# Personio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Personio the right Human Resources solution for you? Explore 311 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158622/Personio/reviews --- Personio 4.3 (311) [View alternatives](https://www.capterra.com/p/158622/Personio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Personio Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews JW Joshua W Research AssociateStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “I also appreciate the transparency it creates — I can see my vacation days, documents, and payslips anytime without having to ask HR.“ September 10, 2025 KP Kelly P People Operations specialist GermanyConsumer Goods, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “it has no buildable logic between fields which can cause for incorrect data and also personio is still very Germany focused it becomes very difficult for our other countries with the tool since it can not fully attend to their needs“ April 19, 2024 CG Carina G Senior HR Project Manager - Learning DevelopmentRetail, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Personio provides a unified system that encompasses a wide array of HR services, serving as the ideal all-in-one solution with its integration capabilities.“ May 6, 2024 CB Christoph B COOHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Document management such as reference letters are difficult to handle, little automation to write and create.“ April 17, 2025 JW Joshua W Research AssociateStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “What I really like about Personio is how it brings so many HR processes together in one place.“ September 10, 2025 AL Adele L Print DesignApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It's not very self explanatory, and the interface keeps on changing.“ May 26, 2025 CG Carina G Senior HR Project Manager - Learning DevelopmentRetail, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Its user-friendly interface simplifies usage for both employees and administrators, enhancing accessibility.“ May 6, 2024 AH Anna H COOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Other features are difficult to use and not very flexible“ September 9, 2025 ## Showing most helpful reviews Showing 1-25 of 311 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Thomas K. Director HR Legal Services Used the software for: 1-2 years ### "A very good decision I am still proud of" September 4, 2019 4.0 Difficult. I like it! Had some experience with Workdays in the company before and was at the beginning a kind of sad that little business has not the budget for such software. But now I am even happier because Personio not only is quiete as good - it is even better for small business purpose because it's less complex and allowes to stremline processes better for our needs. Pros It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort. Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month. Cons Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Personio Originally becasue Personio was the only Provider with servers lokated in Germany (it was the time of the new data protection rules). And it was real SAS while one of the other products (the European one) would have to be customized with big effort (and costs)... Review Source BC Bart C. Head of People and Culture E-Learning Used the software for: 2+ years ### "Promising product with some challenges, recommended" November 6, 2024 4.0 They also have a decent amount of workflows that you can build to automate your processes. Easy to set language you prefer the tool to work in. You can handle proper review cycles, a product still in development but may have a fairly promising future. Pros They are constantly developing and holding the end user in mind fairly well. For the German Market they are very adequate and they can handle complex payrolling and the different bureaucratic administrative requirements in German labour and law. Cons They sometimes lack specific localisation such as Netherlands holiday allowance. You need to buy extra entities if you fully want to embrace international. Review Source TS Tereza S. HR Information Technology and Services Used the software for: 6-12 months ### "Missing features, unhelpful customer support, no room for error" June 7, 2023 1.0 very negative, started ok, but worsened over time- support is very bad - just "here is a link and read about it on our helpdesk page" - there is not time for that- had to push to even get in touch with my account manager- no notification on automatic ANNUAL renewal - this i find very unfair; if we are locked in for another full year and still need to renegotiation the conditions, would expect a call well in time so we can decide to cancel- issues with vacation day calculations Pros european based company, fairly easy to navigate Cons customer support is very unhelpful, the tool is immature, there are a lot of logic mistakes - e.g. no room for error - if you mess up, you cannot correct it, you need to delete the whole user. Review Source BO Babatunde O. SEO Marketer Marketing and Advertising Used the software for: 6-12 months ### "Best in class employee management tool" May 3, 2025 5.0 Personio was easy to use, I could easily figured out how to create tickets, request holidays and simple requests to HR. Pros Simple uncomplicated work management app. I love the fact that they made it easy and focused on just what i need to request holidays, view my work documents, request reimbursements and everything related to my employment. Cons There could be other features for adding quarterly reviews and some reporting to enhance performance review just like some competitors. Review Source CB Christoph B. COO Hospitality Used the software for: 2+ years ### "Easy to use tool - easy to handle for employees" April 17, 2025 4.0 Easy to use tool - widely accepted through the company, also for all entities and countries. Needs little to no onboarding from user side. Pros Time submission, absentee, vacation, leave mgmt all in one place. Nice visualization for org structures and easy to self service for employees Cons Document management such as reference letters are difficult to handle, little automation to write and create. Review Source MH Maia H. Manager Environmental Services Used the software for: 1-2 years ### "A clear, chic intuitive interface with all the relevant info one would look for." January 6, 2025 5.0 Excellent. Clear, chic