# InfoPlus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is InfoPlus the right Order Management solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158602/Infoplus/reviews --- InfoPlus 4.4 (116) [View alternatives](https://www.capterra.com/p/158602/Infoplus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of InfoPlus Ease of use 4.1 Customer Service 4.2 ## Pros and Cons in Reviews mm maria m communication specialistLuxury Goods & Jewelry, 2 - 10 employeesUsed the software for: More than 2 years. “The software helps us keep key information organized and accessible across the team, which is essential for a growing brand like Fulton & Roark.“ October 22, 2025 TL Tara L ReceivingPharmaceuticals, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Also lack of relevant information cross over between the mobile floor app and the desktop site.“ April 12, 2023 mm maria m communication specialistLuxury Goods & Jewelry, 2 - 10 employeesUsed the software for: More than 2 years. “Amazing way to track orders, make changes, and get reports.“ October 22, 2025 SM Stephen M Systems ManagerWarehousing, 51 - 200 employeesUsed the software for: More than 2 years. “Infoplus also does not allow for backend database access, say like an Oracle database, so doing functions with a lot of records is much slower, which is another issue of scalability.“ February 15, 2023 RM RENEE M HEAD OF SALESPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years. “Excellent program for managing customer profiles, tracking the items and shipping them as well as keeping track of inventory.“ November 13, 2023 SH Sonia H Co-FounderConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “I can't get a unit count on pending orders. “ March 31, 2023 MP Matt P COOWarehousing, 51 - 200 employeesUsed the software for: More than 2 years. “They have a really good knowledge base and since their customer service is very untimely in their responses, this has been a life-saver.“ March 31, 2023 MP Matt P COOWarehousing, 51 - 200 employeesUsed the software for: More than 2 years. “The system is extremely slow due to their servers.“ March 31, 2023 ## Showing most helpful reviews Showing 1-25 of 116 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Ateeq K. Used the software for: I used a free trial ### "Very user friendly WMS" September 14, 2018 5.0 Pros infoplus has native mobile application which is the need of the day. It's navigation is very easy and fast. Setting up multiple warehouses is very easy. Customer facing teams are very easily accessible. Cons some features need re thinking by the design team. Infoplus continuously improving the solution. Security features need to be more robust. Review Source TG Tim G. Owner Wholesale Used the software for: 2+ years ### "review" April 6, 2023 4.0 Use what they have, if you can teach your self the products they are great, getting more from them can be an issue. Pros The switch was easy, the team was helpful, training was good. Cons The integration we use requires updating at Infoplus, we have to push them to complete the projects. The general communications for us, without paying for the extra chat services, has been poor. If we want something special the script process is cumbersome. Missing some reporting abilities, they are not an ERP system. Reason for choosing InfoPlus We liked the order processing and where able to develop a re-stock order process using the exports. The exports available are very good. Switched from [Descartes Peoplevox](https://www.capterra.com/p/126854/Peoplevox-WMS/) Foreign company, lacking features and support Review Source BS Brie S. Logistics Manager Warehousing Used the software for: 1-2 years ### "A good Product but with some obvious design flaws" March 24, 2023 3.0 Pros It is very handy to have an App portion to be able to integrate with our scanners to move product around. The app, it would be nice if a search feature could also use description or partial part numbers if the exact cannot be remembered while on the floor. Cons Some search features on the app are difficult to navigate if you do not have the product in front of you. Some fields that we would prefer not to have be customer facing are unable to be removed or hidden. Some information that we would need displayed is ither hidden or very difficult to find, such as tying PO's or Lot #'s in to specific locations. If we were to store multiple PO's in a single location of a single product, relocating does not give us the ability to select which PO if necessary. It isn't possible to create a Packing List unless creating a shipping label which does not give us the ability to see a one page picking sheet on orders that we choose not to have sent to our External system. Review Source AG Adam G. Director of Logistics Health, Wellness and Fitness Used the software for: 2+ years ### "Great Value and Support Staff" November 18, 2021 5.0 Overall great experience, this software has streamlined all of our warehouse processes and has increased our output by a tremendous amount. Pros The features of the fulfillment process help dictate a smoother flow of picking operations. There are many data points to help optimize SKU placement which is crucial when your facility is near peak capacity. Support staff is very responsive and close tickets quickly. Cons Some data points are not specific to our business, however we have found alternative fields to offset this issue. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reason for choosing InfoPlus Easier interface on the desktop, seamless and concise onboarding potential. Review Source Response from Infoplus February 10, 2023 Thank you for your review, Adam! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services! MH Molly H. warehouse manager Logistics and Supply Chain Used the software for: 2+ years ### "Thankful for Infoplus" March 23, 2023 4.0 Pros Easy to customize if you understand computer coding. Once you learn it, you can do almost anything! Cons I have a few problems that they haven’t been able to solve for me. Switched from [SkuVault Core](https://www.capterra.com/p/139964/SkuVault/) Infoplus was better at warehouse management. Review Source Response from Infoplus March 24, 2023 Hi Molly, Thank you for the positive review! We're extremely interested in hearing more about the few problems we have not yet been able to resolve for you. We now have a professional services department that will engage in more hands-on approach with our customers to find solutions that lead you to success. Our support team can field your issues and push them to pro services as needed. Thank you! ZL Zac L. Operations Manager Retail Used the software for: 6-12 months ### "Great software for 3PLs" November 19, 2022 5.0 One of the best 3PL softwares! Pros Everything seemed to update instantly. It was also very easy to go in and update anything that we might have needed a change on. Cons Sometimes it was difficult to find what you needed in Infoplus, but in general it's easy to find most things. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Our other 3PL used excel spreadsheets for everything. Having a software is much nicer! Review Source Response from Infoplus February 10, 2023 Thank you for your review, Zac! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services! JJ Justin J. Finance and Accounting Manager Wholesale Used the software for: 6-12 months ### "A useful tool" March 23, 2023 5.0 I would give the product an overall decent rating around 7-8 out of 10. It wouldn't be my first recommendation for larger companies that need to invest in bigger ERPs. Pros I would say the functionality and user experience is great in the system. I cannot think of any particular issues regarding navigation within the program. Cons I think some of the features don't integrate well with SAP based on what I have seen where there have been some limitations regarding what data can be passed (i.e. Profit Center information) Switched from [Highway 905 Warehouse Management System](https://www.capterra.com/p/197436/Highway-905-Warehouse-Management-System/) We left our old company after a TSA and needed a new system. The price point was better than Highway905. Review Source SO Shirley O. IT Manager Medical Devices Used the software for: Less than 6 months ### "Felt winning a lottery after choosing the Infoplus WMS as our Warehouse Management System" May 21, 2021 5.0 The fundamental design for the whole system is so great, as the customers, not only we can benefit from the UI experiences, but also we can integrate with our system via API. Also Infoplus WMS provides the internal customization features, so we can add our own business logic inside of the WMS. Pros Great features from UI to system integration Cons So far we have not found one yet. We will work with the Infoplus if we find one in the future Alternatives considered [Da Vinci Supply Chain Business Suite](https://www.capterra.com/p/15705/Da-Vinci-Supply-Chain-Business-Suite/) Reason for choosing InfoPlus Features of the product, the people, the support... Review Source Response from Infoplus February 10, 2023 Thank you for your review, Shirley! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services! vkD vishal kumar D. design in tech Information Technology and Services Used the software for: I used a free trial ### "all about infoplus" June 30, 2024 4.0 my overall experience is very nice in infoplus. it is a nice platform for warehouse solution from the experts. Pros it helps to empowers our flexibility. experts will guide us. it provides master supply chain complexity. Cons it has loss communication skills. internet security issues is also there. there is also a dominance culture. Review Source VR Verified Reviewer Sr. Director, Ops Retail Used the software for: I used a free trial ### "Infoplus Definitely Gets The Job Done" March 31, 2023 4.0 Pros Very intuitive portal on the 3PL and the client side. Quick to implement. Reliable. Smooth. Scalable in terms of order volume/clients. Cons Limited customization abilities. All the table stakes requirements for a WMS are there, but if you want to custom build enhancements it'll either be limited and/or costly. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[Bright Suite](https://www.capterra.com/p/89269/Bright-Warehouse/)[Bright Order](https://www.capterra.com/p/218405/Bright-Warehouse/) Review Source SM Stephanie M. Cofounder Health, Wellness and Fitness Used the software for: 1-2 years ### "Good software! " March 28, 2023 4.0 Pros relatively easy to use and i can manage the impt features by myself Cons UI could be improved inventory hard to see all in one placeshould give quotes when creating shipping labels so you don't have to create the order> wait for account rep to give quote > approve -- extra workthere's a lot that i don't use because it's not super intuitive Review Source Response from Infoplus March 30, 2023 Hi Stephanie, Thank you for the feedback! I would look to point out that there is the ability to "Lookup Parcel Rates" and even rate shop automatically via the action menu of the order table. Hope this helps! Thanks again for the review. nP nicole P. director of operations Warehousing Used the software for: 1-2 years ### "Infoplus Review" March 23, 2023 4.0 Pros Easy to use and its validity is good and user friendly. Cons Hard to get in touch with support on certain issues. Review Source Response from Infoplus March 24, 2023 Hi Nicole, Thank you for the feedback! We're interested in hearing more about your experiences with support. Our SLA's require a response within 3 business days but on average we have responses our within a few hours. We recently rolled out a support chat feature that has a 10 minute response window so that may be a good avenue to explore for your company as well! Thank you for feedback and we'd love to chat with you so we can improve our services. RM RENEE M. HEAD OF SALES Pharmaceuticals Used the software for: 1-2 years ### "INFOPLUS" November 13, 2023 5.0 Excellent program for managing customer