# ClickUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClickUp the right Project Management solution for you? Explore 4584 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158833/ClickUp/reviews --- ClickUp 4.6 (4584) [View alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of ClickUp Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews Comprehensive team collaboration hub 97% positive reviews out of 446 Most reviewers describe team collaboration as seamless, with real-time communication, file sharing, and centralized task management. Tiffany L Founder, 1 employee. "ClickUp's collaboration tools are impressive. Whether it's commenting directly on tasks, using the built-in chat feature, or collaborating on documents, the platform facilitates seamless communication." Frequent slowdowns and lag 77% negative reviews out of 282 Most users report performance and speed issues, including slow load times, lag, and delayed updates, disrupting workflow. Amanda H Manager, 1 employee. "ClickUp is super slow; it lags, freezes, and takes forever to do anything." Productivity-focused task management 95% positive reviews out of 255 Most users report productivity tools, customizable workflows, and integrated features help teams organize, prioritize, and complete work efficiently. CHARLES K Software Engineer, 11 - 50 employees. "It's a comprehensive project management and productivity platform with extremely helpful features to improve productivity and work efficiency." Limited and unreliable mobile app 40% negative reviews out of 271 Some users say the mobile app lacks features, is unintuitive, and often experiences glitches or sync issues compared to desktop. Cari D Health Coach, 51 - 200 employees. "The mobile version needs quite a bit of work - it's less intuitive and crashes often" Highly adaptable project platform 98% positive reviews out of 132 Most users comment flexibility allows tailoring workflows, fields, and organization to match unique team requirements. Martina R CEO and founder, 11 - 50 employees. "We initially chose ClickUp for its flexibility, powerful features, and promise of being an all-in-one productivity platform." Recurring bugs and glitches 56% negative reviews out of 227 Some reviewers describe encountering frequent bugs, glitches, and unresolved errors that disrupt usage and require workarounds. Mohammad U Proprietor, 2 - 10 employees. "Occasional bugs and glitches: Like any software, ClickUp may experience occasional bugs and glitches, which can be frustrating for users." ## Showing most helpful reviews Showing 1-25 of 4584 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MARWA B. Designer Design Used the software for: 6-12 months ### "Powerful but takes time to master" April 18, 2026 5.0 Overall, my experience with ClickUp has been good. It’s a powerful all-in-one productivity tool that works well for managing complex projects and teams. However, it takes time to learn and set up properly. Once configured, it becomes a very efficient system for organizing work and improving productivity. Pros ClickUp offers a wide range of features in one platform, including task management, time tracking, docs, and goal setting. It’s highly customizable, allowing me to organize my workflow exactly how I want. I also like the different views (list, board, calendar), which make it flexible for different types of projects. Cons The platform can feel overwhelming at first due to the number of features. It has a learning curve, especially for new users. Sometimes the app can be slow or laggy, particularly on large projects, and some advanced features are only available in paid plans. Review Source VR Verified Reviewer Science Communication Technician Biotechnology Used the software for: 6-12 months ### "Powerful All in One Tool with a Learning Curve" April 16, 2026 5.0 Overall, ClickUp is a good tool, but it can be hit or miss depending on how well it is set up. It is a powerful all in one tool for managing tasks, working on projects with others, coordinating teams automations processes and making plans. When set up correctly, it makes things a lot easier to find, work together, and get things done by keeping everything in one place. But at first it can be hard to handle because it has so many feature and set up workflows correctly. Some users may also notice that their computer runs slowly from time to time or that advanced customization and automation are little hard to understand Pros People like ClickUp because it puts tasks documents, chats and project tracking all in one place, so they don't need to use more than one tools. It very adaptable letting teams change workflows as needed and its collaboration tools make sure everyone is on the same page. People also like its reporting and make it easier to see how work is going. It is a great value of money compared to other similar tools and it help teams jeep all their work in one place. Cons Users don't like that ClickUp can be hard to use and overwhelming because it has so many feature and ways to customize it. It often has a learning curve, especially foe new users who just want something simple. others say that their performance isn't good, like when big projects take a long time to load. Sometimes, customer supports isn't set up right advanced feature like automation and setup can be hard to understand. Review Source BT Brianna T. Lead Editor Consumer Services Used the software for: 1-2 years ### "Lots of functionality but shady practices " April 5, 2026 3.0 Pros ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.) Cons They will switch your plan or reduce your features without any notice