# ProjectTeam.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProjectTeam.com the right Construction Management solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158431/ProjectTeam/reviews --- ProjectTeam.com 4.5 (145) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Reviews of ProjectTeam.com Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews MK Muhammad K Office EngineerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The custom reports are one of the best features — being able to pull exactly the data I need for weekly summaries, inspection logs, RFIs, and pay item tracking saves a lot of time.“ November 25, 2025 MW Mike W EHS DirectorConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “data export doesn't seem to be 100% accurate, still requires a lot of manual manipulation of data at times.“ December 16, 2025 AS Ali S Systems AnalystConstruction, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I like the ability to keep documents in a centralized location, and designate them to the appropriate form type - it helps keep Drawings, RFI's, etc in one place.“ November 24, 2025 MG Manuel G SuperintendentConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I hard as a try to remember something that was not to my liking, I cannot. Whenever I have an issue, I reach our to our client and they resolved it for us right away as they were more familiar with Project Team than we were.“ November 25, 2025 MK Muhammad K Office EngineerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The customization capabilities and the ability to generate clean, detailed custom reports make it very effective for complex infrastructure projects with many stakeholders.“ November 25, 2025 EG Eyuel G Project EngineerRenewables & Environment, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Many of the fields felt redundant or overly detailed, which made completing routine actions more time-consuming than it should be.“ November 24, 2025 YA Yasmin A Project AdministratorConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “i am satisfied with my experience even though i am not a full expert on the website as my role involves downloading and uploading files from other trade once they add me to the system.“ November 24, 2025 KG Kyle G Project managerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “The billing process print view did not make it easy to share with accounting team as a subcontractor“ November 24, 2025 ## Showing most helpful reviews Showing 1-25 of 145 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shannon L. President and Senior Consultant Defense & Space Used the software for: 6-12 months ### "What other collaboration platforms try to be" December 19, 2018 5.0 Like with any elegant solution/tool, I keep finding ways to use it across my business processes. Other platforms seemed like they expected me to build my processes around the tool. Pros The ease of use in adding people to forms and providing access to documents. Seriously intuitive and user-friendly. Doing the same thing in something like, SharePoint, takes many more steps and also Administrator access. Also, the user interface is seamless. I don't even have to think about "how" to do something. The buttons and clicks all make sense. Cons It took me a minute to understand how "forms" were used...like, literally, a minute. Once I got that, my learning curve was flat. Review Source AG Alex G. Manager, Project Controls Construction Used the software for: 2+ years ### "ProjectTeam System Review" December 8, 2025 5.0 I have worked with ProjectTeam for 4 years now, they are good at listening to your needs to adjusting the platform. They also set up FedRAMP requirements, so if your in need of this function, they can give you that. Pros ProjectTeam offers some of the most extensive customization available for managing projects across an entire portfolio. Their customer support team is also highly responsive, quickly addressing email requests from both system administrators and individual users. The tools for organizing documentation access and receiving notifications are strong, and the platform continues to expand these capabilities. Cons The system occasionally requires work-arounds that add a few extra steps to certain processes, but overall it performs the necessary functions. I would like to see ProjectTeam further specialize in certain features, though this is mainly because our company uses multiple separate platforms for scheduling and cost management. Review Source TS Timothy S. Senior Inspector Civil Engineering Used the software for: Less than 6 months ### "Project team review" December 3, 2025 3.0 positive did not find to many items wrong with teams. very helpful as a project tool. was an overall positive experience Pros Easy to Navigate, helpful in getting project information and giving information, helpful in communications with coworkers Cons Locating diaries. have to follow to many steps to retrieve follow up diaries. But did not find to many items wrong with teams Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Tim! We’re glad to hear that you find the platform easy to navigate and helpful for accessing project information, sharing updates, and communicating with coworkers. Ease of navigation and clear communication across project teams are core priorities for us, so it’s great to know those areas are working well for you. We also appreciate your feedback regarding locating diaries and follow-up entries. In addition to configurable diary views and filters, ProjectTeam includes collaborative features such as action items, visual workflows, and @comments to help keep follow-ups visible and top of mind for everyone involved. These tools are designed to reduce the need to repeatedly search for updates by bringing important items directly into users’ daily workflows. Thank you for choosing