# ProjectTeam.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ProjectTeam.com the right Construction Scheduling solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158431/ProjectTeam/reviews

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ProjectTeam.com

4.5 (145)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Reviews of ProjectTeam.com

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

MK

Muhammad K

Office EngineerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“The custom reports are one of the best features — being able to pull exactly the data I need for weekly summaries, inspection logs, RFIs, and pay item tracking saves a lot of time.“

November 25, 2025

MW

Mike W

EHS DirectorConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“data export doesn't seem to be 100% accurate, still requires a lot of manual manipulation of data at times.“

December 16, 2025

AS

Ali S

Systems AnalystConstruction, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I like the ability to keep documents in a centralized location, and designate them to the appropriate form type - it helps keep Drawings, RFI's, etc in one place.“

November 24, 2025

MG

Manuel G

SuperintendentConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“I hard as a try to remember something that was not to my liking, I cannot. Whenever I have an issue, I reach our to our client and they resolved it for us right away as they were more familiar with Project Team than we were.“

November 25, 2025

MK

Muhammad K

Office EngineerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“The customization capabilities and the ability to generate clean, detailed custom reports make it very effective for complex infrastructure projects with many stakeholders.“

November 25, 2025

EG

Eyuel G

Project EngineerRenewables & Environment, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Many of the fields felt redundant or overly detailed, which made completing routine actions more time-consuming than it should be.“

November 24, 2025

YA

Yasmin A

Project AdministratorConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“i am satisfied with my experience even though i am not a full expert on the website as my role involves downloading and uploading files from other trade once they add me to the system.“

November 24, 2025

KG

Kyle G

Project managerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“The billing process print view did not make it easy to share with accounting team as a subcontractor“

November 24, 2025

## Showing most helpful reviews

Showing 1-25 of 145 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shannon L.  
President and Senior Consultant  
Defense & Space  
Used the software for: 6-12 months

### "What other collaboration platforms try to be"

December 19, 2018

5.0

Like with any elegant solution/tool, I keep finding ways to use it across my business processes. Other platforms seemed like they expected me to build my processes around the tool.

Pros

The ease of use in adding people to forms and providing access to documents. Seriously intuitive and user-friendly. Doing the same thing in something like, SharePoint, takes many more steps and also Administrator access. Also, the user interface is seamless. I don't even have to think about "how" to do something. The buttons and clicks all make sense.

Cons

It took me a minute to understand how "forms" were used...like, literally, a minute. Once I got that, my learning curve was flat.

Review Source

AS

Ali S.  
Systems Analyst  
Construction  
Used the software for: 2+ years

### "Ease of Admin tasks"

November 24, 2025

4.0

I enjoy using ProjectTeam for Project Management tasks, due to its efficiency and speed, and usability. It is easy to train end users and help them learn the ropes. It has a few bugs here and there, but is still a better product than most competitors.

Pros

I like the ability to keep documents in a centralized location, and designate them to the appropriate form type - it helps keep Drawings, RFI's, etc in one place. I like the search function as well - it's helped me locate documents efficiently many times! For the price, it's an excellent platform! Customer support has been helpful as well.

Cons

I find it frustrating to assign access to users and designate Share Groups appropriately. I wish there was better document signature integration, especially with DocuSign. I also think the Contracting process and bidding ability could be tweaked a bit. I would like the reporting feature to be improved, potentially by straying away from Exago.

Review Source

TS

Timothy S.  
Senior Inspector  
Civil Engineering  
Used the software for: Less than 6 months

### "Project team review"

December 3, 2025

3.0

positive did not find to many items wrong with teams. very helpful as a project tool. was an overall positive experience

Pros

Easy to Navigate, helpful in getting project information and giving information, helpful in communications with coworkers

Cons

Locating diaries. have to follow to many steps to retrieve follow up diaries. But did not find to many items wrong with teams

Review Source

Response from ProjectTeam

December 15, 2025

Thanks for the review, Tim! We’re glad to hear that you find the platform easy to navigate and helpful for accessing project information, sharing updates, and communicating with coworkers. Ease of navigation and clear communication across project teams are core priorities for us, so it’s great to know those areas are working well for you. We also appreciate your feedback regarding locating diaries and follow-up entries. In addition to configurable diary views and filters, ProjectTeam includes collaborative features such as action items, visual workflows, and @comments to help keep follow-ups visible and top of mind for everyone involved. These tools are designed to reduce the need to repeatedly search for updates by bringing important items directly into users’ daily workflows. Thank you for choosing ProjectTeam.com!

