# Practice Better Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Practice Better Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more.

Source: https://www.capterra.com/p/159263/Better

---

# 

 Practice Better Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Practice Better

## What is Practice Better?

An all-in-one practice management and EHR solution built to fuel the success of health & wellness professionals and their clients. Trusted by thousands of practitioners across the globe, our platform simplifies how wellness professionals operate their businesses with a comprehensive set of features that manage booking, billing, telehealth, charting, client engagement, online programs/courses, and more.

## What is Practice Better used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Nutritionist](https://www.capterra.com/nutritionist-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/)

Overall rating

Based on 96 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Starting price

$35

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Practice Better alternatives

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (3,164)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/)

Starting price

$22.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/159263/Better/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

5.0 (63)

57.14% of 63 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

4.8 (53)

58.49% of 53 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Management

4.8 (49)

61.22% of 49 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Management

4.7 (44)

63.64% of 44 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Patient Scheduling

4.7 (43)

51.16% of 43 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Charting

4.7 (35)

54.29% of 35 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Practice Better 125 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Complete outstanding payments

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Notify large groups of people simultaneously about important updates.

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Digitally sign online documents

Reminders sent via email

Create and securely store digital patient records

Public or private sharing of digital files such as documents, audio/video, images, and more

Documentation of food and calorie intake

Serves chiropractic practices

For mental health professionals providing therapy to multiple patients at the same time

Software designed for the healthcare industry

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Establish measurable goals and objectives and track their progress over a specific period of time

Automatically find mutually available meeting time slots across multiple calendars

Suggesting health goals and plans to clients or patients

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Activities related to the initial admission of a charge into the organization's care

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Receive lab results electronically

Laboratory test results

Ability to chat online in real time

Applying knowledge of food, nutrients, food habits & preferences to analyze nutritional content and plan wholesome and attractive meals

Manage billing and payments for a healthcare provider

Records of patients' medical history

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Track and monitor patient no-show rates

Searchable database containing the nutrient values of food items

List of nutrients or ingredients present in food items

Scientific process of assessing the types, amount & nutritional content, including calories, vitamins & minerals for food/food products

Nutritional content of the food consumed on a daily basis

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Allows medical providers and/or customers to request previously filled prescriptions online

Track and organize online shifts

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Reminders sent for balance/payment due

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Reporting on how each user, task or process has advanced since its initiation

Schedule repeating appointments based on a duration of time

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Exchange messages in a secure and encrypted manner

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide integration with third-party telehealth applications

Provide online therapy to patients/clients through secure video sessions

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Connect with meeting participants remotely over video

Speaking to a doctor or healthcare professional using online video tools

Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (96)

4.7

Based on 96 reviews

## Pricing

Value for money

4.4 (93)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/159263/Better/pricing/)

Starter

$35.00

Other,Per Month

It includes:

-   Telehealth
-   Mobile App
-   Invoicing & Payments
-   Ehanced Food Database
-   Barcode Scanning
-   Lab & Dispensary Integrations

Professional

$69.00

Per Month

Plus

$99.00

Per Month

Team

$155.00

Per Month

Value for money

4.4 (93)

4.4

Based on 93 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

Fitbit](https://www.capterra.com/p/195323/Fitbit-Care/)[

Cronometer Pro](https://www.capterra.com/p/265766/Cronometer-Pro/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (89)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (89)

4.6

Based on 89 reviews

## User reviews

Overall rating

4.8

Based on 96 reviews

Filter by rating

5(79)

4(14)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MM

Matthew M.

Holistic Practitioner

Health, Wellness and Fitness

### "Practice Better Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 27, 2026

Overall I enjoy my experience with Practice Better, and would recommend it to others who do not use this software in their practice.

Pros

Practice Better is a fantastic software that I use in my practice regularly. From booking patients, to analyzing their test results and scheduling appointments, Practice Better is very straightforward to use.

Cons

It takes some time to learning the software, also the price per month can be a little more affordable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Meagan W.

