# Page 9 | Personio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Personio the right Human Resources solution for you? Explore 311 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158622/Personio/reviews --- Personio 4.3 (311) [View alternatives](https://www.capterra.com/p/158622/Personio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Personio ## Showing most helpful reviews Showing 201-225 of 311 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RM Romeo M. Direttore Newspapers Used the software for: 1-2 years ### "HR ai massimi livelli" December 4, 2023 5.0 Software semplice, snello e concreto. Risulta essere completo ed affidabile. Ci troviamo di fronte ad una piattaforma di qualità che consente di lavorare nel migliore dei modi Pros Tutto il necessario HR in un solo software Cons Direi assolutamente nulla, risulta essere ben concepito in ogni suo aspetto Review Source Marcel H. CMO Internet Used the software for: 1-2 years ### "Great talent solution" July 5, 2019 5.0 Pros We needed an API feature that was not available. The Personio team was able to deliver it within 3 weeks! Keep up the good work! Cons Nothing really. We looked at a lot of solutions and decided to go with Personio. Review Source Uwe B. Kaufmännischer Leiter Events Services Used the software for: Less than 6 months ### "Viel Lärm um wenig Vorteile " January 18, 2023 3.0 Software mit einigen hilfreichen Funktionen aber ohne wesentlichen Mehrwert. Sehr schlechter Kundenservice Pros Die schnelle Verfügbarkeit, Anzahl der zur Verfügung stehenden Funktionen Cons Nicht selbsterklärende Menüführung, nahezu kein Support. Anfragen werden nicht beantwortet, sondern lediglich abgewiesen Review Source MH Max H. CFO Information Technology and Services Used the software for: 2+ years ### "Great one-stop HR solution" February 12, 2019 5.0 It is a great tool if you are looking for a one-stop solution to deal with your HR IT needs. Helps you a lot to stay in compliance with process frameworks and legal restrictions. Great support. Pros Holistic HR solution (no need to transfer data from one system to another) Very good customer support Can be set up as easy-to-use self-service platform for employees Ensures process (e.g. ISO 9001) and legal (e.g. employment law) compliance in HR GDPR compliant platform Price/value is great Cons Report section can be improved on the recruiting side Edge-cases in user rights management need to be improved UI/UX is better than traditional software but can still be refined Review Source DW Dirk W. CEO Management Consulting Used the software for: 6-12 months ### "Limited Functionality" October 28, 2019 4.0 Pros One Stop Shop for HR, all data in one database, easy to use & state of the art GUI Cons The Problems start when Your look into detail: search & filter functions are very limited, job applicants can only be linked to one open position - it is not possible to share good applicants, this makes the rights & roles (GDPR!) useless for our business ... the power of an HR database is not really used because the system (incl. support) is very unflexible: search criteria cannot be set (e.g. only "or" - no "and"), filters must be reset after every login, job applicants pictures cannot be uploaded, most data (e.g. evaluations) cannot be downloaded ... Reason for choosing Personio Because we trusted the sales person with her spirit of flexibility ... Review Source SS Sandra S. HR Manager Marketing and Advertising Used the software for: 6-12 months ### "All in one solution for all HR issues" July 15, 2019 5.0 As an HR Manager I'm working with Personio every day. I really like it very much. It's quite intuitive and offers a range of options for structuring HR processes. We're now employing around 100 employees - and I'm only working 25 hours per week - Personio makes it possible! You have the whole data within one profile which is very clear. Adapting data to new structures is no problem - you can easily add and change attributes. Pros \- flexibility - Very competent and fast customer support - easy to learn - intuitive - combines the whole employee life cycle - from recruiting to offboarding - in one platform - Reports and Exports enable fast analyses - interface to payroll Providers make the payroll really easy to handle Cons \- some reports don't work properly - but customer service always fixes problems very fast Review Source LK Leonie K. HR Director Management Consulting Used the software for: Less than 6 months ### "Very satisfied" January 28, 2021 4.0 Just great. It makes our life so much easier. Pros It is easy to handle. Customer Service is excellent. Cons "Berichte" does not deliver everything we need. Reason for choosing Personio We did a large research of many products currently on the market and afterwards it was clear that Personio would be the product of choice for us, because of our size, needs and because of the price. Switched from [Gorilla Expense](https://www.capterra.com/p/140010/Gorilla-Expense/) The former product was the wrong decision for us. It had too many bugs. Was too complicated and the ratio "value for money" was bad. Review Source AS Andrea S. Reviewer Computer Software Used the software for: 1-2 years ### "All-in-one HR software" January 4, 2023 4.0 Simple implementation procedures; you don't need to be a technical expert to complete them because they include in-depth articles to guide you through the full procedure. There are numerous ways for you to get support, including The Community and direct support by phone, email, or screensharing. Additionally, it