interface. Also great to have the photos so you know people within the organisation immediately. Easy to edit and request changes with HR. Pros It is very intuitive. I also love the dashboard that gives you a clear overview of the info you need. Cons I sometimes get confused when the absences are limited to the year (ie overcarried absences arent subtracted from the total). Review Source MW Maxi W. Controller Information Technology and Services Used the software for: 1-2 years ### "User friendly all-around HR-tool" December 19, 2024 5.0 Pros Very user-centered design. The frequently used functions are all accesible within one or two clicks. Cons It would be great if they would have templates for frequently used times when clocking the working hours. So that you don't have to enter the same times every day manually Review Source AA Abdul-Gafar A. IT Systems administrator Computer Software Used the software for: 6-12 months ### "Robust HR Management Sytem" November 13, 2024 5.0 Pros Very useful tool for all-round employee management Cons Can get quite expensive but at the end of the day it's worth the price Review Source SK Simone K. AE Hospitality Used the software for: 6-12 months ### "Helpful for the on- and offboarding process" January 27, 2025 4.0 It has very good features, I enjoy the options for example for peer and management reviews, but the usability could be improved. Pros I was easy to keep an overview over what still needed to be done, it made the onboarding and offboarding process very easy Cons I am not a big fan of the layout, it is unnecessarily complex and easy to miss things Review Source VR Verified Reviewer Compensation Benefits Manager Internet Used the software for: 1-2 years ### "Good for small to mid size companies" May 30, 2024 4.0 Pros Very user friendly, does not require to be an expert to handle the product. You can customise the reports you want to create easily and add different conditions. Cons Would require some improvement to make it scalable for multiple locations. The tool is having very customisable fields but sometimes when you operate in a lot of different countries with central functions like HR analytics you require some local regulations features (13th month of salary, different working time, fields for local allowances). One big missing feature is the absence of some dynamic fields, having dynamic dropdown in the tool would really help a lot to avoid mistakes when someone is entering some data in the tool Review Source VR Verified Reviewer CHRO Venture Capital & Private Equity Used the software for: 2+ years ### "Strong tool for all things HR" April 17, 2024 5.0 Really enjoy working with the tool! It easy to implement and employees outside of HR find it easy to use. Pros One tool for almost all relevant HR topics Cons The recruiting module could be stronger but it's still sufficient for small and mid-size companies Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Personio Better use experience and easy to set up. Review Source AG Asnath G. Assistant Projects Manager Information Technology and Services Used the software for: 1-2 years ### "A Futuristic Human Resources Management Platform." May 12, 2024 5.0 It is simple to engage and communicate with employees in real-time with Personio. Pros I like how Personio automates daily human resources tasks thus eliminating manual and repetitive tasks.It is simple to recruit new employees with Personio.I like ease to track employees time with this tool. Cons I haven't encountered anything that is unpleasant with Personio as it suits best my human resources management needs. Review Source LB Lorenz B. Structural Engineer Aviation & Aerospace Used the software for: 1-2 years ### "A well functioning HR system" April 18, 2024 5.0 Pros Personio operates seamlessly. The login process is extremely straightforward, and the interface is highly intuitive. Cons There isn't much negative to say about Personio. Review Source LH Lucas H. Entrepreneur in Residence Computer Software Used the software for: 1-2 years ### "Compelling HR software which fits needs of startups" April 17, 2024 4.0 Pros I'm working for a scale-up in Munich in the B2B SaaS field. Most recently, I joint the firm and went through the HR onboarding process - Personio was curcial part of this and central source of truth for the whole onboarding process. Having said this, I really like the onboarding checklist. Moreover, time recording and absence leave request seems pretty straight forward for me. Thus, I really like Personio from a user perspective. Cons I find the team absence dashboard somewhat overloading. Moreover, it would be beneficial to have a direct link to completed tasks (history). Review Source AK Ariane K. Head of P&C Information Technology and Services Used the software for: 1-2 years ### "Not perfect but for me the best HR and Recruiting Tool I've seen so far" August 10, 2023 4.0 The employee profiles are clearly structured, vacation/leaves are easy manageable, orgcharts, admin, accesses are easy manageable, the recruiting feature is great, you can save all employee documents according to categories. If I need help, the Support team is usually quite fast and very friendly and helpful. Pros Most features are very intuitive, the user interface is simple and clear, really helpful support team, really good functions. Not perfect but for me the best HR and Recruiting Tool I've seen so far for everything except payroll! Cons The new payroll feature is not really good (yet). E.g - no way to transfer bonus payments, hourly wages that differ from month to month. We did not expect this to be a payroll tool for only fix salaries that don't change, this is simply only half useful. We still have to do so much manual work every month. Review Source JB Janelle B. Customer Relations Manager Construction Used the software for: 2+ years ### "Underrated But Very Advanced Cloud HR Solution" January 4, 2024 5.0 We've ad a great time so far with Personio for our HR work. We first set it up when the company was a lot smaller, and it's held together very well during our expansion. It has a very simplistic interface which is a big positive for us, the reporting features work well, and the ATS module is very detailed and has a lot of advanced features. 