profiles, tracking the items and shipping them as well as keeping track of inventory. Pros Ability to track and edit customer profiles as well as check details on inventory and order history. Cons Inability to edit "NOTES" section. Once it is saved, it couod not be erased or corrected. Review Source CC Cesar C. Logistics Associate Logistics and Supply Chain Used the software for: 2+ years ### "Waste of money and time" April 4, 2023 1.0 Worst ever Pros Absolutely nothing. This system is not meant for warehouse management. Cons That unfortunately it was the only option we had at work. Review Source PP Pritesh P. MANAGER Retail Used the software for: 2+ years ### "Nice software for order & inventory " March 23, 2023 5.0 Pros Service is the best & it is up to date technology Cons Sometime system is hacked & trouble in inventory management Review Source Response from Infoplus March 24, 2023 Hi Pritish, Thank you for the positive review! We'd love to know more about your comment on being hacked, as we are not aware of any security breaches occurring on our platform. We take security very seriously and have quarterly security audits to ensure the safety of our customers data. Please reach out to our support team with any information you may have! SS Shaquia S. eCommerce Manager Food & Beverages Used the software for: 6-12 months ### "eCommerce Manager" March 24, 2023 5.0 Pros In the inventory overview you can customize it and tailor. Cons That it does not have an overview of all of the features on the home page. Review Source MG Megan G. Founder and CEO Consumer Goods Used the software for: 1-2 years ### "It's Ok" March 23, 2023 3.0 Pros It is inventory software. It is fine. Haven't tried others. Cons Hard to find the items you need. Doesn't always autosync with Shopify Review Source Response from Infoplus March 24, 2023 Hi Megan, Thank you for your feedback. We'd love to hear more about your issues around finding the items you need - we offer a few paths to search and find items/inventory so I'm sure we can assist and get you squared away there. We also would like to know more about your Shopify sync issues as the system is configured to push inventory every 15 minutes (if not set to sync faster via cron job). Please reach out to our support team and we can get you taken care of! Thanks again for the review and candor! JA Jessica A. Customer Service & Product Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "infoplus review" March 23, 2023 5.0 It's been great using this software to look up orders and inventory. Easy to find the information and easy to change anything necessary to be changed. Pros It's very easy to use and what you don't know, it's easy to figure out. Cons In the ways that I use InfoPlus, I don't really have anything that I don't like about it. Review Source EF Eliza F. Customer Service support Apparel & Fashion Used the software for: 6-12 months ### "Infoplus review " April 3, 2023 4.0 Pros I like that I can look up my orders effectively and cancel the order if need be. Cons I don't like that sometimes my order will say fulfillable when it actually is not able to be fulfilled. Review Source Response from Infoplus April 4, 2023 Hi Eliza, Thanks for the review! The "fulfillabilty" column details whether or not an order is fulfillable at that moment in time, not taking any other orders into account. I imagine what is happening is that other orders are being allocated before or at the same time, and the allocation of those orders then makes your current order not fulfillable. ZF Zachary F. Fulfillment Manager Warehousing Used the software for: 6-12 months ### "Infoplus Review zach" March 23, 2023 4.0 I use it everyday and have grown pretty accustomed to it , customer support is good Pros It has good good bones, to customize what you need for your warehouse Cons I think its hard to keep track of rates or production for individual team members Review Source Response from Infoplus March 24, 2023 Thank you for the feedback, Zachary! You'll be happy to know we have some big plans for labor management and KPI reporting :) stay tuned to our product updates and we will eventually get those out! MV Michael V. Maintenance worker Health, Wellness and Fitness Used the software for: 6-12 months ### "Superhero " April 10, 2023 5.0 Working outbound and inbound Pros The site was fast and organized and detailed Cons Internet connection caused it to lag but it’s all good Review Source MP Michael P. Coo Consumer Goods Used the software for: 1-2 years ### "A small brand using infoplus " April 4, 2023 4.0 I use it to track our inventory and sales. I connect it to a google sheet via an API query to predict future sales. Pros It can do almost anything. The amount of information available is massive but it’s a lot to sort through. Cons Interface is not intuitive. The API is hard to use and gives me too much information. Review Source GA George A. CEO Automotive Used the software for: 2+ years ### "Infoplus Rocks" March 31, 2023 5.0 Pros We use it daily, and it is an integral part of what we do Cons I can't think of anything about inforplus, in terms of our use, that is negative Review Source jV jack V. Customer Service Rep. Warehousing Used the software for: 1-2 years ### "Infoplus Review" March 28, 2023 5.0 very good. took a few months to really get used to everything Pros ease of use, the customer ease of use. the many functions Cons we have some inventory issues that are frustrating. i wish there were other things we could do with infoplus that are not possible yet. Review Source JV Japsimran V. Customer service representative Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy and user interactive" April 5, 2023 5.0 Pros It is very easy to learn and use.It provides a lot of information just within seconds.The features are efficient and effective to be used for a new user as well. Cons I have been using infoplus for more than a year and I don't actually find any cons while doing my daily job. Review Source Similar Products Featured