JP

John P.  
Construction Manager  
Construction  
Used the software for: 1-2 years

### "Overall, a useful tool."

December 10, 2025

4.0

Overall, a useful tool in tracking of RFI's and submittals along with inspections and daily reports.

Pros

Good way to track all documentation all in one place. Overall easy to use and learn. Email notifications are helpful.

Cons

Redundancy of certain tasks i.e. submittal approval and signing, The way the submittal page always refreshes to beginning.

Review Source

Response from ProjectTeam

December 15, 2025

Thanks for the review, John! We really appreciate you taking the time to share your experience. We’re glad to hear your feedback around ProjectTeam being easy to use and learn. Overall usability is something we place a strong emphasis on, and it’s always encouraging to hear that this focus is resonating with users in real-world project environments. We also appreciate you calling out areas where the experience can be improved, particularly around submittal workflows. Many organizations address this by configuring their submittal log settings to surface the most important information first, helping reduce unnecessary navigation and repetition. In addition, grouping related submittals into packages can make it easier to manage approvals, signatures, and similar items together, keeping the process more organized and efficient.

KG

Kevin G.  
Project Engineer, Electrical Engineering  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great Product"

November 25, 2025

4.0

Overall, the experience has been good, the product has grown significantly in the three years I have been using it for.

Pros

Project Teams has a great user interface and is very customizable. It has helped us stream line our processes and keep organized in complex projects. Additionally the customer support has been great with the product adding features we have requested.

Cons

The product can have a bit of a learning curve and some features seem a bit “out of the loop” or don’t integrate with other features. For examples, work flows don’t integrate with meta data attached to forms,

Review Source

Response from ProjectTeam

December 15, 2025

Thanks for the review, Kevin! It’s great to hear your positive comments about our customer support and feature enhancements. Working closely with clients to evolve the product based on real-world needs is something we take very seriously. Your feedback around workflows and how they relate to form metadata is especially valuable. We’re actively working on enhancements that more tightly connect workflow steps with form behavior, including the ability to update fields automatically, lock or unlock fields at specific stages, and require certain information to be completed before a workflow step can advance. These improvements are aimed at reducing manual effort and making workflows feel more integrated and intuitive. Thanks for choosing ProjectTeam.com for your projects!

VR

Vivian R.  
Senior Project Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "Like Project Team, can improve minor functions"

November 24, 2025

4.0

Overall I’ve liked this platform, no major complaints. The only complaint is more user-ended: different teams organize their documents differently (schedules in submittals, RFIs sometimes in submittals too), but this is not a platform-oriented complaint.

Pros

Ease of shared access, ability for our teams to personalize each section, ability for folks to mark up submitted documents, and ability for our team leaders to personalize the documents.

Cons

Not much - I do actually really like the functionality of the platform and our team’s ability to collaborate through all submitted documentation. If I had 1 complaint, it would be just the markup function, that it resets the size each time within a doc v keeping prior settings.

Review Source

Response from ProjectTeam

December 15, 2025

Thanks for the review, Vivian! As you noted, ProjectTeam is intentionally flexible to accommodate different team preferences, which can result in varying organizational approaches across groups. Many organizations address this through shared standards or configuration guidelines to help maintain consistency across teams. Regarding markup tools, feedback like yours around retaining prior settings is valuable and helps inform future usability enhancements. Thank you for choosing ProjectTeam.com!

OK

Oscar K.  
HSE Manager  
Construction  
Used the software for: 2+ years

### "Sr. Safety Manager"

November 25, 2025

5.0

Very good. I have worked with other clients and never had this support or team work together. Very nice to know you have a strong team behind you when needed.