10/10 would recommend. Pros The interface is much more up to date than the other tools we evauated. This made it a lot easier for us to start using it fully in te beginning, and has made it easy to maintain since. Other than that, we really enjoy the automated workflows for setting up alerts, emails, etc. Cons It was missing a couple integrations that we really wanted, and there's the odd bug here and there, but we don't really have anything too big to complain about Review Source Leyla K. Software engineer Telecommunications Used the software for: 6-12 months ### "A comprehensive HR software " September 23, 2023 5.0 Overall we are very pleased with Personio. Other than being a comprehensive piece of software their customer support is exceptional. They are incredibly helpful, professional and friendly. The webinars are a great feature as well providing a perfect way to gain deeper insights into the platform. Pros Its incredibly user friendly making it accessible even for those with limited IT skills. It offers remarkable flexibility and adaptability, particularly in the seamless integration of administration and recruiting tasks. Personio streamline nearly half of our workflow, allowing for excellent employee involvement across various processes. The role assignment feature is highly effective and well planned. Cons It would have been nice to be able to integrate it with a few other software. We dont have any complaints though. Personio certainly does its job really well. Review Source RZ Rukmini Z. General Manager Construction Used the software for: 6-12 months ### "An effective HR solution" October 15, 2023 5.0 Personio's customer support team is responsive and helpful. They are always willing to answer our questions and help us to resolve any issues.I highly recommend Personio to any business looking for an effective HR software solution. Pros Personio is an all-in-one HR and applicant management software that has helped my business to streamline our HR processes and improve our employee experience. I do like Personio being a cloud-based solution, so it is accessible from anywhere. Cons The arrangement of certain elements in the interface can make it challenging for new employees to navigate.It also offers limited flexibility for making changes, which can disrupt the way things operate, especially if you require specific configurations. Review Source SI Shaista I. Software Engineer Financial Services Used the software for: 6-12 months ### "A must have tool for HR related stuff" April 4, 2024 4.0 Pros It has become a regular part of my job. I clock in using Personio and it is very simple and straight forward. I can add multiple breaks in my daily hours log. All my information is stored at one place, and i got notification if any of my credential is expiring soon. The onboarding section and Vacation management modules are very handy. Cons It could be a little tricky sometimes for new users to get a hold of it, other than that, I dont have any complaints. Review Source LP Lara P. HR Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Personio is crucial to our daily business" April 12, 2024 4.0 Pros Document Creation Tools Exports are really helpful Cons Constant changes of User Interface is confusing Loading times Review Source LK Lisa K. Team Lead HR BP and Payroll Apparel & Fashion Used the software for: 1-2 years ### "Good overall HR tool with a focus on user-friendliness" March 12, 2024 4.0 Pros user-friendliness wide spectrum customer service development Cons a lot of functions are only available with extra costs some points still need development Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Review Source VR Verified Reviewer Videoproducer Media Production Used the software for: 1-2 years ### "Good software to keep track of your working hours" December 14, 2021 4.0 Pros I like that you feel like you have everything in one platform. From time tracking to your documents like your monthly payroll. What I really like is that you can easily enter your working hours in a field and then edit the next day directly after saving the last one. Cons I don't like the Vacation day system. Sometimes the system doesn't recognize that I have more vacation days because I have worked more days last month (therefore entered more working hours) Review Source AW Anne W. HR Manager Internet Used the software for: 1-2 years ### "no more excel files, all informationen together when we need it. webbased!" June 13, 2017 5.0 We have more time to spent in other subjects, no more excel lists and very important. All the informationen are current all the time and available to everyone from anywhere at any time. Pros It is very easy to use, even if you are not that talented in software/IT, it is very very dynamic and adaptable and the combination in Admininstration and recruiting is perfekt. Personio saves almost half of all work steps and you can include the employee excellent in many of the processes. The allocation of roles works very well and is very thoughtful. And what we really have to highlight. The Customer Support!! Very helpful, professionell and friendly!!! And a very good thing. The Webinare!! this is a perfekt way to get to know everything even better. Cons There is actually nothing i do not like about the software. It ist very very complex and I still have the feeling that I only know and use 50% of it. But that is a problem I have!! It is not about the software. I have to spent more time on it! Maybe one thing: holiday: if there is a termination and I I finish the employment relationship in Personio the paid vacation days are still the same and do not automaticaly reduce. Review Source GM Grazia M. Manager Information Technology and Services Used the software for: 6-12 months ### "Just 1 word to say hopeless software" October 22, 2023 2.0 very bad in fact we are switching to another software Pros Honestly it's the worst HR service I ever used in 5+ years of experience Cons A lot of bugs - constantly, the CS never replies and cannot help, a lot of features are extra = you need to pay Review Source JW Jon W. VP Product Information Services Used the software for: 2+ years ### "I could not give a clear recommendation, too buggy and weird to use" June 7, 2022 1.0 Negative, I wouldn't use this again if I was to choose. Pros Friendly customer support, but this doesn't apply to the actual software at all. I wouldn't expect to need to ask support for help with the things I need an HR system for :D Cons Seems to be full of bugs with bumpy workflows. I would expect this to be simple to use with very streamlined workflows - this is not the case. Review Source Similar Products Featured