# Page 100 | Jotform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 100 - Is Jotform the right Contract Management solution for you? Explore 2794 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158456/JotForm-4-0/reviews

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Jotform

4.7 (2794)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 100 - Reviews of Jotform

## Showing most helpful reviews

Showing 2476-2500 of 2794 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LP

Lacey P.  
photographer  
Photography  
Used the software for: I used a free trial

### "Easy to use"

May 28, 2020

3.0

Overall JotForm is very easy to use and has a lot of options to either fill in the blank or select a drop down

Pros

What I really like about this software is that I am able to get a unique link to send to my clients in an email or instagram DM

Cons

What I liked least about the JotForm software is that the preview button takes a while to load the page.

Review Source

Response from Jotform

September 17, 2020

Thanks for your feedback. The preview button takes only a few seconds to load the form upon testing. Perhaps the issue was temporary. You can also go to Publish > click Open in New Tab button to preview the form in a new tab. Regards

JY

Jennifer Y.  
Founder  
Arts and Crafts  
Used the software for: Less than 6 months

### "Easy, customizable forms"

August 5, 2022

5.0

Pros

I use Jotform for collecting personalization info and a photo from my clients after they order. I like that I can customize everything on the form, including my brand colors.

Cons

It can be a bit confusing with all of the widgets. But support is great.

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Review Source

Response from Jotform

August 9, 2022

Hello Jennifer, Thank you for the positive review. We are glad you like our form customization feature. For customization tips, you may check out this guide: https://www.jotform.com/features/custom-css/. If you have questions, please don't hesitate to contact us via our support contact form at https://www.jotform.com/contact.

REB

RAFAEL EUSEBIO B.  
designer  
Design  
Used the software for: I used a free trial

### "Fast start on forms"

December 12, 2023

5.0

Pros

Very easy to start making forms with the templates provided. Also, customization is a breeze. The left menu (desktop) made it very easy to navigate.

Cons

I have not found anything problematic or bad so far.

Review Source

Response from Jotform

December 13, 2023

Hi RAFAEL, Thank you for the fantastic review! We put a lot of effort into making our platform as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

VI

Victor I.  
  
  
Used the software for: I used a free trial

### "Great forms collection service"

October 5, 2018

4.0

Pros

Jotform makes forms creating and integration very easy. Reporting is extremely useful and visualizing the form results is very robust.

Cons

There isn't that much exclusive functionality that would make the purchase reasonable, compared to Google forms.

Review Source

Response from Jotform

October 27, 2024

Hi Victor, Thanks for your positive review. We're glad to hear that you find our platform and its features helpful. It's great to know our tools are making data visualization and reporting easier for you. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

jG

jayasri G.  
web developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Jotform review"

January 1, 2024

5.0

Pros

it is easy to use for beginner and experienced . lots of feature is available.

Cons

free plan not provide a more features limited customization

Review Source

Response from Jotform

January 3, 2024

Hi Jayasri, Thanks for sharing your positive experience using our platform. You can fully customize your classic form layout even on the free plan using custom CSS. You can check this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/ to find out more. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

MI

Muhammad I.  
Technical Executive  
Education Management  
Used the software for: I used a free trial

### "Good Job Jotform"

December 7, 2023

5.0

Pros

Interesting interface that easy to use and user friendly

Cons

Has a limit to submit forms and cannot link with google sheets for online viewing

Review Source

Response from Jotform

December 11, 2023

Hi Muhammad, Thanks for the great review. We are glad you had a great experience using our platform. Your feedback is appreciated. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

BE

Bryan E.  
Calibration Tech  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Great way to set up/use forms"

November 14, 2018

5.0

Pros

This is one of the easiest and most effective ways to get a form of any kind out there and have results sent to you instantly. Can be used for any and all types of events, questionnaires, or even just polls

Cons

Tiered subscription models are not my thing, but you can get great deals out of all the levels

Review Source

Response from Jotform

October 26, 2024

Hi Bryan, Thanks for leaving a positive review. We're delighted to hear that our platform has been a versatile and effective tool for your needs. We appreciate it. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

JD

Joseph D.  
Owner  
Photography  
Used the software for: Less than 6 months

### "It's Amazing!"

June 20, 2023

5.0

Amazing!

Pros

The best part of Jotform is the ease of use!

Cons

I wish I found it sooner, because this would've made things easier for me.

Review Source

Response from Jotform

June 21, 2023

Hi Joseph, Thanks for your perfect rating and we're glad you find our app easy to use. We appreciate it. Feel free to let us know if you have any questions using our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

AG

Amanda G.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Easy to use for forms"

December 28, 2023

4.0

Pros

Automated forms make data collection easier

Cons

Forms do not fit completely on the page on a mobile device

Review Source

Response from Jotform

January 2, 2024

Hi Amanda, Thanks for the positive rating. By default, Jotform forms are mobile-responsive. It is possible to change the classic form layout to fit your mobile device view. Can you contact us through our Support Contact Form at https://www.jotform.com/contact/ regarding the issue? We'll be happy to help.