is incredibly adaptable, and you may customize the system to meet your demands. Pros Personio is simple to use and has a pleasant user experience. Cons It can be a little slow at times, and searches could be made better. Review Source JH Jonas H. General Counsel Automotive Used the software for: 2+ years ### "unu review" December 6, 2019 3.0 Pros functionality compared to other solutions for a company of our side customer service and personal connection to founder Cons responsiveness and speed of the product product release cycles Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) GDPR Review Source VL Verena L. Head of HRM Computer Software Used the software for: 2+ years ### "Overall an easy to use and good HR software" January 27, 2020 4.0 We are currently using personio to file all employee data, track onboarding and absence periods. It helps us a lot to quickly access and generate reports and also easily maintain our customer data base. Pros Easy implementation Continuous improvement of the most important HR functionalities Good reports Very friendly and quick customer support Cons FTE report grouped by Cost Center would be very helpful Reason for choosing Personio value for money Review Source FT Fabio T. Human Resources Manager Information Technology and Services Used the software for: 2+ years ### "A great HR tool that makes HR work easier" July 22, 2019 3.0 I love the customer service of this company. They manage to find solutions very fast and have always a user-friendly way of communication. Pros Personio is easy to use and the user interface can be understood intuitively. Many things can be adapted to company-specific needs. Cons Compared to other ATS, Personio does not offer a link to LinkedIn, which makes recruiting activities more complex. Review Source SS Sebastian S. Founder Computer Software Used the software for: 1-2 years ### "Best one-stop solution for HR and Recruiting" July 14, 2019 5.0 Pros Personio really is the HR operating system. All the personal data of an employee have to be filled in only once and can then be used for different services. Users can participate in recruiting and manage their data and documents. In addition, with the integration of Personio Payroll, you do not have to communicate with tax consultants anymore to get your payroll done. Cons Due to the many features and the customization that is possible with Personio, some users might find it a bit complex in the beginning. Review Source AM Alessandra M. Chapter Lead HR Computer Software Used the software for: 1-2 years ### "holistic HR software for basic user needs" August 15, 2019 4.0 Pros holistic HR software, many interfaces for data exchanges (payroll etc.) it's easy to use and adjustable for customers needs. You can drive the speed of implementation without customer support. Cons It's covering basic functionalities, not enough reporting functions to visualize data history and changes or detailed recruiting KPIs(especially for personnel development and salary development). For some functions (for example data changes in the past) you need work arounds to insert data. Review Source MS Michael S. Recruiter Computer Software Used the software for: 1-2 years ### "Powerful product with great potential, good customer service and support" September 9, 2019 4.0 Pros Personio covers most aspects of HR and thus delivers an all-in one solution for HR in SMEs. The platform is GDPR compliant and price/value is great. Customer service is always very helpful. Cons Some parts of Personio, especially the recruitment and analytics part, lack some important functions. However, functions are added on a regular basis and Personio is a fairly young product. Moreover, there are some edge-cases in user rights management which can not be implemented at the moment. Review Source AF Alejandra F. Head of People Solutions and Analytics Financial Services Used the software for: 6-12 months ### "Personio HRIS is a good choice" March 18, 2024 4.0 Pros The implementation is very easy to do, It has a good range of functionality. Cons I miss the country specific admin. "Admin Light Role" Review Source JK Jessica K. Human Resources Sports Used the software for: Less than 6 months ### "Personio Review" October 6, 2020 5.0 Very nice and helpfull team especially \[SENSITIVE CONTENT HIDDEN\] She has been always very kind and helpful while implementation Personio Pros Great database, all documents can be saved on one place, time recording system, easy to use Cons Quite expensive- need to book some extra packages to use some other functions which in my opinion belongs to the basics. Button for time recording system is only available on the aplication, Review Source Stefan R. Business Development Director Used the software for: 2+ years ### "Great user experience which guides every department" March 20, 2018 5.0 Helps me hiring the right people and keep track on the recruiting process Pros Easy to use and intuitive while capable of handling all HR related processes. Especially recruiting works perfect Cons I think there should be a native app for this solution which has the same quality than the web version Review Source VR Verified Reviewer Software developer Information Technology and Services Used the software for: 1-2 years ### "PERSONIO" November 26, 2023 1.0 FRUSTRATING! I would look for another app if I were you! Pros Nothing really, maybe when already logged in, the features are quite easy to use, but how can you use those features if the app sucks big time and you can't even do a SIMPLE LOG IN!?? Cons Can't log in, the authentication part sucks! It keeps asking for token, I use google authenticator linked to my company account, or I use the email I get from Personia, NOTHING WORKED! I had luck logging in previously some months back, but not anymore! This has been a problem since I joined the company! Review Source LK Lars K. Team Lead Engines Computer Software Used the software for: 6-12 months ### "Very Intutive to use and buggy" December 17, 2021 1.0 It's a pain to use it. Pros After switching from a more than 10 years old legacy system it does provide a very little improvement. 