and just expect that you deal with the changes on your account. Review Source Katie C. Founder Marketing and Advertising Used the software for: 2+ years ### "A great project/task management tool with some caveats..." February 19, 2026 4.0 Overall, I think ClickUp is capable of doing a LOT for those managing small to large-scale projects with various team sizes. I'm currently working solo (no team), so I've moved away from ClickUp for a smaller, more simple project management tool to keep things simple and easy to manage. However, I would definitely go back to ClickUp if I needed a more sophisticated system. Even with my complaints, I do find it a pretty powerful tool when used at the proper scale for the business implementing it. I highly advise against trying to use every feature. I've found that using ONLY the features that best support your needs is a much more valuable and efficient way to use the system. I just wish their billing allowed more room for this. Pros Having used ClickUp for various projects with very small teams and for my own solo work, I've found it great at scaling to users needs. Whether you're working on a company-wide initiative or a solo project, you will have what you need to organize the work. I appreciate the automation features, although I sometimes felt limited when what I wanted to accomplish through automation wasn't available for me (I happen to be a person who appreciates a sandbox experience so I can really curate the automations I want). Cons Their billing tiers are incredibly convoluted. Even on a small team or as a solo worker, there were features I would've liked to have access to that were only available at the much higher tiers. It didn't make sense to me to pay so much more per person to unlock one or two features that would've been helpful for our use case. It seems the billing tiers assume that needed features scale predictably with the size of the company, but that's not always true. There are features that would be useful at any size. For example, their Enterprise tier (a tier you need to sign up for a custom demo for before you can see the pricing) is the only tier that you can get conditional logic on forms. That simply doesn't make sense to me. Granted, I don't know the pricing for that so it may not be THAT much more than Business (currently $12/mo/user at the time of this review); however, it seems like those features shouldn't be denied other lower-tier users. My point is, it seems the billing structure is designed to drive ALL users toward the Enterprise level. This can feel really frustrating as a user. Similarly frustrating was the frequent glitches of the software when using sophisticated automations. It seemed either the caching system or something had a very difficult time running automations in real time and needed time to accurately show the correct outputs for the specific automation. It wasn't a dealbreaker for me because it wasn't ALL the time, but it happened frequently enough that many times I had to ditch an automation all together because of this. Lastly, for those with super small teams or who work solo, it can feel very overwhelming with all of the bells and whistles it comes with. On the plus side, many things can be turned on and off for different workspaces, but if you don't know how to do that, it can feel overwhelming out of the box. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ClickUp We very briefly tried Monday, but we didn't like the available views and features. Ultimately, ClickUp won out. Switched from [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[monday.com](https://www.capterra.com/p/147657/monday-com/) At the time, ClickUp offered similar features to Monday and better features than Teamwork. We made the switch at the direction of the owner of the company, and we stuck with it as it worked well for what we needed. Review Source VR Verified Reviewer QA Engineer Information Technology and Services Used the software for: 6-12 months ### "Easy-to-Use Project Management Tool with Powerful Features" April 23, 2026 4.0 My experience with ClickUp has been very good. It has many useful features that make it easy to manage tasks, track projects, and work with a team. At first, it takes a little time to understand, but once you get used to it, it becomes simple to use. Features like task tracking, filters, and Ask AI are very helpful. Overall, it makes project management easier and more organized. Pros I like its simple design and project separation. Its filters make it easy to track any project efficiently. Integration with multiple software tools is straightforward and easy to understand. The Ask AI feature makes it very easy to modify and narrate content, and bug reporting and tracking are simple with a clean, user-friendly design. The alert system with calendar settings is also effective. Ask AI offers good value for money and helps teams collaborate more easily. Cons While ClickUp has many features, it can feel a bit confusing at first, especially for new users. The interface sometimes looks crowded because there are too many options. It can also become slow when working on large projects or many tasks at once. Some features and integrations take time to understand and use properly. Review Source VR Verified Reviewer marketing manager Marketing and Advertising Used the software for: 6-12 months ### "Powerful Project Management Tool With a Learning Curve" March 30, 2026 4.0 Overall, my experience with ClickUp was positive. It is a powerful project management platform with a lot of flexibility, which makes it a strong option for teams that need detailed organization and