ProjectTeam.com! VR Vivian R. Senior Project Manager Commercial Real Estate Used the software for: 1-2 years ### "Like Project Team, can improve minor functions" November 24, 2025 4.0 Overall I’ve liked this platform, no major complaints. The only complaint is more user-ended: different teams organize their documents differently (schedules in submittals, RFIs sometimes in submittals too), but this is not a platform-oriented complaint. Pros Ease of shared access, ability for our teams to personalize each section, ability for folks to mark up submitted documents, and ability for our team leaders to personalize the documents. Cons Not much - I do actually really like the functionality of the platform and our team’s ability to collaborate through all submitted documentation. If I had 1 complaint, it would be just the markup function, that it resets the size each time within a doc v keeping prior settings. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Vivian! As you noted, ProjectTeam is intentionally flexible to accommodate different team preferences, which can result in varying organizational approaches across groups. Many organizations address this through shared standards or configuration guidelines to help maintain consistency across teams. Regarding markup tools, feedback like yours around retaining prior settings is valuable and helps inform future usability enhancements. Thank you for choosing ProjectTeam.com! JP John P. Construction Manager Construction Used the software for: 1-2 years ### "Overall, a useful tool." December 10, 2025 4.0 Overall, a useful tool in tracking of RFI's and submittals along with inspections and daily reports. Pros Good way to track all documentation all in one place. Overall easy to use and learn. Email notifications are helpful. Cons Redundancy of certain tasks i.e. submittal approval and signing, The way the submittal page always refreshes to beginning. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, John! We really appreciate you taking the time to share your experience. We’re glad to hear your feedback around ProjectTeam being easy to use and learn. Overall usability is something we place a strong emphasis on, and it’s always encouraging to hear that this focus is resonating with users in real-world project environments. We also appreciate you calling out areas where the experience can be improved, particularly around submittal workflows. Many organizations address this by configuring their submittal log settings to surface the most important information first, helping reduce unnecessary navigation and repetition. In addition, grouping related submittals into packages can make it easier to manage approvals, signatures, and similar items together, keeping the process more organized and efficient. OK Oscar K. HSE Manager Construction Used the software for: 2+ years ### "Sr. Safety Manager" November 25, 2025 5.0 Very good. I have worked with other clients and never had this support or team work together. Very nice to know you have a strong team behind you when needed. Pros As a contractor the PT support group treats us with value and like family. I know at time we are knocking at your door everyday, but you answer with kindness and quick solutions and support, so I thank you for that. Cons I cannot say I do didn't like anything. There were so many people who would reach out when support was needed. Review Source PD Paul D. Architect Architecture & Planning Used the software for: 1-2 years ### "Project Team for Architects" November 25, 2025 4.0 Overall positive. If the sharing was more intuitive it would work better, and some other forms of automation. Pros Having a storehouse for a variety of shared documents. Especially for RFI's and product submittals it works quite well. Cons Finding the right place to put certain kinds of documents can be cumbersome. It could be much more intuitive. It seems like sharing should be be repetitive to the same parties, but it is not. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Paul! Centralizing project records and keeping them accessible across teams is a core strength of the platform, so it’s great to hear that this is working well for you overall. We also appreciate your feedback around document organization, sharing, and automation. ProjectTeam offers flexible configuration options for file structures, form-based attachments, and automated sharing to help reduce the effort of repeatedly sharing information with the same parties. Features such as Share Rules and role-based permissions allow teams to define who should see specific types of documents automatically, while still maintaining security and control over sensitive information. This approach avoids a “share everything with everybody” model and instead ensures information is shared intentionally and consistently. RV Rodrigo V. Field Engineer Construction Used the software for: 6-12 months ### "ProjectTeam - Solid Platform" November 25, 2025 4.0 Overall, I’ve had a positive experience with ProjectTeam. While some features were initially confusing, I found them highly useful once I learned how they work. Pros ProjectTeam is an intuitive platform with a user-friendly interface that makes creating packages simple and efficient. I especially appreciate the ability to see when others last viewed my items, which helps me prioritize follow-ups and keep projects on track. Cons One area for improvement is the lack of an interactive tutorial or onboarding guide. Adding this feature could help new users overcome the initial learning curve and get up to speed more quickly. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Rodrigo! It’s great to hear that you’ve had a positive experience and that the value of the platform became clearer as you spent more time using it. We also appreciate your feedback regarding onboarding and interactive guidance. In addition to live training and implementation support, users have access to our online Help Center and a library of recorded webinars that walk through common workflows and best practices. For organizations that want even more tailored guidance, ProjectTeam offers extensive APIs that some clients have leveraged to integrate guided tour solutions, such as WalkMe, to support users through very specific, standardized tasks within their environment. CH Christina H. project accountant Accounting Used the software for: 2+ years ### "Great program" November 24, 2025 4.0 I have had a great experience with the staff over at project teams, always helpful and nice to work with. The program itself is fairly easy to use, and portions of it are user-intuitive. I have not liked that some things, like the next button we requested has not been addressed in the couple of years we have been using the program. Pros I like the interface of the program and the ability to create custom reports. The task of entering invoices and contracts is easy. I also love the mass import function. Cons The redundancy of entering the same information in multiple places. Having to share and approve all the forms. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Christina! We’re grateful for your kind words about our team. ProjectTeam is designed to be highly configurable, and many organizations reduce duplicate entry and repetitive sharing by leveraging form design, automated workflows, and sharing rules that align with their processes. That said, we understand how certain interactions or requested enhancements can feel impactful in day-to-day use, and feedback like yours helps inform ongoing prioritization and product planning. Thank you for your continued use of ProjectTeam.com! MK MATTHEW K. Commercial Building Inspector Construction Used the software for: 1-2 years ### "Great product anybody would be lucky to work with." November 24, 2025 5.0 I have used ProjectTeam on 3 projects now & have learned to navigate it very well. In the beginning it was bulky to get started to where you needed to get to. Pros This system is awesome & easy to use on a daily basis. I use it on my tablet & phone with daily updates by the contractor I feel confident we are working with the most up to date information possible. I take many photos & upload them every day to show project progress. The speed and ability to work with the architect is seamless with this product. The few times I had problems with log in credential issues it resolved quickly usually I was sent something I was not supposed to be working on by mistake. The CM portion of this is built in so well it seems seamless from one job or school district to another. Cons Naming of files can be bulky. sometimes when I have an issue & troubleshoot it gets troublesome not knowing who to go to for answers. Review Source DV Dillon V. Project Manager Construction Used the software for: 6-12 months ### "ProjectTeam is very user friendly with all necessary core functionality " November 24, 2025 4.0 Overall we had a very positive experience with ProjectTeam. We did not experience any down time, and technical support was very responsive when we had questions or the occasional glitch. We have used other PM platforms in the past and have found them cumbersome with a steep learning curve. We would use ProjectTeam again. Pros We used ProjectTeam for a few National Park Service projects that required the use of a project management platform and found it to be very user friendly both for us and our client. Cons Functionality was still being added when we were using the service. I did appreciate the feature that allowed us to suggest new features. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing ProjectTeam.com Cost and ease of functionality of ProjectTeam was superior. Review Source RS Rachel S. Senior Project manager Civil Engineering Used the software for: 1-2 years ### "i see no reason to use this software" November 25, 2024 1.0 it has been completely terrible. i tend to assume that it must be the fault of the project's OPM because I can't imagine you could be in business if the software is as unuseable as it has been on my project. Pros honestly, nothing. this may be the adminstrator's fault because I assume it should work somewhat like procure, but on the project I'm using it for, it is completely unusable. Cons i am a user so i don't have any administrative privileges, but I do not get notified of any new submittals or when something is in my court. i can't find any documentation or record of submission Switched from [Procore](https://www.capterra.com/p/56250/Procore/) i am not an adminstrator on any projects because I am an engineer, but I've used procure on most projects and everything about procure is better than everything about project teams, in my experience. Review Source Response from ProjectTeam February 3, 2025 Thanks for your review, Rachel! We’re sorry to hear that your experience with our platform has not met your expectations. It sounds like there may be issues with how your project is configured, which could be limiting the functionality you can access and the notifications you receive. We highly recommend reaching out to your project administrator to ensure that your user settings are correctly configured to receive notifications for new submittals and updates. Additionally, our customer support team is happy to assist in making sure that you can access and utilize all necessary documentation and records effectively. ProjectTeam.com is designed to enhance project collaboration and management, and we believe with the right setup, you will be able to experience all the benefits it has to offer. We will reach out to you directly, but please don't hesitate to contact our support team at support@projectteam.com for further assistance or any questions you might have. CA Clinton A. Staff Engineer