AP

Angie P.  
Istruttrice di pattinaggio  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Ottimo"

January 9, 2023

5.0

Pros

Sito di Semplice e facile utilizzo.Alla portata di tutti

Cons

Non riuscire a spaziare bene le domande e a stampare in modo corretto

Review Source

Response from Jotform

January 12, 2023

Hello Angie, Thank you for the positive rating. You can print your data by creating a PDF document. For more information, you can check this guide: https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

SJ

Shahed J.  
Founder  
Internet  
Used the software for: Less than 6 months

### "easy to use"

February 17, 2019

3.0

Pros

mobile App is good I could use more functions to be able to edit forms from it as I do on the website.

Cons

I can't use it for all my surveys as it is not that flexible when I use it daily in my work, but in general it is good.

Review Source

Response from Jotform

August 11, 2024

Hi Shahed, Thanks for your positive review. We're delighted you like our platform, specially our mobile app. We're always working to improve, and your input helps guide our updates. Let us know if you have questions or if you need help with your surveys through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Tab D.  
Internet Marketing, Content Management, Multimedia Design  
Publishing  
Used the software for: Less than 6 months

### "Create Beautiful and Useful Online Forms in Just a Few Clicks"

July 1, 2018

5.0

Pros

Setting up web forms, online applications, questionnaires, and surveys is very easy (drag and drop) and you have a wide variety of form styles and options from which to select, depending on your current and longterm needs and goals. Right now, we use the free edition, but can easily imaging wanting to switch to the premium tier as our usage and frequency of JotForms increases.

Cons

Would be really nice and helpful if you could see the open rates on a more granular (user by user) level.

Review Source

Response from Jotform

November 3, 2024

Hi Tab, Thanks for leaving a positive review. We're delighted to hear that our platform and its customization options are meeting your needs so well. It's exciting to know that our platform is helping you achieve both your current and long-term goals. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

SK

Samantha K.  
Sunday school teacher  
Religious Institutions  
Used the software for: I used a free trial

### "Slam Dunk!"

February 23, 2023

5.0

Pros

Easy to use and versatile. Easy to share to other platforms.

Cons

Nothing! Absolutely no complaints whatsoever!

Review Source

Response from Jotform

February 24, 2023

Hello Samantha, We are so grateful for your positive feedback. Thanks for sharing your rating with us and the community. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

uB

umit B.  
Digital Marketing Menager  
Online Media  
Used the software for: I used a free trial

### "you should definitely use"

November 13, 2021

5.0

I've been using for a long time. At first I created and used small forms for my websites. When I learned that I could customize it more, I made more beautiful forms and used them on more professional sites. I am currently using it for responses from my clients on a professional website. jotform is very successful. congratulations.

Pros

First of all, the price is quite reasonable. It has all the requirements for those looking for professional form and is very easy to use.

Cons

I thought for a moment but no. Designs, features, usage, everything is fine.

Reason for choosing Jotform

I used a few companies before encountering jotform. in some of them I could not edit the forms, some of them were not professional enough. but certainly none compare to jotform.

Review Source

Response from Jotform

November 26, 2021

Thank you so much for your perfect rating and for your compliments Umit. That's so much appreciated!

MV

Mark V.  
Entrepenuer  
Real Estate  
Used the software for: 6-12 months

### "Great tool"

December 4, 2023

5.0

Pros

Pretty easy to and upload documents. Easy to direct where info goes

Cons

Can be querky when customizing and working on a layout

Review Source

Response from Jotform

December 11, 2023

Hi Mark, We are glad to hear that it was easy for you to use platform as we strive to make it as user-friendly as possible. You can use custom CSS to customize your classic form layout. Here is a guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/ you can check. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

VR

Verified Reviewer  
Product Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Tool to conduct your surveys"

July 11, 2022

5.0

Pros

It is very easy to use for conducting surveys and record the findings.

Cons

There are no aspects which need to be improved in my opinion.

Review Source

Response from Jotform

July 12, 2022

Hello, thank you for using Jotform. We're glad to know that our product helped you in conducting surveys and recording the findings. For any suggestions and queries, please contact us using our support contact form at https://www.jotform.com/contact.

NB

Norlan B.  
IT SUPPORT  
Computer Software  
Used the software for: Less than 6 months

### "Good web application, intuitive and easy to use the design is good and all plugins"

April 8, 2021

5.0

ITS GOOD

Pros

Free Plugins/Addons User Friendly Responsive Desing MultiPlatform Analitycs and track the information that the responses Can integrate with more platforms and make automatizations.

Cons

More tutorials in the internet to search more funtionalities

Review Source

Response from Jotform

April 16, 2021

You can find all our user guides here http://www.jotform.com/help/. We've been also releasing more and more video tutorials on our youtube channel here https://www.youtube.com/user/TheJotForm. Check them out and let us know if you have any questions. Thank you for your review and have a good one!

