# Practice Better Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Practice Better the right Medical Practice Management solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159263/Better/reviews --- Practice Better 4.8 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 9th, 2026 # Reviews of Practice Better Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews PT Pamela T International Board Certified Lactation ConsultantIndividual & Family Services, Self-employedUsed the software for: 1-2 years. “I love that the platform has everything I need in one place: Booking, invoicing, charting, online course building and secure messaging with my clients. When I need to learn how to use something in the platform, the easy-to-follow instructions and videos are very helpful!“ January 13, 2026 DM Diane M Owner and Natural Health PractitionerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Invoicing module - cumbersome to use when have lots of different inventory items and it takes a long time + cannot offer discount on certain products and NOT on consultations + getting bit pricey with all the increases in last almost 6 years“ January 13, 2026 MK Michael K Doctor and OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to schedule appointments, manage client records, and communicate seamlessly with my clients all in one place.“ May 31, 2024 MW Meagan W Personal TrainerHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “The lack of customization for journals, which clients could potentially track their workouts in, is also slightly annoying.“ January 15, 2026 BL Bree L Holistic Health PractitionerHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I love the accessibility for clients to see their protocols, notes and upload medical files easily.“ January 14, 2026 JA Joshua A Managing DirectorMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Over the past three months, I’ve been stuck in a frustrating cycle of trying to address a basic issue with logging client calls. Despite numerous attempts to reach customer support, each response takes a day or more, and solutions have been either incomplete or ineffective. When I tried scheduling a support call, I was given a two-week waiting time—a completely unreasonable delay for anyone needing timely solutions in a fast-paced practice.“ October 30, 2024 ML Maria L Registered DietitianHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I like the all in one faxing, charting, uploading of documents, app set up, programs, protocols, patient portal and stripe billing and payment. “ May 28, 2024 CM Cara M RDNHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I also think that the pricing is getting too expensive for my small practice of 1 person“ January 13, 2026 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris K. Holistic Nutritionist Health, Wellness and Fitness Used the software for: 6-12 months ### "Practice Better Makes My Practice Great!" May 28, 2024 5.0 Practice Better has transformed the way I manage my clients and educational programs. Its comprehensive features, overall ease of use, and exceptional support make it an essential tool for any healthcare provider looking to enhance their practice's efficiency and quality of care. I highly recommend PB to my colleagues and peers in the nutrition and wellness industry. Pros Practice Better provides robust client management capabilities. It allows me to maintain detailed and organized records for each client, including medical history, treatment plans, and progress notes. The ability to easily update and retrieve client information has streamlined my workflow and improved the accuracy of my record-keeping. I also appreciate that it offers a high degree of customization, allowing me to tailor the platform to my specific needs. Whether it's customizing client intake forms or setting up reminders for follow-up appointments and educational sessions, the flexibility of this software has been a major benefit. Finally, the EHR platform is HIPAA-compliant, ensuring that client data is protected and secure, giving me peace of mind. As a side note, I love how That Clean Life and Practice Better partnered together to make my professional life so much easier! Thank you. Cons There are so many tools to explore and utilize in Practice Better, that I sometimes forget how to do things and have to retrain myself. The positive is that PB has tutorials and great customer service that help me navigate these times when I get stumped. Review Source SH Shannon H. CEO Hospital & Health Care Used the software for: 2+ years ### "Good job. Longer email list " September 8, 2024 5.0 Love it. I really love that ifs an all in one system, the customer service has been great too Pros It’s an all in one system. And it’s an easy to use system. Cons I wish you could send more emails for a larger email list. Currently a list of over 15k Alternatives considered [Healthie](https://www.capterra.com/p/167439/Healthie/) Reason for choosing Practice Better Easy to use and set up making it less confusing Review Source AD Anika D. Registered Dietitian