customizable workflows. While it can take some time to get fully comfortable with the platform, once everything is set up properly it can be very effective for keeping projects on track and improving visibility across teams. Pros What I liked most about ClickUp was how much it brings into one place. It made it easier to manage tasks, projects, deadlines, and team communication without constantly switching between different tools. I also liked the level of customization, especially the ability to set up views, statuses, and workflows in a way that matched how the team actually worked. Cons What I liked least about ClickUp was that it can feel overwhelming at times, especially for new users. Because there are so many features and settings, the platform has a bit of a learning curve. In some cases, it felt like simple task management could become more complicated than it needed to be, and the interface could feel a little cluttered. Review Source Mai M. Managing Director Hospitality Used the software for: Less than 6 months ### "Collab with ClickUP" March 21, 2026 5.0 It's been a very pleasant experience for our team! The built in automation allows our team to truly enhance and maximize their collaborations. Pros I think ClickUp is super useful for my small business. It's a super customizable platform that replaces multiple tools which makes it a great investment. Cons NO cons so far! It definitely streamlines workflows through Kanban boards, time tracking, task automation, which ultimately helps our small teamincrease efficiency Review Source VR Verified Reviewer HR coordinator Design Used the software for: 6-12 months ### "Love ClickUp" May 7, 2026 5.0 I love CU. I find it to be better than other softwares ive used and it also has so many used too. Worth every penny Pros I love the variety of things you can do on CU like taking notes, creating polls and questionnaires, managing employees Cons I don’t like how somethings that are changed on CU affect other things and it’s not very straightforward when you make those changes Review Source VR Verified Reviewer App developer Information Technology and Services Used the software for: 6-12 months ### "Powerful but Complex All-in-One Productivity Tool" April 2, 2026 3.0 Overall, a powerful and flexible platform that boosts productivity, but takes time to learn and can feel complex for new users. Pros Powerful all-in-one tool for task management, docs, and collaboration. Highly customizable with great automation and team visibility features. Cons Steep learning curve and cluttered UI at times. Can feel overwhelming, with occasional lag and slower performance on larger projects. Review Source MK Michael K. Manager Mining & Metals Used the software for: 6-12 months ### "Take control of your tasks!" April 27, 2026 5.0 I use this everyday at work and it seems to keep me very organized. There is also a free version that works quite well. Pros I love the KanBan board. It’s so easy to use and track your tasks. It also allows you to be very detailed about the task and assign people to. Cons It works the best on a computer not so much on an iPad due to spacing on the screen. It’s sometimes hard to scroll down with a touch screen. Review Source VR Verified Reviewer Owner Music Used the software for: 6-12 months ### "Highly Suggested for all Company sizes, even if you are 1 person" November 26, 2025 5.0 I have been loving using ClickUp. It has helped me be more organized and efficient in my work so that I can offer my clients a better service. I love having it and using the automations to keep me working at my best. Pros I work independently but like having a project management software that helps me keep all my tasks organized and helps me run everything smoothly. Most other software's you have to pay for at least 3 seats to start but with Click Up I was able to pay just for 1 seat so I can use it! Cons I found it a bit tricky when 1st starting with it, but once I worked with it more and more I was able to guide myself through it well. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing ClickUp I can set it up for just myself to use. All the other ones I would be paying for seats I don't use Review Source FL Fabian L. Ecommerce Marketing Consumer Goods Used the software for: 2+ years ### "Good value for the money" October 29, 2025 4.0 Good value for the money, usefull and easy to get started. Make tasks and content as well as time tracking available for the entire team Pros Ease of use, simple to get started in, easy to keep of both small and big projects coordinated within the team as well as using it for content scheduling Cons It can be easy to forget about certain tasks that dont have a date and are low priority and some things are hard to use fully unless you have a dedicated PM Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ClickUp Cheaper, easier to use for our usecase and fitted out very "disorganized" and wide marketing/web team better Review Source CF Chen F. Owner Internet Used the software for: 1-2 years ### "All-in-One Project Management That Keeps Everyone in Sync" October 1, 2025 5.0 Overall, ClickUp has been a great tool for managing our project. It keeps everything, from tasks to communication, centralized and accessible, which saves a lot of time. Even with a few minor downsides, it’s reliable and has made teamwork much more efficient. Pros ClickUp makes project collaboration really simple. It syncs smoothly across all team members, and it’s easy to share files, updates, and messages in one place. I like how tasks can be assigned, tracked, and marked as complete so everyone knows exactly what’s going