever have any questions, we invite you to connect with our Support team by submitting a help ticket directly from your portal. Thanks for being a member of our community! - The Team at Practice Better

RO

Rachel O.  
Functional Dietitian  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use for me and my patients"

December 8, 2022

5.0

Without PB I simply would not have a CLUE on how to conduct my business

Pros

It was so easy to set up and a business newbie

Cons

There are some features that a bit comlicated to use and some features are only available to more expensie packages, which are quite expensive.

Review Source

Response from Practice Better

December 19, 2022

Hi Rachel. We know how important it is to find the right software for both you AND your patients! We're so happy you discovered that with Practice Better! For help navigating our features, we have fantastic Help articles (Check them out here: https://help.practicebetter.io/hc/en-us) We also have a dedicated Support Team for .. you guessed it - extra support should you require more assistance. In terms of our various plans, we offer four subscriptions with varying prices so that we can flexibly support you with tools and resources as your business grows. Thanks again for being a member of our community. We wish you continued growth and success! - The Team at Practice Better

RM

Rachel M.  
Holistic Nutritionist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I love Practice Better"

December 8, 2022

5.0

As above;

Pros

It's easy to use and is so multifunctional. I can schedule, communicate and run one on one consultations and group programs all in one.

Cons

can't think of anything, I haven't had any big issues, any concerns have been resolved quickly

Review Source

Response from Practice Better

December 19, 2022

Hi Rachel. We appreciate your enthusiasm and for sharing your love of Practice Better! Thank you for being a valued member of our community. Ease of use is important to us, and we hope that having all your tools in one platform has helped improve your day-to-day processes! We wish you continued success. - The Team at Practice Better

CG

Celina G.  
Chiropractor  
Alternative Medicine  
Used the software for: Less than 6 months

### "Practice Better"

February 8, 2024

5.0

Pros

I like that it integrates with Zoom for telehealth and client meetings, also learning was super easy loved that the information is clear and concise. I also like that i can create programs or chose programs, like drinking water challenges or journals that are done and send to patient/client.

Cons

I have not found anything yet that I have not liked. It is working for what I need.

Review Source

OA

Oksana A.  
Md  
Medical Practice  
Used the software for: 6-12 months

### "Very inexpensive product "

December 8, 2022

4.0

Good customer service and support

Pros

Customization , A lot of educational videos ,

Cons

Not user friendly for the patients . Patients complain that programm is confusing to use

Review Source

Response from Practice Better

December 19, 2022

Hi Oksana, thanks for leaving your valuable feedback! It's great that you've found value in the educational videos, have found guidance by connecting with our Support Team, and have explored how to customize your account to make it your own! We're sorry to hear that your patients aren't finding their experience as user-friendly, and we're always looking for ways to improve! We'd love to hear more about this so that we can better support you and your clients. Feel free to submit a ticket to our Support Team directly from your portal. We're looking forward to being here to help as you scale your practice! - The Team at Practice Better

VT

Venita T.  
CEO Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Nice App that is very easy to set up! "

October 24, 2023

5.0

Overall I am very happy with this app and have not had any issues using it. Set up was also VERY easy which is a HUGE bonus when setting up for kids to use.

Pros

We learned about Better Practice through a medical professional who uses it to manage his patience. Downloading the app was easy and getting started was a snap! I would refer this app to anyone looking to manage clients with ease. 3 family members use this app with ease including my 14-year-old son so always nice to see an app made easy for kids to use..

Cons

I would like to see an update allowing the user to send a response to a requested meeting before accepting, canceling or rescheduling the request. I may have overlooked this as a feature but I tend to just cancel and then add a comment. Would be better if I could start a conversation regarding the request before making a choice.

Review Source

EG

Erica G.  
Dietitian and Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great decision! "

December 9, 2022

5.0

Love it!! Great product in keeping everything organized and great educational materials for the practitioner to grow her business!

Pros

I love the ease of use in keeping my patients’ records organized in a way that is specific to my practice. And I highly recommend taking advantage of their webinars and videos to help grow your business. They have so many resources available that are extremely helpful!

Cons

I would like to be able to do add-ons to a program purchase.

Reason for choosing Practice Better

Had all the features I was looking for, good price, recommended by other experts

Review Source

Response from Practice Better

December 19, 2022

Hi Erica! Thank you so much for taking the time to share your experience with our community. Ease of use is so important to us, and we're happy to hear you've joined in on our webinars and spent time watching our videos. Thanks for being a part of our community! We look forward to watching you grow your practice. - The Team at Practice Better

GK

Gretchen K.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Great until you need customer service support."

April 14, 2021

4.0

customer service is awful. The product is great until you need help.

Pros

Ease of use, makes my life easier when working with clients.

Cons

I really like the software. I have referred it to other people.

Reason for choosing Practice Better

I like their product more.

Review Source

MS

Megan S.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Solid Software -- Lacking essentials"

April 7, 2020

3.0

Pros

This software is fairly robust for the price and offers a lot with a good amount of pricing tiers. Clients enjoyed the app and it was fairly well laid out despite some occurrences of unnecessary clicks to get to a destination.

Cons

There is no option to do recurrent scheduling or weekly scheduling automatically. This is huge. For the average caseload of 25 clients x 52 weekly appointments -- that is 1,300 appointments I would have to manually enter. The cancellation automation is weak and difficult to set up and for those who utilize insurance based practices, that is equally confusing and difficult to manage in app. Due to these deficiencies, my organization left Better for a more robust experience elsewhere.

Review Source

KD

Kevin D.  
PA  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PA review "

December 8, 2022

4.0

Pros

Ease of use for notesIntegration of features

Cons

Programs Not having a done for you option

Review Source

Response from Practice Better

December 19, 2022

Hi Kevin. Thanks for taking the time to leave your review and for being a valuable member of our community. It's great that you're finding Practice Better's features easy to use! We wish you continued success. - The Team at Practice Better

JS

Jalyn S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good for private practice"

November 9, 2021

5.0

Pros

Pretty intuitive in terms of setup and use. Able to create or import templates for charting.

Cons

Cost. Can only have 10 clients for the lowest priced plan, which is $30. Can’t use offline.

Review Source

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