VZ

Victoria Z.  
Director of Brand & Communications  
Real Estate  
Used the software for: 1-2 years

### "Super easy to use"

July 12, 2022

5.0

Pros

Jotform is great for marketing teams to get feedback from a large group of people quickly.

Cons

It might be nice to be able to adjust more to be on brand with our brand

Review Source

Response from Jotform

December 10, 2023

Hi Victoria, Thanks for your amazing review! We're thrilled to hear that Jotform is proving valuable for your marketing team's feedback collection. Our forms are highly customizable so you can change anything with your brand including the form logo, email contents, etc. Feel free to contact us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Bİ

Betül İ.  
Student  
Information Technology and Services  
Used the software for: I used a free trial

### "Basic Review to JotForm"

May 10, 2022

4.0

I am very pleased as it provides me with time, convenience, profit, practicality, savings and mobility by using the free form feature in my works. It definitely deserves its money. On the way to form, it has turned into something completely different.

Pros

It was a software that I used a lot while writing my graduation thesis. And my favorite part was the tracking charts.

Cons

The incompatibility of the software with google sheet hindered my work at one point.

Review Source

Response from Jotform

May 12, 2022

Hello Betul, Thank you for your positive rating. We are glad that Jotform helped with your thesis. It is possible to integrate your form with Google Sheets. You may refer to this guide:https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets/ Please contact us using our contact form at https://www.jotform.com/contact/ if you have any issues or need assistance with your form.

IC

Isha C.  
Content Head  
E-Learning  
Used the software for: I used a free trial

### "Take Surveys and Form Responses with Jotform"

February 28, 2023

4.0

Pros

\- Responsive UI for taking user input.- Multiple forms of response in form checkboxes, free text, etc.

Cons

\- Navigating to multiple pages while managing and filling forms.

Review Source

Response from Jotform

March 9, 2023

Hello Isha, Thanks for your compliments. We're glad you like our platform. If you come across issues, let us know through our support contact form at https://www.jotform.com/contact/ so we can help.

JS

Jeanne S.  
designer graphiste  
Graphic Design  
Used the software for: I used a free trial

### "Pas trop mal"

January 11, 2023

4.0

je suis plutôt satisfaite de ce service mais je vais quand même en essayer d'autres

Pros

un bon logiciel accessible et facile d'utilisation , jotform est assez ludique je n'ai pas eu de mal à m'en servir

Cons

pas de points faibles apparents j'ai bien aimé me servir de ce logiciels mais vais quand même en chercher d'autres a tester

Switched from

[Typeform](https://www.capterra.com/p/137289/Typeform/)

pour tester

Review Source

Response from Jotform

January 17, 2023

Hello Jeanne, Thank you so much for your positive rating and feedback. If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

RW

Rafaela W.  
Media Tech  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "I am new to Jotform and so far a love it!"

May 12, 2021

5.0

Pros

\-Its easy to use and build forms - It has lots of helpful videos on youtube - I like the design options - I like how easy is to share your forms

Cons

I am new to the website and so far I haven't found anything bad. So far i am just exploring and trying to decide if it will be what we will use permanently for our organization.

Review Source

Response from Jotform

May 26, 2021

Glad you love JotForm. Thank you so much for your perfect review. Happy building!

NG

Nathalie G.  
Fundraising Assistant  
Government Relations  
Used the software for: 6-12 months

### "Very helpful and useful for surveys "

September 22, 2019

5.0

The benefits of JotForm were effective survey-making for a client project.

Pros

I liked the ease of access and use for putting together and publishing surveys for a large group of people.

Cons

This software could have been more friendly to multi-part questions.

Review Source

Response from Jotform

July 16, 2024

Hi Nathalie, Thanks for leaving us a positive review. We're happy to hear that you find our platform meets your needs for your large scale surveys. Feel free to reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

LR

Lionel R.  
  
  
Used the software for: 6-12 months

### "Beware Appalling Customer Service and if you inadvertently break their rules, they throw you off and remove your account & forms"

February 28, 2018

1.0

Pros

reasonable forms, reasonale widgets and gadgets. Clumsy interface though. Appalling customer support

Cons

I had a form which they called spam, though it was sent our own members who had registered with us on our website and telegram app Without warning they blocked my account, cancelled my subs and sent me an unusable link to re-register I lost all my work if you are a serious business do not go anywhere near this company They act like they are the internet police

Review Source

BJ

Briana J.  
Communications and Marketing  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Form Site"

July 7, 2022

5.0

Pros

I like the customization and automation that this software has available. It saves me so much time!

Cons

There is a bit of a learning curve in the beginning and there are a few functions that are just in weird places.

Review Source

Response from Jotform

July 11, 2022

Hi Briana, Thank you for the great review. We really appreciate it. For any assistance with your form, please contact us using our contact form at https://www.jotform.com/contact.

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