on. It keeps the whole project organized without needing multiple tools. Cons Sometimes the interface feels a bit crowded with too many options, which can be overwhelming for new users. The mobile app also works fine but could be more polished and faster when switching between views. Switched from [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/) The company I worked with has switched to a new app Review Source VR Verified Reviewer Support Engineering Internet Used the software for: 2+ years ### "Everyone should be on ClickUp" February 8, 2026 5.0 The interface is so fast, light, and visually appealing. I love the all-in-one quality but I can never really adopt an all-in-one life because of needing to be on other tools. Pros It is so comprehensive. ClickUp does not get nearly enough credit for the sheer numbers of tools it provides all under one roof. Cons Unfortunately, I can't convince everyone else at my company to use ClickUp, so I end up having to also use Notion, Google Sheets, Linear, Slack. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) ClickUp is lighter, faster, more comprehensive Review Source VR Verified Reviewer President Marketing and Advertising Used the software for: 1-2 years ### "Great All-in-One Project Management Tool" December 12, 2025 4.0 We've used it to manage complex projects across multiple clients. Once setup it really helps to keep the entire team on track. Pros ClickUp's all in one workspace makes it a much more robust platform than something designed for less complex projects, like Trello. It makes collaborating with dispersed teams easy and enables us to keep projects on track and meet deadlines. Cons Because ClickUp is so feature rich, it has a bit more of a learning curve than some of the other options out there. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing ClickUp It seemed to have the best value/price ratio. Review Source MH Moe H. Administrative assistance Financial Services Used the software for: 6-12 months ### "Clickup is my one stop for managing projects and keep my team abreast" June 3, 2025 5.0 Overall, Clickup has made it easier for me to track my tasks, projects, my overall productivity and many more. Its a nice experience Pros What I like most about Clickup is that I can create a visual layouts, diagrams when brainstorming. I can also track my timesheet without needing to switch app. Cons what I like least about Clickup is the lag and delay especially when dealing with complex documents and AI suddenly crashing when using it to create a document. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) I switched to Clickup because it has better in depth features than trello and offers built in document in feature Review Source Christopher D. Head of Tech Solutions Utilities Used the software for: 6-12 months ### "A Powerful Tool If You’re Ready to Dive In Fully" December 5, 2025 5.0 Overall, my experience with ClickUp was that it’s a really powerful and flexible tool once you get the hang of it. It’s easy to start off with for basic tasks and setting up your week, and you can get a good flavour of it with the free version. That said, it does have a bit of a learning curve because it offers so many features. And like many users have noted, you really get the most out of it if you decide to go all in and integrate it fully into your processes. The free version is more of a starting point, and you’ll eventually need to commit if you want to unlock its full potential. So in summary, it’s a strong tool if you’re ready to embrace it fully. Pros I found ClickUp really intuitive and easy to use for all the basics. It made collaborating with my team simple, allowing us to assign and manage tasks seamlessly. I also appreciated its AI features, which added a nice boost to handling tasks. Overall, its strength in task and project management stood out and made the whole experience really effective. Cons While ClickUp was easy to set up for the basics, its wide range of features could feel a bit overwhelming. In other words, its strength was also a bit of a weakness, because there were so many layers that it took some time to really get to grips with how everything worked. Another downside was running into paywalls fairly quickly. You’d see what you wanted to do, but then you’d hit an upgrade prompt, which could be a bit limiting. Review Source SC Sarah C. Teacher Success Manager Information Technology and Services Used the software for: Less than 6 months ### "Keeping up with team remote work" December 4, 2025 4.0 Overall, it's a good system for managing workload, especially for a diverse remote-working team functioning in three different time zones. I know what I'm doing even when I don't know what I'm doing. Pros It makes it easy to manage tasks, to-do lists, and priorities across a whole team. As we collaborate together on our project, ClickUp keeps everyone on the same page. I don't just have my own list, but I can see my coworkers' lists and keep tabs on upcoming items I can start if I have time. I can prioritize and organize with flags, custom tags, and the ordering of tasks. It also helps us keep up with our calendar as we can set deadlines and see our progress on that front. Cons Sometimes the process of moving tasks around within the site is tedious. I'll be trying to move a task within a section and it gets sucked into being a subtask instead. The subtask tracking is something I want to like, but I don't, because the subtasks end up with less visibility and some confusion about what's done or not done. Review Source MM Michele M. Team Coordinator Telecommunications Used the software for: 2+ years ### "My ClickUp Overview" August 28, 2025 5.0 Pros I like that ClickUp not only facilitates BPA, PM and TM tools but also have invoicing and collaboration capabilities that boost business processes. Cons I have not yet encountered drawbacks when planning, tracking and managing projects with ClickUp on my side. Review Source RM Rene M. IT Manager Outsourcing/Offshoring Used the software for: 2+ years ### "Versatile all-in-one productivity platform" December 21, 2025 5.0 Overall my experience with ClickUp has been very positive. As an IT manager coordinating offshore hiring projects, it has helped centralize communication, streamline workflows, and improve transparency across teams. Its adaptability allows us to tailor workflows to our needs, boosting productivity and collaboration. Pros ClickUp is an incredibly powerful and flexible project management and productivity tool. I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform. The built-in time tracking, automation rules, and integrations with tools like Slack and GitHub make collaboration seamless, which is essential for our offshore teams. Cons Because ClickUp offers so many features, it can be overwhelming for new users, and the learning curve is steeper than simpler tools. There are occasional performance lags with large projects, and some advanced features are available only in higher-tier plans. The mobile app could also be more polished. Review Source EJ Emily J. Client Services Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Planning our guest services and maintenance." January 22, 2026 5.0 Working in the tourism business, there is always a necessity to balance between guest requirements and management of facilities. I rely on this platform in order to centralize our operations. It is unbelievable in terms of its value to money as it offers the replacement of several other apps but the learning curve of temporary employees is high. Pros The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are under repairs, which is very important to us. Cons Just the presence of too many features puzzles my part-time employees who only require easy-to-use rosters. Customer care is not very responsive to syncing problems. Review Source JK James K. Brand Ambassador Health, Wellness and Fitness Used the software for: 2+ years ### "ClickUp is changing dynamics in project management and offers a great collaboration space." May 26, 2025 5.0 ClickUp has spearhead our current success streak in project management by giving us an easy and efficient experience in planning our project tasks and collaborating more effectively. It has been giving us access to robust project management features that has proved very suitable for us to streamline all project activities. Pros ClickUp has power automation workflows that has been making it easy for us to complete the routine tasks of our projects. It offers intuitive collaboration features like chats and files sharing that allows us to communicate and work together without any hindrances. ClickUp has amazing project visualization tools like project boards and lists that allows us to easily monitor our progress towards completing projects. It has a very intuitive user interface that makes it easy to use even for the new members of the team. Cons ClickUp has lived up to our expectations and no has every brought any complaints forward. We have not faced any issues in our experience. Review Source Wes P. Principal Software Engineer Computer Software Used the software for: 1-2 years ### "ClickUP's Great for small Projects" February 27, 2026 4.0 Have been using for a couple of years for small projects with group members. For larger projects with many members ClickUp doesn't seem to be the best fit. Pros It provides highly flexible ways to visualize output. Uses AI very well to generate superior output with no coding required. It's available for free with sufficient features to satisfy the vast majority of users. Cons Feature set is so rich it can be overwhelming to a new user. For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive. Review Source Osvaldo B. Cinema technician Entertainment Used the software for: Less than 6 months ### "A valid solution to organize the job." February 3, 2026 5.0 In general my overall experience with ClickUp is very good. I find this software well-made and pretty useful. Pros I use the software ClickUp at work, to organize my team tasks. I can easily set a calendar with all the tasks we need to do, so we can collaborate to multiple projects, helping us to automate the working process. The free version we use is perfect for us, and no money are required. I never used the customer support for now. ClickUp is a valid solution for our team and it's easy to use. Cons I would like to see a simpler and more friendly interface page. Sometimes I need to check a couple of times to find what I need. Review Source KM Karen M. Managing Editor Publishing Used the software for: 2+ years ### "Best automation and collaboration tool for admin users." November 18, 2025 5.0 Pros ClickUp brings all project tracking, invoicing, and automation together so that our whole editorial team can work in full collaboration and stay on top of deadlines. This platform is user-friendly, affordable, and allows us to streamline processes from an idea to publication and payment. Cons Advanced features are sometimes hard to learn, and there are also infrequent bugs in workflows within a team or integrations. Customer support is good for simple queries, but the resolution of problems related to invoices or automation takes some time. 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