Pros

As a contractor the PT support group treats us with value and like family. I know at time we are knocking at your door everyday, but you answer with kindness and quick solutions and support, so I thank you for that.

Cons

I cannot say I do didn't like anything. There were so many people who would reach out when support was needed.

Review Source

PD

Paul D.  
Architect  
Architecture & Planning  
Used the software for: 1-2 years

### "Project Team for Architects"

November 25, 2025

4.0

Overall positive. If the sharing was more intuitive it would work better, and some other forms of automation.

Pros

Having a storehouse for a variety of shared documents. Especially for RFI's and product submittals it works quite well.

Cons

Finding the right place to put certain kinds of documents can be cumbersome. It could be much more intuitive. It seems like sharing should be be repetitive to the same parties, but it is not.

Review Source

Response from ProjectTeam

December 15, 2025

Thanks for the review, Paul! Centralizing project records and keeping them accessible across teams is a core strength of the platform, so it’s great to hear that this is working well for you overall. We also appreciate your feedback around document organization, sharing, and automation. ProjectTeam offers flexible configuration options for file structures, form-based attachments, and automated sharing to help reduce the effort of repeatedly sharing information with the same parties. Features such as Share Rules and role-based permissions allow teams to define who should see specific types of documents automatically, while still maintaining security and control over sensitive information. This approach avoids a “share everything with everybody” model and instead ensures information is shared intentionally and consistently.

RV

Rodrigo V.  
Field Engineer  
Construction  
Used the software for: 6-12 months

### "ProjectTeam - Solid Platform"

November 25, 2025

4.0

Overall, I’ve had a positive experience with ProjectTeam. While some features were initially confusing, I found them highly useful once I learned how they work.

Pros

ProjectTeam is an intuitive platform with a user-friendly interface that makes creating packages simple and efficient. I especially appreciate the ability to see when others last viewed my items, which helps me prioritize follow-ups and keep projects on track.

Cons

One area for improvement is the lack of an interactive tutorial or onboarding guide. Adding this feature could help new users overcome the initial learning curve and get up to speed more quickly.

Review Source

Response from ProjectTeam

December 15, 2025

Thanks for the review, Rodrigo! It’s great to hear that you’ve had a positive experience and that the value of the platform became clearer as you spent more time using it. We also appreciate your feedback regarding onboarding and interactive guidance. In addition to live training and implementation support, users have access to our online Help Center and a library of recorded webinars that walk through common workflows and best practices. For organizations that want even more tailored guidance, ProjectTeam offers extensive APIs that some clients have leveraged to integrate guided tour solutions, such as WalkMe, to support users through very specific, standardized tasks within their environment.

CH

Christina H.  
project accountant  
Accounting  
Used the software for: 2+ years

### "Great program"

November 24, 2025

4.0

I have had a great experience with the staff over at project teams, always helpful and nice to work with. The program itself is fairly easy to use, and portions of it are user-intuitive. I have not liked that some things, like the next button we requested has not been addressed in the couple of years we have been using the program.

Pros

I like the interface of the program and the ability to create custom reports. The task of entering invoices and contracts is easy. I also love the mass import function.

Cons

The redundancy of entering the same information in multiple places. Having to share and approve all the forms.

Review Source

Response from ProjectTeam

December 15, 2025

Thanks for the review, Christina! We’re grateful for your kind words about our team. ProjectTeam is designed to be highly configurable, and many organizations reduce duplicate entry and repetitive sharing by leveraging form design, automated workflows, and sharing rules that align with their processes. That said, we understand how certain interactions or requested enhancements can feel impactful in day-to-day use, and feedback like yours helps inform ongoing prioritization and product planning. Thank you for your continued use of ProjectTeam.com!

DV

Dillon V.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "ProjectTeam is very user friendly with all necessary core functionality "

November 24, 2025

4.0

Overall we had a very positive experience with ProjectTeam. We did not experience any down time, and technical support was very responsive when we had questions or the occasional glitch. We have used other PM platforms in the past and have found them cumbersome with a steep learning curve. We would use ProjectTeam again.

