# Page 9 | ON24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is ON24 the right Webinar solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158766/ON24/reviews --- ON24 4.3 (222) [View alternatives](https://www.capterra.com/p/158766/ON24/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of ON24 ## Showing most helpful reviews Showing 201-222 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VL Valerie L. Digital Content Manager Insurance Used the software for: 2+ years ### "ON24 Review" January 14, 2019 5.0 Pros ON24 is the best event/webcast planning software I have used. It's user friendly, intuitive, full of great features, reporting abilities, is flexible and the support documentation is excellent. It's a joy to use! Cons Can't think of anything that I don't like, actually. Review Source bS betty S. Executive Assitant Electrical/Electronic Manufacturing Used the software for: 2+ years ### "ON 24 Review" January 18, 2019 4.0 great experience with ON24 for the past 3 years. Great customer support , happy with the product although there are many other types of these platforms for a lot less money$. Pros product is user friendly, offers many widgets. Cons hard to place videos into the slide deck need support for this. Review Source SL Suzanne L. Digital and Content Marketing Specialist Information Technology and Services Used the software for: 6-12 months ### "Great Intro To Webinars" October 7, 2019 4.0 Overall ON24 have helped the acceleration of our webinar program. They are a supportive partner and easy to use. Pros The software is reliable and easy to use, it's really helped our team accelerate the use of Webinars. Cons Initially we had streaming for a live audience, this took some time to resolve but once it was (and the customer service was great), then it's been smooth since. Review Source GR Gabriela R. Digital Marketing Specialist Education Management Used the software for: 6-12 months ### "Great Software" January 18, 2019 5.0 My overall experience has been great. The software is extremely easy to use and we have had great feedback about our webinars. Pros I like the vast amount of functions that are available on this software and that the webinars are visually pleasing. I have used other platforms and they haven't been this modernized as ON24 or had functions like the ask question box, the different viewing screens. It really does have everything. They also have great and very helpful tutorial videos and webinars to help get set up. Cons There isn't anything that I dislike about this platform. Review Source AC Ashley C. Manager, Marketing & Industry Programs Textiles Used the software for: 2+ years ### "Powerful tool for global reach. " January 23, 2019 4.0 Very powerful tool that I would highly recommend to another company. Pros Pre-recording and flexibility of use for maxim reach and attendee impact. Cons Sound issues - a little dated in the ability to see sound quality before the event goes live. Review Source CJ Cynthia J. Sr PM Education Management Used the software for: 1-2 years ### "Superior product" January 18, 2019 5.0 See above Pros Having used several different programs for our webinars over the last several years, and we appreciate ON24 is a quality product that provides the reliability, development and participation experience that elevates our events. Cons The cost is higher than other products which makes it more of a challenge for non-profits around budgeting. Review Source AN Abbey N. Marketing Telecommunications Used the software for: 1-2 years ### "I love being a webinerd!" January 18, 2019 4.0 ON24 has been great for our business. It's allowed us to interact with prospects in a way we aren't able to with other marketing tactics. Pros On24 works best for our needs because of the ability to track attendee engagement and easy to access on-demand videos to use in nurturing campaigns. Cons It can be difficult to learn how to set up events at first without proper training. Review Source RJ Reshma J. HR Operations executive Human Resources Used the software for: I used a free trial ### "Great " December 30, 2022 5.0 Pros Ist useful for marketing and for remote work Cons Additional features can be added for user friendly performance Review Source MP Mary P. Director of Social Media and Events Financial Services Used the software for: 1-2 years ### "On24 Will Make You Sleep with Ease " January 11, 2019 5.0 This has made our whole marketing teams lives easier. Pros It's dependable - it always works, no more stressing if your webcast will function properly. It's very easy to use and their customer service is top notch. They are always someone available to help out with any quesitons. Cons It is quite expensive particularly if you don't run a lot of webcasts. Review Source SG Sharon G. Marketing manager Financial