Personal Trainer

Health, Wellness and Fitness

### "Great platform with versatile uses."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 15, 2026

Overall this platform serves about 85-90% of my needs, and as I work through school and move towards a counselling practice, I’m sure it’ll continue. As well, they’re always improving the platform so I see no reason not to stick around for the long haul!

Pros

It’s a super easy tool for managing both my consistent clients, as well as the events that I run throughout the year. I like being able to have programs created in the account as well, and it links nicely to my email manager.

Cons

As much of what I do is personal training, the workout tracking abilities could be improved a bit. The lack of customization for journals, which clients could potentially track their workouts in, is also slightly annoying.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reasons for choosing Practice Better

Could have a program set up within the same platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Meagan, thanks so much for the great review. It's so cool to hear about how much the platform is helping you in your practice, and even better to hear that you'll be here for the long haul! That's good feedback about the journal customization. I'll absolutely pass it on to our team for future development consideration. Thanks again! Jake @ Practice Better

BL

Bree L.

Holistic Health Practitioner

Health, Wellness and Fitness

### "It Has Been a Game Changer in My Holistic Health Practice"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 14, 2026

It has been a game changer in my Holistic Health practice. Makes administrative work less daunting and having everything in one place for back-end but also client facing is so helpful. Easy integration to other websites and platforms and love the set up for notes and protocols.

Pros

I love the accessibility for clients to see their protocols, notes and upload medical files easily. Links and booking is simple and straightforward. Options for programs vs sessions is extremely helpful. Affordable and lots of support from the company to troubleshoot.

Cons

Adding colour ‘changes’ or a $ sign to the calender for clients who’ve paid for their session. Sometimes losing voice connection or video for clients using their phone on a web browser esp for first time clients.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reasons for choosing Practice Better

As a solo entrepreneur it fit my needs better, also way better for note and protocol building which is most important in my practice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Bree, thanks so much for the great review. Hearing that Practice Better has been a game changer for your holistic health practice is music to our ears! Really good design feedback on the payment ($) indicators. I know our team is actively working on refreshing various parts of the platform, and this will be helpful info for them to have. Thank you! Jake @ Practice Better

DM

Diane M.

Owner and Natural Health Practitioner

Health, Wellness and Fitness

### "Highly recommended "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2026

Good and valuable tool for every wellness practitioner. Starting using PB with using Basic Info, then scheduling, then notes allow for great learning curve :)

Pros

It is easy to use + everything under one umbrella + adding new features as we make suggestions + great customer service team when we have questions

Cons

Invoicing module - cumbersome to use when have lots of different inventory items and it takes a long time + cannot offer discount on certain products and NOT on consultations + getting bit pricey with all the increases in last almost 6 years

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

not sure what Jane it was, used it for over a month and did not like how it was and was not giving me what I was looking for as I was converting from paper to online info ; PB was closer to what I was looking for

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Diane, thanks so much for the great review. I'll pass your kind words about our customer service team on to them :) Regarding invoices, I'm sure you've checked out our help center, but figured I would pass some more resources along just in case. There are a lot of ways to configure advanced settings in invoices that may be able to help offer a solution to what you're running up against. Feel free to take a look, and if you'd like to chat more with a member of our team, we're always available to help! https://help.practicebetter.io/hc/en-us/articles/115002674848-Creating-and-Managing-Invoices-in-Practice-Better https://help.practicebetter.io/hc/en-us/articles/115002674608-Configuring-Invoice-Payment-Settings

PT

Pamela T.

International Board Certified Lactation Consultant

Individual & Family Services

### "Great platform that has everything!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2026

I really like Practice Better. Other software just didn't have enough features for me to keep my Lactation & Infant Feeding practice organized and seamless.

Pros

I love that the platform has everything I need in one place: Booking, invoicing, charting, online course building and secure messaging with my clients. When I need to learn how to use something in the platform, the easy-to-follow instructions and videos are very helpful!