Pros

We used ProjectTeam for a few National Park Service projects that required the use of a project management platform and found it to be very user friendly both for us and our client.

Cons

Functionality was still being added when we were using the service. I did appreciate the feature that allowed us to suggest new features.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing ProjectTeam.com

Cost and ease of functionality of ProjectTeam was superior.

Review Source

BB

Bob B.  
Construction Management Represenative  
Construction  
Used the software for: 6-12 months

### "Positive ProjectTeam experience."

November 24, 2025

5.0

I am glad this software was provided by my employer and is available to me to provude easy communications, scheduling and reporting.

Pros

ProjectTeams is very useful to communicate with others on pur team. Document sinage is efficient and easy once set up. Files can be shared with the team to assist with colaboration of otheres involved.

Cons

Compared to other similar softwares, and using ProjectTeams for the past several months, I have not encountered any issues or difficulties that could not be resolved easily.

Review Source

CA

Clinton A.  
Staff Engineer  
Construction  
Used the software for: 1-2 years

### "Streamlined Project Coordination Experience"

November 24, 2025

4.0

Overall, Project Team has been effective for organizing project communication and documentation. Navigation works well, though the search feature could be improved.

Pros

Project communication is clear, organized, and efficient, which makes it easy to collaborate and stay aligned

Cons

The search feature doesn’t always bring up the correct folder or file, which makes it harder to quickly find what I’m looking for. Improving the accuracy of the search results would make navigation much smoother.

Review Source

CWS

Charles W S.  
Owners Representative  
Construction  
Used the software for: 1-2 years

### "Project Teams is invaluable "

November 24, 2025

5.0

Again, providing real time updates ranging from safety, logistics, mechanical, electrical and substation daily accomplishments is great! Keeping contractual obligations in line is invaluable.

Pros

Ease of use and keeping site tracking on all aspects of our project up to date and accurate. The real time information is a blessing from the field accomplishments up to the corporate level.

Cons

The inability to use Project Teams on a cellular phone network. Taking one’s laptop to the field is a bit taxing due to the inability to make WiFi connections.

Review Source

JC

John C.  
Project Surveyor  
Civil Engineering  
Used the software for: 6-12 months

### "ProjectTeam User Review "

November 24, 2025

5.0

My overall experience with ProjectTeam had been great. We have been able to move documents for review/approval between project members in ways I could not have imagined. And being able to communicate with other team members within the program has been helpful as well.

Pros

I feel that ProjectTeam has been an excellent way to link team members for review and approval of project documents. The performance and speed has been great, and I have been able to effectively communicate with my team.

Cons

I have not experienced any particular downsides while using ProjectTeams. I had a small learning curve when first getting started but had excellent customer support and was able to catch on very quickly.

Review Source

EJ

Eiad J.  
Staff Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Great tool for organizing"

November 24, 2025

5.0

Pros

I like the following features: - Ability to tag internals and externals in comments - Files can get posted in one folder, easy to download

Cons

My least favorite part of Project Team is the search functionality. I tend to have a difficult time finding files that I need. Often need to reach out to the original uploader to ask for the link to the files on Project Team or to send it directly to me

Review Source

TH

Tara H.  
Sales Estimator  
Construction  
Used the software for: Less than 6 months

### "Review- Thank you"

November 24, 2025

4.0

So far so good. I haven't had the opportunity to use this program much but will keep it in mind for future endeavors. I appreciate the communication.

Pros

Customer service has been great and I appreciate the emails and communication. I haven't had the opportunity to use this program much but will keep it in mind for future endeavors. I appreciate the communication.

Cons

Learning curve, I am sure the more I use it the easier it will become. I haven't had the opportunity to use this program much but will keep it in mind for future endeavors. I appreciate the communication.

Review Source

Response from ProjectTeam

December 15, 2025

Thanks for the review, Tara! It’s great to hear that our customer service and communication have stood out positively. Staying responsive and keeping users informed is important to us, especially as teams are getting started. As you have more opportunities to use the platform, we’re confident it will continue to feel more familiar and intuitive. Our team is always available with training resources and support to help you get the most out of it when the time comes. Thank you for choosing ProjectTeam.com!