Construction Used the software for: 1-2 years ### "Streamlined Project Coordination Experience" November 24, 2025 4.0 Overall, Project Team has been effective for organizing project communication and documentation. Navigation works well, though the search feature could be improved. Pros Project communication is clear, organized, and efficient, which makes it easy to collaborate and stay aligned Cons The search feature doesn’t always bring up the correct folder or file, which makes it harder to quickly find what I’m looking for. Improving the accuracy of the search results would make navigation much smoother. Review Source KM Keaton M. Construction Inspector Civil Engineering Used the software for: 6-12 months ### "ProjectTeam review" November 25, 2025 4.0 Pros Cloning feature on daily reports. Makes recording day to day operation and miscellaneous notes seamless. Cons Manual naming entry for accounts already shared on project. Not being able to select names for accounts that are shared on a project. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Keaton! We appreciate your comments about the cloning feature. Reducing repetitive entry for routine activities is exactly what that functionality is designed to support. For your comment on sharing, it sounds like you may be using a free or limited-access account, which can restrict certain sharing and selection capabilities. With an upgraded account, users have access to expanded sharing features, including the ability to select from shared accounts and fully leverage project-level collaboration without manual workarounds. This helps ensure consistency across projects while also reducing duplicate data entry. JM Jeromy M. Director of Engineering Construction Used the software for: 6-12 months ### "ProjectTeam Review" November 24, 2025 4.0 Great. The ProjectTeam team seems very engaged and interested in making their product better. Ideas for improvement are well received and acted on in a timely manner. Pros Ease of use. Most tasks were intuitive, with some minimal training. Routing documents was easy. Commenting on documents was straightforward. Cons Changes seem a little hard to make. Most ideas for changes have to be routed to the ProjectTeam team for implementation. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Jeromy! Because ProjectTeam is highly configurable, many adjustments can be handled by project or organization administrators, while more complex enhancements may involve our team to ensure they are implemented correctly and consistently. We’re grateful for your recognition of our team’s engagement and responsiveness. Client feedback plays a major role in shaping our product roadmap, and we take pride in working closely with users to continuously improve the platform. MC Michael C. CMR Construction Used the software for: 6-12 months ### "I love projectteams" November 24, 2025 5.0 Tremendously, you can reach our team players and all stake holders. All info is in one place and great storage Pros Ease of accessibility, versatility, fast web based app. Ease of accessibility, versatility, fast web based app. Cons None at all Review Source TH Tara H. Sales Estimator Construction Used the software for: Less than 6 months ### "Review- Thank you" November 24, 2025 4.0 So far so good. I haven't had the opportunity to use this program much but will keep it in mind for future endeavors. I appreciate the communication. Pros Customer service has been great and I appreciate the emails and communication. I haven't had the opportunity to use this program much but will keep it in mind for future endeavors. I appreciate the communication. Cons Learning curve, I am sure the more I use it the easier it will become. I haven't had the opportunity to use this program much but will keep it in mind for future endeavors. I appreciate the communication. Review Source Response from ProjectTeam December 15, 2025 Thanks for the review, Tara! It’s great to hear that our customer service and communication have stood out positively. Staying responsive and keeping users informed is important to us, especially as teams are getting started. As you have more opportunities to use the platform, we’re confident it will continue to feel more familiar and intuitive. Our team is always available with training resources and support to help you get the most out of it when the time comes. Thank you for choosing ProjectTeam.com! SM Sahil M. Project Coordinator Construction Used the software for: 1-2 years ### "Efficient and Collaborative Project Management Tool" November 26, 2024 5.0 My experience with has been positive overall. It’s a reliable platform that streamlines project management and enhances team collaboration. With a few performance optimizations and additional customization features, it could become an even more powerful tool. Pros provides an intuitive interface and excellent collaboration tools, making it easy to manage documents and communicate with team members. The ability to centralize all project information significantly improves organization and efficiency. Cons Occasionally, the system feels slow when loading larger files or during peak usage times. Some customization options for reports and dashboards could also be more flexible. Review Source Response from ProjectTeam February 3, 2025 Thanks for your review, Sahil! We're pleased to hear that you find the interface of ProjectTeam.com intuitive and that our collaboration tools are excellent for managing documents and communicating with team members. We are continually monitoring usage and system performance to ensure optimal functionality when working with large files. As a best-in-class project management platform, we are dedicated to providing solutions that maintain speed and efficiency, ensuring that all companies, regardless of size or file complexity, have a seamless experience. We take your feedback