1 point for being accessible in a browser. Cons Login: While providing 2-factor Authentication it regulary asks for a 3rd factor. regardless of multiple reports there are no efforts to fix this odd behavior. UX: It is hard to use, annoying and frustrating. Support: When reporting bugs to the Personio support it refuses to support with the explanation that there is a special representative egligble to write support request to avoid misuse. I've never heard such an awkward refusal in improving a product. Review Source VR Verified Reviewer CEO Financial Services Used the software for: 6-12 months ### "Lock-in and bad customer support. Very bad UX." February 15, 2022 1.0 Pros Not much. We're dissatisfied with the product and customer support. Cons Bad UI/UX. They're trying to lock us into long term contracts. Review Source NE Natalie E. Head of HR Information Technology and Services Used the software for: 2+ years ### "Flexibel Tool with great functions" July 5, 2019 4.0 Pros \- its very flexibel and you can add various fields e.g. training data - you can send out reminders to the departments and supervisors - we included our on- and offboarding process also in the tool - very friedly and helpful team Cons \- some little bugs but nothing serious.. :) Review Source AC Annemarie C. HR Manager Internet Used the software for: 2+ years ### "Great usability that covers our company's needs " July 12, 2019 5.0 Great customer service, always helpful, friendly and professional. They go above and beyond. Pros Usability Customer service Logical Interface Cons sometimes you have to build a feature/rule/ process (onboarding/offboarding) from scratch yourself with different bricks, takes some time. Review Source AS Andreas S. Managing Director Computer Software Used the software for: Less than 6 months ### "All in one HR Lösung" August 21, 2020 5.0 Pros Wir konnten innerhalb weniger Tage die Software von der Kaufentscheidung bis zur fertigen EInführung bringen und haben so extrem viel Zeit gespart. Alle Ansprechpartner die wir hatten sind super freundlich und zuvorkommen. Wir hatten rundum das Gefühl super betreut zu sein. Für uns als Softwareunternehmen ist es wichtig dass die Software die wir einsetzen sauber funktioniert und gut aussieht - Personio liefert all das. Vor allem die Mobile App erleichtert und das HR Management ungemein. Cons Es gab keine Probleme, alle unsere Prozesse konnten reibungslos angebunden werden. Reason for choosing Personio Ausgezeichneter Vertriebsprozess bei dem wirklich alle Fragen geklärt worden sind. Switched from [HeavenHR](https://www.capterra.com/p/155046/HeavenHR/) Altbackene Software, fehlende Funktionen. Review Source CP Claudia P. Head of HR Information Technology and Services Used the software for: Less than 6 months ### "really greate support" July 21, 2022 5.0 I am still in the implementation phase of Personio. This is - unfortunately - difficult to accommodate in daily business, because it is very time-consuming. However, my experience so far gives me hope that the effort will pay off in the near future in the form of time savings and a better overview. The reason for my feedback is the extremely pleasant experience with the support. After technical problems on my own server I had contact with Marius on 01.07.2022 and with Carmen on 13.07.2022. Both were very very friendly, communicated purposefully and customer-oriented. Especially Marius took time on a Friday evening far beyond his working hours to finally solve my challenges together with me. Once again, a big thank you and keep up the good work. Pros a lot of different functions in the field of HR Cons the implementation tooks a lot of time Review Source FB Florian B. Co-Founder & CEO Computer Software Used the software for: Less than 6 months ### "Best overall HR solution for growing and established companies" February 14, 2019 5.0 Pros Personio covers all key HR processes. No matter if it is recruiting, time tracking, vacations or payroll. We really like that everything is at one place and in order. As a growing company we need a coherent HR and recruiting process to reach our growth goal. Personio really helped us to set up and implement a processes based on their best practices. Great customer support. At the beginning we had some struggles setting up Personio. Their support and implementation team always were available and reached out proactively. I feel that they really care for their customers and want to help us improve our HR processes. Easy to use and well accepted by everyone in the company. The SSO was really helpful for that Cons At the beginning we were sceptical about the time it needs to implement the software. However, the few phone calls/video conferences in which we set up Personio with their help proved to be key for us to adapt the software to our processes. A mobile app does not exist yet. Particularly for incoming applications, it would be great to access them mobile through an app Review Source Similar Products Featured