Cons

I just wish we had gift certificate options. I would love to have an easier way to do this rather than creating coupon codes.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reasons for choosing Practice Better

It had additional features that I couldn't find elsewhere.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2026

Hi Pamela, thank you so much for leaving this great review. It's so awesome to hear you're seeing so much out of the platform, and great to hear that the help center has been valuable as well! I'd love to learn more about your suggestion for gift certificates in addition to the coupon codes available. Feel free to reach out to me at jake.sotir@practicebetter.io so I can better understand and pass the feedback to our team. Thanks! Jake @ Practice Better

CM

Cara M.

RDN

Health, Wellness and Fitness

### "Positive with a few cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 13, 2026

Positive, but costs and payments are getting high for my small practice of one person. I am happy with it with some caveats

Pros

I appreciate how everything is laid out and having an EMR for my private practice. Ease of use on my end

Cons

Switching of the payments. I want everything to be in Square and do not want to be charged more for using it. I also think that the pricing is getting too expensive for my small practice of 1 person

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IN

Ilona N.

Root Cause Therapist

Mental Health Care

### "New to the site but from my limited experience it is great. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2025

I've only been using it for about 10 days and am still in the set up stage but the email prompts and the ease of getting answers to problems are very helpful.

Pros

It is very easy to use with a bit of a lesson which Practice Better offers and provides on a daily basis to ensure the users receive the most from their product. I have a problem with the site and I was able to set up an appointment with the team the very next day to resolve it. The customer service is great and the price is very reasonable.

Cons

Initially the system is a bit complicated but with a little bit of instruction which is easy to find, the problems are easily dealt with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Maria D.

Owner

Alternative Medicine

### "Good for medium to larger businesses "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 20, 2025

It was good, I used minimal features and don't take insurance so can't comment on that. The program was more than I needed and switched after 2 years of using PB.

Pros

\-Ability to customize templates -Run reports for billing and outstanding balances -Appointment reminders -Telehealth

Cons

\-I get a notification at least once per month about some sort of 'glitch'. -The cost is not cost effective for small practices with less than 200 active clients (in my opinion)

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)

Reasons for choosing Practice Better

Cost at the time I signed up (it's gone up since then).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Emmanuel C.

Naturopath

Alternative Medicine

### "My powerful practice assistant"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2025

It's been a few years now working daily with Practice Better and I can't imagine practicing without this powerful platform. I can also build packages, programs. It's also secure and confidential which is a must of course for my naturopathic practice.

Pros

It was worth taking the time to implement the different features in Practice Better. It makes onboarding new clients really easy. Most tools I need daily in my practice are there. No need for an extra booking app, an invoicing software. I manage appointments, reminders, invoices all in one place. Their templates are really helpful too.

Cons

I'd like to be able to build capture pages, landing pages. Unfortunately not available at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

Lise L.

Co-Owner and Registered Dietitian

Medical Practice

### "working with PB"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2025

I have been using PB for just about 3 years. I am still learning how to use some of its features. I really like how you can be seeing clients virtually or in person and using parts of the application you need to manage appointments, billing and notes , really quickly and take your time to learn about many of its other more complex features.

Pros

so many things! how easy it is to set up clients, the food journal capacity how it integrates with your website to offer programs, to have prospect clients reach out to you how easy it is to book appointments , update change appointments that it is HIPPA compliant how you can share your notes or parts of notes with clients how you can easily see your clients recent activity how you can create programs and include video links,

Cons

that it does not yet have access to growth curves for children over the age of two that the price is going up, significantly . the step up to adding more team members is much steeper than some of the other EMRs

Alternatives considered

[Nutrium](https://www.capterra.com/p/173803/Nutrium/)

[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)

Reasons for choosing Practice Better

more capacity to tailor the features and functions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159263/Better/reviews/)

Popular comparisons

[Healthie vs Practice Better](https://www.capterra.com/compare/159263-167439/Better-vs-Healthie)[SimplePractice vs Practice Better](https://www.capterra.com/compare/130710-159263/SimplePractice-vs-Better)

[Jane vs Practice Better](https://www.capterra.com/compare/159263-178984/Better-vs-Jane-App)[IntakeQ vs Practice Better](https://www.capterra.com/compare/147369-159263/IntakeQ-Online-Intake-Forms-vs-Better) 

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