Services Used the software for: 2+ years ### "Great webcast software to use" January 14, 2019 4.0 We have been able to deliver valuable content to our clients through webcasts. Pros Great customer service, quick turnaround when issues need to be addressed. Cons Back-end interface could be easier to use. Review Source NS Nicola S. Designer Marketing and Advertising Used the software for: 1-2 years ### "ON24 review" October 11, 2019 5.0 Good experience, easy to use Pros Branding options on the platform – personalise Cons Sometimes there are dial in issues which causes problems Review Source CS Casey S. Social Media Specialist Used the software for: 6-12 months ### "Good way to do conference messaging" February 15, 2018 5.0 Pros ON24 works well with large groups of people. We were able to hold meetings and customize things to our exact liking. Cons It can be somewhat difficult to set everything up, but it is not too bad once everything is finally set up. Review Source MD Michael D. Learning Deployment Specialist Accounting Used the software for: 1-2 years ### "ON24 Review" January 11, 2019 5.0 Pros ON24 allows you to completely customize your presentation. They have an extensive help section, and you can always access the chat help if you get into a bind. Cons Because there are so many different aspects to the software, there is a bit of a learning curve. Review Source AM Alex M. Event Content Manager E-Learning Used the software for: I used a free trial ### "Robust, but probable comes with a learning curve" March 27, 2020 4.0 holding events that were designed to be offline, online Pros it's a very robust way of holding engaging online events - especially important in replicating live events Cons some of the interface feels a bit outdated, and very complicated for an unfamiliar user to get onboarded to Review Source LH Laura H. Marketing Automation Manager Publishing Used the software for: 6-12 months ### "ON24 review" January 16, 2019 5.0 All of the webinars I have conducted using On24 have been very successful for the company, participants and presenters. Pros One of the most intuitive and easy-to-use products I have used! Cons So far there is nothing it hasn't been able to do. Review Source VR Verified Reviewer Senior Business Development Coordinator Law Practice Used the software for: Less than 6 months ### "Great Webinar Platform" January 23, 2019 4.0 Pros Very user friendly and easy to learn. Great analytics and reporting functions. Cons Some issues with flash integration, no-dial in and sometimes browser issues. Review Source FS Frank S. Segment Marketing Manager - Power & Utilities, Mining Computer Software Used the software for: ### "null" March 27, 2018 3.0 Review Source VR Verified Reviewer Associate Business Analyst Computer Software Used the software for: Less than 6 months ### "Webinar tool" August 26, 2019 5.0 Pros Easily simulate live webinar in our company and can go live Cons Interface need to be updated, reat o can use this Review Source SSW Shen Siung W. Technology Manager Food & Beverages Used the software for: 6-12 months ### "Easy Layout " September 27, 2019 4.0 Pros Layout is straightforward and easy to navigate Cons Sometimes the slide gets uploaded wrongly / missing slides after uploaded Review Source JB Jim B. Director, Marketing Operations Computer Software Used the software for: 6-12 months ### "Great webinar service" January 12, 2019 5.0 Pros Ease of integration with MAP and quality of webinar recordings and service Cons It's specific to webinars and costs quite a bit for a single channel service Review Source CP Cyrus P. Manager, Product Adoption Marketing and Advertising Used the software for: Less than 6 months ### "Covers primary needs, but in the wrong ways" January 18, 2019 1.0 Thought it was the solution for me bc another dept has it and it covers the basic areas, but it confuses customers and is too hard to use so we're moving off of it. Pros • Landing Pages for registration • Easy to walk through deck during session • Reporting Cons • UX -> Super unclear where to go for what • People have to dialin via computer, but it's not clear to them. Leads to a lot of confused people • The modules when presenting is very messy • All the funcationality is basic, but takes a lot of work and education to others Review Source SP Shahira P. Learning Programs Coordinator Program Development Used the software for: Less than 6 months ### "On24 review" October 2, 2019 4.0 We run webinars generally on a monthly basis and this is the platform that we chose because the functions Pros Its easy to use The reports/analytics are a key function for us as we need to report back to our stakeholders Cons The console, I think it looks okay on a phone but not sure about the look of it on a laptop/computer Review Source Similar Products Featured