seriously and will explore new ways to provide even better performance on projects going forward. Thanks for choosing ProjectTeam.com! CC Chris C. Technician Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Project team A+" November 24, 2025 5.0 Excellent tool for accessing project information. I have never had any issue finding any of the documents needed. Pros Project team is easy to use and navigate. I use project team to access as built prints for a large EG project Cons Sometimes the search results can be a little strange. Sometimes it seems as though the first result is not relevant. Review Source DE David E. Lab Architect Architecture & Planning Used the software for: 1-2 years ### "Group Graphic Reviews during Teams Meeting is God Send " November 25, 2024 4.0 Works well other than teams phone call issue above - also better guides on the tools cross over from windows Office to teams would be good Pros That all end users are allowed to share graphic images for discussion in great detail. Cons Do not like it when a teams phone call is not held for a message dur a scheduled teams meeting time. to stop the call ring you need to hang up on caller to avoid the meeting Review Source Response from ProjectTeam February 3, 2025 Thanks for your review, David! It seems there may be some confusion regarding the system you are referencing. Our platform, ProjectTeam.com, is focused on project management and does not directly handle functionalities related to phone calls or messaging during team meetings as described in your experience. It sounds like this issue might be related to Microsoft Teams, which is a separate application for communication and collaboration. For any concerns or assistance with ProjectTeam.com and its features, please feel free to reach out to our support team at support@projectteam.com. We’re here to ensure that your experience with our project management tools is smooth and effective. AW Annie W. Asset Management Facilities Services Used the software for: 6-12 months ### "Love ProjectTeam" November 24, 2025 5.0 Overall, I have had a great experience with ProjectTeam! I think it's a great value for money for any company. Pros Project Team was super easy to use in efforts for customer support. It was a bit of a learning curve but I got the hang of it quickly. I am a contract manager so this was super helpful. Cons The project management piece of Project Team us helpful but definitely depends on the user and their level of proficiency. Review Source MS Michael S. Assistant Construction Manager Renewables & Environment Used the software for: 2+ years ### "Useful and beneficial for document control." November 25, 2024 5.0 Easy and convenient to upload documentation Pros Easy to upload documentation. site design forms are useful. Cons Hard to navigate when looking for specific documents Review Source FS Fahim S. Field Engineer Construction Used the software for: Less than 6 months ### "Great UI and UX for a PM tool." December 1, 2025 5.0 Pros Very organized and visually appealing User Interface. Easy to find help if or when needed. The support is solid as well. Cons Possibly nitpicking here however sometimes the UI felt a little flashy. The initial learning curve was a bit challenging and took some time to get used to as well. Review Source SS Stan S. Sr. PM Printing Used the software for: 6-12 months ### "Useful Tool!" November 25, 2024 4.0 Pros All resources from all stakeholders available in the same centralized portal. Cons Lack of timely notifications. Having to go “find” the info sometimes if you missed something being posted. Review Source Response from ProjectTeam February 3, 2025 Thanks for your review, Stan! It's great to hear that you appreciate having all resources from all stakeholders available in one centralized portal. We understand your concern regarding the lack of timely notifications and the inconvenience of having to search for information. We are constantly working to improve our platform's notification system to ensure that users like yourself receive updates more promptly and efficiently. That being said, have you modified your notification preferences or tried setting up a customized scheduled report? These features might help you stay updated on your to-do list items better. Your feedback is invaluable as it helps us identify areas where we can do better. Thanks for choosing ProjectTeam.com! RK Ron K. Facilities and Capital Projects Division Chief Government Administration Used the software for: Less than 6 months ### "Great Project Management Tool" November 26, 2024 5.0 Working with \[sensitive content hidden\] and \[sensitive content hidden\] was an amazing experience. I would recommend this product to anyone looking for a project management tool if they do not have one. They listen to you and help you achieve your goals because their solution can be tailored to meet your needs. Pros The flexibility, use of use, customizability, and out-of-the-box solution. Cons The out-of-the-box solution can be a little bit over whelming at first, however, they help you walk through the set-up of the solution. Some additional set-up widgets that you could do yourself, and having a schedule component would be helpful in the schedule. Review Source Response from ProjectTeam February 3, 2025 Thanks for your review, Ron! Regarding your suggestion for additional self-setup options and a scheduling component, we're excited to inform you about our new scheduling features, which include a Gantt chart tool. This tool is designed to help you visualize project timelines and manage tasks more effectively, providing greater control over your project schedules. We hope you find these enhancements useful and we're always happy to assist with any further setup or customization you might need. Thanks for choosing ProjectTeam.com! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.