Health, Wellness and Fitness Used the software for: 1-2 years ### "Review - December 8, 2022" December 8, 2022 3.0 I would give PB a 3/5 in terms of my overall experience. I like the interface for the practitioner facing, but I've had many complaints from clients about the technical difficulties that they face. In the past 4 days, I've had to reschedule 2 patients, which is >$350 worth. This has put me at great unease during my busy days, where I may have 10 patients (~$1000 income), which could be jeopardized. Pros Works well for patient records and chat functioning. - labs function is great to share info with practitioners Cons lack of reliability for video calls- frequent issues with video calls not working- troubleshooting/tech support is not very good, they say the same thing over and over again and the issue is not resolved. Review Source Response from Practice Better December 19, 2022 Hello Anika. We're happy you've had a great experience using Practice Better for tracking patient records, client communication, and labs! Our support team strives to deliver an excellent experience and help as efficiently as possible. We encourage you to check out this article to troubleshoot any Telehealth issues: https://help.practicebetter.io/hc/en-us/articles/360004916111-Telehealth-Troubleshooting-FAQ. Please connect with our team about the technical difficulties your clients are facing; we're happy to help. Thank you for taking the time to leave your feedback and for being a part of our community. - The Team at Practice Better CM Cara M. RDN Health, Wellness and Fitness Used the software for: 2+ years ### "Positive with a few cons" January 13, 2026 4.0 Positive, but costs and payments are getting high for my small practice of one person. I am happy with it with some caveats Pros I appreciate how everything is laid out and having an EMR for my private practice. Ease of use on my end Cons Switching of the payments. I want everything to be in Square and do not want to be charged more for using it. I also think that the pricing is getting too expensive for my small practice of 1 person Review Source RF Rose F. Clinical Nutritionist, Owner and Operator Health, Wellness and Fitness Used the software for: 2+ years ### "Since the Beginning! " June 14, 2024 5.0 So easy to use, especially as a brand new provider. I have over the years started using more and more features. At first I just wanted to schedule and write notes, slowly moved up to protocols and integrating forms. Now I track labs and upload documents to save space on my computer, as well as to protect my files. Pros Practice Better is easy for my clients to use. All ages can easily confirm appointments, chat on messenger, and use the food journaling tool. On my end as the practitioner, I stay organized with saving notes and protocols. Everything is in the same place! Cons There are limited ways to keep track of labs as well as to integrate form mapping. I would enjoy more fillable options for blood work (for example: B12) and a way to pull a Report showing labs tracked over a period of time. Form mapping could be improved by the ability for the user to add custom landing pages for data. Alternatives considered [Healthie](https://www.capterra.com/p/167439/Healthie/) Reason for choosing Practice Better Ease of use, started using Practice Better during school and it was a huge stress relief to not switch gears and start over. I have been grateful ever since! I just went for it and bought an annual plan with no hesitation! Review Source Response from Practice Better July 16, 2024 Hello! We love that working with Practice has been such a gamechanger for you and your practice. We appreciate your feedback on form mapping and lab tracking, and our product team will take this into consideration. Thanks so much for taking the time to leave your review! - The Team at Practice Better KD Katrina D. Founder, Registered Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Best Bang For Your Buck! So user friendly for the patient and practioner" May 28, 2024 5.0 It's been great! I have used other medical record platforms but have always come back to practice better. Pros It is easy to use, and everything is in one place. I don't have to have a different scheduling app and medical record and payment processor - everything is right in one place. Cons I think that building out my resource library was a bit difficult and not as user friendly as I would like it to be, but that is very minor when considering the benefits. Alternatives considered [Healthie](https://www.capterra.com/p/167439/Healthie/) Reason for choosing Practice Better Customization, ease of use, cost. Nothing compares! Review Source BB Breanna B. NBC-HWC Health, Wellness and Fitness Used the software for: 2+ years ### "The Best Client Management Software" May 28, 2024 5.0 Practice Better is fabulous - it has everything I need to run a successful coaching practice as well as fabulous features for running group programs and courses. I love that I don't have to break the bank to have a program that's got all the bells and whistles! Pros I love the ease of use for myself and my clients. I love the organization and the weight it takes off of me for creating group programs, scheduling and housing my client's information. Cons I wish that it was a little less clunky and a little more aesthetically pleasing - the pros outweigh the cons for sure. Group programs or courses are a little clunky as well - it does the job but there are other platforms that are "prettier" and a little easier to use for programs and courses. However I love PB so I will wait for a more aesthetic update because function is everything to me. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/) I wanted a one stop solution for everything instead of multiple products - PB hit everything I needed. Review Source RK Rima K. Owner, RDN Health, Wellness and Fitness Used the software for: 2+ years ### "Practice Better makes running a private practice easier" May 30, 2024 5.0 I love Practice Better. I have been using since January 2020 and it has made my work life easier and is a more seamless experience for my clients. While PB is not a cheap investment, it probably saves me money in the long run because of all of the awesome features included in the program... from scheduling, client outreach, program landing pages, EMR, HIPAA-compliant communications and more. Pros I love that PB is a one-stop shop for most of my private practice needs. I love the fact that I can use PB with clients from the initial communication/interest survey to the end of my wellness journey with clients. PB makes all of the administrative tasks of running a small practice easier and less painful! Cons There are really very few cons of PB. I do wish the calendar/scheduling feature was a little more flexible/user-friendly. I find the calendar a bit cumbersome to set up/change but it is do-able and having it all in one place makes it worth the while. Switched from [Healthie](https://www.capterra.com/p/167439/Healthie/) Wanted a program that offered even more functionality. Review Source CS Cayla S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Streamline with Practice Better" May 28, 2024 5.0 Practice better has, without a doubt, leveled up my practice. Pros PB is user friendly both to practitioner and client; it includes all the features I need to run my business smoothly, and helps me to stay organized. Cons I really can't think of anything! I find all of the features straightforward, easy to use, and helpful! Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Practice Better More user friendly, and allowed me to customize the taxes on services, since I operate virtually in multiple provinces. Jane did not offer this functionality. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) I had to create too many workarounds to make the products work for my business. PB includes everything in one place, so it was a no brainer. Review Source MM Matthew M. Holistic Practitioner Health, Wellness and Fitness Used the software for: 1-2 years ### "Practice Better Review" January 27, 2026 5.0 Overall I enjoy my experience with Practice Better, and would recommend it to others who do not use this software in their practice. Pros Practice Better is a fantastic software that I use in my practice regularly. From booking patients, to analyzing their test results and scheduling appointments, Practice Better is very straightforward to use. Cons It takes some time to learning the software, also the price per month can be a little more affordable. Review Source ML Maria L. Registered Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "It's all here in one place!" May 28, 2024 5.0 VERY GOOD BUT NEEDED TO HIRE AN ASSISTANT FOR HELP WITH THE PROGRAM SET UP. \[sensitive content hidden\]. Pros I like the all in one faxing, charting, uploading of documents, app set up, programs, protocols, patient portal and stripe billing and payment. Cons I would like to be able to add attachments and posts in the broadcast messages Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing Practice Better ALL IN ONE SITE FOR FAXES, CHARTING, PROGRAMS, BILLING, SUPPLEMENTS ETC Review Source JZ Joanne Z. Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Love Practice Better" May 28, 2024 5.0 Love using practice better and makes my life easier. Pros Easy to use and intuitive UI. The best practice management solution for nutritionists. The cost is reasonable and I have no complaints. Cons I wish it was integrated with TELUS eClaims - the integrations ecosystem could be better which I'm sure it will over time! Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Reason for choosing Practice Better It's a more secure means of charting and it's an all-in one platform that lets me easily schedule and remind clients of appointments. Review Source KM Kate M. Board Certified Nurse Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Great product for health coaches!" May 28, 2024 5.0 Practice Better has been a phenomenal tool in my business. My clients and I both appreciate the smooth experience using this EHR. Pros Practice Better is one of the best choices I made when launching my business. It's simple to learn, straightforward, and has everything I need in one product. Adding new clients, billing, charting - whatever I need is available with Practice Better. I really appreciated the grow-with-you pricing plans. Cons It needs a Microsoft 365 integration! I did not have good luck with clients being able to upload forms, so I use an extra step there. Reason for choosing Practice Better I saw a demo of Cohere. I might have chosen them at the beginning, but it's a different product than I need for my business at this time. Review Source AS Annie S. Nutritionist Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing Platform! " May 29, 2024 5.0 Overall, I am really happy with Practice Better and have already recommended it to other practitioners in my field. It has streamlined a lot of processes for me and the time that has saved is a huge plus! Pros There are so many things that Practice Better does well. One of the main things I have found extremely useful are all the integrations. I am a nutritionist and so I write a lot of protocols and do a ton of supplement recommendations and being able to do this in one place makes my life a lot easier. I also appreciate that they provide templates for forms that you can then customize as you need. Again this helped out a lot especially in the beginning of my practice when I was creating all my intake forms. I have gotten great feedback as well that it is user friendly for my clients. Cons The biggest con for me is that sometimes it doesn't feel as intuitive in terms of where to find certain things. Sometimes it takes me a while to find what I am looking for, however I am also not a tech savvy individual haha so this could be taken with a grain of salt. Review Source KM Kristen M. Certified Nutritional Practitioner Health, Wellness and Fitness Used the software for: 2+ years ### "A Necessity To Every CNP " May 30, 2024 5.0 Pros This is an all encompassing practice management system that allows for me to capture everything necessary to run my practice as a Certified Nutritional Practitioner in an organized manner for both my clients and I. I love the integration with That Clean Life too as this makes food journaling seamless for my clients. Cons I find it challenging for new clients that I have calls with to figure out the video chat - whether it be the sound or being on video itself, many times I need to send them a new link for Zoom. Review Source NE Natalie E. Nutritionist Health, Wellness and Fitness Used the software for: 1-2 years ### "Love the functionality and support" May 28, 2024 5.0 Love the customer service. I’ve always been helped quickly with random glitches. Pros It has features for me to grow into with groups and online courses. It has the option to create tags for clients for managing leads and new clients. I love the integration with fullscript too. Cons It is a bit hard to learn the calendar set up and the settings for group sessions. I wish they had an option in journals for ketone and blood sugar readings and integration with chronometer. Review Source RT Ricky T. FDN and NC Alternative Medicine Used the software for: 1-2 years ### "I love this product!" May 28, 2024 5.0 Pros Practice Better is incredibly user-friendly and gives my clients a professional impression of my practice. It's easy to set up and manage, and I use it daily for all my practice needs. Cons Need more protocol templates. I also wish we could have more 3rd party integrations and maybe AI. Review Source KP Krystal P. Christian Health Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "If You Are on Fence.... Use Practice Better" May 28, 2024 5.0 Overall, this has helped me start my personal health coaching business get off to a great start. Pros This is the most user friendly platform anyone can use. The price point provides flexibility for new users with low start-up costs. Scheduling is a breeze and keeping client records organized makes it easy. Cons Nothing as of yet! I have loved all the features. Reason for choosing Practice Better This was recommended to me from \[sensitive content hidden\]. Review Source JS Joyce S. Sole proprietor Health, Wellness and Fitness Used the software for: 2+ years ### "A lifesaver when ramping up for telehealth" May 28, 2024 5.0 I could not run my practice without Practice Better. It makes me a better clinician as well as helps me to stay organized. That I work from any location Pros Really appreciate the snippet function when writing notes Cons Unable to search the calendar for events. Review Source RR Rosemarie R. Owner Hospital & Health Care Used the software for: 1-2 years ### "All in one" May 28, 2024 5.0 So far, so good; I like that the platform offers all in one. Pros I love all the features and how easy is to use Cons I would set up automated emails and see trends on specific forms; for example, MSQ gets an improvement graph. Review Source JM Jesica M. Pharmacist and Naturopath Health, Wellness and Fitness Used the software for: 1-2 years ### "Fantastic Program for a Functional Medicine Practitioner" May 29, 2024 5.0 it has been a great experience, decreasing the amount of time it takes to make recommendations for each patient, and the tagging feature of who still needs recommendations and what they initially came in for is amazing. Pros ease of use, patient portal, can house programs and templates Cons I wish it could integrate with my iPhone calendar for appointments Review Source MV Michelle V. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "love practice better" May 30, 2024 5.0 My overall experience with Practice Better has been great. I truly appreciate having all my items in one place and that I'm able to choose a plan that will include my brand colors. A little thing but was important to me. Pros I have enjoyed using practice better. With me just starting it has been nice to have most things in one place. I hope to utilize it more as my business grows. I'm in school and most people are wanting to start their own business and I always mention this platform for them to start off with. Cons The calendar scheduling is a little tough, but I'll get used to it. Review Source KT Katherine T. Naturopathic Doctor/CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Practice Better, A Major Improvement In My Practice " December 8, 2022 5.0 Excellent. Has help put organization and processes into my practice. Helps with automations and saves a whole lotta time! Pros It has so many features and integrations. Lots of support from staff. Endless possibilities! Cons It's been 1.5 years for me to get to where I am at. I wish I could learn the ropes faster than I have. Reason for choosing Practice Better My colleague highly recommended it. \[SENSITIVE CONTENT\] Switched from [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) I could never get into Charm. Review Source Response from Practice Better December 19, 2022 Hi Katherine. Thank you for leaving a detailed review! It's fantastic to hear that Practice Better has helped improve your practice and that you've explored different features and integrations. We hope the time you've gained has allowed you to spend more time focusing on what you love most about your job! If you're looking for helpful tools to help you make the most of your account, we recommend checking out our YouTube Channel: https://www.youtube.com/c/PracticeBetter/videos. We're excited to cheer you on as you continue to grow and help more people! - The Team at Practice Better LA Lorraine A. Managing Partner Health, Wellness and Fitness Used the software for: 1-2 years ### "Very happy with Practice Better" December 8, 2022 5.0 Overall, this program helps with keeping information in one place, monitoring diet needs, adding protocol recommendations, billing, chat options, and much more...all in one place. Since I am the only user, help is a click away. This is important to me. Pros The Better program has many useable features that I need to keep me on track. I can keep notes, updates and add what I need to when I need to for each client. I most like that there's help immediately when I get stumped. I also like the seminars to learn about more features and to make it all work even better. Cons I need more assistance with setting up to use all features. I don't think I'm using everything to it's fullest. The invoicing part needs to allow editing (adding or editing original posts). Reason for choosing Practice Better I use more than one program Review Source Response from Practice Better December 19, 2022 Hello Lorraine. We're thrilled to know that you're happy with your experience, have optimized many features to help keep you on track, and have utilized help from our Support Team when you need it! We'd love to hear more information to assist with your question regarding invoices. If you haven't already, please connect with our Support Team directly from your portal and they'll be happy to help. Thank you for your feedback; we're excited about your continued success. - The Team at Practice Better OA Olga A. Nutritionist Health, Wellness and Fitness Used the software for: 1-2 years ### "All in one place" December 8, 2022 5.0 Pros The platform has everything I need to run my nutrition counseling practice online. It’s all in one place, tons of automations and integrations with my marketing platform, supplement dispensary etc. Cons I’m pretty tech savvy so it was easy for me to transition. It offers a lot of functionality and it might seem overwhelming at first. But they provide amazing support and with time and patience I have it exactly the way I want it. Review Source Response from Practice Better December 19, 2022 Hi Olga! It's great to know you're finding everything you need to run your practice smoothly on Practice Better. Thank you for sharing your feedback - we're so happy that you found it easy to transition to Practice Better and leaned on our Support Team for assistance when you needed it! Our team is always here to help and we're looking forward to having you a part of our community as you continue to grow! - The Team at Practice Better Talk to a Capterra advisor for free and get results within 15 minutes.