FL

Frankie L.  
Owners rep Site safety manager  
Construction  
Used the software for: Less than 6 months

### "Safetylea review "

November 24, 2025

5.0

Very well n would keep using. Have used on a daily basis and others on our project. Very valuable tool.

Pros

Able to review and access with no issues. Many drop downs to choose from.I have used other apps before, and this is the easiest to use.

Cons

Nothing offhand to report. Once you get approved and setup. Thus app has do much to offer than the other's

Review Source

SZ

Scott Z.  
Scada engineer  
Utilities  
Used the software for: I used a free trial

### "Great service"

November 24, 2025

5.0

Pros

ProjectTeam.com has been a great tool for our project management needs. The platform is clean, intuitive, and makes it easy to track RFIs, submittals, and daily documentation all in one place. Workflows are straightforward and help keep our team aligned and moving efficiently. Support has also been quick and genuinely helpful whenever we’ve needed it. Overall, ProjectTeam.com has improved our organization and visibility across projects, and I’d confidently recommend it to other teams.

Cons

Nothing I didn't like about the service. Will use this service again. Didn't have anything bad to say.

Review Source

JS

Joseph S.  
Resident Project Representative  
Civil Engineering  
Used the software for: 1-2 years

### "Great Product "

November 25, 2025

5.0

My overall experience using ProjectTeam has been overall a good one. I haven’t had any issues using the service.

Pros

I liked that it was a nice easy way to share project documents. I also liked that the program was smooth and easy to operate.

Cons

There isn’t much that I disliked about ProjectTeam.com. It’s a very effective program for people who are looking for a way to communicate during a project.

Review Source

GS

Grant S.  
CM  
Civil Engineering  
Used the software for: 2+ years

### "Great PM Software"

November 26, 2024

4.0

Pros

The ease of navigation, good user interface.

Cons

Restrictions with being able to share to other members of a project

Review Source

Response from ProjectTeam

February 3, 2025

Thank you for your review, Grant! We've put a lot of work into our user interface and experience. It's great to hear that you appreciate the general navigation of our platform. For restrictions on sharing, make sure you work with your system administrator to ensure you have the rights to manage your projects appropriately. ProjectTeam.com is built for collaboration and document sharing is a big part of that. Thanks for choosing ProjectTeam.com!

MS

Michael S.  
Assistant Construction Manager  
Renewables & Environment  
Used the software for: 2+ years

### "Useful and beneficial for document control."

November 25, 2024

5.0

Easy and convenient to upload documentation

Pros

Easy to upload documentation. site design forms are useful.

Cons

Hard to navigate when looking for specific documents

Review Source

PM

Patrick M.  
Project Manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Project Team"

November 25, 2024

5.0

It is positive and glad I am using it. It is an expansive platform.

Pros

It helps to streamline all work files and RFIs

Cons

It has limited functions though it does do a lot.

Review Source

FS

Fahim S.  
Field Engineer  
Construction  
Used the software for: Less than 6 months

### "Great UI and UX for a PM tool."

December 1, 2025

5.0

Pros

Very organized and visually appealing User Interface. Easy to find help if or when needed. The support is solid as well.

Cons

Possibly nitpicking here however sometimes the UI felt a little flashy. The initial learning curve was a bit challenging and took some time to get used to as well.

Review Source

SK

Sean K.  
Preconstruction Engineer  
Construction  
Used the software for: 6-12 months

### "Good Product"

November 26, 2024

5.0

It has been solid so far. I have minimum usage but good.

Pros

How easily organized the sections of the website are.

Cons

It is hard to sectionalize the different companies and have controlled access and viewing.

Review Source

Response from ProjectTeam

February 3, 2025

Thanks for your review, Sean! We’re glad to hear that you find the organization of the website sections to be straightforward and user-friendly. We understand the importance of managing security and access effectively. Our platform offers share groups, or roles, that can be customized to manage roles and controlled access efficiently. We are committed to continually enhancing these features to better meet the needs of our diverse user base. Thank you for choosing ProjectTeam.com!

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